Re: BMC Analytics

2014-01-07 Thread patrick zandi
: ** Hi, Does Business Analytics compare what is in a Remedy table against similar attributes in a .CSV file? For example if login ID is in the Remedy table, and in the .CSV file? _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: BO and Analytics

2014-01-07 Thread patrick zandi
they are related to each other ? What is the role of BO in BMC Analytics ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi

Re: BO and Analytics

2014-01-07 Thread patrick zandi
it with the usertool.. Crystal reports viewer application (desktop app) can use it too... just depends who and for what are you using it. IMHO On Tue, Jan 7, 2014 at 2:51 PM, patrick zandi remedy...@gmail.com wrote: https://communities.bmc.com/thread/30501 might be where you want to go. On Tue, Jan 7, 2014

Re: capturing all transactions

2013-12-05 Thread Patrick Zandi
Just remember in about 15 days you will be out if disk space ... Just saying Sent from my iPhone On Dec 5, 2013, at 18:53, Roger Justice rjust2...@aol.com wrote: ** There is also the ability to Audit the form. It is not recommended since it stores every field on the form but it can be

8.1 SP2 == JAVA question

2013-11-27 Thread patrick zandi
) at com.bmc.arsys.approval.main.ApprovalMainThread.initialize(Unknown Source) at com.bmc.arsys.approval.main.ApprovalMainThread.run(Unknown Source) at java.lang.Thread.run(Thread.java:722) log4j:ERROR No output stream or file set for the appender named [null]. -- Patrick Zandi

Re: 8.1 SP2 == JAVA question

2013-11-27 Thread patrick zandi
not extremely familiar with linked library problems on linux/unix, but I know there are commands you can use to determine if files are in the LD_LIBRARY_PATH or not and such. On Wed, Nov 27, 2013 at 9:19 AM, patrick zandi remedy...@gmail.comwrote: ** Hey'a all ENV:Solaris 10, Oracle

Re: I'm facing critical issue on 7.6.04 SP4

2013-11-20 Thread Patrick Zandi
Sounds like you added a permission to a tab or a field or modified system and they cannot access it Like the permissions you added were outside the application Sent from my iPhone On Nov 20, 2013, at 18:40, Jason Miller jason.mil...@gmail.com wrote: ** Is this only happening for Incident

Perl script runs == but not under a run process

2013-11-14 Thread patrick zandi
the process 1 with exit code of 0x0 AR Fork is showing the process 2 with exit code of 0x89 AR Fork is showing the process 3 with exit code of 0x0 any hints out there.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist

Re: Perl script runs == but not under a run process

2013-11-14 Thread patrick zandi
should give you the environment that ARS has so you can compare it to when the perl works Fred *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Thursday, November 14, 2013 1:34 PM *To:* arslist@ARSLIST.ORG

Re: Oracle people change password without warning

2013-11-12 Thread Patrick Zandi
Exactly! Set password from the SQL first Put password in clear text in the ar.config Startup Login as admin, go to first screen under database (admin tab) and enter password there apply)... Go look in the at.conf it is now encrypted Sent from my iPhone On Nov 12, 2013, at 19:30, Jason Miller

Re: BMC Chat with support

2013-11-07 Thread patrick zandi
and eventually it timed out. Anyone else have similar experiences? Is this something that BMC is not putting too many resources into? -- *Tauf Chowdhury* _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: BMC Chat with support

2013-11-07 Thread patrick zandi
resources into? -- *Tauf Chowdhury* _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: v8.1 Mid-Tier - Getting Crystal reports to work from Active Link button

2013-11-06 Thread Patrick Zandi
Did you put in a userid and password Inside it with port selecting the two middle check boxes? And then test it. I am thinking it needs an embedded... Sent from my iPhone On Nov 6, 2013, at 17:23, Susan Palmer suzanpal...@gmail.com wrote: ** We have been struggling with this for two weeks

Re: Remove SRM

2013-10-29 Thread patrick zandi
-- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Inbound Email Issue - 7.5

2013-10-17 Thread Patrick Zandi
Was your java recently updated that might be something you may want to look at Sent from my iPhone On Oct 17, 2013, at 16:33, Lippincott, Levi (OMA-GIS) levi.lippinc...@interpublic.com wrote: ** Hello, Our inbound emails are processing VERY sporadically (and frequently fails to

Re: Backpay for Federal Contractors

2013-10-17 Thread Patrick Zandi
Oh come on I was waiting for the sign for double pay for the contractors that had to work during the outage ! Man! You guys Sent from my iPhone On Oct 17, 2013, at 16:31, pritch pri...@ptd.net wrote: Agreed - I'll sign onto that! - Original Message - From: LJ LongWing

opensource software attack BMC?

