Re: Triggering UNEXPECTED_INTERNAL_API_ERROR all day today

Hello Dorian, Please provide your clientCustomerId, and complete SOAP request and response logs so I can further investigate the issue. You can send it to me via *Reply privately to author*. Thanks, Luis AdWords API Team On Thursday, October 25, 2018 at 8:08:56 PM UTC+8, Dorian Kind wrote: > >

Re: INVALID_MOBILE_APP when creating negative placement for 10001-ca-gmail appid

Hi David, Can you provide your clientCustomerId as well so I can further investigate the issue on my end? You can send it to me via *Reply privately to author*. Thanks, Luis AdWords API Team On Wednesday, October 24, 2018 at 5:14:21 PM UTC+8, david wrote: > > > The mobileapp::10001-ca-gmail is

Re: BudgetError.BUDGET_AMOUNT_MUST_BE_UNSET_FOR_BUDGET_PERIOD_CUSTOM

Hi Jofin, Please note that the video campaigns are currently not supported in AdWords API services, however, in order to investigate your concern further, please provide your clientCustom

Re: Migration from keywords to custom intent

Hi David, Yes, you are correct that you would need to add keywords to use custom intent audiences. You may refer to this link for more details about custom intent audiences. In the AdWords API perspective, you may

Re: How to get the id of the root product partition [python]

Hi Matthias, Yes, I would recommend to use AdGroupCriterionService.get() to get the ParentCriterionId

Re: Audience Performance Report doesn't return in market or detailed demographic audiences data

Hi Yosi, Can you provide your clientCustomerId, complete report definition , and the Criterion Id

Re: Can't get impressions by date

Hi, You could specify a custom date range for your query to narrow down the result. You may refer to below example for reference. Query: SELECT date, metrics.impressions FROM customer WHERE date BETWEEN '2018-10-01' AND '2018-10-31' ORDER BY date ASC LIMIT 10 You may also check this guide

Re: Call Only Campaigns from API

Hi Johnny, On the AdWords API perspective, you may use Ad Performance Report and use the "CALL_ONLY_AD" AdType

Re: Removing all existing locations

Hi Costantin, You may refer to the GetCampaignTargetingCriteria code example in Python (available in other languages) in order to query a list of campaign criteria based on PROXIMITY criterion t

Re: How to get youtube long data type ID.

Hi Teenco, It is currently not possible to create YoutubeVideoMedia via AdWords API. You may refer to one of the notes in this link , it states that "Note: The AdWords API doesn't support creati

Re: Error: DEVELOPER_TOKEN_NOT_APPROVED error for Client account of Test manager account - Even with test a/c

Hi, I would like to inform you that the DEVELOPER_TOKEN_NOT _APPROVED error you encountered is now fixed. The fix will be only available to newly created client test accounts. This said, kindly create a new test client account under your existing test manager account (you don't need to create a

Re: DEVELOPER_TOKEN_NOT_APPROVED with test account

Hi Will, I am a colleague of Peter and I will provide you update on this as he is currently OOO. I would like to inform you that the DEVELOPER_TOKEN_NOT _APPROVED error you encountered is now fixed. The fix will be only available to newly created client test accounts. This said, kindly create a

Re: How to get youtube long data type ID.

Hi Teenco, Yes, you may add youtube video assets that way into your mobile app campaign via UI. If you have further concerns, you may post it on the AdWords Community Forum in this link since this is not an AdWords API spec

Re: Inaccurate Data from

Hi Alex, To better investigate this, could you provide a screenshot of the reports on UI that you mentioned that has discrepancy with the report generated via API? Also, could you provide your clientCustomerId so I could take a look? Please reply via *Reply privately to author*. Thanks and reg

Re: How links (map)product from Product Partition Report and Shopping Performance Report

Hi, The ProductGroup field of Product Partition Report returns the full product partition path. If your product partition tree is only one level deep, it will return something like ' * / *i

Re: Account Budget retrieval

Hi Yoav, On the AdWords API perspective, you could use the Budget Performance Report which includes statistics aggregated by default at the budget level. However, this report type is based on your share

Re: KEYWORDS_PERFORMANCE_REPORT does not returns Negative Keywords and returns more keywords as there is at the accouunt

Hi Saidar, Can you provide your clientCustomerId so I can further investigate the issue on my end? You can send it to me via *Reply privately to author*. Thanks, Luis AdWords API Team On Thursday, November 8, 2018 at 2:10:45 PM UTC+8, Saidar Ramazanov wrote: > > > > Hi Everyone! > > I faced wit

Re: Formatting Date - INVALID_STRING_DATE_TIME

Hi Andy, Can you provide your clientCustomerId, and complete SOAP request and response logs while setting the date and time to 20181025 06 Europe/London as it seems it's in the correct format based on this link

Re: Getting empty criterion_id for placement performance report

Hi Petros, Can you provide your clientCustomerId as well so I can further investigate the issue on my end? You can send it to me via *Reply privately to author*. Thanks, Luis AdWords API Team On Friday, November 9, 2018 at 7:49:35 AM UTC+8, petrosdawit96 wrote: > > for more context, the _get_ad

Re: how to get traffic estimates for keywords for a single campaign?

Hi, I'm a colleague of Sreelakshmi and allow me to assist you as she is OOO. With regards to your concern on the date range for the TrafficEstimatorService, I'm afraid it is not supported on the API side as you can see on the comparison of Keyword Planner to AdWords API on the lower section of

Re: try to using AdGroupAdService to add ads but fail

Hi Ran, Based on the logs you've provided, it seems that you are trying to create a text ad from this line *TEXT_AD*. This type of ad is no longer supported for creation and I suggest you upgrade to expanded text ads instead (refer here

Re: How to block more than 500 IPs

Hi Ryosuke, Yes, you should be able to block 500 ip addresses. You may use CampaignCriterionService.mutate() and set the criterion of NegativeCampaignCriterion

Re: Create Awords Account

Hi, Could you clarify if the API request generated the ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE error, but then, when you checked it via the UI, the creation was successful? If so, then this seems odd since if the API request failed, then, there should be no data being reflected in t

Re: How to block more than 500 IPs

Hi Ryosuke, Thanks for the clarification. Yes, you should be able to block more than 500 IP addresses via CampaignCriterionOperation . You may refer to this link

Re: how to get traffic estimates for keywords for a single campaign?

Hi, There is no specific date range for the result of TrafficEstimatorService . This service is used to estimate future traffic based on your proposed or existing campaigns, ad groups, and keywords. Rega

Re: Getting empty criterion_id for placement performance report

Hi Petros, Thank you for providing more details. Upon further investigation, it seems the reason that the Id Field (Criterion ID column) in Placement Performance Report has a '--' value is because the placement is an automatic placement. As you can see from this link

Re: How to block more than 500 IPs

Hi Ryosuke, My apologies as it seems that you're correct that there is a limit of 500 IP addresses per campaign as you can see here under "Excluded IP blocks per campaign.". Currently, there is no workaround for this

Re: how to get traffic estimates for keywords for a single campaign?

Hi, The TrafficEstimatorService does not support date range. What this service does is provide estimates on performances of your keywords or other AdWords entities based on historical data. The data ret

Re: how to get traffic estimates for keywords for a single campaign?

Hi, I'm afraid that there is no other service available that you could use in conjunction with the TrafficEstimatorService to do a large jobs because the BatchJobService does not support it. Also, you may take

Re: Video campaigns are not retrieving through an API

Hi Satish, Video campaigns are currently only supported in reports in AdWords API based on this link . You may use Video Performance Report

Re: How to add Keywords in Shopping Campaigns

Hi, You should take note that only negative keywords are supported for shopping campaigns as you can see on this guide . I would suggest to try adding negative keywords only in your API call. Let me know if you still encou

Re: how to get account hierachy in ads api beta

Hi, I'm afraid, the Google Ads API Beta doesn't have available service yet that could get the account hierarchy. I cannot tell on if and when this feature will be available. However, you may want to follow our blog for any update

Re: How do I remove the audience using the AdwordsUserListService?

Hi Jia, The AdWordsUserListService is used to manage user lists. Currently, it is not possible to remove the complete user list using the AdWordsUserListService.mutate()

Re: Adwords API Beta returning StatusCode.INVALID_ARGUMENT

Hi, Based on your error, the issue seems to be related to the Python client library rather than the Google Ads API Beta. I would suggest to post this issue in this link as the Python client library owners are better equipped to assist you

Re: How to Update Product Partition Tree for an Adgroup?

Hi Nellle, Kindly refer to the AddProductPartitionTree code exa

Re: CampaignIteraror not selecting all campaigns

Hi, My apologies as we can only provide support to issues/concerns related to AdWords API. Since your concern is specific to AdWords Scripts, I would recommend that you post your concern in the AdWords Scripts Forum . Best regards,

Re: AdWords Java SDK - Getting DatabaseError.CONCURRENT_MODIFICATION

Hi Raffy, The DatabaseError.CONCURRENT_MODIFICATION error that you encountered could occur due to multiple processes that are trying to update the same entity at the same time. It includes a us

Re: How to Update Product Partition Tree for an Adgroup?

Hi Nellle, Can you please provide the complete SOAP request and response logs so I can further investigate your concern? If you have not yet enabled logging, you may refer to this guide

Re: Failed to refresh access token: invalid_client

Hi, Could you confirm if you are using the latest .Net client library ? Could you try to generate again an OAuth2 credentials by following this guide

Re: Possible to retrieve invoices through API?

Hi Antoine, I'll follow up on this concern with the engineering team, however, there's no guarantee that it will be available soon. Kindly follow the blog for future updates regarding this feature. Let me know if you have further

Re: Seeing zero impression entities in performance reports when i set include zero impressions to False.

Hi Manu, Can you provide your clientCustomerId and report definition so I can further investigate the issue on my end? You may send them to me via *Reply privately to author*. You may also refer here

Re: Ads Api PHP - Shopping Campaign - Product groups

HI, Could you confirm if what you meant by Ads API is you are using the AdWords API ? If so, you could see here the complete guide on how

Re: Ad Performance report returns ad type as 'Display ad' for video ads

Hi, To further investigate this, could you provide the complete report definition you used when generating the Ad Performance Report together with your clientCustomerId? Also, could you specify which

Re: Update CrmBasedUserList Name and Description

Hi Zied, The USER_LIST_MUTATE_NOT_SUPPORTED error you've encountered indicates that the user list of the type is not mutable. Can you provide your clien

Re: Error Handling in new Adwords API v201708

Hi David, Please note that Partial Failure feature is not supported by TrafficEstimatorService . Also, based on this line [RateExce

Re: Ads Api PHP - Shopping Campaign - Product groups

Hi, I'm afraid we don't have a list of limitations for google-ads-php. However, what you could see on the Shopping Ads guide for Google Ads API Beta is only the available. Regards, Luis AdWords API Team On Friday, Nove

Re: Reports and Setting Negative Placements at the Account Level

Hi, Currently, the only report available in AdWords API for negative placements is the Campaign Negative Placements Performance Report . The AdWords API has no account level reporti

Re: Update CrmBasedUserList Name and Description

Hi Zied, Could you retry the request after specifying the type of UserList in your operand using "xsi:type" as shown below? https://adwords.google.com/api/adwords/rm/v201809"; *xsi:type="ns8:CrmBasedUserList"*> 736365788 Audience Google 8 - Update Audience Google 8 - Update

Re: SHOPPING_SHOWCASE_ADS cost not appearing in Adgroup performance report

Hi Shrini, Can you provide your clientCustomerId and complete report definition so I could further investigate the issue on my end? You can send this to me via *Reply privately to author*. Thanks, Lui

