Workflow

2011-06-03 Thread Oracle4Me
Hi, I want to count the multiple values within 1 field that are separated by a semicolon ; For example: The Dept field contains - IT Services; Accounting; Facilities I want to set another field with the value of 3. I am not sure what command I can use to count the semicolons.

Re: Workflow

2011-06-03 Thread Oracle4Me
I put the semicolon in the wrong spot. It is actually IT Services; Accounting; Facilities; (the semicolon is on the end) In a message dated 6/3/2011 2:00:04 P.M. Eastern Daylight Time, jdso...@shyle.net writes: ** Unless I have not understood what you want right, I think this is

Re: Workflow

2011-06-03 Thread Oracle4Me
None of the strings have consecutive semicolons with no value in between them. The workflow is setup that when a user selects a menu value, workflow inserts the menu value + a semicolon after each entry. I apologize - but I am totally lost. How would I count the semicolons in the field

Re: Workflow

2011-06-03 Thread Oracle4Me
For some reason the zInt field is not calculating the value as 3. I get the value of 6 instead in the zInt field. I selected IT Services; Accounting; Facilities; For example the zTmp field displays: Services;[space] Accounting;[space]Facilities; The $dept$ field values pass into zTmp and

Re: Service-now.com

2010-04-21 Thread Oracle4Me
CLUE: I a newbie to development. That does not mean that I know nothing about the Remedy product. Don't assume - you sound silly. I know plenty about Remedy consistently throughout the 90s until 2010 OK. It was pretty clear in my email that unlimited access meant all year round - not 30

Re: Service-now.com

2010-04-20 Thread Oracle4Me
I am not looking for an unlimited Demo. This is not a sales issue. My technical needs are: a demo with access all year round with a reasonable level of records. (not 2000) I wish BMC would have consideration for the developers (i.e. a Developer's Edition so developers can work it). If

Re: Service-now.com

2010-04-19 Thread Oracle4Me
Yes - they trial last for 30-60 days, and I want to be able to develop without using my client's server. Kind of like in the old days when we had UNLIMITED access under demo. ... Looks like this is available under Service-Now. In a message dated 4/14/2010 3:15:10 P.M. Eastern Daylight

Re: Service-now.com

2010-04-14 Thread Oracle4Me
I might check Service-now out. And if I like it - I will recommend this to my Clients. With Remedy I can't get the free demo license anymore, and I personally am not happy with Remedy's support. In a message dated 3/22/2010 3:06:32 P.M. Eastern Daylight Time, robert.mole...@gmail.com

SRM

2010-02-09 Thread Oracle4Me
We are building a new SRM integration. Our team wants to just open with the Support Console instead of the SRM Console. I was wondering what other businesses are doing. I am trying to avoid bringing the same broken processes into a new system. If we bypass the SRM console - is more of

Re: New Remedy AR System Developers Forum

2010-02-08 Thread Oracle4Me
Like the idea, and I went to this web page However... What is up with the bright green psychedelic colors Yuckkk! Unbelievable. Are they trying to blind us? In a message dated 2/2/2010 6:08:05 A.M. Eastern Standard Time, plamen.iva...@materna.com writes: Dear Colleagues, i

test

2009-09-28 Thread Oracle4Me
test ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Web Service Catalog

2009-07-21 Thread Oracle4Me
Hello, Does anyone know how do I build a catalog of web service transactions for Help Desk and Change Management? How do you trace this activity? Tools I could use perhaps? **What's for dinner tonight? Find quick and easy dinner ideas for any occasion.

Re: Remedy Technical Support Options. Any opinions?

2009-07-09 Thread Oracle4Me
I have worked with Column and I prefer BMC or anyone else In a message dated 7/9/2009 1:40:51 P.M. Eastern Daylight Time, hbr4...@gmail.com writes: ** I have used other ones as well, but I still find overall support is better going direct to BMC. However, most of my issues are not

911: Walking a Table

2009-06-02 Thread Oracle4Me
Hi All, I have been working on this code a long time now... and from reading the technical guide, Remedy can walk a table using AL Guides. My objective: I have a table. Based upon the rows that the user selects, I want to push the row values into a field. My understanding is that I

Re: 911: Walking a Table

2009-06-02 Thread Oracle4Me
Interesting - I created two Active Links as suggested, and had the 2nd AL call the guide. Now Field A is being set with the second number only (PO4523 us being set in the fields) - when I really need both values from the Purchase Number column to be set into the field. Scenario: I have two

Re: 911: Walking a Table

2009-06-02 Thread Oracle4Me
Bingo! It worked. The first table entry is in Field A twice, and the 2nd table entry is only in Field A once. But at least now there are two entries pushing to Field A. I know I am not all the way there yet - I have to resolve this redundancy issue, but your help is much appreciated. In a

Asset Management 7 - Purchasing

2009-05-28 Thread Oracle4Me
Hi, We are trying to merge purchase requisitions while they are in the in preparation state. We want to take Purchase Req1, Purchase Req2 and merge this into a new PO 0001 when the user presses a button. Is this better to do thru workflow, or would it be best thru a programming script?