2013-10-15 Thread patrick zandi
-2012277.pdf -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

rkm -- data import question

2013-10-14 Thread patrick zandi
anyone have a download / csv or articles I can get to import into the RKM 8.1 server ? email me directly .. if you do.. I know people cannot share some stuff.. I understand.. just asking.. Never hurt to ask. -- Patrick Zandi

Re: 7.6.04 ver switch from 32 bit to 64 bit

2013-10-11 Thread patrick zandi
or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ARS 32-bit or 64-bit?

2013-10-11 Thread patrick zandi
: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: 7.6.04 ver switch from 32 bit to 64 bit

2013-10-11 Thread Patrick Zandi
the app server. Jason On Fri, Oct 11, 2013 at 5:29 AM, patrick zandi remedy...@gmail.com wrote: ** I had a thought.. this might be a time to do a server group... Build a fresh box -- 64bit, add as a server group Rebuild Original box -- add back in to server group. Make one the Admin

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread patrick zandi
.. Terry _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread patrick zandi
, *patrick zandi* remedy...@gmail.com wrote: ** Double confirmed..without Premium (cost) you cannot use the CR we application, in addition to the BOA (BMC office analytic):: I like the CR side better than BOA myself. On Thu, Oct 10, 2013 at 3:25 PM, LJ LongWing lj.longw...@gmail.comwrote

Re: Work order

2013-09-24 Thread Patrick Zandi
Transition rules allow you to transition between statuses it's not the other way around so a rule has to be there for you to be able to transition Sent from my iPhone On Sep 24, 2013, at 19:24, Jason Miller jason.mil...@gmail.com wrote: ** I took a quick look and didn't see any Status

Really: Come on folks..

2013-09-17 Thread patrick zandi
as the next guy – so to speak… BUT FOLKS … COME ON ! -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Really: Come on folks..

2013-09-17 Thread patrick zandi
LOL -- the last one is wrong.. too funny.. https://docs.bmc.com/docs/display/public/ars81/Installation+and+upgrade+known+and+corrected+issues On Tue, Sep 17, 2013 at 9:19 AM, patrick zandi remedy...@gmail.com wrote: BMC Software Customer Support is notifying you of the following

Re: EXTERNAL: Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-17 Thread patrick zandi
the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access

Re: BMC Remedy Health Advisor

2013-09-13 Thread Patrick Zandi
Maybe there is a health committee advisor Sent from my iPhone On Sep 13, 2013, at 18:36, Carl Wilson carlbwil...@gmail.com wrote: ** Hi Christopher, Yes, installed this when it first came out (as I believe it was bases on another partner tool - just re-vamped so was expecting good

Re: ar.cfg tool

2013-09-12 Thread patrick zandi
LOL -- this is old, I just did not see the answer.. listed.. sorry better late than never.. On Thu, Sep 12, 2013 at 3:17 PM, patrick zandi remedy...@gmail.com wrote: in solaris you can lookup in man the DIFF or diff command On Mon, Sep 9, 2013 at 10:07 AM, Kemes, Lisa A DLA CTR

Re: ar.cfg tool

2013-09-12 Thread patrick zandi
it…… Thanks! ** ** Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ** ** ** ** _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

OT: JOB:: Senior Java J2EE Developer

2013-08-28 Thread patrick zandi
the required government security clearance which requires U.S Citizenship - in Falls Church, VA -- locally -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been

Re: Naked 8.1 server

2013-08-23 Thread Patrick Zandi
I just went through this, bare naked install is like a couple of hours max, itsm is 18 hours, the reverse of that is a waste of time Sent from my iPhone On Aug 23, 2013, at 16:55, Susan Palmer suzanpal...@gmail.com wrote: ** Hi Ray, We didn't strip it afterwards, but we are custom shop

8.00.01 Midtier on Tomcat / with Solaris 10 (compatibility?)

2013-08-14 Thread patrick zandi
/content/blank.gif] ...ht=false;setFormDataHolder(HOSTNAME Admin View', new... 9312a4...at=html (line 1) ReferenceError: ARSystemInit is not defined [image: chrome://firebug/content/blank.gif] ...HOSTNAME,Home Page,Default Admin View,null,null,null);var opnWnd = win... -- Patrick Zandi

Re: 8.00.01 Midtier on Tomcat / with Solaris 10 (compatibility?)

2013-08-14 Thread patrick zandi
) at com.remedy.arsys.prefetch.PrefetchWorkerImpl.prefetchForm(Unknown Source) at com.remedy.arsys.prefetch.PrefetchWorkerImpl.start(Unknown Source) at com.remedy.arsys.prefetch.AbstractManager$WorkerThread.run(Unknown Source) On Wed, Aug 14, 2013 at 4:31 PM, patrick zandi remedy...@gmail.com wrote

Re: 8.00.01 Midtier on Tomcat / with Solaris 10 (compatibility?)

2013-08-14 Thread patrick zandi
REPAIRED::: got it working Clear Cache: MS Windows / Compatibility mode.. Either or both got it working.. -- Patrick Zandi -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: 8.00.01 Midtier on Tomcat / with Solaris 10 (compatibility?)

2013-08-14 Thread patrick zandi
it does work on firefox 22 / 23 IE 8 , but definitely not IE 7.. FYI Tomcat / Solaris 10.. have a great day.. On Wed, Aug 14, 2013 at 5:07 PM, patrick zandi remedy...@gmail.com wrote: REPAIRED::: got it working Clear Cache: MS Windows / Compatibility mode.. Either or both got

Re: Crystal Reports - Why doesn't mine work?

2013-07-31 Thread Patrick Zandi
Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports

Re: RPC call failed; ONC/RPC call timed out when syncing with ADDM

2013-07-09 Thread patrick zandi
years -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Upgrade from v5.1.2 to v8.1

2013-06-27 Thread patrick zandi
_ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Upgrade from v5.1.2 to v8.1

2013-06-27 Thread patrick zandi
Make that you absolutely have to do an export -- you will have a little/big indian problem.. DBF's from solaris to linux are not compatible On Thu, Jun 27, 2013 at 10:49 AM, patrick zandi remedy...@gmail.com wrote: I am guessing that you are going to need to do an Export on solaris -- create

Re: performance issue

2013-06-26 Thread Patrick Zandi
You need to optimize your report and add indexes to your forms based on your query to drop your return times. I suspect you are table scanning Math is always on the right side of your query. IE. datefield = ($timestamp$ - xxx) Not reversed Always use and equal sign in every query to use the

Re: ITSM 8.1 SUSE 11. BPPM 9.0 - IBRSD/CMDB Extensions not working

2013-06-19 Thread patrick zandi
with this combination? Does anyone have a workaround? Thank you in advance, -Mauricio _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives

Re: ITSM 8.1 SUSE 11. BPPM 9.0 - IBRSD/CMDB Extensions not working

2013-06-19 Thread Patrick Zandi
with AR Servers mixed with different platforms and OS? I have not tried myself that approach Regards 2013/6/19 patrick zandi remedy...@gmail.com ** if you create another server -- Windows? or Solairs? and put it into your configuration (server group) --- and load the IBRSD

BOA issues -- running in parallel

2013-06-14 Thread patrick zandi
solutions without details. Anyone want to throw me a bone.. hints tips tricks, that work.. thanks -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: Odd 93 timeout behaviour in 8.1.0

2013-06-10 Thread patrick zandi
Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: OT: Laptop/Hardware questions

2013-06-07 Thread Patrick Zandi
12 gig of ram I recommend. Minimum Just saying Sent from my iPhone On Jun 7, 2013, at 21:58, Scott Barr scott.ba...@gmail.com wrote: ** To all you road warriors and non-road warriors alike… Which brands / models have you been using and where have you been purchasing them? I have

Re: Remedy SSO Login with CaC

2013-06-05 Thread patrick zandi
** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: Remedy SSO Login with CaC

2013-06-05 Thread patrick zandi
Remedy Developer ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Wednesday, June 05, 2013 9:55 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Remedy SSO Login with CaC ** ** ** is it free? and can

ARS 8.1 Server Groups - but 1 outside slightly

2013-05-15 Thread patrick zandi
will be the Integration part / and reconciliation/ and admin / and for it to run specific jobs functions.. Requirement to run Windows Powershell scripts to do work on Exchange server farms from the 1 windows ARS server in the group, but the rest are linux. -- Patrick Zandi

Re: ARS 8.1 Server Groups - but 1 outside slightly

2013-05-15 Thread patrick zandi
. On Wed, May 15, 2013 at 7:01 AM, patrick zandi remedy...@gmail.comwrote: ** Was wondering if anyone has made a server group of 2 servers same OS, and Architecture and 1 different. Possible impacts / problems, or is it in the docs not to do. which I did not notice. Scenario: 2 linux ARS servers

Re: ARS 8.1 Server Groups - but 1 outside slightly

2013-05-15 Thread Patrick Zandi
Actually this exactly why I asked the question, folks want to use powerscripting and other commands to do work on exchange server farms and othe stuff, so I would need to ensure the commands only run on the windows server and not on Linux Sent from my iPhone On May 15, 2013, at 17:20,

Re: Oracle-Two-Task in Oracle LoadBalanced Oracle DB

2013-05-08 Thread Patrick Zandi
You should be using the VIP address / racscan address as well, you don't normally just use any address so check with you oracle Dba/ network pugs a d make sure Sent from my iPhone On May 8, 2013, at 3:20, Mayuresh Wagh mayurbw...@gmail.com wrote: ** Hi Sonia, How to do you connect to

Re: huh? financial news for bmc ?

2013-05-07 Thread patrick zandi
://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi

huh? financial news for bmc ?

2013-05-06 Thread patrick zandi
http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: huh? financial news for bmc ?

2013-05-06 Thread patrick zandi
,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote:* *** ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter ** ** On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com

Re: huh? financial news for bmc ?

2013-05-06 Thread patrick zandi
. “Follow the cash” seems to be a good rule to follow these days. ** ** ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Monday, May 06, 2013 10:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh

Re: huh? financial news for bmc ?

2013-05-06 Thread patrick zandi
well it appears no one cares anymore about character, after all when I see Al Gore I see the same thing. and he is rich and popular... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are,

Re: huh? financial news for bmc ?

2013-05-06 Thread patrick zandi
On Mon, May 6, 2013 at 2:42 PM, patrick zandi reme...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_

Re: BMC MyIT

2013-04-25 Thread patrick zandi
://www.energytransfer.com/mail_disclaimer.aspx. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ -- *Tauf Chowdhury * _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: Encryption Question

2013-04-23 Thread Patrick Zandi
Sounds like what you want is db table encryption See your db engineer Sent from my iPhone On Apr 23, 2013, at 14:23, Abdullah Baytops abayt...@onefederalsolution.com wrote: ** Is it possible to encrypt the ARSYSTEM tablespace? Thanks in Advance V/R Abdul

Re: SRM Admin Guide Required

2013-04-08 Thread patrick zandi
years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: OT: An unexpected fork in the road...

2013-04-05 Thread Patrick Zandi
Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I

Re: An unexpected fork in the road...

2013-04-05 Thread patrick zandi
is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: OT: An unexpected fork in the road...