Re: Reporting: Adding IsNegative attribute results in report breakdown

Hi Vojtech, Can you provide your clientCustomerId and complete report definition so I can further investigate the issue on my end? You can send this to me via *Reply privately to author*. Regards, Lu

Re: Your manager account is now linked to a new account

Hi, Your concern seems to be more on the product level of Google Ads rather than the AdWords API. I would suggest to post you this concern on the Google Ads Community Forum as the product experts are better equipped to assi

Re: Empty Geo Performance Report

Hi, To further investigate this, could you also provide your clientCustomerId and a screenshot of Geographic Report in your Google Ads UI view so I could check this on my end? Please reply via *Reply privately to author*. Thanks and regards, Luis AdWords API Team On Monday, December 3, 2018 at

Re: Automatically Update Text Ad Prices

Hi Paul, Thank you for providing detailed information on your concern. If you are planning to get the product price from spreadsheet and upload it as dynamic info into an ad, then I'm afraid it is not possible in AdWords API as we do not support integration of the Google Spreadsheet. However, t

Re: Получить баланс аккаунта через PHP

Hi, My apologies as we could only provide support in English. Based on your code snippet, I noticed that the BudgetOrderService is missing in your imports. Could you try adding the below code snippet and see

Re: Deprecation Announced under Google Search

Hi Teri, Could you provide more context on your concern with the AdWords API so I could give you the right information you need? What do you mean on "Deprecation Announced under Google Search"? Could you provide screenshot if possible so I could better check this? Thanks and regards, Luis AdWo

Re: Retrieve Campaign Budget IDs

Hi, You could use the Campaign Performance Report to retrieve the BudgetId of each of your camp

Re: How can I select a FeedItemTarget Criterion by CriteriaType? (e.g. AD_SCHEDULE)

Hi Zorion, Thank you for providing detailed information on your concern. I will check this issue with the team and we will provide you an update as soon as available. Thanks and regards, Luis AdWords API Team On Wednesday, December 5, 2018 at 7:06:00 AM UTC+8, Zorion wrote: > > Hi Experts, > >

Re: Please run this script with UTF-8 encoding to avoid errors.

Hi Bruno, It seems your issue is more related to the Python client library rather than the AdWords API. I would suggest to post your issue on this link as the Python client library owners are better equipped to assist you here. Thanks

Re: Failed to upload MoneyWithCurrency data

Hi Feiran, Thank you for providing detailed information on your concern. Based on your SOAP logs, I noticed that you use moneyWithCurrencyValue as value to your PRICE. You should take note that the data type for AdCustomizerFeedAttribute.Type PRICE

Re: [PHP] How to convert response getKeyword()->getMatchType() from INT to STRING REPRESENTATION

Hi, It seems your concern was more on the implementation of Google Ads API Beta in PHP client library. I would suggest to post your issue on this link as the PHP client library owners are better equipped to assist you here. Thanks and regard

Re: How Can Create Sales -> Search -> Phone Calls Campaign in Adwords.

Hi Vaghela, Currently, campaign goals are not supported through the AdWords API. However, creating of Search Campaign is supported and you can still implement your marketing strategies through the API by using the Remarketing ,

Re: How to pull data by the hour using Google Adwords API

Hi Sandhya, I'm afraid the HourOfDay field segment is only available to the listed report types on this link

Re: Is there a way to search keywords based on phrase using the Google Ads API especially using the Google Ads scripts

Hi, Are you referring to the Keyword Planner feature that is available in Google Ads UI? If so, that is equivalent to Generating Targeting Ideas in the

Re: Report not working properly

Hi, To further investigate this could you provide the complete SOAP request and response logs when you run the getCampaigns.php? Also, could you provide the complete report definition you used to gene

Re: Placement added as Observations

Hi Carlos, To better investigate this, could you provide the complete SOAP request and response logs as well as your clientCustomerId when you're targeting the Placement? If you haven't enable your logs, you may refer to this guide on how

Re: Hello

Hi Alex, How may I help you? Do you experience any issue with the AdWords API ? If so, could you provide more context so I could give you the right information you need? Thanks and regards, Luis AdWords API Team On Tuesday, December

Re: Google Adwords Reach Estimate For Keywords And Budget

Hi John, You could use the TrafficEstimatorService to retrieve the traffic estimates of your desired keywords. To get more accurate result based on location, you could add the Location

Re: issues with my impressions and clicks

Hi, It seems like your concern is more on the performance of your campaigns rather than the AdWords API . I would suggest to post this issue on the Google Ads Community Forum

Re: Need description of ExternalConversionSource values

Hi Perry, Let me check with the team if we have available descriptions for the predicate values in ExternalConversionSource field segment. We'll get back to you as soon as available

Re: Need description of ExternalConversionSource values

Hi Perry, Just to update you here. Upon checking with the team, I'm afraid we don't have the exact description for all the predicate values for ExternalConversionSource field segme

Re: Google Adwords Reach Estimate For Keywords And Budget

Hi John, With TrafficEstimatorService , you can simulate proposed campaigns and ad groups by using daily budgets. A dailyBudget

Re: Google Adwords Reach Estimate For Keywords And Budget

Hi John, To better investigate this, could you provide the complete SOAP request and response logs when you're running the keyword estimates with different dailyBudget? Please reply via *Reply privately to author*. If you haven't enabled your logging yet, you may refer to this guide

Re: TargetingIdeaService: How to get keyword search volume and keyword ideas for a specific period?

Hi Hitesh, I'm afraid, setting of custom date range is still not supported for TargetingIdeaService . I could not tell on if and when the date range feature will be supported in TargetingIdeaService. Howeve

Re: what string can i put on placement in CustomerNegativeCriterionService

Hi Alejandro, Could you clarify if you are using the Python client library? If so, you may refer to this complete sample code for adding Placement

Re: Google Ads Beta Api Query

Hi, I'm afraid, you cannot mimic the Click Performance Report from Google Ads API Beta as the GCLID field is currently not yet available in Ads API Beta. All the listed fields on this guide are currently the only available fields th

Re: Getting report totals in new Google Ads API

Hi Francis, I'm afraid the totals for metric values in reports in Google Ads API Beta is not yet supported and is currently available only in AdWords API using the skipReportSummary HTTP request value. I could n

Re: Policy Checks in v201809

Hi Dorian, You may refer to our Best Practices guide and Troubleshooting guide for suggestions on error handling in AdWor

Re: NotWhitelistedError CUSTOMER_NOT_WHITELISTED_FOR_API

Hi, I'm afraid test accounts cannot not be whitelisted and only Google Ads Production account can request for whitelisting. If you wish to whitelist your Google Ads production account to be able to use the OfflineDataUploadService for your sales transaction, feel free to write back with your M

Re: AuthorizationError.USER_PERMISSION_DENIED

Hi, The AuthorizationError.USER_PERMISSION_DENIED error you encountered means that there is no link between the manager account authenticated in the request with the client account specifie

Re: GetCampaigns.cs query UAC campaigns in c# .net example

Hi Andrew, I'm afraid retrieving of Universal App Campaigns via the Google Ads API Beta is not yet supported. Currently, only the campaigns with advertising channel type listed here are suppor

Re: How can I confirm that users have been removed from a Customer List using the Ads API?

Hi, Customer Match uploads can take up to 48 hours to process. If you upload or make changes to your audience lists each day you may see a constant “In progress” status as a result. For example, let’s say your audience lists take 6 hours to process. You upload new audience list updates every 4

Re: How to get Average Time Watch Videos

Hi Vaghela, You could use the VideoQuartile25Rate , VideoQuartile50Rate

Re: TargetingIdeaService returns incorrect SEARCH_VOLUME value

Hi Dmitry, Checking into the response logs you've initially provided, it appears that the search volume value are different. However, to further investigate this, could you also provide your complete SOAP request logs for those SOAP response logs that you mentioned? Please reply via *Reply priv

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath

Hi Anna, The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR that you encountered could be due to temporary resource related issues in the AdWords API server or a possible bug. However,

Re: Is there a script that can apply labels to ads paused by a script?

