I must have misunderstood, I though you had the attachment in an att.pool and
besides a viewfield, in which you wanted to show the file instead of
doubleklick and open it, and leaving the form. We have 4 slots, and a
radiobuttonfield 1,2,3,4, if user select 3, file 3 is shown in the viewfield.
Hi all
I'm attempting to reproduce the functionality provided by the Home Page
button for a form that *isn't* (and cannot be) the home page. For reasons
of brevity it shall hereafter be referred to as the console.
Best I can come up with is the following:
1. Capture the window id of the
Hello,
For example I have file c:\pic.jpg. A am saving this file to attachment field.
Then I delete file from c:\pic.jpg. Attachment is still contain the picture. I
call active link, that makes set field ViewField=Attachment. I see nothing,
because view field contains the text c:\pic.jpg, but
Hmm, I thing we must be misunderstanding each other. I have a file in a folder
somewhere, I add this file to slot 1 in an attachmentspool. Save the request.
Now is the file in the db. I can now delete the file from the sourcefolder, ars
knows nothing about this. An Active link can still perform
Hi,
After you save the attachment to the server, and bring up the record
again, ARUser will make sure to copy the attachment to a temp-folder on
your harddrive.
The client keeps track on the path to the local copy of the file in some
intelligent way, I would think.
If you manually remove the
Hi,
I understand you well, and you understand me well, but we have a different
result.
The porblem was with attachment field, I forgot it was display only. Optional
field works properly!
Thank you for your answer.
Best regards,
Alexander Zinoviev
От:
**
Will it be an option just to replace the home page? You can set your own form you would like to use as the Home Page in the Server Information dialog in Remedy Administrator.--Michiel
On 8/23/06, Chris Abell [EMAIL PROTECTED] wrote:
Hi allI'm attempting to reproduce the functionality provided
**
I
guess this is important too, from the help in RA:
"Any form that contains an application list
field (id 1575)can be used as a Home Page form. You can insert only one
application list field on a form. "
L
ars
-Original Message-From: Action Request System
discussion
ARS 6.3
I noticed something in log files today. The Remedy Application Service
appears to be checking all Groups and Users, but no updates are
performed. This generated 20,000 lines in the log file.
I am concerned that this may affect performance. Could this be
something that is routine
I have the SQL and Filter logs turned on, going to a single log file.
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Wednesday, August 23, 2006 8:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy
**
What version of the ITSM application? I noticed you are on ARS 6.3 - is the ITSM application of a later version too??
If so there is no longer a Remedy Application Service... there must be a redundant filter on your server that is causing that error...
Cheers
Joe D'Souza
Remedy Developer /
**
There is no Remedy ApplicationService on ITSM 5.5- It was done away after version 4.x of the ITSM apps...
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
- Original Message From: "Heider, Stephen" [EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Wednesday, August 23,
**
I do
have the "User" and "Group" boxes checked in the User/Group Changes section on
the Server Events tab of the Server Information dialog. This may explain it -
the system is checking to see if anything changed in the Group and User
form???
I am not sure howthe Remedy Application
On Wed, 2006-08-23 at 06:44 -0500, Doug Blair wrote:
Axton -
I was trying the same thing with the Fedora project Linux release. Aside
from changing the name of the release and commenting out the section of the
install script where it looks for the redhat AS (Advanced Server) version,
did
**
Stephen, Joe,
There is still a Remedy Application Service login - it's
the Email engine. You are correct about the rapp server going away,
though.
The Email engine periodically caches the addresses of
everyone in the User form, including their group memberships, so that it can
expand
me too
On 23/08/06, James Pifer [EMAIL PROTECTED] wrote:
On Wed, 2006-08-23 at 06:44 -0500, Doug Blair wrote:
Axton -
I was trying the same thing with the Fedora project Linux release. Aside
from changing the name of the release and commenting out the section of the
install script where it
**
Thats interesting... thought it was completely done away with...
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
- Original Message From: Doug Blair [EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Wednesday, August 23, 2006 9:01:08 AMSubject: Re: Remedy Application
Could your unique ID be the numerical portion of the Request ID?
Dwayne Martin
James Madison University
Original message
Date: Tue, 22 Aug 2006 11:52:25 -0400
From: Frank Caruso [EMAIL PROTECTED]
Subject: Re: help, help, help
To: arslist@ARSLIST.ORG
**
First filter needs to
The Remedy Application Service account is used for any internal admin
operations (email, fb history, approval server, etc.).
Turn on the api logs to see what is going on at a higher level.
Axton Grams
On 8/23/06, Joe DeSouza [EMAIL PROTECTED] wrote:
**
There is no Remedy Application Service
Title: RE: Remedy 7 on CentOS?, other Linuxes
**
Can we keep this discussion ON THE LIST? That's what it is here for.
And some of us may have to encounter Linux installations in the future that do not involve RHES.
James McKenzie
-Original Message-
From: Action Request System
Title: RE: Remedy License Reseller
**
Sully:
Try looking for GSA resellers. They have the approved resale price. Plus did you contact the BMC Gov't POC? BMC products, such as licenses are on the GSA schedule.
James McKenzie
L-3 GSI
From: Action Request
**
Karen,
Just had a look over the definition of the table on the Remedy Support form, it is similar enough to what I've done on ITSM4 to be relatively simple, although tying the code in with the Console View will be fun.
What I did on v4 was to add a yes/no drop down and a character field
Title: RE: Remedy License Reseller
**
Hi,
When I was in the AF we always went
through Column Technologies http://www.columnit.com
Thanks,
Lisa
From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sullivan, Neil G CTR USAF
AFRL/SNOX
Ive input a couple custom Crystal Reports into Remedys Report Console
and they are running fine
However, they can be run only from a machine
where Crystal is installed. Those without Crystal can run the out-of-the-
box Crystal reports, but when they run any custom report they get a
warning:
Title: RE: Remedy License Reseller
**
Thank you all for your inputs. I have what I
need.
Sully
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J
C-E LCMC HQISEC/L3Sent: Wednesday, August 23, 2006 10:27
AMTo:
Hi there,
My system:
- Remedy server: Remedy ARS v5.1.2
- DB server: MS SQL Server 2000 - single-byte character encoding: Windows
1252/Latin 1
- Mid-Tier: v5.1.2
- AR Web Service Filter Plug-in (webservice.dll): v5.1.2
**
I had a similar issue a couple of years back. At the time I was on version 5 Crystal 8, so I don't know if this will work for you but it resovled the issue for us. I compared the files that existed in the Crystal Install Path, between the machine with the Crystalisntalled and one with only the
Hi List,
Are there any Lead Remedy Developers/ Remedy Architects available that could
start a UK based contract (location close to London, home-counties) within
the next 4 weeks?
Please contact me via [EMAIL PROTECTED]
All the best
James
. . . . . . . . . . .
James Tobin
Cubicegg
+44 (0) 870
**
We had to do something similar withARS 4.5 and
Crystal 8.Butwhen we switched toARS 5.1x
andCrystal 9, we now load an Active-X control to run the custom reports
from either the 5.1.2 Mid-Tier or any 5.x or 6.x user tool. Once all the
clients set the Tools/Option flag to "ODBC Use
Title: RE: ARS API Instalation - Solaris
**
Rafael:
Reinstall, selecting the API package as the only thing to install.
Also, as reminder of the list 'rules' please only send Plain Text to the list.
James McKenzie
L-3 GSI
From: Action Request System
**
I think you can just re-run the installer.Say YES To install the API package and then select Upgrade when it asks about the existing database. The installer will check the version of the existng database and do nothing.
On 8/23/06, Rafael Bertolini [EMAIL PROTECTED] wrote:
**
Hello
**
I believe you can get it here - http://arswiki.org/wiki/index.php?title=Remedy%27s_Java/C_jar%2C_Header_and_Library_Files
Dan
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rafael Bertolini
Sent: Wednesday, August 23, 2006
Hi all, just a curious question:
Is there a way to dynamically change/ set the color of text in
char fields via active links or any other workflow?
Thanks,
AC
___
UNSUBSCRIBE or access ARSlist Archives at
Title: RE: Remedy License Reseller
**
Hi
,
We would like to implement single sign on with remedy
midtier. When windows users click the login page( mid tier), I will detect
who(NT id)is connected on that PC. But I need to authenticate against
remedy server. IS there any way I can get the
**
Active Link Change Field Action.
-Original Message-
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wed, 23 Aug 2006 2:10 PM
Subject: Text color
Hi all, just a curious question:
Is there a way to dynamically change/ set the color of text in
char fields via active links
Well, last I heard Claire wasn't getting there,
so we need a new social convener.
I am in a class Monday/Tuesday so i won't be able
to organize or make sure I am at the bar on time,
assuming we meet at the usual place, the lobby bar.
Only around 50 people responded to the ARSlist questionairre
**
That lets me change the label text / font style I want to
change the actual text in that field
I dont see any options for manipulating the data ?
From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger
Justice
Sent: Wednesday, August
**
Reminder: today is the last day to submit your entry.FYI - I will be bringing the MacMini to BMC User World. If the winner is not at the event - I will mail the prize to the winner.Have Fun,-John(Previous email)Kinetic Data is sponsoring a developer contest. The winning entry will receive a
Title: RE: Remedy License Reseller
**
Prasad,
Here is one way that might work (I have not tried
this). Note: This method is not the most secure because it involves
storing a clear text copy of the users' passwords in another field on the User
form.
Create a character field on the User
Title: RE: Text color
**
Anthony:
If I understand you correctly, you want to place text in the field? Try the old set fields action
If you want to change the text label for the field you will have do to much more work.
James McKenzie
L-3 GSI
From:
Title: RE: Text color
**
Hi James:
I am interested in changing the color of the text in the field.
For example lets say I have a char field with some regular
black text in it. I want to say something like
On gain focus [this field] change text color = red. So any new
text will appear
Hi,
A customer of mine had the same problem. They upgraded the client to
version 6.3 patch 18, and they are now fine.
You should have no major problem running a 6.3 client against a 6.0
server, but please test your application before roll-out...
Best Regards - Misi, RRR AB,
Hi Listners,
This might be easy but I can't figure out.
I have table field with one column 'Instanace id'.
All I need to do is to read Issue form and find matching IssueInstance id
= Table column instance id and then Set Drop down list box field with
issue ids
I developed a table loop
**
Hi Michael,
We have a similar import for user data
here.
Are you looking to purge the users that
are in the file or users that are no longer in the file?
- Chris
Michael LoSapio [EMAIL PROTECTED]
Sent by: Action Request System
discussion list(ARSList) arslist@ARSLIST.ORG
08/23/2006
It sounds as if you want to delete users that you just imported, which
sounds unusual (i.e. if you don't import them, you won't need to delete
them). I'm assuming that I misunderstood.
'Not sure which release of ARS you're running or what your underlying
database and version are.
A Filter can
Title: RE: delete user - need help??
**
Michael:
He can add a field, delete user, to the .csv file for users that have departed. But if you want to remove every incident created by a user that departed, you are in for some workflow additions.
James McKenzie
L-3 GSI
-Original
It sounds to me like Michael might want to keep his People form in sync
with the flat file that he imports which would require deleting records
for people who are NOT in the flat file. The quickest (and dirtiest) way
to do this is to delete all records in the form, then import the file
from
**
Sarah,
I'm not sure I understand what you want to do
Are you looking to concatinate the Issue ID's to show in the ListBox as
012
015
019
assuming that 12, 15 and 19 were found to be the issueID's you want to pick??
If so all you need to do is a set
Generally speaking though, if you want to be able to track the history
of a user you would never delete them from the system.
Thanks,
Andrew Baxter
Manager, Information Technology
w. (781) 902-6026
f. (781) 902-6002
-Original Message-
From: Action Request System discussion list(ARSList)
Title: RE: delete user - need help??
**
Rick:
Do you also remove any other records in the other forms for the deleted users? That is my impression of purge users completely from the system (as so if they never existed in the system)... phrase.
James McKenzie
-Original
**
Purge users that are in a file.
What I will do it take the output from
arimportcmd
AR System Import Tool Wed Aug 23 01:30:00
2006
Import of
D:\autoimport\remedy_users.csv started.
Record 1 : -- Login name (jdoe)
already exists. Enter a different login name. (
**
Youneed to have another field that will hold the value and then add that value to the list you are creating.
Set fields action is Field being populatedis Populated by Field being populated + variable field you also need to add " hard return" to have them appear as a list.
**
You mean your guide is overwriting all the 3 records in the other table with the 3rdvalue?
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
- Original Message From: Sarah Lake [EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Wednesday, August 23, 2006 4:58:02 PMSubject:
**
Senior Remedy Developer/Architect and (soon to be former) RAC available for Remedy development and/or consulting work.
I have almost 10 years experience developing, maintaining, and migratingapplications in Remedy, both as an employee and a consultant. My experience with Remedy softwareis
Thanks to everyone who responded.
First of all, making the console the real home page isn't an option - we
use the homepage for important notifications and access to other
applications.
The real driver behind this is that the existing functionality simply
opens a new copy of the console,
**
Rick. I know a place where you can work for 7
months @ a rate of $45 hr all inclusive.
Sorry could not resist. J
Seriously though..
Drop me an email with your resume and rate
when you get time.
Best of Luck
Herb
[EMAIL PROTECTED]
-Original Message-
From:
Hello Everyone,
I'm hoping someone out here can help me. I'm sure this is a simple fix
that I'm overlooking.
I'm trying to run a 6.03 Mid-tier for a 5.1 server. The mid-tier is on
a win2k3 box and the server is on Solaris. I was able to run the
Mid-tier on a dev 6.03 server on the same box,
James:
The patch is available on arswiki.org at:
http://arswiki.org/wiki/index.php?title=ARS_7.0_Topics
One issue I ran in to, though I think it specific to my server, is that
no objects show in the admin tool. Haven't had time to rebuild/verify,
so do post if you do or do not experience the
Unpack that puppy if you have it handy. If not
wget http://arswiki.org/dist/ars/api/api_sol_en_700_000.tar.gz
wget http://arswiki.org/dist/ars/api/api_sol_en_63_000.tar.gz
wget http://arswiki.org/dist/ars/api/api_sol_en_601_1490.tar.gz
depending on the version you need.
Axton Grams
Luke,
**
Frank,I understand the concept but I am still having difficultydefining the "First filter needs to take the store_id value and perform a Set Fields action to see if it exists on the form."Frank Caruso [EMAIL PROTECTED] wrote: ** First filter needs to take the store_id value and perform a
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