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There are over 4000 of you on the list, please lets see some more support
for those that spend their free
time helping others!
* Voting is by the Individual REAL person,
so
I have these references for ITSM 7.5:
AIS.FILTERAPI
Type: Filter
Event Listener Port: 1864
Filters:
AIS:SimilationCis_Reload
AIS:SimulationCI_NewCIAdded
AIS:SimulationCIs_CI_Status_updated
AIS:SimulationCIs_RemoveSelectedCI
AIS:Simulation_CleanCahce
AIS:Simulation_DeleteSimulation
Thanks Axton.
Regards,
SriSamSri Appecherla
Mobile# +61 469747355
On Tue, Sep 4, 2012 at 11:58 PM, Axton axton.gr...@gmail.com wrote:
** I have these references for ITSM 7.5:
AIS.FILTERAPI
Type: Filter
Event Listener Port: 1864
Filters:
AIS:SimilationCis_Reload
The message we get on our ITSM 7.6.04 SP2 on Remedy 7.6.04 installation when a
user goes to log in and there is already an existing session is User is
currently connected from another machine. (ARERR 9093) Do you wish to
override? The user clicks OK and it kills the initial session and logs
Hi,
If your user jumps between two Mid-Tiers, this would be considered two
machines.
If you login to Mid-Tier and ARUser at the same time, it would be two
machines...
If you run ARUser and an API-program from the same machine you are fine.
The question is what happens with SRM-user who log in
Environment Source: ARS+AtriumCore+AsstMgmt v7604 sp2
Windows 2008 w/SQL 2008
[all 64 bit]
Environment Destination: ARS+AtriumCore+AsstMgmt v7604 sp3
Windows 2008 w/SQL 2008
[all 64 bit]
We created a
What is the correct syntax in a notify action (alert) to send to
multiple users?
I've tried semi-colon, comma and space - but none work, it seems to be
treating it as one user account?
I've tried:
User: user1, user2
User: user1 user2
User: user1; user2
Only seems to work when I have
I believe a Carriage Return is used when you are using user logins (! User
login per line)
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
Sent: Tuesday, September 04, 2012 11:52 AM
To:
Hi,
Yes, you use Carriage Return.
It is important that no extra space is appended to the end of each user-name.
You can specify one of these:
- LoginName
- GroupName
- EmailAddress
- * (which will send an alert to all logged in users)
You can specify email addresses with comma, in which one
Thanks Guys!
Regards,
Andrew C. Goodall
Software Engineer
Development Services
ago...@jcpenney.com
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Misi Mladoniczky
What we found was on an Oracle server is that it would get all the rows of the
query and then return the first X in the list limit. This really didn't
resolve the issue on the server side. After moving to MSSQL and looking at the
SQL that ARServer generates, it uses the TOP statement with the
Hi All,
I am sure this comes up from time to time. HTML formatted email is sent to the
Email Engine. In the AR System Email Messages for the HTML Body/Content gets
populated but the Plain Text Body/Content does not get populated.
When the email is received I in the ARS Email Messages form, the
You can solve it adding a filter.
I recommend to add a display only field at the custom form to load the HTML
version. Modify your PUSH action to include this new field. Then at submit
the first field can be a filter with qualification: plain text field is
null
and a set action that copy the
So you are saying you haven't entered the host name?
P
On Sep 3, 2012, at 1:40 AM, Robert Gajic robert.ga...@lmal.com.au wrote:
**
Hi everyone!
I am building a brand new instance of Remedy 7.6.03 (as this is our current
production version) and I am getting an error very early on when
I am TARDY for the PARTY but Yeah Danny you are correct:
select * from some_table where rownum = (some number you specify goes here)
Thanks For Letting Me Speak,
Mike
Date: Fri, 31 Aug 2012 18:29:17 +0200
From: danny.kell...@strategicworkflow.com
Subject: Re: driver.exe, row counts...
To:
It sounds like there is something in the HTML email that is preventing the
Email Engine from completing the task and pushing the HTML body to the plain
Text body
Check a couple of instances in the AR System Email Messages form and see if
there is anything special about those emails (Something
All;
I know there are several tools for scheduling and writing reports, however
we are currently confined to the OOB Remedy AR System reports. Here's the
question. has anyone found a reasonable method to auto-generate an AR
System report, pipe it to a .CSV file, and then attach it to an
Rob - I don't see your screen capture.
Date: Tue, 4 Sep 2012 18:02:39 -0400
From: lrguar...@yahoo.com
Subject: Re: New Install of 7.6.03
To: arslist@ARSLIST.ORG
**
So you are saying you haven't entered the host name?
P
On Sep 3, 2012, at 1:40 AM, Robert Gajic robert.ga...@lmal.com.au wrote:
You say New Install and this is your production version. Did you enter the
path of your current ARS setup (Is there a current ARS on the server)?
If you enter the path of a current ARS setup the installer will read the data
there and try to populate the prompts in the install for you.
Fred
Listers,
I have been lurking on this list for years, and have a question that searching
hasn't been able to answer. I'm creating signature notifications for OOB ITSM
approval processes, and want to use the Workflow option on the Details tab of
AP:Notification to trigger a custom email
Change Management 7.5, Change form, Relationships tabbed page, Request Type
field. When we choose Configuration Item from the field then the Create button
is disabled. We can only use the Search button. Can someone give me a tip on
what is needed for the user to be able to use the Create button
The idea is most of the CIs in general are created using automated methods
like discovery and aie jobs instead of manual creation of CIs.
My understanding is since it needs reconciliation jobs to complete CI
creation, creating CIs should be minimized during the business hrs.
The search button
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