Re: [WISPA] How many of you actually use your own service?
There are definitely good benifits from using your own service. Nevertheless, there are also benifits from using the competition--you learn how they do things. This can be especially good with the big players who are quite good at putting together install kits that are economical, scale well, and are quite easy for the customer (reduces load on tech support). A lot of their stuff is quite slick--it's worth looking it from time to time. -- Clint Ricker Kentnis Technologies 800.783.5753 On 4/9/07, Marlon K. Schafer [EMAIL PROTECTED] wrote: I use my wireless and telco dsl. I have some customers on ap's that belong to friendly competitors. I have my own email and a yahoo account. If at all possible, I'll always have access to SOMETHING. When I can swing the budget I'll also get a sat. connection and mount it on a trailer. I'll make that a mobile system that will allow me to set up a hotspot anywhere. marlon - Original Message - From: Ryan Spott [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 11:47 AM Subject: [WISPA] How many of you actually use your own service? I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Most (if not all) of your employees should use your service as well. It's called drinking the kool-aid. FYI... Coke, Pepsi, Miller and Bud require that each employees' household only drink their kool-aid. In NC, a Coke driver was fired for having lunch at a restaurant that only sold Pepsi. In Tampa, a buddy used to work for the Miller distributor and his daughter left a 6 pack of Bud in the fridge - almost got him fired when some of the employees were over for a BBQ. You have to drink the punch in order to sell it effectively. Sales is about taking your enthusiasm or passion for the service and transferring it to th eprospect. Also, how can a skeptical prospect take your word for it when you don't drink from the punch bowl??? Regards, Peter Radizeski @ RAD-INFO, Inc. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
I use my competitors wireless, as I can not service myself. I can tell you that I have nothing to worry about, as I never get more than 512k down, and that is at 2AM. We do cooperate though, and they have hooked up some of their customers to my service. It does make me feel good about myself, knowing I am doing as good of a job if not better than my neighbors. :-) Marlon K. Schafer wrote: I use my wireless and telco dsl. I have some customers on ap's that belong to friendly competitors. I have my own email and a yahoo account. If at all possible, I'll always have access to SOMETHING. When I can swing the budget I'll also get a sat. connection and mount it on a trailer. I'll make that a mobile system that will allow me to set up a hotspot anywhere. marlon - Original Message - From: Ryan Spott [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 11:47 AM Subject: [WISPA] How many of you actually use your own service? I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] How many of you actually use your own service -- Part 2!
Of you that have employees... 1. Do you 'require' that the use your service if available? 2. If so, how do you charge them for using your services? a. Those that are actively involved in maintaining your network... b. Those that are employees, but have no direct responsibility for the networks maintenance (clerical, sales, etc.) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: Tuesday, April 10, 2007 5:45 AM To: WISPA General List Subject: Re: [WISPA] How many of you actually use your own service? Most (if not all) of your employees should use your service as well. It's called drinking the kool-aid. FYI... Coke, Pepsi, Miller and Bud require that each employees' household only drink their kool-aid. In NC, a Coke driver was fired for having lunch at a restaurant that only sold Pepsi. In Tampa, a buddy used to work for the Miller distributor and his daughter left a 6 pack of Bud in the fridge - almost got him fired when some of the employees were over for a BBQ. You have to drink the punch in order to sell it effectively. Sales is about taking your enthusiasm or passion for the service and transferring it to th eprospect. Also, how can a skeptical prospect take your word for it when you don't drink from the punch bowl??? Regards, Peter Radizeski @ RAD-INFO, Inc. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service -- Part 2!
We've always given the service to our employees for free. But my employees are mostly all long term. Cliff Leboeuf wrote: Of you that have employees... 1. Do you 'require' that the use your service if available? 2. If so, how do you charge them for using your services? a. Those that are actively involved in maintaining your network... b. Those that are employees, but have no direct responsibility for the networks maintenance (clerical, sales, etc.) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: Tuesday, April 10, 2007 5:45 AM To: WISPA General List Subject: Re: [WISPA] How many of you actually use your own service? Most (if not all) of your employees should use your service as well. It's called drinking the kool-aid. FYI... Coke, Pepsi, Miller and Bud require that each employees' household only drink their kool-aid. In NC, a Coke driver was fired for having lunch at a restaurant that only sold Pepsi. In Tampa, a buddy used to work for the Miller distributor and his daughter left a 6 pack of Bud in the fridge - almost got him fired when some of the employees were over for a BBQ. You have to drink the punch in order to sell it effectively. Sales is about taking your enthusiasm or passion for the service and transferring it to th eprospect. Also, how can a skeptical prospect take your word for it when you don't drink from the punch bowl??? Regards, Peter Radizeski @ RAD-INFO, Inc. -- George Rogato Welcome to WISPA www.wispa.org http://signup.wispa.org/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] How many of you actually use your own service -- Part 2!
