Hello all,
Column are in needs of a;
Remedy AO Integration Consultant – URGENT – Based Switzerland, then India
• Developing solution design document
• Helping requirements team for requirements and mapping
• Help team for understanding solution
My Client is looking for
I'm not sure if this is where this request should go so if it is not, I
apologize in advance.
I've been a Remedy Administrator for almost 12 years. During that time I've
done mostly Administration work and have dabbled in Development duties as well.
I've also performed Training of Remedy users
I have a BMC Remedy Developer Studio 7.5.00 Quick Reference that shows
features in it versus the old Admin tool,
I didn't see this one.
Anyone know if there is a more recent or more complete comparison?
I hate to say it but a Wiki of feature comparison and How To that we can
generate a
Since It is not part of RDS look into the AR Server Admin section of ARS.
-Original Message-
From: arslist arsl...@danielbloom.ca
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Aug 24, 2011 10:10 am
Subject: Re: 7.6.4 - AR - Sync Search Database
**
I have a BMC Remedy Developer Studio
If any one is interested in a 6 month contract with us at jcpenney in
Plano,Texas then send me your resume...
ARS Admin and developer experience 3+ years, certification a plus
ITSM 7.5 and above experience required
CMDB implementation, administration required - , integration experience
with
The Incident ID and the Entry ID are two completely different fields, that get
out of sequence from each other IMMEDIATELY, even on a brand new ITSM system.
The Entry ID is the link used in AR Task and URL, not the Incident ID.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
Note that when you turn this on you need to restart the AR Server for it to
start recording the relationships, and your restart will take unusually long,
and may lock your users from able to perform any operations on that server
until the process of recording object relationships is
Straus,
I agree with you. The entry ID used when generated the AR Task and URL should
still reference the same ticket. By activating / clicking on the attachment or
the URL should redirect the user to the same ticket. The problem is that you
end up on a different ticket.
Terje
Hello arslist,
There is an opportunity for you in Raleigh, NC with Credit Suisse. I believe
they will cover relocation for parties who don't reside in NC. Please contact
Ginny directly if you are interested
virginia.robb...@credit-suisse.com
Regards,
Salah
Key Responsibilities
13:37 EST
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ITSM 7.5, SRM 7.6
When an incident with a related Service Request and at least one public work
log moves from Pending back to Assigned, every public work log replicates.
If there are 5 public work logs, 5 new identical entries are created in
HPD:Worklog.
No new records are created in
Hi Rebecca,
This sounds familiar to what we had in our setup.
Try the following -
Modify the active link SHR:SHR:SaveActivity_120_ClearFld
In the Execution Options add z3Btn_Add_to_Activity_History to the Button/Menu
Field
Flush Mid-Tier Cache
See if this fixes it.
Thanks,
Andre
For some unexplained reason, for a single user, she is now getting 18 copies of
a printed Crystal Report directly to the printer when she clicks on a Print
button in 7.1 using the User Tool. The same action for other users gives only
1 copy. I get the same behavior using her login on my
Take a look at the ar.ini file and see if there are any values set to 18. I
don't see any reference to number of pages.
You could delete the ar.ini file and it will recreate it when the wut is
re-launched. Be warned the wut setting will be set back to the default.
Just to make sure, the
This is a known issue with BMC. We have been struggling through it as
well, it is a Business Objects Defect.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andre Hughes
Sent: Wednesday, August 24, 2011 2:26 PM
To:
Try to print the same report twice. I could not duplicate the issue because I
just printed one time and saw only 1 copy print. Then I was finally told by the
end-user that the first print always worked correctly.
-Original Message-
From: Action Request System discussion list(ARSList)
Nothing in the ar.ini file equals 18. I didn't expect since using a different
login worked fine. Tommy, any more information about the defect that is
claimed or a workaround?
Thanks,
Scott
-Original Message-
From: Action Request System discussion list(ARSList)
There is no workaround other than to cancel the print job after the first copy
is finished printing. The end-user that was going to be impacted the most has
simply refused to upgrade from XP. If you can print to SCREEN and then print
this issue does not crop up.
As far as an update, BMC closed
Andre,
Thanks.
I checked the active link it is correct; it has the button in the
execution options.
I just heard from BMC. This may be a known defect.
Rebecca
On Wed, Aug 24, 2011 at 2:33 PM, Andre Hughes neo1...@yahoo.com wrote:
Hi Rebecca,
This sounds familiar to what we had in our
I'm sure this is totally obvious: Installed 7.6.04.01 with default tomcat::
atrium / SLM / SRM / ITSM ...
in tomcat 6 directory /bin ./shutdown.sh -- no problem says it shutsdown..
do a {ps -ef|grep -i java} have it still running..
try an startup tomcat it says port 8080 and 443 still in use
Since you are on a Unix/Linux did tomcat get added to the armonitor.cfg under
/etc/arsystem/... ?
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Wednesday, August 24, 2011 4:13 PM
To:
That stupid SLM collector would not shutdown..
and I am finding weird stuff with this too..
So if I shutdown ARS / and TOMCAT there is an extra JAVA instance left up
again.. Errr...
Also SLM collector continues to run.. so you try and use the /etc/arsystem
monitor.conf /slmpath/execute stop
I was a little quick on that statement.. it did startup.. it took an extra
few min.. .. my bad...
slm just does not shutdown manually.. I will have to play with that..
On Wed, Aug 24, 2011 at 6:04 PM, patrick zandi remedy...@gmail.com wrote:
That stupid SLM collector would not shutdown..
and
Yup. That's just ONE of the reasons that I gave up and stuck the SLM Collector
on its own tomcat instance on some bizarre port of its own. If you don't,
upgrading either mid-tier or SLM will trash the other.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North
N I C E !!! and extra instance of tomcat just for SLM wonderful...
brilliant ridiculous..
how much java heap did you through at that..
On Wed, Aug 24, 2011 at 6:07 PM, strauss stra...@unt.edu wrote:
**
Yup. That’s just ONE of the reasons that I gave up and stuck the SLM
Collector
Raj,
BMC identified this as Defect # SW00383884.
Rebecca
On Wed, Aug 24, 2011 at 6:08 PM, Rajendra Nimbalkar
rpnimbal...@gmail.comwrote:
**
Hi Rebecca,
We are having similar issue. I have a ticket with BMC and waiting on reply.
Can you please share the solution offered by BMC.
Thanks,
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