Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-12-01 Thread Mac Rhoades
Rick, Thanks again and yes, I did look at the white paper and I think I am going to be fine in the VMWare arena when I move to ITSM 7 but I am still a long way away from that. I would like to put this back out for my current situation and see if others can give me their actual experiences

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-25 Thread Richard Copits
We have it working and it’s working well. No real problems. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mac Rhoades Sent: Friday, November 21, 2008 4:14 PM To: arslist@ARSLIST.ORG Subject: Re: Company wants to use VMWare and SQL 2005 for Remedy

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-25 Thread Rick Cook
FWIW, what do you think of the new (last week) white paper BMC put out on running ITSM on a VM platform? Rick On Tue, Nov 25, 2008 at 6:01 AM, Richard Copits [EMAIL PROTECTED] wrote: We have it working and it's working well. No real problems. *From:* Action Request System discussion

Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Mac Rhoades
First, my environment: ARS 6.3 ITSM 6.0 (HelpDesk, Asset Management, Change Management) Some Custom Apps SQL Server 2000 IIS I have seen these items may be possible from various previous list emails but wanted to get some current information and advice. 1. My company would like to

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Roger Justice
ARS 7 is the first release that is supported on VM Ware. Previous releases will not be provided support if issues occure. -Original Message- From: Mac Rhoades [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Fri, 21 Nov 2008 3:55 pm Subject: Company wants to use VMWare and SQL 2005 for

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Mac Rhoades
Roger, Thanks and I appreciate the quick answer. I do know that is not supported by BMC but my question for both the VMWare and SQL 2005 is whether or not anybody has it working. If I can get it working and then have some issues, I know that I would be on my own as far as BMC support is

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Charles Baldi
And don't try to use it in production. Still significant performance impacts. We have QA and production environments that are identical except that QA is all VMs and Prod is native OS. Prod performance screams while QA is unacceptably sluggish (if it wer a production system). Regards, Chuck

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Roger Justice
All of the Flight Decks that BMC uses are on VMWare and I know that performance is effected however saving an new active link only takes a minute or two. -Original Message- From: Mac Rhoades [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Fri, 21 Nov 2008 4:13 pm Subject: Re: Company

Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3

2008-11-21 Thread Easter, David
Serendipitously, a new white paper was just posted about running ITSM and CMDB in a virtual environment. While, as others have said, support for AR System in a virtual environment wasn't added until AR System 7.0.00, perhaps the white paper will still be of value to you. Type(2) Product