Workflow

2009-05-26 Thread Oracle4Me
Hi All, When the user select on the table field, I want the user to be able to select multiple Record ID's within the table, and merge these records together into a form. Is this possible? I know if the user selects 1 record, and then presses a button workflow will trigger. The problem

Re: Asset Management

2009-05-20 Thread Oracle4Me
I am not sure - but if 2 line items with 2 different suppliers can be split into 2 different PO's - I would think let's say 3 PR's with different Suppliers can be merged into 1 PO. Not sure either though. In a message dated 5/19/2009 3:15:52 P.M. Central Daylight Time,

Re: Service Request Management

2009-05-20 Thread Oracle4Me
Hi, When I go to build the integration between SRM and Purchasing, I created a Navigational Category, and I tried to create an AOT, however within the App Registry Name* field - Purchasing is not an option, nor is Asset Management. How do I register Purchasing? Should I be using Work Orders

Re: Service Request Management

2009-05-20 Thread Oracle4Me
I am not using the ARS List to build SRD - did I ask for step by step instructions? No. I am asking for general information. And I have been to training for other modules - and the ARList has been more helpful. So if you do not want to help, disregard the question. Perhaps someone else may

Re: Service Request Management

2009-05-20 Thread Oracle4Me
Thank you! Much appreciated. That's what I needed to know. In a message dated 5/20/2009 10:39:42 A.M. Central Daylight Time, jiri.pospi...@lchclearnet.com writes: ++ Please Read The Disclaimer At The Bottom Of This Email

Service Request Management

2009-05-19 Thread Oracle4Me
Hello, I am totally new to SRM - so here goes Can I use SRM to open Asset Management Purchase Requisitions. As I am looking in the Custom Configurations, I see Incident/Change Management integration, but not Asset Management. I do understand SRDs, and AOTs. Am I supposed build a

OT: Job Opportunities

2009-05-12 Thread Oracle4Me
Hi, How do you get to work overseas as a Sr. Remedy Developer. I am looking to get overseas exposure to the market. I have a passport, but not a work VISA. Are there some companies that you can refer me to that have international projects working on Remedy? I am not sure of the process

Websphere and Remedy 7 Mid Tier

2009-03-13 Thread oracle4me
Hi, Are there any documents on how to deploy Websphere with Remedy? I have worked with IIS - is Websphere more difficult? I would think it is just installing another web server with minor configurations. ___

7.5 AR System

2009-03-11 Thread Oracle4Me
Hi All, AR System 7.5/Incident Management I logged into the Admin Tool to view the Service/Impact field workflow for 7.5 Incident Management module, and all I saw was a white box field. I looked for entry points (thinking maybe it is an application list), but I can not find the

Re: 7.5 CMDB

2009-02-18 Thread Oracle4Me
Also the mid tier error log has: Feb 18, 2009 8:28:24 AM - WARNING (com.remedy.log.SESSION) : Error loading preference from server Server1 for the user DemoARERR [623] Authentication failed at com.remedy.arsys.stubs.ServerLogin.init(Unknown Source) at

Re: 7.5 CMDB

2009-02-18 Thread Oracle4Me
In a message dated 2/18/2009 9:09:49 A.M. Eastern Standard Time, joe_rem...@yahoo.com writes: ** Check your PATH setting.. it must be missing the correct mid-tier path. Joe From: oracle...@aol.com oracle...@aol.com To: arslist@ARSLIST.ORG

Re: 7.5 CMDB

2009-02-18 Thread Oracle4Me
The path settings in the environment variables? In a message dated 2/18/2009 9:09:49 A.M. Eastern Standard Time, joe_rem...@yahoo.com writes: ** Check your PATH setting.. it must be missing the correct mid-tier path. Joe From:

Re: 7.5 CMDB

2009-02-18 Thread Oracle4Me
Yes In a message dated 2/18/2009 10:36:14 A.M. Eastern Standard Time, guilla...@dcshq.com writes: ** Have you restarted your web server? -Original Message- From: Action Request System discussion list(ARSList) on behalf of oracle...@aol.com Sent: Wed 02/18/09 7:36 AM To:

7.5 CMDB

2009-02-17 Thread Oracle4Me
Hi, I am a newbie - and was wondering how do I know if the CMDB is installed? I installed AR 7.5. I see the BMC Atrium core on my home page, yet when I click it - the program can not display the page. I've installed the ITSM applications - if I reinstall CMDB will this over-write

Asset Creation

2009-02-12 Thread Oracle4Me
Hi, I am a newbie and I am working on AR 7.5. OS Vista. When I try to create an asset I get the following error message. ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : BMC.FILTERAPI.NORM.ENGINE ARERR [8760] Cannot establish a network connection to

Re: CMDB 2.0

2009-02-12 Thread Oracle4Me
Hi - thank you for your reply. The filehelper was not in the CMDB directory. Where can I find or get the filehelper? In a message dated 2/7/2009 4:21:07 A.M. Eastern Standard Time, m...@worsy.co.uk writes: ** I am trying to bring data from a .csv file into my sandbox dataset.

CMDB 2.0

2009-02-06 Thread Oracle4Me
Hi, I am trying to bring data from a .csv file into my sandbox dataset. I know I can do this thru AIE - however it seemed complicated to set up and will take a while. Documentation mentioned a filehelper which is supposed to be under my CMDB/services folder - which I never found. Is