Hi Misi,
So far so good. Now I don't have to add extra conditions in the audit
qualification to stop the unnecessary audit data from being generated.
I'm using rrrChive frequently during development to reset my test data
each time I run a test.
This is how I'm using it.
1. Develop
2. sync data
Hi Misi,
The danger with this, as with the disable-merge-filter option and
drop-index-option, is when the ARServer or RRR|Chive is turned off
in the middle of the transfer. The form currently processed may not
be restored automatically. You have to check the logs to see what
That's pretty good advice Ben,
If there is a way of disabling the merge workflow without modifying
workflow that would be preferable.
The option to drop and re-create indexes is probably one that
shouldn't be used unless the extra performance is absolutely
necessary. It's quite easy to terminate
Hi Misi
I assumed as much, but the regional settings are the same on alle the servers,
with exactly the same workflow and forms.
My worry isn't the comma, but rather that the result is in Scientific form,
instead of just the plain numbers.
with regards,
Jonas Stumph Stevnsvig
Remedy
Hi Ben,
Thank you for the tip!
The disable-filter-code was created long before version 6, but I will
definitely change this behaviour.
I have actually searched for something like this earlier, but I did not
find it.
The drop-index-call was created for three reasons:
1. speed (I have not seen
Dear List,
We have problem with SLA's not calculating Business hours and Business holidays.
We have made an SLA in which system uses Business hours and Business holidays
from the Business Holidays and Workdays form.
We can see the puticular Tag(Business Hrs and Wordays) being attached to the
I have not heard anything back from my .NET developer. I will be sure to post
any results.
Roger Nall
Manager, SA Remedy
Desk Phone: 972-464-3712
Mobile: 973-652-6723
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Wednesday,
All,
Got a strange one with enabling/disabling of menu access -
Search/Print/Delete/etc.
Long and short - options that are disabled in the admin tool are
accessible via the user tool. For example, we have new search, advanced
search, print disabled, yet these are available via the user tool.
Can anyone point me to where I can find out a bit more about the
different files that seem to be appearing
in the home and ARCmds directoies under allusers and my profile
name? I'd like to understand more
about what they are, why they appear,etc. Thanks for any
help/suggestions.
Portions of
Can't remember half of them, but
.arf/.arv - application cached files, related to each form used
.arr - report styles
.arq - search macros
Full list will probably be in the documentation somewhere.
Regards
Dave
-Original Message-
From: Action Request System
Thanks - didn't see it in the documentation so I thought I'd ask
.but may have just overlooked it
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Barber, David
Sent: Thursday, October 01, 2009 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re:
jtkitche wrote:
List,
This will go quickly. I need US Citizen Admins not Developers. If you
are a developer that can do admin work send me a resume focused on admin
versus development. My client has stated several times... I do not want
to see developer resumes. Call with Questions.
We are seeking Senior Level Remedy Architects in the NY and NJ areas-
travel will be required based on project needs. This is a permanent
position- salary, bonuses and benefits. If you are interested in the
position below, please email me your resume as a MS Word document as
well as a good time
Dear List,
I am trying to help a new user subscribe to ARSLIST. I once found instructions
on the BMC Support website, but now I can't find them again.
I went to the archives and Subscriber's Corner and selected Show: All
Lists, but it didn't bring up ARSLIST.
I appreciate BMC's desire to not
I still do the god old fashioned method of sending an email to the list server
To:lists...@listserv.rbugs.com
Subject:List Command
Body:SUBSCRIBE ARSLIST Joe H. Smith
(of course replacing Joe H. Smith with the real name)
From: Action Request
Interesting...since we'll all be in Vegas @ WWRUG!
B-)
- Forwarded Message
From: BMC Software Events bmcsoftw...@email.bmc.com
Sent: Thursday, October 1, 2009 11:55:29 AM
Subject: Technology Day in Charlotte and Atlanta
Technology Day in Charlotte and Atlanta
Attend the one-day
Agree. Seems counter-productive. This technology day should have been scheduled
outside of the WWRUG, unless the intent was to create a schedule conflict
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Julie Sellers
Sent: Thu 10/01/09
We have a new implementation job available. The job requires an active
TS/SCI.
The position is onsite in Texas, and will last at least 2 months.
Please contact me directly for more information and details.
Thanks,
Mark
Mark Lev
Director of Remedy Operations
ITIL Foundation 3
Does anyone know if a form needs to be cached in Every Application or can
I just add the form once to the prefetch file?
John
*
This e-mail message, including any attachments, is for the sole use of the
addressee(s) to whom it has
Thanks, Frederick!
I also got an off-line reply from Brad Benedict (sorry if I am using your name
without permission) directing me to:
http://listserv.rbugs.com/cgi-bin/wa.exe?SUBED1=arslistA=1.
But how would a new Remedy administrator know to do either of these?
Dwayne
From: Action Request
You put the form in once, or once for each level of user if your file is
structured that way. You don’t prefetch applications; that never worked
properly, and they discontinued it.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
Times change, but that was one of the first things our Remedy Corp. sales rep
recommended that I do (in 1997).
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList)
You had a knowledgeable sales repwhich is not common
A lot of them, including today, are totally clueless, they may as well sale
bicycles, 'cause cars would be too complicated!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of strauss
Dwayne
You can do a Google search for ARSLIST.
The first entry is entitled Archives of arslist@arslist.org
Open it. There is a link for subscribing to the list.
Dan
Dan Wangler, SAIC
MHS Remedy Support Team
Phone: 210-388-3162
Email: dan.wangler@timpo.osd.mil
David,
Are you behind a load balancer? It takes a while for secondary servers behind
the balancers to read the change depending on what your setting for refresh is
in the Server Information.
Also check your local client cache. It may have not refreshed for whatever
reasons?
Joe
Alexander,
I am pretty sure 112 was enabled for multiple groups since 5.1.2.
Have you entered set the groups in the same format that they would set if
you selected them from the menu?
Joe
From: Alexander Straph azstr...@yahoo.com
To: arslist@ARSLIST.ORG
**
Arslist also still gets a strong suggestion at the end of the admin ii course -
in addition to the bmcdn.
--
Sent using BlackBerry
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: Thu Oct 01 15:41:20
To be honest I had not really heard of the ARS List until about a couple of
years after having already worked with Remedy. This was because Remedy was
not as popular in Asia as it was here or in Europe. And back then there weren't
enough search engines to find stuff on the net..
The list is
John,
To the best of my knowledge, once it has been fetched by the mid-tier, it is
available in the cache for every user that has that first users permission
groups.. It is fetched again only when another user with completely different
permissions calls it..
Joe
Claire,
For what you are trying to achieve I think your brackets are in the wrong
place.. I would try..
('Region' = $Region$) AND ((('zTmpKeyword' = MAINHELPDESK) AND ('Status
Integer' 4)) OR (('zTmpKeyword' = MAINCHANGE) AND ('Status Integer' 6))
OR (('zTmpKeyword' = MAINTASK) AND ('Status
Running 7.1 patch 7 and noticing slowness which really brings remedy to a hault.
The table is T.64 which is AR SYSTEM Email Messages. Anyone have performance
issues with this version.
Thanks
Tim
___
UNSUBSCRIBE or
Tim,
If the unprocessed emails in that form are not really important, then I would
suggest to truncate the T64 and H64 and the email attachment tables T H and B
table.. and the other relationship tables
Then once you have the ball rolling again, make sure that a new email after
being
Joe,
Looking at it now, I don't think it was email.I think the errors in the log
because database was too busy.
Do you have 7.1 patch 7, we are running on windows? Seen any performance
issues.
Tim
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
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