2013-04-04 Thread Patrick Zandi
Booo His I always appreciated you and you always were very balanced and truthful It is sad situation.. Sent from my iPhone On Apr 4, 2013, at 21:25, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread patrick zandi
_ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread patrick zandi
-- *From:* Action Request System discussion list(ARSList) [ arslist@ARSLIST.ORG] on behalf of patrick zandi [remedy...@gmail.com] *Sent:* Monday, April 01, 2013 1:13 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: RQC:ConsoleWizrd Error ** what version are you even

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread patrick zandi
By the way what version of java are you using.. ... I would not use 1.5 in any case... latest 1.6/1.7_17 is recommended.. I have had problems with 1.5 in the past.. with 7.6.3/7.6.4 fyi On Mon, Apr 1, 2013 at 1:36 PM, patrick zandi remedy...@gmail.com wrote: so nothing in the arerror.log

Re: Oracle-Cursor-Sharing for CMDB 7.6 and SLM 7.6

2013-03-20 Thread Patrick Zandi
It is force. Not similar it was a documentation error Sent from my iPhone On Mar 20, 2013, at 16:17, Oscar Herrera oherrera...@yahoo.com wrote: ** I'm wondering if anyone has experienced this same Oracle issue... I've installed CMDB 7.6. The documentation states Oracle-Cursor-Sharing

Re: Frustration

2013-03-19 Thread Patrick Zandi
Dumb question. Does you plugin have correct permissions on it. ... Like 755 for executing Sent from my iPhone On Mar 19, 2013, at 18:17, Grooms, Frederick W frederick.w.gro...@xo.com wrote: ** Permission denied makes me think of the Admin Console - Server Information - Configuration

cmdb asset status change computer systems

2013-03-14 Thread patrick zandi
, in inventory, on load, disposed, reserved, return to vendor, customer build -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: cmdb asset status change computer systems

2013-03-14 Thread patrick zandi
trouble? Rick On Thu, Mar 14, 2013 at 8:10 AM, patrick zandi remedy...@gmail.comwrote: ** managers being managers: can we change the status of the CI classes in the cmdb. Has anyone does this? any gotcha's? just asking.. if you have and the issues you found. Thanks. Classes currently

Re: Issues with 8.x support doc site?

2013-03-12 Thread patrick zandi
Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Issues with 8.x support doc site?

2013-03-12 Thread patrick zandi
I see an offline documentation 253meg, ARS is listed.. at least for 8.1, I would think it is listed for everything (EPD Site)... On Tue, Mar 12, 2013 at 10:31 AM, patrick zandi remedy...@gmail.com wrote: is the doc's available in the download section? or did they drop that too and put

Re: Issues with 8.x support doc site?

2013-03-12 Thread patrick zandi
unfortunately -- it has not been updates since Feb 8th.. so documentation fix actions are in it. FYI .. On Tue, Mar 12, 2013 at 10:37 AM, patrick zandi remedy...@gmail.com wrote: I see an offline documentation 253meg, ARS is listed.. at least for 8.1, I would think it is listed

Re: Issues with 8.x support doc site?

2013-03-12 Thread patrick zandi
not in it... ! sorry fingers went too fast.. On Tue, Mar 12, 2013 at 10:47 AM, patrick zandi remedy...@gmail.com wrote: unfortunately -- it has not been updates since Feb 8th.. so documentation fix actions are in it. FYI .. On Tue, Mar 12, 2013 at 10:37 AM, patrick zandi remedy

Re: ITSM Suite version 8.1.00 is Generally Available.

2013-02-21 Thread patrick zandi
: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ITSM Suite version 8.1.00 is Generally Available.

2013-02-21 Thread Patrick Zandi
as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Thursday, February 21, 2013 8:49 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM Suite version

Re: Work Order search issue

2013-02-18 Thread Patrick Zandi
Just a thought , ensure you do a clear all prior to search, Also if you have workflow like last name and fill in a bunch if fields well on a search they all have to match , true + true for field and field, but you might get different results if you put in the last name only and search, those

Re: Multi-Tenancy Question

2013-02-12 Thread Patrick Zandi
I think the on the behalf of feature still allows that with multitenecy on Sent from my iPhone On Feb 12, 2013, at 16:46, Arkadiusz Bryndza arcadius.bryn...@gmail.com wrote: ** Looks like your definition of separated has changed. Previously, Operating Companies haven't seen each other's

Re: Multi-Tenancy Question

2013-02-12 Thread Patrick Zandi
Missed the part they all want to see... Sorry about that... Sent from my iPhone On Feb 12, 2013, at 16:46, Arkadiusz Bryndza arcadius.bryn...@gmail.com wrote: ** Looks like your definition of separated has changed. Previously, Operating Companies haven't seen each other's incidents. Now,

I love the list

2013-02-06 Thread patrick zandi
I went to a meeting yesterday... and just wanted to assure you It is still alive a kicking... The old phrase: Cheap Good Fast : Pick 2 Still alive and kicking.. LOL -- Patrick Zandi ___ UNSUBSCRIBE or access

8.1 out for linux Core ITSM

2013-02-06 Thread patrick zandi
Jan 31st Linux stuff is out... a patch.. for 8 --- FYI.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: 8.1 out for linux Core ITSM

2013-02-06 Thread patrick zandi
your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Jan 31st Linux stuff is out... a patch.. for 8 --- FYI.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist

Re: 8.1 out for linux Core ITSM

2013-02-06 Thread Patrick Zandi
is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Wednesday, February 06, 2013 9:53 AM To: arslist@ARSLIST.ORG

Re: BMC Chat 8.0.00 experience?

2013-02-04 Thread Patrick Zandi
I see what you mean John. I keep wondering if they just used the monies that they spent on some new gimmick on the product itself how much better it would be and what kind of quality we would have as well. But I know they won't hear until someone at the top stops the flat spin. Sent from my

Enhancement-Rant: BMC - hot fixings for my application environment

2013-02-04 Thread patrick zandi
would be nice, then make a request. Well: just a thought. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Enhancement-Rant: BMC - hot fixings for my application environment

2013-02-04 Thread patrick zandi
Hey at least I have a chat client so I should not complain...8-) Mon, Feb 4, 2013 at 1:07 PM, patrick zandi remedy...@gmail.com wrote: I know we do this almost every year and still appears no one is listening, however I am still hopeful one day that this little rant will be instituted

8.00.01 Itsm patch Solaris

2013-01-31 Thread Patrick Zandi
I was wondering if anyone with this config having problems location Itsm folder as patch will not run --- error Attempting to apply BMC Remedy ITSM Suite 8.0.00.00 Patch 001 but BMC Remedy ITSM Suite 8.0.00.00 is not installed. Sent from my iPhone

Re: DSO - issues on 7.6.04?

2013-01-25 Thread Patrick Zandi
. G, very frustrating. Think I may start from scratch again, disable DSO, remove all config clean slate time. On 24 January 2013 11:53, Patrick Zandi remedy...@gmail.com wrote: ** It works for the email config as well, In case you needed to know Sent from my iPhone On Jan 24

Re: How fast is the uptake of Windows Server 2012?

2013-01-25 Thread patrick zandi
Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: DSO - issues on 7.6.04?

2013-01-24 Thread Patrick Zandi
It works for the email config as well, In case you needed to know Sent from my iPhone On Jan 24, 2013, at 3:39, Dave Barber daddy.bar...@gmail.com wrote: ** Doug/Ken, Many thanks - I'm sceptical of it being a password as such, as these are test servers on which I've set a generic

Re: UTC Time

2013-01-24 Thread patrick zandi
have lots of utc servers.. never had issues.. (except to remember that escalations run on SERVER time not local time)... Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

Re: UTC Time

2013-01-24 Thread Patrick Zandi
, Jan 24, 2013 at 6:25 AM, patrick zandi remedy...@gmail.com wrote: ** have lots of utc servers.. never had issues.. (except to remember that escalations run on SERVER time not local time)... Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist

Re: AR Server Event Monitoring Advice Requested

2013-01-23 Thread patrick zandi
, Larry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi

Re: BMC Mobility for ITSM

2013-01-16 Thread patrick zandi
years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

SAMPLE DATA filter running against production -- ARS 7.6.04

2013-01-16 Thread patrick zandi
filter action - ERROR 102 -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ServiceNow as SRM replacement?

2013-01-11 Thread patrick zandi
___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE

Re: ServiceNow as SRM replacement?

2013-01-11 Thread patrick zandi
-- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Is there a way to get a Remedy button click to call a Javascript function?

2013-01-05 Thread patrick zandi
to call a Remedy Javascript function which would be triggered by the click of a button. Is it possible to configure an active link to call some Javascript code? Or any other way of doing it? _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi

Re: Plugin Server

2013-01-04 Thread patrick zandi
the Answers Are, and have been for 20 years -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

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