Re: Keeping Mid Tier in a framed web page

2011-02-11 Thread Jill E. Peterson
On Thu, Feb 10, 2011 at 4:26 PM, Luttmann, Michael W Mr CTR DISA CD553 michael.luttmann@csd.disa.mil wrote: I wonder if this is similar to a recent request I got. My military/DoD customer wants to add For Official Use Only banners to ALL ITSM forms (and consoles) on the M-T client. This

Re: IS I.E 8.0 Compatible ?

2011-01-03 Thread Jill E. Anderson
Greetings, Verisign's Web site indicates that an SSL cert without the green address bar is available. Not sure what kind of price difference it makes with them. My organization uses GlobalSign and there's a several hundred dollar difference to add the extended validation SSL (green address bar)!

Re: Mid Tier 7.5 Expanding Fields Boxes

2010-12-02 Thread Jill E. Anderson
Christie, Pasting from an earlier list post: The change will be made in the ClientCore.js file. There are separate ClientCore.js files for the browsers supported. They are located in the mid-tier_install\resources\browser\javascript directory. Each ClientCore.js file will need to be

Re: Oracle 10g Instant Client; Ok for ARS 7.5?

2010-04-21 Thread Jill E. Anderson
Greetings Rabi, On Wed, Apr 21, 2010 at 3:14 PM, Rabi Tripathi ars_l...@yahoo.com wrote: Hi all. In the process of installing ARs 7.5 on RHEL 5. Is Oracle Instant client usable, or do I need the regular oracle client? The instant one is on the box as the default client. Asking for the

Re: Linking the ARAPI on Linux

2010-02-12 Thread Jill E. Anderson
Misi, On Fri, Feb 12, 2010 at 11:55 AM, Misi Mladoniczky m...@rrr.se wrote: I have tried the 7.1.0 patch 8 ARAPI, as well as the 7.5.0 patch 4 ARAPI. We are only at 7.0.01 patch ?? so maybe the API has changed enough to make my statements of no errors incorrect for your case. :-) I have

Re: Oracle SQL Client

2008-07-31 Thread Jill E
Greetings Christie, SQL Developer is my graphical tool of choice - http://sqldeveloper.oracle.com Jill Anderson On Thu, Jul 31, 2008 at 10:24 AM, Pargeter, Christie :CO IS [EMAIL PROTECTED] wrote: ** Hi all - I have recently moved from working with an MS SQL server to having Oracle as my

Re: using Web base (Mid tier ) or client

2008-07-09 Thread Jill E
Greetings, I can't provide data either, but from a highly unscientific feel benchmark, Mid Tier feels faster to me in our 7.0 environment than the WUT on a modest XP system. We used the WUT exclusively in 7 ARS versions and staff complained a _lot_ when they weren't given the WUT. Now having

Re: popup on mid-tier login

2008-06-11 Thread Jill E
I don't believe a 1x1 pixel window is actually achievable. I have found the declared dimension applies to the viewport (not the window itself) so at best, the window would be 1px + height_of_window_decorations by 1px + width_of_window_decorations. Beyond that, I think browsers enforce minimum

Re: Updating view forms - RESOLVED

2008-02-28 Thread Jill E
as select * from [EMAIL PROTECTED]; No changes to Remedy will then be necessary. Fred -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Jill E *Sent:* Wednesday, February 27, 2008 5:00 PM *To:* arslist

Updating view forms

2008-02-27 Thread Jill E
Greetings, In an ARS 7.0.1 / RHEL4 64bit / Oracle 10g environment, I created a view form to look at a view of another schema in the same database as Remedy. That schema was moved to another Oracle database so now a DB link must be employed. This is fine except that I need to update the view form

Re: Requester Console not Displaying All Records for a Company

2008-02-13 Thread Jill E
Jase, Do they only see the requests they submitted through the Requester Console and not ones submitted in IM? If so, I would suggest configuring IM to create request on submit (doesn't help already submitted Incidents, though). Jill On Feb 13, 2008 11:17 AM, Jase Brandon [EMAIL PROTECTED]

Re: Work Info Lock ITSM7

2007-09-21 Thread Jill E
Don, I observed in the HPD:WorkLog (Work Info) form itself, workflow is not enforcing locking so you can change values, including lock state, using that form and it will be reflected elsewhere. Jill Anderson NDSU ITS [EMAIL PROTECTED] On 9/21/07, Don Simmons [EMAIL PROTECTED] wrote: ** A

Re: Diary field copy

2007-08-21 Thread Jill E
length Display Only character field and then push that to the new record Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jill E Sent: Monday, August 20, 2007 2:57 PM To: arslist@ARSLIST.ORG Subject: Diary field copy

Diary field copy

2007-08-20 Thread Jill E
Hello list, I have a question relating to diary fields (CLOB). As part of an upgrade to ITSM 7, I am trying to make it as easy as possible to get work in progress out of our home-grown Remedy application into Incident Management. To accomplish this, I have made a complete copy of the form (with

Re: Unable to save incidents (from incidnet or requester consoles) in Remedy 7

2007-06-19 Thread Jill E
/incident/bin/libcaieventcmd.so In your configuration file, perhaps these lines are missing, have unrecognized end-of-line format for your system, have incorrect paths (or non-existent libcaieventcmd.so or dll) or similar? I hope this helps. Jill Jill E. Anderson North Dakota State University