[AFMUG] need 450 lite to full key ASAP

2019-08-06 Thread Kurt Fankhauser
Does anyone have a PMP450 lite to full key that I can use? I am in pinch. I have one on order with Streakwave, but they are saying up to 24 hour turnaround time. If someone can front me a key i can give them mine when it comes in the next 24 hours. thanks, Kurt F. 419-569-5814 -- AF mailing

[AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Kurt Fankhauser
What is everyone doing for all these residential customers that when their internet is down are always requesting expedited repairs beause they need they are "running a business from home" etc? Do you make them jump up to business package? Or add a fee on their bill for "commercial use"???

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Cameron Crum
Not that I saw. On Tue, Aug 6, 2019 at 11:23 AM wrote: > Do they have any pause, record, dvr type functions? > > *From:* Cameron Crum > *Sent:* Tuesday, August 6, 2019 10:18 AM > *To:* AnimalFarm Microwave Users Group > *Subject:* Re: [AFMUG] Fw: Aereo redux > > I tried it out on my Roku. Works

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Carl Peterson
Difference between having support on shift to answer the phone and work with the customer and having them page out a service tech. For DIA we page and escalate after hours and get a tech out of bed if we have to. For SMB we try, i.e if someone is available and willing then we dispatch and pay the

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Colin Stanners
"Our system shows that you have a residential, non-business package, so please note that our business customers receive priority tech support and service calls over the residential ones. If you wish to upgrade to the business package to enjoy its advantages, I can pass you over to accounting". On

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Carl Peterson
Tell them if they want business service they can buy business service and give them the price sheet. On Tue, Aug 6, 2019 at 10:45 AM Kurt Fankhauser wrote: > What is everyone doing for all these residential customers that when their > internet is down are always requesting expedited repairs

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Mike Hammett
Well, that's one strategy. The other is you have a guy whose normal shift covers evenings, serving residential customers. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Kurt Fankhauser" To:

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Cameron Crum
I tried it out on my Roku. Works well. On Tue, Aug 6, 2019 at 11:11 AM wrote: > locast.org > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

[AFMUG] Fw: Aereo redux

2019-08-06 Thread chuck
locast.org-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Kurt Fankhauser
and no after hours response on Residential On Tue, Aug 6, 2019 at 12:10 PM wrote: > I used to publish a triage/response time sheet in our faq page. Something > like: “Residential trouble tickets would be dispatched to a technician > within 24 hours on business days when when work load

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread chuck
There is already a legal battle brewing ACE has filed a complaint. Not sure how they can claim they are not aereo in a non profit wrapper. I hope they can survive. From: Cameron Crum Sent: Tuesday, August 6, 2019 10:18 AM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] Fw: Aereo

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread chuck
Do they have any pause, record, dvr type functions? From: Cameron Crum Sent: Tuesday, August 6, 2019 10:18 AM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] Fw: Aereo redux I tried it out on my Roku. Works well. On Tue, Aug 6, 2019 at 11:11 AM wrote: locast.org -- AF

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Lewis Bergman
Sounds like they want an SLA type service so they need an SLA type price. On Tue, Aug 6, 2019 at 10:45 AM Kurt Fankhauser wrote: > What is everyone doing for all these residential customers that when their > internet is down are always requesting expedited repairs beause they need > they are

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread chuck
I used to publish a triage/response time sheet in our faq page. Something like: “Residential trouble tickets would be dispatched to a technician within 24 hours on business days when when work load permits. Business customers have priority over residential customers. No weekend response.”

