Re: Barcode Printing

2012-05-31 Thread Roberts, Chas
Warren, you can simply use a freeware 3of9 TTF, that has worked for me... Chas From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Thursday, May 31, 2012 7:48 AM To: arslist@ARSLIST.ORG Subject: Barcode Printing ** I have

Re: Need Help Stripping Single Quotes out of a Pager Notification

2012-05-23 Thread Roberts, Chas
If the message is short (=128) leave it alone and it works, right? If the message is too long and will be truncated, truncate to 127 and add a single ' thus closing the truncated subset... Hope this may help you? Chas From: Action Request System discussion list(ARSList)

Re: Need Help Stripping Single Quotes out of a Pager Notification

2012-05-23 Thread Roberts, Chas
If the message is short (=128) leave it alone and it works, right? If the message is too long and will be truncated, truncate to 127 and add a single ' thus closing the truncated subset... Hope this may help you? Chas From: Action Request System discussion list(ARSList)

Re: Need Help Stripping Single Quotes out of a Pager Notification

2012-05-23 Thread Roberts, Chas
Dave, Sorry for the listserver issues. Chas -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesday, May 23, 2012 7:13 AM To: arslist@ARSLIST.ORG Subject: Re: Need Help Stripping Single Quotes out

Re: Slightly OT: Mid-Tier and Apple iPhone...

2011-03-09 Thread Roberts, Chas
Joe, Apple iOS does not support browser flash for either the iPhone, iPod or iPad. Apple reconsidered its position on flash apps targeted for iOS, with the caveat that there be no calls to external functions. “Jailbreaking”, while legal, subjects the iOS device to hackers. If “jailbroken”

Re: License Question...

2011-01-27 Thread Roberts, Chas
, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roberts, Chas Sent: Wednesday, January 26, 2011 04:53 PM To: arslist@ARSLIST.ORG Subject: Re: License Question... David, You are saying

Re: License Question...

2011-01-27 Thread Roberts, Chas
those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roberts, Chas

Re: License Question...

2011-01-27 Thread Roberts, Chas
Of Roberts, Chas Sent: Thursday, January 27, 2011 09:11 AM To: arslist@ARSLIST.ORG Subject: Re: License Question... Notwithstanding any requirements for licensing that may apply for using canned applications, is my understanding of “Submitter Mode Locked” sound? I am only referring to user developed

Re: License Question...

2011-01-27 Thread Roberts, Chas
@ARSLIST.ORG] On Behalf Of Roberts, Chas Sent: Thursday, January 27, 2011 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: License Question... Hi David, Thank you. So in the case of custom in-house developed ARS applications licenses are required to be purchased for those who need update access

Re: License Question...

2011-01-26 Thread Roberts, Chas
David, You are saying this because the 14,000 employees in your example may need to work on tickets others have submitted? My impression was that if you have “x” number of employees that use the system -- but only “y” work on tickets sent by others, you’d require “y” fixed licenses or maybe

Re: View of a View?

2011-01-24 Thread Roberts, Chas
Sort of depends if you want to wait for the view to be processed before the view of the view. It's probably measurably more efficient to create the view(let) from the original table. Chas -Original Message- From: Action Request System discussion list(ARSList)

Re: Survey Monkey

2010-09-29 Thread Roberts, Chas
for that tip.. Joe From: Roberts, Chas crobe...@riversidecountyit.org To: arslist@ARSLIST.ORG Sent: Tue, September 28, 2010 6:40:46 PM Subject: Re: Anyone has made use of this web based survey engine? ** Joe, Survey Monkey is the best thing for this purpose. It has

Re: Survey Monkey

2010-09-29 Thread Roberts, Chas
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, September 29, 2010 9:01 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Just like any external application. You can launch it from a Remedy app in the usual fashion, of course. You can

Re: Survey Monkey

2010-09-29 Thread Roberts, Chas
of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, September 29, 2010 10:07 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** I took the time to call Kinetic Data

Re: Survey Monkey

2010-09-29 Thread Roberts, Chas
On Wed, Sep 29, 2010 at 10:51 AM, Roberts, Chas crobe...@riversidecountyit.orgmailto:crobe...@riversidecountyit.org wrote: ** Well, this is a classic example of ...your mileage may vary... I find it extraordinarily easy to use the built in reports with minimal data manipulation. Perhaps your trouble

Re: Survey Monkey

2010-09-29 Thread Roberts, Chas
Interesting, John. You were the one I talked to. I just dialed the numbers on your contact page, and you were the last one on the list. I did think it was an annual fee, like Remedy. That much is true. And you're right, I am thinking of surveys in the normal way, not telemarketing guided or

Re: Anyone has made use of this web based survey engine?

2010-09-28 Thread Roberts, Chas
Joe, Survey Monkey is the best thing for this purpose. It has a funny name but very good features and reliability, and you can use SurveyMK.com/yoursurveycode so it looks like Survey Marketing Yours truly, Charles H. Roberts, 4th Riverside County Information Technology Office:

Re: How to classify software as a service in Asset

2010-08-04 Thread Roberts, Chas
The short answer is: Software as a Service is a Service Software as an Asset is an Asset Does the software you are talking about classifying have extended ownership rights? Or do you rent it? Chas From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of

Re: How to classify software as a service in Asset

2010-08-04 Thread Roberts, Chas
To: arslist@ARSLIST.ORG Subject: Re: How to classify software as a service in Asset ** They do it both ways here From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, August 04, 2010 4:44 PM To: arslist@ARSLIST.ORG Subject: Re

Re: Statement of Direction regarding EOL of Remedy User client has been amended.

2010-07-14 Thread Roberts, Chas
Is Remedy removing the RADD capability? In favor of only OOB apps? That would be a crying shame:( Chas From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, July 14, 2010 9:01 AM To: arslist@ARSLIST.ORG Subject: Re:

Re: Statement of Direction regarding EOL of Remedy User client has been amended.

2010-07-14 Thread Roberts, Chas
Of Roberts, Chas Sent: Wednesday, July 14, 2010 12:02 PM To: arslist@ARSLIST.ORG Subject: Re: Statement of Direction regarding EOL of Remedy User client has been amended. ** Is Remedy removing the RADD capability? In favor of only OOB apps? That would be a crying shame:( Chas From: Action Request

Re: Statement of Direction regarding EOL of Remedy User client has been amended.

2010-07-14 Thread Roberts, Chas
voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, July 14, 2010 12

Re: OT: not Friday Humor

2010-05-04 Thread Roberts, Chas
Happy Quattro di Mayo... From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Reiser, John J Sent: Tuesday, May 04, 2010 2:19 PM To: arslist@ARSLIST.ORG Subject: OT: not Friday Humor ** May the Fourth be with you. --- John J. R _attend WWRUG10

Re: CI Name - Computer Systems

2010-03-24 Thread Roberts, Chas
Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM) Riverside County Information Technology (RCIT) Office: 951-486-7780 Cell: 951-840-8699 eMail: crobe...@riversidecountyit.org -Original Message- From: Action Request System discussion list(ARSList)

Re: one basic question ..plzz ans

2010-03-16 Thread Roberts, Chas
Hi Renjini, Depends if you have Submitter Mode Lock enabled. If so, anyone can read, submit(Create), and update a ticket they submitted with no license required, other than the free Read license that identifies them as belonging to you organization. Yours truly, Charles H. Roberts, 4th

Re: Test post please ignore

2009-11-16 Thread Roberts, Chas
=| I ignored the original, but I can't help noticing all the replies... I do skim past the references to the original in the replies, in deference to the original poster's request... Chas From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of

Re: OT: test

2009-09-22 Thread Roberts, Chas
Move along folks, these are not the emails you want to read. Chas -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nichols, Wesley D CTR USAF AFMC 72 CS/SCBAF Sent: Tuesday, September 22, 2009 12:26 PM To:

Re: Robert02 Kern is out of the office.

2009-07-08 Thread Roberts, Chas
dd.mm.yy is only a puzzle at the beginning of the month. After the first two weeks it sticks out like horns on a pig. Kind of like military time. To understand it, just subtract 12 from the hours if you've eaten lunch. Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM)

Re: Supportweb Hilarity

2009-06-02 Thread Roberts, Chas
If you take the survey, you still cannot use the website. This is very bad. Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM) Riverside County Information Technology (RCIT) Office: 951-486-7780 Cell: 951-840-8699 eMail:

Re: Supportweb Hilarity

2009-06-02 Thread Roberts, Chas
Apparently whether you take the survey or not, you cannot access support web resources. Perhaps this is a way to eliminate that service? Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM) Riverside County Information Technology (RCIT) Office: 951-486-7780 Cell:

Re: OT - Happy Birthday US Marine Corps (U)

2008-11-10 Thread Roberts, Chas
Boo-Rah! A year and a half older than the US of A. Yours truly, Chas Roberts -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Monday, November 10, 2008 11:11 AM To:

Re: W-2 vs. 1099

2008-09-08 Thread Roberts, Chas
W-2 does not allow travel to and from work, I think. Travel during the day may be deductible, but not the round trip to the main work site. W-2 will also require the employing entity to withhold taxes. The 1099 allows all mileage to be deducted, since you are not an employee, but a

Re: Open Position - Remedy Developer - Oklahoma City, OK

2008-08-27 Thread Roberts, Chas
Maybe your home moves 80% of the 25% of the time you are there? Is it a mobile home? Chas From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Wednesday, August 27, 2008 1:11 PM To: arslist@ARSLIST.ORG Subject: Re: Open Position -

Re: Report Preview

2008-08-25 Thread Roberts, Chas
Why not just export to a CSV? Works for me... Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM) Riverside County Information Technology (RCIT) Office: 951-486-7780 Cell: 951-840-8699 eMail: [EMAIL PROTECTED] -Original Message- From: Action Request System

Re: OT: Friday (strange) humor

2008-07-18 Thread Roberts, Chas
This is very true. The least expensive digital system sounds better than all but the most expensive analog equipment. The media lasts longer, and is easier to duplicate for archival purposes. And if you like the warmth and natural distortion of the older gear, amp and preamp modeling is a

Re: Lines of code in Remedy?

2008-07-10 Thread Roberts, Chas
Careful! Maybe they are going to pay you based upon the number of lines of code, as a measure of complexity. Count the active links and multiply by the number of parameters in each. Same with filters, add them to the mix. Then multiply by the number of tickets. Add something for guides or

A little help?

2008-07-03 Thread Roberts, Chas
Hi Folks, I am searching for a copy of the free Adobe Reader that works with Windows CE 2.11 for a Hitachi SH4 processor. It's for an elderly PDA solid state laptop (Compaq Aero 8000) Does anyone have a copy, or a pointer to where I might procure one? Any other software for that unit

Re: Friday Humor

2008-05-23 Thread Roberts, Chas
Hi Jim, I think I missed the joke, but ROTFLMHO anyway. Chas From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jim Fox Sent: Friday, May 23, 2008 1:59 PM To: arslist@ARSLIST.ORG Subject: Friday Humor ** LOL. Fluxman

Questions regarding Licensing.

2008-01-08 Thread Roberts, Chas
Hi Listers, I want to refresh my memory... As a Remedy Skilled Professional, I remember that One Fixed License and Five Floating Licenses were basically interchangeable (the same price). Is this still the case? Also I remember that you had the option of setting Submitter Mode-Locked, which in

Re: Questions regarding Licensing.

2008-01-08 Thread Roberts, Chas
Thank you LJ LongWing (Head) for your speedy answer. But why would someone spend more for Floating Licenses than for fixed? I thought Floating Licenses were less expensive because they were not always available. This is why I thought that five people could share a license or one person could