/SendEmail.jtp?type=nodenode=121664i=0]
*Sent:* Friday, May 01, 2015 16:43
*To:* Hiremath, Raj
*Subject:* Re: Change management transitions
Hi Dave,
The below is for ITSM 8.1, but should be similar on 7.6.
If the Rejection is happening during the approval phase, then you can
configure ITSM
, 2015 16:43
*To:* Hiremath, Raj
*Subject:* Re: Change management transitions
Hi Dave,
The below is for ITSM 8.1, but should be similar on 7.6.
If the Rejection is happening during the approval phase, then you can
configure ITSM to send the change back to Draft, instead of setting the
change
I've had a question from some of our application users on the change
management status flow.
Our existing system is running on ARS 7.5, with a virtually standard 7.6
change management installation. In the early days of the systems
configuration, we decided that when a change was rejected, that
Hi Dave,
The below is for ITSM 8.1, but should be similar on 7.6.
If the Rejection is happening during the approval phase, then you can configure
ITSM to send the change back to Draft, instead of setting the change to
rejected.
1. Go to “Application Configuration Console, Custom
)]
[mailto:ml-node+s1n121663...@n7.nabble.com]
Sent: Friday, May 01, 2015 16:43
To: Hiremath, Raj
Subject: Re: Change management transitions
Hi Dave,
The below is for ITSM 8.1, but should be similar on 7.6.
If the Rejection is happening during the approval phase, then you can configure
ITSM
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