Re: Tomcat with IIS

2014-08-08 Thread Peter Romain
Is there a reason you need IIS and are not just using Tomcat as the web server? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters Sent: 08 August 2014 01:38 To: arslist@ARSLIST.ORG Subject: Re: Tomcat with IIS ** Are your

ARERR 94 on Global Search

2014-08-08 Thread Jennifer Varkey
Hello All, We are on ARS 7.6.04 SP2 / ITSM 7.6.04 SP2. Windows /SQL Server When performing a search on the Global Search field, we always get the ARERR 94 message. Timeout during database query - ONC/RPC call time out (ARERR 94). Please let me know the areas to look for. I have tried looking

Re: ARERR 94 on Global Search

2014-08-08 Thread Tauf Chowdhury
You need to verify that the entry in ar.cfg for the FTS plugin is there and referencing the correct port and server name. Sent from my iPhone On Aug 8, 2014, at 6:31 AM, Jennifer Varkey sonia_m...@yahoo.co.uk wrote: ** Hello All, We are on ARS 7.6.04 SP2 / ITSM 7.6.04 SP2. Windows

API:Only Data field names and Ids

2014-08-08 Thread Sweety
Hello List, It has been a quite long I haven't talked to you guys. Hoping all are good and enjoying. I want to fetch the list of data fields only with names and their ids. I have tried using method GetListField but it is giving me all the fields on the form including buttons, panels etc. I

Error: Field/VUI name must be unique for the form

2014-08-08 Thread Ayushi Agrawal
Hi List, I am trying to import def file of a new form created by me, from development to testing environment. I received the following error: Field/VUI name must be unique for the form -- there is already a field or VUI using this name; Impact, 392, I have already checked in my form if there

Re: API:Only Data field names and Ids

2014-08-08 Thread Misi Mladoniczky
Hi, The ARGetMultipleFields() which will give you enough details to figure out which fieldids you want. You must look at the data type of the field to determine if it is a data bearing field. If the data type is = 14 the field can hold data. You should use the constant AR_MAX_STD_DATA_TYPE

Re: ENGAGE

2014-08-08 Thread Misi Mladoniczky
Hi, I just got feedback on all three of my submitted topics, and they are all in status Alternate which seems to mean that they might be accepted if the schedule is changed. Did anyone get an outright rejection notice? In any event, I will try to bring something interesting for the Whiskey

Re: API:Only Data field names and Ids

2014-08-08 Thread LJ LongWing
Sweety, I would recommend using this method. the 'fieldTypeMask' should use Contstants.AR_Field_TYPE_DATA, this will give you only fields. Secondly, with the 'FieldCriteria' object, you can specify what data to pull back, so you want ID and Name only, you specify it there. getListFieldObjects

Re: ENGAGE

2014-08-08 Thread LJ LongWing
I got an 'Alternate' on my second topic as well. On Fri, Aug 8, 2014 at 7:55 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, I just got feedback on all three of my submitted topics, and they are all in status Alternate which seems to mean that they might be accepted if the schedule is

MS to force IE 11+ by 2016

2014-08-08 Thread Hynes, Douglas
All, I know some of you are probably working in a business environmnet that requires IE as the default browser. This article was sent my way and I thought I'd share it with the rest of the ARList as it's most likely going to start affecting our Remedy support if we can only use the latest and

FW: JOB: Sr Remedy Developer--still looking

2014-08-08 Thread michael campbell
Must be a US Citizen and have atleast a DoD Secret clearance or a DHS EOD. Must be able to get a TS-SCI clearance. This is in support of DHS. This is a long term salaried position with GDIT, GREAT salary, 401k and health. Need 10 years Remedy experience. Must know all ITSM modules,

Re: Error: Field/VUI name must be unique for the form

2014-08-08 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Check the audit settings on the field. They seem to have to be the same if you are importing the same form from one server to another. That's how it is in 7.6.04 SP2 and SP4 and SP5 anyway. Lisa -Original Message- From: Action Request System discussion list(ARSList)

Re: MS to force IE 11+ by 2016

2014-08-08 Thread Hennigan, Sandra
Our laptops are Windows 8 with IE 11. Our Remedy environment 8.1 with Remedy Mid-Tier, 8.1.01 patch 2 - works beautifully with IE 11. We still have users with IE 8 9 who are also able to use Remedy without issue. Thank you, Sandra Hennigan Remedy Developer From: Action Request System

Re: ENGAGE

2014-08-08 Thread Sanford, Claire
What BS. Alternate to what? A marketing presentation? For those of you who have not been there before... I don't know how much the area has changed, but we had to drive pretty far (10/15 miles) to purchase beverages from a local beverage store. It was a fun drive. How many Remedy

Re: ARERR 94 on Global Search

2014-08-08 Thread Jason Miller
One thing Support had me do a when troubleshooting an FTS performance issue was to add all of the server aliases used by AR System to the hosts file. He stated they have seen some issues related to DNS delays. Since ITSM relies on plugins more and more it makes sense if your system has some DNS

Re: Tomcat with IIS

2014-08-08 Thread William Rentfrow
Well, I could I guess - I'm just trying to get a sand box up and running and the guys who built me a VM put IIS on it. I did notice something though. IIS has an application defined in it, but not an ISAPI filter. The application has the right directory name in it, but it says the directory

Added Status Reason gives ARERR 1291220

2014-08-08 Thread Champagne, Susan
Hi folks, I have added a new status reason to be associated with the Resolved status on incident requests. The entry shows up, but when saving an incident with this selection, it triggers ARERR 1291220 The Status Reason field requires a value when We are using the classic view with Remedy

Re: Tomcat with IIS

2014-08-08 Thread Peter Romain
IIS is only useful if you’re serving up a lot of static pages – Remedy isn’t like that, Tomcat is doing most of the work! Can you re-install Mid-Tier without selecting IIS? It will install its own copy of Tomcat if you don’t have one already installed (much the easiest option!). You’ll

Re: Tomcat with IIS

2014-08-08 Thread Jason Miller
We have some web servers where we change IIS to use ports other than 80/443 so Tomcat can use them. Having IIS on the server doesn't mean you have to use it and doesn't mean you can't still IIS for other traffic then you main MT activity. Jason On Fri, Aug 8, 2014 at 12:12 PM, William Rentfrow

Re: Added Status Reason gives ARERR 1291220

2014-08-08 Thread Furtado, Lou
Since I just ran into this also here is what has to be done on the HPD:Help Desk form: Here are the high level steps that we went through to add the status reason items to the form definition: 1. Connect to server with Dev Studio 2. Open up 'Forms' 3. Open up HPD:Help Desk

Re: Tomcat with IIS

2014-08-08 Thread William Rentfrow
I tried this multiple times and it wouldn't work. Then I un-installed it and noticed it never removed the Apache Tomcat directory. So I renamed that directory, reinstalled again, and it all just works now. There must have been something bad in the first install that didn't get removed. Live

Re: ENGAGE

2014-08-08 Thread Brukeste G
I did. I was going to do an indepth reporting that Remedy doesn't cover. But unfortunately didn't get alternate status. It will be a great conference because of the attendees! On Aug 8, 2014, at 11:50 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: What BS. Alternate to

Re: ENGAGE

2014-08-08 Thread Brukeste G
Sorry Claire, I saw the initials BSthought u were calling me out. Bruce Steinberg On Aug 8, 2014, at 11:50 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: What BS. Alternate to what? A marketing presentation? For those of you who have not been there before... I