Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Hi, Exporting to ARX files is simple with RRR|Chive: https://rrr.se/cgi/index?pg=chive This sample config file will fit most people file will export everything in a form to an ARX-file in the target directory. # my arx export config file source_server = myserver source_tcp = 1234

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

As far as this one issue goes, if BMC would rather add an "export all fields" function to the Data Import Tool and rename it the Data Import/Export tool, that would work too. I believe the *Web* report type has an "add all fields" capability, but they left it out of the *AR System* report type

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

On 18 Dec 2015 14:15, "Walters, Mark" wrote: > ** > > *UPDATE – this was fixed in the 9.0 SP1 server – the User Tool can use > overlaid forms again.* > > > > Knowledge Base article KA427109 > > > > > Some changes

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

I have to second both “Modify All” and exporting ARX files being much easier in the WUT. I’d also add that certain BMC forms such as those related to RBE, are almost impossible to use (at least on 8.x) without going through the WUT. We rely on RBE for a lot of custom email actions and I don’t

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

OK. I guess I'm not the only one that found this as well. Trying to export a .arx file with the MidTier is a lesson in patience and sometimes, futility.(Hint Hint Doug !!). I thought that perhaps there was a "trick" to do this via the MidTier and that I was missing the boat on this one,

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Cutting support for the WUT was simply not the right move. Look at a company like Cherwell that supports a fat client. They freely admit that there are some features such as dashboards and stuff that are only available to the web client. However, there are some functions that are just simply

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Hi Doug, Perhaps BMC should investigate *why* folks are still clinging to the User Tool. What functionality does it provide that is missing in the web client? Identify it and where technically possible, add that functionality to the web client. Then the *need* (if not desire) for the User Tool

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

So the overlaid forms also able to open in User tool??? On 18 Dec 2015 2:15 pm, "Walters, Mark" wrote: > > ** > > UPDATE – this was fixed in the 9.0 SP1 server – the User Tool can use overlaid forms again. > > > > Knowledge Base article KA427109 > > > > Some changes in the

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

I find it quite useful when doing large data import tasks with modify all functions and all. Why run all that traffic through the Mid-tier layer for an administrative function? Rick On Dec 26, 2015 5:02 AM, "JD Hood" wrote: > ** > Hi Doug, > > Perhaps BMC should investigate

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Everyone, Just to be clear here and reinforce some things that have been mentioned. One commitment we have is compatibility with our API/interfaces. We want to be sure that if you have written a program to the system on any version of the server, that it will continue to work on future

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Hi, As long as the user tool supports all datatypes that the server does, there should be no problem using ARUser.exe. So this is what I am looking for in new server releases. The other reason I look for new datatypes is that any API program working with data, such as RRR|Chive, might need to

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

The fix was a change on the server side. The arf file that the server exports and is used by the WUT included the __o extension for form overlays. The 9.0 server no longer uses this internally – you can see in the arschema table that a form and its overlay now have the same name and schemaid,

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Jason, The major difference between this and those 'other tools'...is that they actually maintain the other ones...this is a tool that they haven't put out a release for in several years, and don't plan on (as far as I know of) at any point in the future On Fri, Dec 18, 2015 at 6:20 PM, Jason

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

BMC support told me one options for this because I had the exact same situation - how do I tell if a server is up quickly? Their response was pretty good. Create a script (or batch file if you're on windows) and execute it manually. The script should have one line for each server and run

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

All I can say is 'Long live the UserTool'... May not do all the fancy mid-tier stuff, but is rock solid, reliable, and extremely fast. Sent from my iPhone > On Dec 19, 2015, at 12:55 AM, Misi Mladoniczky wrote: > > Hi, > > I think it is great news. > > Note that they fixed

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Hi, I think it is great news. Note that they fixed the AR Server rather than the User Tool. This was clearly a bug on the server side, as the server did not comply to the way the older API worked. The client sends it's API-version along with the call to the server, and the server is supposed to

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

Thanks for the update Mark. I thought the User Tool is dead. > On 18 Dec 2015, at 09:45, Walters, Mark wrote: > > ** > UPDATE – this was fixed in the 9.0 SP1 server – the User Tool can use > overlaid forms again. > > Knowledge Base article KA427109 >

Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

UPDATE - this was fixed in the 9.0 SP1 server - the User Tool can use overlaid forms again. Knowledge Base article KA427109 Some changes in the server in version 9.0 mean that the User Tool is unable to work with overlaid forms.

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

I was thinking the same thing. This is a dangerous precedent. Just as people are finally accepting WUT is dead it gets some new life (not that I am going to complain). Although thinking about it a little more... there are a number of tools that BMC doesn't officially support but do maintain.

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

It's still a very useful tool. Just the other day I needed to check the users getting connected to each AR server for a licensing issue -- I couldn't really do this without adding the AR servers to the mid-tiers -- the client uses lead balancers. The User Tool made this very easy. On Fri, Dec 18,