On Fri, 27 Jun 2008 10:08:35 -0400, Axton wrote:
Dave,
Unless you have a network that supports jumbo frames, all the data
sent over the network gets broken into 1500 or less bytes per packet.
There is no reason to use packets bigger than 1500 bytes unless you
want to test
I personally utilize the wonderful ulitilty 'iPerf' www.noc.ucf.edu/Tools/*
Iperf*/ http://www.noc.ucf.edu/Tools/Iperf/ for all network connectivity
issues, record baseline timings, setup some periodic testing recording,
etc.
Setup the daemon on the server - then use the executable to record
-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Susan Palmer
Sent: 26 June 2008 17:44
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
Dave,
All of these are very good 'Remedy' answers. But it is likely your gut
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of T. Dee
Sent: 26 June 2008 19:14
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Do you have your users running reports during business hours? This
can slow down
On Thu, 26 Jun 2008 12:06:25 -0600, Dave Wilmot wrote:
Dave,
Your systems administrator(s) should easily be able to isolate the network
as the problem (or not) by running one or more utilities which will check
network round-trip times. One such tool might be the Solaris (Sun Unix)
ping -sRv
Dave,
Unless you have a network that supports jumbo frames, all the data
sent over the network gets broken into 1500 or less bytes per packet.
There is no reason to use packets bigger than 1500 bytes unless you
want to test fragmentation/defragmentation at each of the end points.
For measuring
Rentfrow
Principal Consultant, StrataCom
[EMAIL PROTECTED]
O 952-432-0227
C 701-306-6157
From: Action Request System discussion list(ARSList) on behalf of Barber, David
Sent: Thu 6/26/2008 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Remedy - sensitive to network
+% load.
Regards
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow
Sent: 26 June 2008 15:06
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Can you give us more information about
6/26/2008 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Remedy - sensitive to network performance?
**
Hi,
Has anyone experienced end-user performance problems with Remedy over
larger networks?
We're running a suite of bespoke applications, and are finding that some
tasks such as opening
]
Behalf Of Howard Richter
Sent: 26 June 2008 15:19
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
There are so many reasons for slow responce other then networks, however as
William said, we need more info.
To add to his list, is ther a difference between
Of William Rentfrow
Sent: 26 June 2008 15:06
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Can you give us more information about your setup? Database type, server
OS, web server type, etc?
I assume you are using 1 AR Server connected to a local (relative
, no packet loss ...
frustrating.
Regards
Dave
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Howard Richter
Sent: 26 June 2008 15:30
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
David
-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Gary Opela (Corporate)
Sent: 26 June 2008 15:38
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
Do a tracert from the remote user's computers :-) I don't know
.
Regards
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow
Sent: 26 June 2008 15:06
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Can you give us more information about
: Remedy - sensitive to network performance?
**
David,
That sounds about right on the load (but with out knowing the
number of users and tickets created per day that is a guess).
You could go olld school to pin down the issue. Have
...
frustrating.
Regards
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Howard Richter
Sent: 26 June 2008 15:30
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
David,
That sounds
]
Behalf Of William Rentfrow
Sent: 26 June 2008 15:52
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
No packet loss != fine :)
Obviously there is some network degradation during those times.
Does your network team have some kind of SLA regard what
June 2008 15:38
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
Do a tracert from the remote user's computers J I don't know if it will help
or not, but I like to run them. Maybe you could see the hop that is causing
the 60 m/s ping times.
Did your
(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rocky Rockwell
Sent: 26 June 2008 16:07
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
We did have issues with the many dns servers. People would use the
server name instead of the fully qualified name. At the time we also
@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
**
David,
That sounds about right on the load (but with out knowing the number of
users and tickets created per day that is a guess).
You could go olld school to pin down the issue. Have one of your remote
users
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, David
Sent: June 26, 2008 10:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Sorry ...
Clients are all running on v7.0.01 user tool. No mid tier in use.
AR Server
-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, David
Sent: June 26, 2008 10:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
Sorry ...
Clients are all running on v7.0.01 user tool. No mid tier in use
, Inc.
Sr. Analyst
Informatics Service Desk
631.858.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Thursday, June 26, 2008 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, David
Sent: Thursday, June 26, 2008 7:12 AM
To: arslist@ARSLIST.ORG
Subject: Remedy - sensitive to network performance?
**
Hi,
Has anyone experienced end-user performance problems with Remedy over
larger networks
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Thursday, June 26, 2008 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy - sensitive to network performance?
You are probably referring to the QoS and ToS, but that really
shouldn't be necessary unless the issue
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, David
Sent: Thursday, June 26, 2008 7:12 AM
To: arslist@ARSLIST.ORG
Subject: Remedy - sensitive to network performance?
**
Hi,
Has anyone experienced end-user performance
: Re: Remedy - sensitive to network performance?
Do you have your users running reports during business hours? This
can slow down Remedy quite a bit - unless you have a dedicated
reporting server. Or perhaps you have users running unqualified
searches - that will also impact performance.
On 6/26
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