We provide our services free off charge to all our employees when we can. Unfortunately there is more then one we can not provide free service to due to LOS issues etc of course they can always get a free dialup acct with us but consider they work here that generally don't cut it in those cases they generally use Cox getting 6Mbit service. / Eje -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Cliff Leboeuf Sent: Tuesday, April 10, 2007 08:31 To: [EMAIL PROTECTED]; WISPA General List Subject: RE: [WISPA] How many of you actually use your own service -- Part 2! Of you that have employees... 1. Do you 'require' that the use your service if available? 2. If so, how do you charge them for using your services? a. Those that are actively involved in maintaining your network... b. Those that are employees, but have no direct responsibility for the networks maintenance (clerical, sales, etc.) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: Tuesday, April 10, 2007 5:45 AM To: WISPA General List Subject: Re: [WISPA] How many of you actually use your own service? Most (if not all) of your employees should use your service as well. It's called drinking the kool-aid. FYI... Coke, Pepsi, Miller and Bud require that each employees' household only drink their kool-aid. In NC, a Coke driver was fired for having lunch at a restaurant that only sold Pepsi. In Tampa, a buddy used to work for the Miller distributor and his daughter left a 6 pack of Bud in the fridge - almost got him fired when some of the employees were over for a BBQ. You have to drink the punch in order to sell it effectively. Sales is about taking your enthusiasm or passion for the service and transferring it to th eprospect. Also, how can a skeptical prospect take your word for it when you don't drink from the punch bowl??? Regards, Peter Radizeski @ RAD-INFO, Inc. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- [This E-mail scanned for viruses by Declude Virus] -- [This E-mail scanned for viruses by Declude Virus] -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service -- Part 2!
- Original Message - From: Cliff Leboeuf [EMAIL PROTECTED] To: [EMAIL PROTECTED]; WISPA General List wireless@wispa.org Sent: Tuesday, April 10, 2007 6:31 AM Subject: RE: [WISPA] How many of you actually use your own service -- Part 2! Of you that have employees... 1. Do you 'require' that the use your service if available? mks: That's never been an issue. Ours is best so that's what they want... 2. If so, how do you charge them for using your services? mks: No, it's free to them. They have to buy their own radio but service is free to them. It's one of the bennies of working here. Other than working for me it's probably the only one :-) a. Those that are actively involved in maintaining your network... b. Those that are employees, but have no direct responsibility for the networks maintenance (clerical, sales, etc.) mks: Don't have any of those. marlon -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: Tuesday, April 10, 2007 5:45 AM To: WISPA General List Subject: Re: [WISPA] How many of you actually use your own service? Most (if not all) of your employees should use your service as well. It's called drinking the kool-aid. FYI... Coke, Pepsi, Miller and Bud require that each employees' household only drink their kool-aid. In NC, a Coke driver was fired for having lunch at a restaurant that only sold Pepsi. In Tampa, a buddy used to work for the Miller distributor and his daughter left a 6 pack of Bud in the fridge - almost got him fired when some of the employees were over for a BBQ. You have to drink the punch in order to sell it effectively. Sales is about taking your enthusiasm or passion for the service and transferring it to th eprospect. Also, how can a skeptical prospect take your word for it when you don't drink from the punch bowl??? Regards, Peter Radizeski @ RAD-INFO, Inc. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service -- Part 2!
Marlon K. Schafer (509) 982-2181 wrote: 2. If so, how do you charge them for using your services? mks: No, it's free to them. They have to buy their own radio but service is free to them. It's one of the bennies of working here. Other than working for me it's probably the only one :-) I make us all beta test new equipment. So they don't pay, they get to be guinea pigs. Although I've never put anything up that is not known to work already. George -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
I do but I don't believe it's necessary. It's often just more convenient. Mark Nash UnwiredOnline.Net 350 Holly Street Junction City, OR 97448 http://www.uwol.net 541-998- 541-998-5599 fax - Original Message - From: Ryan Spott [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 11:47 AM Subject: [WISPA] How many of you actually use your own service? I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Agreed. I was the first customer on my service, too...only game in town, now Qwest and Comcast. I think it is an advantage to experience your own product, just not necessary. The original comment was that it was 'strange' for the CEO not to use his own service. I'm saying that it's not that strange and not necessary, but it is helpful. ;) Mark Nash UnwiredOnline 350 Holly Street Junction City, OR 97448 http://www.uwol.net 541-998- 541-998-5599 fax - Original Message - From: John Scrivner [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 2:23 PM Subject: Re: [WISPA] How many of you actually use your own service? I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Not all owners are fortunate enough to be able to get their own service. I have to use Charter cable because I cannot get my own service's signals. I would switch in a heartbeat if I could. Dave - Original Message - From: Mark Nash [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 5:36 PM Subject: Re: [WISPA] How many of you actually use your own service? Agreed. I was the first customer on my service, too...only game in town, now Qwest and Comcast. I think it is an advantage to experience your own product, just not necessary. The original comment was that it was 'strange' for the CEO not to use his own service. I'm saying that it's not that strange and not necessary, but it is helpful. ;) Mark Nash UnwiredOnline 350 Holly Street Junction City, OR 97448 http://www.uwol.net 541-998- 541-998-5599 fax - Original Message - From: John Scrivner [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 2:23 PM Subject: Re: [WISPA] How many of you actually use your own service? I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
