YES from MY end and my TEAM...
Thanks and Regards,
Kailashnath A J
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ramagiri, Ravi Chandra
Sent: Wednesday, January 04, 2012 9:26 AM
To: arslist@ARSLIST.ORG
Subject: FW:
yes yes yes
Best Regards,
Theo
Sent from my Black/Silver Personal Computer
Try not to become a person of success, but a person of value. - Albert
Einstein
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: 03 January 2012
Hello,
as I understand, the latest patch available for ARS 7.6.3 is patch 2: 7.6.03
Patch 002 201106210200
Regards
Rüdiger
Von: pritch pri...@ptd.net
An: arslist@ARSLIST.ORG
Gesendet: 20:21 Dienstag, 3.Januar 2012
Betreff: Re: ARS 7.6.03 performance
yes yes yes
Although many things are possible using web, some things are not possible or
are more complex using web,
e.g. creating a simple AR Report with WUT is so much better and faster than
using the web.
I use this often to lookup a value in a field that is hidden or isn't in the
view I
Hi All,
Yes…. Yes…. Yes……Yes………
User tool makes the life easy.
Thanks Regards
Amanullah
IT Enterprise Applications
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rüdiger Tams
Sent: Wednesday, January 04, 2012 1:28 PM
To: arslist@ARSLIST.ORG
yes yes yes . . . . .
Thanks.
Vishwa Saxena
Aon Corporation
img src=http://us.i1.yimg.com/us.yimg.com/i/mesg/tsmileys2/01.gif;font
color=#4040ff face=systemHAVE A NICE DAY/font
From: Theo Fondse t...@remex.co.za
To: arslist@ARSLIST.ORG
Sent: Wednesday,
I have seen no requests from this person to leave the list,
so I have blocked being able to post to the list.
The person has been on the list since 2008.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of wild rider
Sent: January 4, 2012 2:18 AM
Dear All,
I added one field in 3 way join form by running arjoinfix utility. This
field check if user from IT dept or not and then propogate this field to
Approver lookup form also. But after running arjoinfix utility my default
approval process also require write license which was not as before.
NO
This is not an easy question! Having a web only interface means that all
of the headaches of supporting clients (possibly multiple versions) in an
ever changing environment go away. But from a User perspective, the WUT
was always preferred.
That said, I'd have to say NO. The web interface
He must have difficulty reading the instructions at the bottom of EACH and
EVERY posting
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
illiteracy A terrible thing.
On Wed, Jan 4, 2012 at 7:00 AM, arslist arsl...@danielbloom.ca wrote:
**
I have seen no requests from this
i would LOVE the user tool back! i use it a ton to locate forms!
On Jan 4, 1:25 am, Ramagiri, Ravi Chandra
ravi.chandra.ramag...@logica.com wrote:
Hi All,
Big YES from my side.. :-) :-)
Regards
RAVI CHANDRA R | Sr.BMC Remedy Administrator
DLF - SEZ, Block 5, 4th Floor,
YES
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
YES -
BUT - the user tool should not be public available. There is a need for a tool
- it might not be the a user tool in the shape or form of what we currently
got. There is a need for a client tool helping key users / super users / admin
/ developers to bug track, reproducing faults, logs
We'll hope he reads it, since I didn't remove him from the list.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: January 4, 2012 8:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: POLL: would you like the user tool back
Hey Wild Rider, how about going to
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of wild rider
Sent: Wednesday, January 04, 2012 12:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: POLL:
So I guess we are at a 2 to 1(22 - 10) yes:
all no's had pretty much the same statement: if they fix the midtier and
put in the features that need to be there..
and 1 wild rider.. ( I don't want to know ! ) ROFLa
So I guess the next one will be after the 7.7 comes out: with new
features..
Claire, you make a good point which I agree with.
Regarding the workflow, it seems BMC is trying to go cheap by taking the
development offshore (speculation on my part), but not choosing the best
resources while doing so. Regardless, issues like that typically arise from
the left hand not
I vote we remove him from the list - score so far Yes-1 No-0
- Original Message -
From: arslist arsl...@danielbloom.ca
To: arslist@ARSLIST.ORG
Sent: Wednesday, January 4, 2012 9:55:06 AM
Subject: Re: POLL: would you like the user tool back (7.6.04)
**
We’ll hope he reads it, since I
I vote no. Let him figure out how to read the bottom of the email
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, January 04, 2012 9:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: POLL: would you like
He could also just look up the ListServ commands and send an email to the
server to do what he wants.
-Sample Message-
To: L-Soft list server at WWRUG [mailto:lists...@arslist.org]
Subject: ListServ Command
Body: signoff ARSLIST
(I think that is a no
Hi,
We recently got this kind of error message, some incoming emails are
processed into Remedy system. Our system is ARS v7.1 with window OS and
Exchange server
Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork
SEVERE: Mailbox Name is missing and no default Mailbox
I've recently run into issues with the 7.6.4 SP2 Mid Tier, major performance
problems, of which BMC has provided me with several hotfixes that have
addressed these issues. In the past I would have agreed with you about the not
choosing the best developers part, but I've recently changed my
yes
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Tuesday, January 03, 2012 9:11 AM
To: arslist@ARSLIST.ORG
Subject: POLL: would you like the user tool back (7.6.04)
** Curiosity poll:
Of those who have tested, or used
I have received this before and it was because the only mailbox we had
configured did not have the default set to Yes. Check that.
Kevin
On 1/4/12, Jerry Zhou jerry.z...@fcc.gov wrote:
Hi,
We recently got this kind of error message, some incoming emails are
processed into Remedy system.
it is on the advanced configuration tab of the outgoing email
configuration record, and the field is called, 'Default Outgoing
Mailbox'.
On 1/4/12, Jerry Zhou jerry.z...@fcc.gov wrote:
Hi,
We recently got this kind of error message, some incoming emails are
processed into Remedy system. Our
No, if BMC could fix all those bugs and make caching the workflow faster,
make the app a little light weight and improve the performance of the
consoles.
Make it compatible and easy to use with the latest web technologies.
Redesign the screen where tkts can be managed a lot faster.
Currently
No.
It can't go away either. Still need to schedule CLI jobs to run macros; to
build csv extracts in the absence of a web reporting server; and for sanity
checking when web plugins fail. Analyzing a failure in the DVM module is very
difficult, is it not? It seems 7.6 web interface relies
I need an easy no brainer fix. I think my brain is shot. I can't think
straight and my logic skills are shot at the moment.
I have a field that was populated with First MI Last
I need to get rid of the MI.
I was able to do it with one field on the form, but I had a FN and a LN field
to
We will be using an outside product for procurement, so I am testing the
process of adding software and licenses on ARS/ITSM 7.6.4.
Following the instructions in the Asset Management User guide, I have created
Application CIs and related them to users, and created a software contract and
I let the punishment fit the crime:
He cannot post, and yet I have not stopped posts reaching him.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: January 4, 2012 10:55 AM
To: arslist@ARSLIST.ORG
Subject: Re:
Review STR STR command. Determine location of the first space and the second
space and use these values to do a substr.
-Original Message-
From: Sanford, Claire claire.sanf...@memorialhermann.org
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Jan 4, 2012 12:57 pm
Subject: ITSM 7.6.04 -
Kevin,
Thanks lot!!
I double checked and that is already set, I also restarted the email engine
more than once, still get this, any other ideas?
Jerry Zhou
The Ambit Group - FCC/CGB
MA-704-K
(202)-418-7426
*** Non-Public: For Internal Use Only ***
-Original Message-
From: Action
Excellent :-)
- Original Message -
From: arslist arsl...@danielbloom.ca
To: arslist@ARSLIST.ORG
Sent: Wednesday, January 4, 2012 1:16:25 PM
Subject: Re: POLL: would you like the user tool back (7.6.04)
I let the punishment fit the crime:
He cannot post, and yet I have not stopped
buhwahahahahahahahahaha
On Wed, Jan 4, 2012 at 1:16 PM, arslist arsl...@danielbloom.ca wrote:
I let the punishment fit the crime:
He cannot post, and yet I have not stopped posts reaching him.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
Logan,
1. Please relate People to parent CI (Computer System) not Software Asset
CI with Used by role (then you should see Person is associated to the Computer
System Relationships table, RLE rule checks Person relationship when work with
Per copy license type).
2. CI Type
This is what I did
I had a field called New Full Name and I populate the name, John Smith
from the field Old Field Name that had John G Smith.
(SUBSTRC($OldFullName$, 0, STRSTRC($OldFullName$, ) - 1) + ) +
RIGHTC($OldFullName$, STRSTRC($OldFullName$, ) + 1)
This gets the string from the
Hello everyone,
Just bringing back the old question about how license timeout is
supposed to work
Which is the expected behaviour if user logged in and he had been
granted with floating write license and now he is timed out due to
session inactivity
I mean, if the timeout interval expires,
1)
The user is not kicked out of the system.
The will continue to show in the list of Users. Whether they are given a read
license or continue to have a floating license depends on if the number of
users associated with floating licenses is less than the number of floating
licenses.
It's also
Listers:
Any advice, comments, related experience related with questions I made it will
be useful.
Cheers,
Alejandro
De: Alejandro Canon
Enviado el: miércoles, 04 de enero de 2012 12:31
Para: arslist@ARSLIST.ORG
Asunto: Technical Questions about using Service
I think
YES.
The mid-tier is great for enterprise deployment, but there will always
be a need for a power tool for power users to perform advanced
queries, macros and reports.
Unless we agree not to empower the Power Users and have them tell
Developers what to add to the interface
Since there've been no comments/questions about it, I expect that most have
not.
I put together a quick blog posting on it to raise awareness... check it out
here:
I agree John
We now have 7.6.04 (and the ITSM suite) running in our Sandbox with
Tomcat alone...
So far we have no difficulties.
On Jan 3, 2:58 pm, John Baker jba...@javasystemsolutions.com wrote:
Hello,
There are no good reasons to run IIS in 99% of cases. IIS is acting as a
front
I'll take a look at it as soon as I can avoid the A communication error
occurred: Operation timed out message when triggering the link.
- Original Message -
From: David Easter david_eas...@bmc.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, January 4, 2012 3:19:26 PM
Subject: Have you
I did notice it when it was announced, Dave. Like most, I just had both
bigger fish to fry and far more important things on my BMC wish list. Like
a more enhanced focus on QA, for instance.
Rick
On Jan 4, 2012 3:19 PM, Easter, David david_eas...@bmc.com wrote:
**
Since there’ve been no
Dave,
With that in mind, actually there is no license timeout functionality as
we all understand, is that right? if user is inactive for the timeout
interval, I would expect him to be flushed and not only get reverted to
read-floating.
From what you say, if you set a 1 hour timeout, if the user
We are on ARS 7.6.03patch002,ITSM 7.6.03p001,Windows 2008, Oracle 11g,
Loadbalanced ServerGroup with two servers.
It is the time of the year to generate a report for our management about
remedy license usage and I am boggled with the below questions.
our management has not approved for any
Did you check your Email Configuration screen to make sure that there is
an associated outbox and that the outbox is enabled?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jerry Zhou
Sent: Wednesday, January 04, 2012 8:42
The license timeout is correct since it is Floating License Timeout. The
user is still a valid user so they should be shown in the list (they just no
longer have write access).
For you scenario of a user returning at 59 minutes 59 seconds and doing some
activity, since he has not lost the
It has taken us years to completely understand the floating license timeout.
It may be best to not think in the terms of a single user but think of a
floating write license pool. My description below is for the server floating
write licenses.
User B logs into the server. Is the number of
I created an overlay on a form and didn't mean to create a overlay on that form.
Is there a way to make it go back to Unmodified?
Lisa Kemes
AR System Developer
TEIS - USA
+1 717 810 2408 tel
+1 717 602 9460 mobile
lisa.ke...@te.commailto:lisa.ke...@te.com
100 Amp Drive
Harrisburg, PA 17112
Just delete the overlay.
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is
Hi Group,
It would be of greate assistance if you guys could guide me in the
right direction for an error message that I keep getting. I am trying to
enable the audit option for some of the attributes for the BMC_BaseElement
class. for this I go into the Atrium core console- class
LOL, I was trying to figure this out last week until I remember you delete
the overlaid object and it will change back to unmodified. I had a little
issue with the concept delete in this context actually meaning restore to
unmodified.
It does seem there is potential for mistakes in conditioning
That’s what I like about overlays.. You can afford these mistakes and nothing
would be lost. I agree it was a bit of an ‘adventure’ the first time you
‘delete’ it – cross fingers and hope it works – that sort of thing :-)
Joe
From: Jason Miller
Sent: Wednesday, January 04, 2012 7:58 PM
That is a bit of a general statement :) If you had considerable time
invested in your overlay and delete it you have still lost
the customizations/extensions and data in overlaid fields.
My concern is that the word Delete has different range of ramifications
depending on what type of object you
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