Czech character are not supported

Hello All, I want to change the label of a text field in czech language characters.But,when i try to change the label then some of the characters are not displyed correctly in Admin Tool. Please help me on this. Regards, Sachin :rules: -- View this message in context:

general advice on how to sell the work - this is not a Friday humour

my dear senior experts, actually my question could go to a novice as well. It's as the following: I got an offer for an implementation of the ITSM Suite for an African country. It's suppose to be a 30 days of work. And they are looking for a frenchy. So for me it's perfect. The problem is

Re: Czech character are not supported

Please make sure both Remedy and your database are configured to handle the Czech character set or UTF8. Refer to the Configuring guide for more details. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, May 15, 2009 at 12:46,

Re: Czech character are not supported

Ahoj, Also, make sure that your pc where the admin tool runs uses the same char set. I only had success with ms sql implementations in czech (but that was very long time ago). Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @

Re: Possibly spam: general advice on how to sell the work - this is not a Friday humour

Underbid BMC. Jennifer Meyer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: Friday, May 15, 2009 7:38 AM To: arslist@ARSLIST.ORG Subject: Possibly spam: general advice on how to sell the work - this is

Re: general advice on how to sell the work - this is not a Friday humour

Hey, It is a no win situation. Just take the 30 days and let BMC do it, I'm sure you will get extra time after that. 30 days is not enough to get everything started anyway. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @

Re: general advice on how to sell the work - this is not a Friday humour

Serouche, I would just go with the flow. Let them bring in the BMC person (at more money and less experance) and then show the company what a experanced person can do. Howard On Fri, May 15, 2009 at 7:37 AM, Remedy Maniac remedy.man...@googlemail.com wrote: my dear senior experts, actually

Re: Adding a Test server to our Prod and Dev Environment - Best way to sync Test?

Susan, The most effective way, in my opinion, is to restore a copy of the prod db, then masage the data and start the test ar services. It will have all the data from prod, well loaded system takes about 4-6 hours to restore, and then you do the data masaging, that can be scripted as sql and

Re: Adding a Test server to our Prod and Dev Environment - Best way to sync Test?

One thing to keep in mind is that the Licenses are now stored in the database (since v7.1.0). Make sure that Production has ALL the server licenses listed (so when you restore to Test or Dev the system will not complain about licensing). We have Dev, 2 Test, and Production systems and

Re: Adding a Test server to our Prod and Dev Environment - Best way to sync Test?

I am in favor too of the database copy from production to test and even development. Copying a database between servers with Oracle is simple, your DBA should not have any problem with that. The other reason why I think that having a copy of production in dev and test is to make sure that the

Re: Need some feedback on AR Server in a multiple language environment?

Another thing is that when I had customers give me translations for some fields, I couldn't import them into the User Tool (because of what Dave mentioned). I had to manually copy and paste them into the fields in Mid Tier. (it was a form that they did not have access to). And no, I never

Re: Need some feedback on AR Server in a multiple language environment?

Thanks for the Friday Humor, as well as the good info, Lisa! Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: Kemes, Lisa lisa.ke...@tycoelectronics.com Date: Fri, 15 May 2009 11:03:12 To: arslist@ARSLIST.ORG Subject: Re: Need some feedback on AR

Re: general advice on how to sell the work - this is not a Friday humour

Serouche, As a Remedy developer working for a company who utilizes contract assistance from time to time, I know there is something you have to offer that BMC doesn't. We try to use the same contractor for each engagement because he doesn't have the learning curve often associated with

Re: OT - Disk encryption

Credant (http://www.credant.com/) is another disk encryption that we use. - Original Message - From: Axton Newsgroups: gmane.comp.crm.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, May 14, 2009 11:27 AM Subject: Re: OT - Disk encryption **

AUTO: Gary A Roach/K-CORP/KMT/KMT is out of the office. (returning 05/26/2009)

I am out of the office until 05/26/2009. I will be out of the office starting May 15, 2009, and will not return until May 26, 2009. I will not have access to email or voice mail. In case of emergency, please contact the Global Support Center. Otherwise, I will respond when I return to the

Rich text implementation

Hi, We are planing to implemet richtext feature for the mails that we are sending out for remedy. Any information sharing on this will be helpful. Or if any one has implemented the same .. please let me know. Thank you. RK

Re: AR Plug Errors

It looks like you're on a UNIX or Linux platform. Try this - navigate to your installation's bin directory and run the following two commands and post the output back to the list: ldd argplugin ls -l *.so* Lyle -Original Message- From: Action Request System discussion list(ARSList)

Re: AR Plug Errors

Sorry we are on AIX 5.3 with Oracle 10g. I ran the commands as requested and this is what I got back: Cannot findCannot findCannot find/lib/libnsl.a(shr.o) /lib/libtli.a(shr.o) /lib/libC.a(shr.o) /lib/libpthreads_compat.a(shr.o) /lib/libc.a(shr.o)

Re: AR Plug Errors

I don't think libnsl.a is the problem - the problem is with a Remedy specific library. We know that, because the symbol it's saying it can't find is Remedy specific. What if you set LIB_PATH to your bin directory and run the ldd command again. For example, this might work depending on what

Re: general advice on how to sell the work - this is not a Friday humour

We are using the Pointsec solution. HTH, Scott From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Remedy Maniac [remedy.man...@googlemail.com] Sent: Friday, May 15, 2009 7:37 AM To: arslist@ARSLIST.ORG Subject:

Re: Cyclomatic Complexity

This is interesting. I'll take an initial stab at it. At the most basic level, I figure a filter or active link corresponds to a basic block which will result in at least one node per filter or active link. If there are Else actions, then it would be at least two nodes - one for the If, and

Re: Filter Table Looping - Phase Issue

All, I had a question about Filter table looping and phases.  I am creating a table field on a form that will be used to DSO tickets to each selected server that has been added into the tables form.  When I save the ticket, the table field should be looped through. A distributed transfer

Re: Cyclomatic Complexity

I think this is too much for my brain to comprehend on a Friday afternoon!!! :-) From: Lyle Taylor tayl...@ldschurch.org To: arslist@ARSLIST.ORG Date: 05/15/2009 12:56 PM Subject: Re: Cyclomatic Complexity Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** This

AW: Filter Table Looping - Phase Issue

Bala, don't use a table loop. Do a push field to the form where you define your destination servers. Let's call this form DSO:Config. You need to push the request_id into a temporary (display only) field. A second filter running on DSO:Config does the Distributed-Transfer. I've implemented this

Crystal report Question

We are using Crystal 10 here for reporting. I recently retired my old server and moved Crystal over to a new server. Everything works Ok except one thing. I have a report which contains a sub report. When I try to run the report I get the pop up below asking for credentials. If I put in a

Re: Cyclomatic Complexity

Yeah.. looks like the side view of a stick figure walking to me... O | O |\ OO |/ O Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony

Re: Rich text implementation

You mean html? All I can say is that all mail readers were created unique. How they render things, what they support, ... Axton Grams On Fri, May 15, 2009 at 10:53 AM, ramakanthvarma bhupathiraju remedy.b...@gmail.com wrote: Hi, We are planing to implemet richtext feature for the mails

Re: AW: Filter Table Looping - Phase Issue

Hi Conny, Thanks.  The only issue is with the mapping.  If I try to perform a DSO Transfer from the DSO:Config; the mapping that is used is specified, but it tries to transfer the DSO:Config record and not my Helpdesk Record.. Thanks, Bala From: Conny

Re: Crystal report Question

In that sub report are you using a parameter field that is set with List of Values set to Dynamic? Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]

Re: Cyclomatic Complexity

:-) Also, I obviously can't multiply 2 * 1. M should have been 2, not 1... Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Friday, May 15, 2009 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Cyclomatic Complexity **

Re: Crystal report Question

Honestly I know next to nothing about designing reports. I was able to create several mostly simple reports as well as this one with a subreport. I created them over a year ago so I do not remember how I linked them. Do you know where I would check for this? If I go into Edit Subreport Links it

Low Email Engine Output - Closing Connection

Hello, List! Our AIX 5.3, ORACLE 10g RAC, ARSystem 7.1 Patch 6 system is experiencing low email engine output. Our performance has degraded severely over the past week. The email engine is sending one or two emails per cycle, and then it disconnects from the SMTP server until the next cycle

Re: Possibly spam: Re: AR Server crashes while copying a form

I figured this out eventually. Since the SLM log recreated itself and overwrote the important information every time it crashed (every 20-30 seconds) it was hard to get good info. I ended up having to do a tail -f on the log file. Once I did this I could see the issue was with the actions.

Quick cmdbExtLoader question, if there is such a thing...

I want to manually run the cmdbExtLoader portion of the install for IM 7.03. Long story, I have my reasons. What I do not have however is my notes from last time I did this. They happen to be about 200 miles west of me at the moment... Does anyone have the directions on how to do this on

Re: Crystal report Question

One other thing I noticed. if I run this from the fat client it works fine. Both the main report and subreport display. If I run it from the Mid tier I am prompted for ID/password for the sub report. Even if I put in proper id/password the window just pops back up again.

Re: Low Email Engine Output - Closing Connection

Run sql logs and see what is taking so long. Run api logs and see what is taking so long. Check in other places: - Is the server healthy (ample free storage, cpu cycles, etc.) Axton Grams On Fri, May 15, 2009 at 2:26 PM, Tiffany S tiffany.arsl...@gmail.comwrote: ** Hello, List! Our AIX 5.3,

Re: Low Email Engine Output - Closing Connection

Thanks, Axton. You've reminded me to add some information here. The sending of the email and closing of the connection occurs within two seconds. The server has ample free space. We rarely rise above 40% total CPU usage and 35% memory usage. We verified the limits in place on the server and we

Re: general advice on how to sell the work - this is not a Friday humour

Serouche, I would follow Dennis's excellent advice with the following: Presumably the client is looking for a person of French origin because either the country's dominant language is French or you can offer some knowledge of local culture that someone of another language group cannot. This

Re: Low Email Engine Output - Closing Connection

And the sql/api logs? What queue/waits do you show in your server statistics. Axton Grams On Fri, May 15, 2009 at 4:59 PM, Tiffany S tiffany.arsl...@gmail.comwrote: ** Thanks, Axton. You've reminded me to add some information here. The sending of the email and closing of the connection