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread chuck
Yes, good point. 8-5 time permitting. Liberal injections of phrases about Business packages get the priority. From: Kurt Fankhauser Sent: Tuesday, August 6, 2019 10:12 AM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] residential customers that alway claiming "business use" and

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Ken Hohhof
Yes, exactly. I don’t think we’re saying phone support stops at 5pm unless you’re a business, but we’re not doing an evening or weekend truck roll for a residential trouble call. I should note that probably 80+ percent of calls are resolved over the phone without a truck roll. And

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Mike Hammett
You do realize that the same thing happens to every single TV provider, right? Comcast, Charter, AT, Dish, MediaCom, etc., etc. There's always some major network on some major TV provider. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread chuck
But if you can get Horsey Sauce at McDonalds you have that option. From: Ken Hohhof Sent: Tuesday, August 6, 2019 1:20 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Fw: Aereo redux I think it’s unusual to have a multi-week blackout of CBS, NBC, ABC or Fox. And the AT

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread chuck
I wish I had your metabolism! From: Jaime Solorza Sent: Tuesday, August 6, 2019 1:44 PM To: AnimalFarm Microwave Users Group Subject: [AFMUG] This is what I had for lunch and you didn't Enjoy -- AF mailing list

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread Sean Heskett
sounds like a good plan ken. one note, in aviation north is always 36 or 360 (instead of 0). On Tue, Aug 6, 2019 at 1:40 PM Ken Hohhof wrote: > As a non pilot, I learned something today from the Internet. Airports > sometimes have to renumber runways when the local magnetic field changes. >

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Ken Hohhof
Of course, AT has not reduced the $8 broadcast TV charge, and will probably increase it whenever they settle with CBS. I’d have to check if they also charge a sports recovery fee. And of course there’s the hardware fee, HD fee, DVR fee, etc. I think the Wowway broadcast fee is actually $10.

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Ken Hohhof
AT is telling UVerse and DirecTV customers to use Locast (which they help fund) because of their retransmission fee dispute with CBS. I have AT at my house (I don’t live in my own service area), and my response is to switch providers. IMHO, AT is already charging me twice what they should,

Re: [AFMUG] residential customers that alway claiming "business use"

2019-08-06 Thread Mike Hammett
I assume people do 24/7 phone support because it's easy and cheap enough to do. I did mean residential truck rolls. It doesn't cost much different to have someone work 2 - 10 as it does for someone to work 9 - 5. Then you can provide service when people are actually home. Businesses that

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Mike Hammett
I meant to say that there's always something major missing on some major provider. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Mike Hammett" To: "AnimalFarm Microwave Users Group" Sent:

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Ken Hohhof
I think it’s unusual to have a multi-week blackout of CBS, NBC, ABC or Fox. And the AT UVerse service was already way too expensive, the channel lineup was padded with almost entirely crap channels, and the Internet was ridiculously slow for the price. Even their phone service is way

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread Bill Prince
Not for long... bp On 8/6/2019 1:17 PM, ch...@wbmfg.com wrote: Is there such a time as 24:00?   From: Ken Hohhof

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Mike Hammett
Charter has gone without WGN for months, possibly years. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Ken Hohhof" To: "AnimalFarm Microwave Users Group" Sent: Tuesday, August 6, 2019 2:20:46

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Ken Hohhof
I could afford to eat maybe the taco and the rice. Luckily they both look quite yummy. But since his selfies usually show him working or hiking, maybe it’s not just metabolism. If I worked that hard, I could probably get away with eating like that. From: AF On Behalf Of

[AFMUG] Cambium Survey

2019-08-06 Thread Nate Burke
Did anyone else get a survey from Cambium this morning that seems to think that we're all Huge corporations that are sitting in a conference room deciding if we're going to recommend Cambium to our golfing buddies? -- AF mailing list AF@af.afmug.com

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Bill Prince
We used to get our horsey sauce at the stables. bp On 8/6/2019 12:36 PM, ch...@wbmfg.com wrote: But if you can get Horsey Sauce at McDonalds you have that option. 

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread Ken Hohhof
OK, that makes sense. Like I’m never sure if midnight is 0:00 or 24:00. From: AF On Behalf Of Sean Heskett Sent: Tuesday, August 6, 2019 2:59 PM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] compass bearing factoid sounds like a good plan ken. one note, in aviation

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread chuck
Is there such a time as 24:00? From: Ken Hohhof Sent: Tuesday, August 6, 2019 2:11 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] compass bearing factoid OK, that makes sense. Like I’m never sure if midnight is 0:00 or 24:00. From: AF On Behalf Of Sean Heskett Sent:

Re: [AFMUG] Cambium Survey

2019-08-06 Thread David Coudron
Corrected, we did get it. Found it in Junk Mail. Sounds like that was the right place for it  Regards, David Coudron david.coud...@advantenon.com  |  Mobile: 612-991-7474   Advantenon, Inc.    i...@advantenon.com  |  3500 Vicksburg Lane N, Suite 315, Plymouth, MN 55447  | 

Re: [AFMUG] Cambium Survey

2019-08-06 Thread Jay Weekley
I wanted the $500. Ken Hohhof wrote: My thoughts exactly. I got a few questions in and was so insulted I abandoned the survey. -Original Message- From: AF On Behalf Of Nate Burke Sent: Tuesday, August 6, 2019 3:05 PM To: Animal Farm Subject: [AFMUG] Cambium Survey Did anyone else

[AFMUG] compass bearing factoid

2019-08-06 Thread Ken Hohhof
As a non pilot, I learned something today from the Internet. Airports sometimes have to renumber runways when the local magnetic field changes. Those numbers are the compass bearing to the nearest 10 degrees. So runway 22R would be oriented at 220 degrees, the R designating the right runway

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread chuck
Yep, locally we used to have a 34 and now we have a 35. The runway is 346 magnetic 359 true. From: Ken Hohhof Sent: Tuesday, August 6, 2019 1:39 PM To: 'AnimalFarm Microwave Users Group' Subject: [AFMUG] compass bearing factoid As a non pilot, I learned something today from the Internet.

Re: [AFMUG] Fw: Aereo redux

2019-08-06 Thread Mike Hammett
Is that different than getting sauced at the horse track? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Bill Prince" To: af@af.afmug.com Sent: Tuesday, August 6, 2019 3:10:46 PM Subject: Re:

Re: [AFMUG] compass bearing factoid

2019-08-06 Thread Bill Prince
You could always use true bearing. That does not change much, or at least very often. bp On 8/6/2019 12:45 PM, ch...@wbmfg.com wrote: Yep, locally we used to have a 34 and now we have a 35.

Re: [AFMUG] Cambium Survey

2019-08-06 Thread Jerry Head
Yep. On 8/6/2019 3:04 PM, Nate Burke wrote: Did anyone else get a survey from Cambium this morning that seems to think that we're all Huge corporations that are sitting in a conference room deciding if we're going to recommend Cambium to our golfing buddies? -- AF mailing list

Re: [AFMUG] Cambium Survey

2019-08-06 Thread David Coudron
We didn't. We just got the CBRS message yesterday. David Coudron david.coud...@advantenon.com  |  Mobile: 612-991-7474   Advantenon, Inc.    i...@advantenon.com  |  3500 Vicksburg Lane N, Suite 315, Plymouth, MN 55447  |  www.advantenon.com  |  Phone: 800-704-4720  |  Local:

Re: [AFMUG] Cambium Survey

2019-08-06 Thread Ken Hohhof
My thoughts exactly. I got a few questions in and was so insulted I abandoned the survey. -Original Message- From: AF On Behalf Of Nate Burke Sent: Tuesday, August 6, 2019 3:05 PM To: Animal Farm Subject: [AFMUG] Cambium Survey Did anyone else get a survey from Cambium this morning

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread chuck
The most real work I ever do is to: Steam Clean Sandblast Survey A couple of days ago I spent an hour sandblasting. It was 109 outside. I had on white tyvek but I thought it was gonna kill me. From: Jaime Solorza Sent: Tuesday, August 6, 2019 4:07 PM To: AnimalFarm Microwave Users Group

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Jaime Solorza
Not familiar with tyvek...I use white T-shirts (hot weather ones for fishing) , shemaghs and bandanas and lots of water...we have had 100 plus days almost all summer...I try to get all outside work done early... On Tue, Aug 6, 2019, 4:25 PM wrote: > The most real work I ever do is to: >

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Forrest Christian (List Account)
Is that a relleno and an enchilada? I like good rellenos, but I'm finding that they're oddly inconsistent in quality from place to place. On Tue, Aug 6, 2019, 12:45 PM Jaime Solorza wrote: > Enjoy > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Chuck McCown
Once upon a time, before HIPPA, I was at the Drs office. A nurse was on the phone with a new bride. She been camping and her groom went outside to see a man about a horse. Somehow he got poison ivy on his hands, his unit and shortly thereafter inside his new wife... She was not happy, I

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Ken Hohhof
FYI, the people on the Internet who say hot water, almost hot enough to burn, will make the itching go away for a few hours. Feels like getting tazed while you’re doing it, and may actually not be a smart thing to do, but it can keep you from scratching it, temporarily. Supposedly it is an

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Bill Prince
I put on white Tyvek and HD nitrile gloves to clear a patch of poison oak behind the water tanks the other day. It was only about 80 or 85, but I was dying out there. When I pulled the gloves off, it seemed like there was a pint of water in each one. bp

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Ken Hohhof
I’m 68 and I encountered poison ivy for the first time in my life this year. Jeez Louise, that’s nasty stuff. It took 3 weeks to mostly clear up. Be careful. Just touching the outside of the Tyvek or the gloves and you’re still screwed. From: AF On Behalf Of Bill Prince Sent:

Re: [AFMUG] This is what I had for lunch and you didn't

2019-08-06 Thread Bill Prince
I used to get poison ivy every year when I was a kid in Illinois. One year when I was around 9 or 10, my brother and I must have found a patch that gave us a miserable case of it for at least a couple of weeks. I never got it again while I lived in Illinois, or when we moved to Minnesota when I

[AFMUG] tecnu

2019-08-06 Thread Ken Hohhof
There's a product on Amazon called Tecnu that claims to remove the oil from poison ivy/oak if you use it right away. Can anyone verify? Unfortunately you would have to buy it ahead of time and have it with you, along with running cool water. Kind of like the products they sell at pet stores

Re: [AFMUG] tecnu

2019-08-06 Thread Chuck McCown
The best skunk on dog remedy is a blend of hydrogen peroxide (the strongest you can get at the drugsore) and baking soda. Mixed on the dog. Chemically denatures the stink. I think for poison ivy/oak, a mental treatment may be more effective. Weed is legal in Illinois now, right? From:

Re: [AFMUG] tecnu

2019-08-06 Thread Jim Bouse [Brazos WiFi]
It works. I've used it many times. Jim Bouse Owner - Brazos WiFi 979-985-5912 http://www.brazoswifi.com From: AF On Behalf Of Ken Hohhof Sent: Tuesday, August 6, 2019 8:22 PM To: 'AnimalFarm Microwave Users Group' Subject: [AFMUG] tecnu There's a product on Amazon called Tecnu that claims to

Re: [AFMUG] tecnu

2019-08-06 Thread Jeremy
After reading the reviews on Walgreen's website, I just ordered some. On Tue, Aug 6, 2019 at 7:41 PM Chuck McCown wrote: > The best skunk on dog remedy is a blend of hydrogen peroxide (the > strongest you can get at the drugsore) and baking soda. Mixed on the dog. > Chemically denatures the

Re: [AFMUG] tecnu

2019-08-06 Thread Craig House
It does work. I use it frequently - Original Message - From: "Chuck McCown" To: "AnimalFarm Microwave Users Group" Sent: Tuesday, August 6, 2019 8:40:17 PM Subject: Re: [AFMUG] tecnu The best skunk on dog remedy is a blend of hydrogen peroxide (the strongest you can get at the

Re: [AFMUG] tecnu

2019-08-06 Thread Bill Prince
Yes, it works. The open space district field workers use it all the time. You can get it in pharmacies around here. bp On 8/6/2019 6:21 PM, Ken Hohhof wrote: There’s a product on Amazon called Tecnu that