Hi, Could you confirm if what you mean by "script" is you are using the Google Ads Scripts ? If so, I would suggest to post this issue on the Google Ads Scripts Forum as our team could

Re: How I can associate Age range and gender reports? There is no field which i can join to produce result age group by male and female separately?

Hi Qaiser, I'm a colleague of Dhanya. Unfortunately, there is no way to get the insights for age range and gender together in one report via AdWords API. Regards, Luis AdWords API Team On Wednesday, December 19, 2018 at 9:11:34 PM UTC+8, Qaiser Javed wrote: > > Hi Dhanya, > > Means there is no

Re: Error: Developer Token not approved

Hi, The QuotaCheckError.DEVELOPER_TOKEN_NOT_APPROVED error means that you are using an unapproved developer token to make calls against a production account. An unapproved developer toke

Re: Manage ServiceLinks using Google Ads API

Hi Marc, Unfortunately the getSeviceLinks() and mutateServiceLinks() method under the Custom

Re: Failed to upload MoneyWithCurrency data

Hi Feiran, I'm afraid there is no way to update the existing AdCustomizerFeedAttribute via the API as this field is also not mutable via the Google Ads UI. However, you could a

Re: Ad Performance Report And AdType

Hi Eric, The ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORT means a customer passed an invalid field name for a report type. Could you provide the

Re: Estimated time of arrival for Benchmark Price metrics via API?

Hi Mariraj, Average Product Price, Benchmark Product Price and Benchmark Product Price Difference are not yet available from the AdWords API. These metrics can only be found in the Google Ads UI currently. Regards, Luis, AdWords API Team On Friday, December 21, 2018 at 2:39:44 AM UTC+8, Marir

Re: ALL_TIME Report

Hi Vaghela, The date range type *ALL_TIME* is not supported when using AWQL with reports . If you want to get data for all dates, you can omit the *DURING* clause from your query. You may visit this guide

Re: Shared Budgets Not Showing

Hi Samuel, Could you provide the complete SOAP request and response logs as well as your clientCustomerId when retrieving campaign shared budgets through API, so I could further check this?. Please reply via *Reply privately to author* . Regards, Luis AdWords API Team On Friday, December 21, 2

Re: test account

Hi Michele, I'm a colleague of Dannison and allow me to assist you. Since you are just using a test account it doesn't serve an actual ads so you could just ignore the canceled warning message that you are seeing in the UI. You cannot add your test manager account to your production MCC account

Re: Clarification on returned date ranges for bid landscapes services.

Hi there, SOAP request and response logs are usually asked together with the screenshots of your AdWords UI because we need to validate whether the values from both platforms are similar or not to identify if the issue is specific to API or not. Please note that AdWords API mimics the same beh

Re: How to disable notification emails by linking account via api.

Hi Juan, On the AdWords API perspective, there's no way to turn off notifications for linking of accounts. It seems that your concern is more on the product level, I would suggest to post this in the Google Ads community forum

Re: How to update trackingUrlTemplate at campaign

Hi, You may use the CampaignService.mutate() method to update the trackingUrlTemplate at t

Re: User id for Campaign change history

Hi, Unfortunately, it is currently not possible in AdWords API using CustomerSyncService to get the ID of the user who made changes to a certain campaign. It will only be possible to get information regardi

Re: Possible CriterionType for audience criterions and how to download information via reporting

Hi Sela, For your 1st and 2nd questions, can you clarify what you mean by "missing" criterions? If you are referring to null values, then it is most likely that this criteria type is UNKNOWN

Re: how to revoke a client account thats we gained access through an MCC

Hi Eran, Yes, I can confirm that it is possible to remove the link or access of the other MCC account from its client account (you may refer to this guide as to how), and retain the acc

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