Re: automation of pdf reports

2009-10-12 Thread LJ Longwing
Takes some custom scripting, but we have a perl script that generates an html file, and an html-pdf converter that does it automatically for us. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of kiran Sent: Sunday, October 11, 2009 10:01 AM

Re: Remedy Single Sign ON

2009-10-12 Thread Kelly Logan
Nice advertisement, but do you really just leave your main password in plain-text? That doesn't seem terribly secure. You could at the very, very least use a Remedy control panel to set the password in the config file using Remedy encryption. Kelly Logan Senior Remedy Developer Cybernetic

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread PRUITT, CHRISTOPHER
Not sure if anyone has asked this question, so here I go. What about mass data updates? We perform these on a daily basis. Selecting 100, 1,000, 10,000 records and doing a Modify All. Will this function be available when the WUT goes away. I have tried this on the current Mid-Tier with no

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread patrick zandi
Oh you silly people, What counts is that a manager gets his name in lights somewhere and says I did that ME ME ME... Cash the check and head home to tahiti /// It's not about you! it is about him! /Sarcasmic Rant On Mon, Oct 12, 2009 at 1:25 PM, PRUITT, CHRISTOPHER christopher.pru...@hp.com

Re: ITSM 7.5 Install Order

2009-10-12 Thread Joe DeSouza
No.. separate.. Joe From: Sokol, Brian bso...@scholastic.com To: arslist@ARSLIST.ORG Sent: Thu, October 8, 2009 3:23:55 PM Subject: Re: ITSM 7.5 Install Order Are Atrium and SLM part of the single installer? -Original Message- From: Action Request

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread LJ Longwing
Patrick, don't you know you can't use close tags without first opening them?you can leave them open, but you can never close them first...:) _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patrick zandi Sent: Monday, October 12, 2009

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Jarl Grøneng
He may open it the first time he start working with AR Server :-) -- Jarl 2009/10/12 LJ Longwing lj.longw...@gmail.com ** Patrick, don't you know you can't use close tags without first opening them?you can leave them open, but you can never close them first...:)

Re: Precache questions....

2009-10-12 Thread Lyle Taylor
I think what it boils down to is that you want to precache the forms that users most frequently use and those that take the longest to cache. For example, if you're using Incident management, at the least, you would want to precache the Incident Management Console, Help Desk for, and perhaps

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread strauss
Those of us who have been reading Zandish for years know that most of his postings begin with the Sarcasmic Rant tag. So it's assumed, within the environment. :) Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/

Re: Precache questions....

2009-10-12 Thread Walters, Mark
Don't forget to include any forms that are referenced by table fields on the main form you are using, you'll want to add those to the list too. Mark From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Lyle Taylor

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Kelly Logan
It's important to keep in mind what's in the head(er) when you're reading for content and context. . . ;^) Kelly Logan Senior Remedy Developer http://www.cybersolution.us/ Cybernetic Solutions, Inc. Office: (313) 586-8334 Mobile: (313) 645-4552 From: Action Request System

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread LJ Longwing
True...but now it's closed...so if he ever wants to use sarcasm again he needs to re-open the tag. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng Sent: Monday, October 12, 2009 12:17 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread patrick zandi
I am so glad it is easy to keep you guys happy.. On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw...@gmail.com wrote: ** True...but now it's closed...so if he ever wants to use sarcasm again he needs to re-open the tag. -- *From:* Action Request System

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Lyle Taylor
Quote THIS IS NOT TRUE. The Remedy user tool 7.5 performs faster than mid-tier 7.5/browser. /Quote That is not the case here. Once forms have been cached in the mid tier, it is generally faster than the user tool for most of what we do. Some things are easier to do in the user tool (because

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Danny Kellett
have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. __ Information from ESET NOD32 Antivirus, version of virus signature database 4500 (20091012

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Rick Cook
Lyle, With which browsers did you test this? Rick -Original Message- From: Lyle Taylor tayl...@ldschurch.org Date: Mon, 12 Oct 2009 12:45:38 To: arslist@ARSLIST.ORG Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client) Quote THIS IS NOT TRUE. The

ADM: RE: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Daniel Bloom
/Admin Rant You have hijacked a Subject line and started a Friday humour thread with it. Granted it is a holiday in Canada, but Monday still isn't Friday. /Admin Rant . Daniel _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread LJ Longwing
head down Sorry Daniel, I'll try not to let it happen again /head down :) _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Daniel Bloom Sent: Monday, October 12, 2009 12:50 PM To: arslist@ARSLIST.ORG Subject: ADM: RE: End of Life for BMC(R)

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Guillaume Rheault
, version of virus signature database 4500 (20091012) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __ Information from ESET NOD32 Antivirus, version of virus signature database 4500 (20091012) __ The message was checked by ESET NOD32 Antivirus

REPOST: Customizing the SHR:ARDBC_OverviewConsole to view custom form and its data...

2009-10-12 Thread Joe DeSouza
Considering there seemed to have been some sort of a latency in the list lately, I thought I'd repost what I had posted last week just before the weekend. So I apologize if you receive this twice. I want to add a custom form and results from that to the console results. I think I have done

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Lyle Taylor
I'm on IE 7 now and saw pretty much the same thing with IE 6. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Monday, October 12, 2009 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: End of Life for BMC(R) Remedy(R) User

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Rick Cook
The 7.1 MT tests showed vastly different results for other browsers. I think Opera blew the doors off IE or Firefox, and I am not a Mac guy saying that. Rick -Original Message- From: Lyle Taylor tayl...@ldschurch.org Date: Mon, 12 Oct 2009 12:57:09 To:

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Guillaume Rheault
When BMC states that the mid-tier/browser is faster than the user tool, they are really assuming FireFox is the browser used, and that the forms are already cached in the FireFox cache (in addition of course to being cached in the mid-tier). Well IE 7.0 has issues with DHTML, and there is

Re: what is the purpose of RUN Macro option

2009-10-12 Thread Joe DeSouza
It used to be sort of extensively used in the earlier days for things like passing values from one form to another before actions like open window with modes like display, search were not available. With a lot more available actions, the scope of Run Macro has become a little more limted in

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Susan Palmer
Gee Dan ... I had to read 20 posts to find the minuscule piece of humor. I figured since you took the effort to scold it had to be something really good. btw ... Happy Thanksgiving! Susan On Mon, Oct 12, 2009 at 1:52 PM, LJ Longwing lj.longw...@gmail.com wrote: ** head down Sorry Daniel,

Re: BMC Discovery

2009-10-12 Thread Lyle Taylor
Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary=_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_ MIME-Version: 1.0 X-Disclaimer: True X-Proofpoint-Virus-Version:

Re: ARERR 8203 the server's RPC version not supported RPC: Program unavailable

2009-10-12 Thread Lyle Taylor
It kind of sound like you might have a problem with your plugin server or be related to issues with plugin configuration. I won't be much help, but maybe that will at least (hopefully) point in the right direction. Lyle From: Action Request System discussion list(ARSList)

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread tarner
You have received a secure email from tarner at Great Lakes Higher Education Corporation and Affiliates Please pick up the package at the following Web address: https://securemail.glhec.org/ime?x=4-7816344-3982205-SIBRNDBMlang=en_US The package will expire on Sunday January 10, 2010 at

Remedy Single Sign ON

2009-10-12 Thread John Baker
Dear listers, As I'm sure many of you have already noticed, the SSO product brought to market by Remedy SSO seems very similar to the product launched by Java System Solutions in 2006. Indeed, it's more than a little similar, it's almost the same product - right down to the installation

Re: Remedy Single Sign ON

2009-10-12 Thread Daniel Bloom
Hi John, Who is/was Remedy SSO? Or perhaps you are referring to remedy-sso.com which appears to be someone In Poland? I did a google search and got only a white paper from BMC from July 2006. There appears to be the stub of a opensource solution called that with details removed? Your posting

Jack Hobbs is out of the office.

2009-10-12 Thread Jack Hobbs
I will be out of the office starting 13/10/2009 and will not return until 15/10/2009. I will respond to your message when I return, alternatively please contact the IT servicedesk. Regards This email and any files transmitted with it are confidential and intended solely for the use of the

Re: REPOST: Customizing the SHR:ARDBC_OverviewConsole to view custom form and its data...

2009-10-12 Thread Duncan McFarlane
I had to restart the AR Server service to have the data show last time I added fields to the console _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: October 12, 2009 2:55 PM To: arslist@ARSLIST.ORG Subject: REPOST:

Re: Remedy Single Sign ON

2009-10-12 Thread LJ Longwing
Daniel, I believe the email he is referring to was sent by General Information [k...@gazeta.pl] Sent at 1:58 PM MT Friday 10/9/09 with a subject of 'Remedy Single Sign ON' It was a blatant add pointing to http://www.remedy-sso.com. -Original Message- From: Action Request System

Re: Asset Management Software Licensing Issue

2009-10-12 Thread Bing
You might try approaching the problem differently. Bear in mind that what really counts is software license entitlements, which is a function of both (1) what you've purchased and (2) the terms and conditions of any applicable software maintenance contract. For example, you purchased Visio

Integrating BMC Remedy ARS 7.x with BMC Patrol

2009-10-12 Thread Salma
Hi Team, I want to integrate Remedy Service Desk 7.x with BMC Patrol. How can i do this ? What are the different ways to integrate? Can someone please provide me the integration document. Thanks in Advance. Regards, Salma -- View this message in context: