Re: DST - Real Savings - Redemption Not Allowed !!

Hi everybody! I am loving this Friday Humor thread... On a more serious note... I updated everything using patch 20, did that do the trick for everyone??? I remembered there being some issues with 20... Just curious.. thanks and have a great weekend!!1 Jase Brandon Remedy Administration

Remedy Database Structure

t... has anyone else successfully deployed a data warehouse solution using Remedy 6.3? Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTE

Simple Question, I can't remember how to do this...

Hey All, I have a dialog window, that I want to refresh a table field on CHG:Task when I close it. Can anyone help me remember how to refresh a table field on Form A, when I commit changes/close window on Form B (dialog box)? Thanks in advance, :) Jase DaVita Inc. _

Re: Vent: Are there no Remedy Developer Jobs in Georgia?

local, 45% were unqualified, and 22% were over-reaching in their salary requirements. Kelly -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon Sent: Monday, February 19, 2007 15:02 To: arslist@ARSLIST.ORG Sub

Re: Vent: Are there no Remedy Developer Jobs in Georgia?

Heh heh I feel your pain... Try getting a Remedy position anywhere in the State of Tennessee... GOOD LUCK Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] -Original Message- From

Re: Is this a Bug or did everyone's password expire? (UNCLASSIFIED)

Hi Claire, Sounds like a possible LDAP issue to me. I would suggest checking your LDAP configuration. Hope this helps. :) Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] -Original Message

Re: AR System user Warning HELP

somehow the business tags are missing so it won't let you submit. You have to create one business tag record for each group on the above mentioned forms, group name has to match exactly. You should then be able to submit tickets again. Please let me know if this helps or if you have any que

How To Mirror Attachment Pool from HPD:Help Desk to CHG:TSK

st plopping one on a form. Has anyone else had a similiar experience? Thanks in advance for your ideas, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTE

Re: SLA - BRIE dies for no reason

Thanks Uday, I already applied Patch 1537 with no different results. SLA BRIE still randomly stops processing and I have to stop/restart services for BRIE to come back to life. Can you think of anything else that may cause this? Thanks again! :) Jase Brandon Remedy Administration/Development

SLA - BRIE dies for no reason

en I check, the BRIE service is running. I have exhausted support with this, they have no clue as to what would cause this problem. I am at my wit's end on this one. Been chasing it for over a month. Please advise, Thanks in Advance, Jase Brandon Remedy Administration/Development Cust

How to determine Field Types and dbase names on Remedy Tables/Forms.

Hi All, I need to create a report my report developers and show them Field Names/Field Id and Field Type, char, integer, etc. I remember there being a utility somewhere in the past. Just thought someone may already have this in their toolbox. Jase Brandon Remedy Administration/Development

Remedy License/Group Count

uld create a join form and get the data from there, just wondered if anyone else had done this an easier way with Out of the Box 6.0. Thanks in advance to all, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-54

Re: Archiving Data in Remedy

n you tell me more about the rrrchive tool? Thanks in advance, :) Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(AR

Archiving Data in Remedy

ndows Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. ___ UNSUBSCRIBE or access ARSlist Archiv

SLA Questions

? I have been wrestling with this one and am unable to come up with a viable solution. I feel sure some of you other listers have come against this, what is the best most managable path for us? Thanks in Advance to All, Jase Brandon Remedy Administration/Development Customer Support System

Re: Multiple Groups with different Business Time Tags using same SLA.

Team Member has gone home for the day.   Some teams also operate on different business hours within the same time zone and I want them to be able to use the same SLA, but with different business time tags.   Thanks in advance!     Jase Brandon Remedy Administration/Development Customer Supp

Multiple Groups with different Business Time Tags using same SLA.

ber has gone home for the day.   Some teams also operate on different business hours within the same time zone and I want them to be able to use the same SLA, but with different business time tags.   Thanks in advance!     Jase Brandon Remedy Administration/Development Customer Support

Multiple Groups with different Business Time Tags using same SLA.

** Hello Listers, Please excuse my SLA newbie questions. I recently was assigned SLA Module  6.0 Out of the Box and don't know how to overcome some of these obstacles and have an important Demo in the morning.   Problem: We have multiple groups each with different business time tags that wa

How do I remove an SLA from a task/case?

close and recreate ticket with correct CTI so the correct SLA would get attached. I just thought someone out there has probably gone through this before and was wondering if anyone had any suggestions, thanks!     Jase Brandon Remedy Administration/Development Customer Support Systems Group D

Need help with `! Filter in Help Desk Out of the Box 6.0

t's like it doesn't do either one, but when I go to the form, there is the record, so it had to be submitted at some point, right?   Somebody please tell me I am not crazy, I have spent the better part of two days banging my head on this one.     Jase Brandon Remedy Administrat

Business Time with SLA's

ht this was the main reason we had offset hours on a business time tag? Does anybody know of a better way to do this? Thanks in advance!   ARS 6.3 patch 18 SQL Server 2000    Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell   - (334

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