We use our own service which supplies just over 250 users spanning 120 km of the Robson Valley in BC. I cannot stress enough how important that is to be able to see problems immediately and not just be taking calls to describe the situation. We are more fortunate than most in that we also write our own code and put our own boxes together so we get to optimize it in response to the problems we see. The real world is a way better test bed than the lab. Lonnie On 4/9/07, Ryan Spott [EMAIL PROTECTED] wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Lonnie Nunweiler Valemount Networks Corporation http://www.star-os.com/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Then you need to expand your service. :) Travis Microserv David Sovereen wrote: Not all owners are fortunate enough to be able to get their own service. I have to use Charter cable because I cannot get my own service's signals. I would switch in a heartbeat if I could. Dave - Original Message - From: Mark Nash [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 5:36 PM Subject: Re: [WISPA] How many of you actually use your own service? Agreed. I was the first customer on my service, too...only game in town, now Qwest and Comcast. I think it is an advantage to experience your own product, just not necessary. The original comment was that it was 'strange' for the CEO not to use his own service. I'm saying that it's not that strange and not necessary, but it is helpful. ;) Mark Nash UnwiredOnline 350 Holly Street Junction City, OR 97448 http://www.uwol.net 541-998- 541-998-5599 fax - Original Message - From: John Scrivner [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 2:23 PM Subject: Re: [WISPA] How many of you actually use your own service? I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
The most fun I have is using my own connection. I always want to make it better and drool over how fast it is. Sort of like a gear head of broadband But it doesn't really tell me how well the rest of the network is. For that we monitor the network to keep us posted of any issues, we use nagios, and we graph as much as possible to see high usage. And then to boot we are always connecting to our ap's to see what the performance is when we're out and about. I have wanted to buy charter and qwest connections, just to experience their network and see what the billing looks like. Only problem is, if I was to buy their services, they would start telling everyone I use their service and not mine. John Scrivner wrote: I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- George Rogato Welcome to WISPA www.wispa.org http://signup.wispa.org/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
George Rogato wrote: I have wanted to buy charter and qwest connections, just to experience their network and see what the billing looks like. Only problem is, if I was to buy their services, they would start telling everyone I use their service and not mine. Having something like this is helpful for a number of reasons. There's the ones you mentioned (just being familiar with the competition), plus the more obscure benefits. Suppose some really key router on your network completely dies, and you need to figure out how to repair or replace it. Obviously, since this hardware is dead, you can't use your own service. Having a true backup connection to the Internet does come in handy from time to time. Also, chances are you can't provide service to everyone that calls your office who wants it. If I can't help someone, and I know I won't be able to in the reasonable future (say, in the next couple years), I've got no problem explaining what their other options are, and it's easier to do that if you know what's out there. David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
Yes... I agree... I have a dedicated connection from our main NOC to my house... 20Mbps+... :) However, we also have a CableOne connection at our office for testing connectivity, speed tests, etc. It comes in handy. We also remote monitor our main backbone routers using this connection... so if our main router dies, we still get SMS on our cell phones... ;) Travis Microserv George Rogato wrote: The most fun I have is using my own connection. I always want to make it better and drool over how fast it is. Sort of like a gear head of broadband But it doesn't really tell me how well the rest of the network is. For that we monitor the network to keep us posted of any issues, we use nagios, and we graph as much as possible to see high usage. And then to boot we are always connecting to our ap's to see what the performance is when we're out and about. I have wanted to buy charter and qwest connections, just to experience their network and see what the billing looks like. Only problem is, if I was to buy their services, they would start telling everyone I use their service and not mine. John Scrivner wrote: I was customer number 1 on my network. I still use my own connection to my home. One of my ex-employees used to tell me he liked the fact that I ate my own dogfood. I always thought that was a humorous metaphor. I think it is good to use your own service so you can see what the service is like for your customer. If it works well then chances are your customers are happy. If it stinks then maybe you need to make changes. Monitoring tools are a good indicator of where you need to work on things but nothing beats using it yourself in my opinion. Scriv Blair Davis wrote: Well, the reason I built my network was to GET an internet connection... Ryan Spott wrote: I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] How many of you actually use your own service?
I use my wireless and telco dsl. I have some customers on ap's that belong to friendly competitors. I have my own email and a yahoo account. If at all possible, I'll always have access to SOMETHING. When I can swing the budget I'll also get a sat. connection and mount it on a trailer. I'll make that a mobile system that will allow me to set up a hotspot anywhere. marlon - Original Message - From: Ryan Spott [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, April 09, 2007 11:47 AM Subject: [WISPA] How many of you actually use your own service? I always tell my clients that I use my own service and that I will usually know before they do that things are slow or not working because my family will call me MUCH faster than any client. This builds trust with my clients. ... Recently I was emailed by another WISP in my area and I noticed the CEO was NOT using his own serviceStrange So with all this being said, I was wondering... how many of you use your own service? ryan -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
