Re: Problems with Mid_Tier config tool

2015-04-14 Thread Jain, Gourav
Which java version are you using? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz Sent: 24 February 2015 21:18 To: arslist@ARSLIST.ORG Subject: Problems with Mid_Tier config tool ** Hi guys when opening the mid-tier config page

Application list not appearing on the Home page

2015-04-14 Thread Vikram_Betholi
Hi, When users login to 8.1 AR system, Home page is getting displayed but the Application list is empty. It shows No Applications or Entry points in the Left Hand navigation pane. How to resolve the issue. ___

Re: Problems with Mid_Tier config tool

2015-04-14 Thread kanhu mohapatra
This issue most likely observed in java v1.8, to fix the issue, install lower version of java or if already installed. Goto the /bin folder of apache tomcat installation. And run tomcatXws.exe as administrator and go to java tab, browse the JVM.dll file point to jre version 1.6 and above not jre

Re: Application list not appearing on the Home page

2015-04-14 Thread kanhu mohapatra
Is it only limited to end users or all including admin as well. If all including admin, then kindly hard flush webserver cache. And check. Best Regards, Kanhu. On Apr 14, 2015 1:06 PM, Vikram_Betholi betholi.vik...@gmail.com wrote: Hi, When users login to 8.1 AR system, Home page is getting

Re: Application list not appearing on the Home page

2015-04-14 Thread Vikram_Betholi
Thanks for your response Sanjay. Issue is there for everyone who logins to the system. I tried flushing and synching midtier cache, deleted browser memory ..etc. Even then still I have the issue unresolved. ___

AR System Database Replication

2015-04-14 Thread Madhu V
Hi List, We are planning to have AR System Database Replication for Reporting purpose. Replication will be for real time transactional Data Exchange i.e immediate synchronization. Please let me know what are the things to be conidered and tested in the Scenario. Thanks Madhu

Re: Menu Results List Problem

2015-04-14 Thread Brian Goralczyk
If you have custom sort needs, I would do a sql set fields action. That you can just do a sort on the sql. HTH, Brian Goralczyk Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com On Sun, Apr 12, 2015 at 11:36 AM, Jason Miller jason.mil...@gmail.com wrote: ** Often I will build

Re: Application list not appearing on the Home page

2015-04-14 Thread Ver Felonia
You have to delete your IE browser cache but make sure you uncheck Preserve favorites website data, it is in the topmost of the IE Browsing History panel. Give it a try. It works on mine. ___ UNSUBSCRIBE or access

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Jason Miller
We have an AIE job that runs daily on an ITSM 7.6.04 system that never full made it to production (except for this job). It is pulling info from an Oracle DB and pushes it to our 8.1 production AR Server. Works great. So great that it is never a priority to take the time to replace it with an AI

VIP* Field on HPD-INC-AssigneeAssignment SYS:NotificationMessages

2015-04-14 Thread Pamela Morales
Hi Everybody, I need send the field VIP* from CTM:People on HPD-INC-AssigneeAssignment which is a SYS:NotificationMessages for the assignee to know if the requester is a VIP user or not. Thanks for yours asap answers. Best Regards, Pamela Morales

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Rick Cook
My understanding was that AIE was deprecated for v8, and that AI was required. My experience is that they enforced that. Rick On Apr 14, 2015 8:19 AM, Joe D'Souza jdso...@shyle.net wrote: ** I wanted to know if you **require** to do a hard switch to AI or if you can continue to use the

Re: AR System Database Replication

2015-04-14 Thread munesh konda
Hello Madhu, Please check the below given BMC published KA link regarding info on DB Replication. *Knowledge Article ID:* KA317702 https://kb.bmc.com/infocenter/index?page=contentid=KA317702actp=searchviewlocale=en_USsearchid=1429027171548 Also you will find below note in DB reference guide

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Martinez, Marcelo A
I’m running AIE jobs on ARS/ITSM 8.1. On a Remedy OnDemand system. Marcelo From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Tuesday, April 14, 2015 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: Anyone still using AIE against a 8.x

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Rick Cook
The architecture is completely different between the two versions, FYI. The conversion utility works pretty well. Rick On Apr 14, 2015 8:55 AM, Jason Miller jason.mil...@gmail.com wrote: ** We have an AIE job that runs daily on an ITSM 7.6.04 system that never full made it to production

Multi Feature Studio for Remedy Professionals - ARSKit Studio

2015-04-14 Thread anandsagar sah
Hello All, I would like to introduce a desktop based multi feature application developed for Remedy Professionals. ARSKit Studio is a Rich Client Application, which can perform following operation and can save your time by a considerable factor:- - Browse through *Remedy Object List and

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread jortega999 .
Yes, AIE still works on 8.1. We have migrated some jobs to AI, but we are taking our time since the old AIE jobs work just fine. On Apr 14, 2015 10:18 AM, Joe D'Souza jdso...@shyle.net wrote: ** I wanted to know if you **require** to do a hard switch to AI or if you can continue to use the

Re: Finding the Local TZ for the User Logged In

2015-04-14 Thread LJ LongWing
There is already workflow on the Mid-Tier server to figure out your timezone, that's how date/time fields are displayed in your local timezoneya just need to figure out how to tap into what BMC has already written and use the same routines. On Tue, Apr 14, 2015 at 8:09 AM, Grooms, Frederick W

Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
I wanted to know if you *require* to do a hard switch to AI or if you can continue to use the older AIE residing on a 8.x AR instance. Does AIE continue to work on 8.x? Joe ___ UNSUBSCRIBE or access ARSlist Archives

Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02

2015-04-14 Thread Joe D'Souza
Not to pick up on the obvious, but is that patch cumulative? You are trying to apply it to a 7.6.04 system so if that patch is not cumulative, you might want to first upgrade it to a 8.1.x base version and then apply patches. Joe _ From: Action Request System discussion

Remedy Developer Opportunity

2015-04-14 Thread Mike Campbell
All- Thanks for taking the time to read this email.   My client has an opportunity in the South Phoenix area for a Remedy Developer with a Web Development background.  This is a straight full-time opportunity.   Not a contract or temp to perm.  I would appreciate any help with referrals.   If you

Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02

2015-04-14 Thread Patil, Vivek
Joe is right. 8.1.02 Patch1 is just bundle of hotfixes . One cannot perform upgrade from 7604 using that. @Karthick : 1] Please download 8.1.02 release installer whose size will be around 1.5 GB Execute 8.1.02 config checker utility for config checks . 2] Upgrade AR using installer present

Re: AR System Database Replication

2015-04-14 Thread Madhu V
Thank you Munesh :) On Tue, Apr 14, 2015 at 9:45 PM, munesh konda munesh.ko...@gmail.com wrote: ** Hello Madhu, Please check the below given BMC published KA link regarding info on DB Replication. *Knowledge Article ID:* KA317702

Re: Finding the Local TZ for the User Logged In

2015-04-14 Thread Grooms, Frederick W
Doing some checking I can find a couple of different ways to do this, but none of them are absolute. 1. I did a Google search on javascript get timezone and found several ways to do this. Most require you to put a .js or .jsp file on the web server and call it (which you can do with a Run

Remedy Developer position opportunity

2015-04-14 Thread Williamson, Victoria CTR
Title: Remedy Developer Location: Michigan Type: Contract (W2 Only) Length: At least thru 09/2015. Goal of client is a 2 year contract. Details: MUST have experience with Remedy version 8.1x At least 5+ years of Remedy experience Both implementation and support experience in a client facing or

Re: Application list not appearing on the Home page

2015-04-14 Thread Fisher, David
See KA345316 from the Remedy Knowledge Base. This is on the older side but still relevant: Solution Ensure the ITSM Applications are deployable applications and in a State of Production. This can be verified via the Developer Studio with below steps: - Open Dev Studio Navigator Applications

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
This is what I was hoping to hear. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jortega999 . Sent: Tuesday, April 14, 2015 11:48 AM To: arslist@ARSLIST.ORG Subject: Re: Anyone still using AIE against a 8.x AR Server? **

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
Yes, its not just a name change as it appears to be. I was investigating the possibility of running it in a mixed-mode so to speak. Meaning if it were possible to transition slowly by converting the less important jobs first, and then converting the more important ones later so the impact if any

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
It is and hence the question. Sometimes some deprecated functions continue to work in an unaltered state but can't further be customized and need to be rebuilt using newer tools. So wanted to know if AIE functions still worked post upgrade to 8.x or if they necessarily need a conversion to AI

7.5 midtier on a 2012 server

2015-04-14 Thread richard....@bwc.state.oh.us
Has anyone installed 7.5 patch 007 midtier on a 2012 server? I've been asked to do one and although everything seems to Install correctly (JRE/JDK, Tomcat) it gets errors when I try to Do a config.jsp . The AR 7.5 patch 007 server installed fine and Access the db fine. Thanks. Portions of this

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
So AIE still continues to work then through version 8.x too? Anything that you'll had to watch out for? Or it was the upgrade to 8.x seamless with no need to alter any of those jobs? Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf

Re: Anyone still using AIE against a 8.x AR Server?

2015-04-14 Thread Joe D'Souza
Yes have used AIE successfully when setup/sitting on a 7.6.04 system too. From answers sent earlier by a couple of other posters, it looks like it can sit on 8.x as well. I was hoping for that. Thanks for all your answers. Were there anything at all (internal AIE functionality of AIE

Re: 7.5 midtier on a 2012 server

2015-04-14 Thread Joe D'Souza
Since you haven't given any specific error you are encountering nor details about your post installation steps (restart sometimes is needed) I would suggest you restart the mid tier server and then attempt to use the web interface. If it still does not work, a little more information on the

Re: 7.5 midtier on a 2012 server

2015-04-14 Thread richard....@bwc.state.oh.us
No post installation steps after the midtier install. Install log had no errors. Reboots Before and after installation of midtier. Normal login - http://servername:8080/arsys/shared/config/config.jsphttp://%3cservername%3e:8080/arsys/shared/config/config.jsp Is the IE line. Here's the error.

Re: 7.5 midtier on a 2012 server

2015-04-14 Thread Grooms, Frederick W
Which version of Java are you using? Mid-Tier 7.5 came out in 2009 and Java 7 came out in 2011. I have heard that Java 8 causes issues on older Mid-Tiers. You may want to make sure which java Tomcat is using Fred -Original Message- From: Action Request System discussion list(ARSList)

Re: 7.5 midtier on a 2012 server

2015-04-14 Thread Joe D'Souza
As Fred pointed on a separate response, this could be due to an incompatible java version. Check the version of java that Tomcat is using. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: