Re: Importing data into join forms in Asset Management module

You probably mean the Instance ID field. Since this is field ID 179 it is automatically generated by the system as long as you don't map it in the Import tool. Regards, Michiel On 5/11/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote: ** Roger and all: I forgot about that

Remedy and MS SQL

Hello list, We are using self-written ServiceDesk software, which stores our asset data in MS SQL database. Is it possible to create an engine which would parse the asset database on a regular basis and update asset data in the Remedy ITSM OOTB? I’ve seen

Flashboards - Can Line Graph show calculated Percent ?

Hi, Please let me know if it is possible to do something as follows in Flashboards and display it as a Line graph. Count(A) / Count(B) * 100 (A Percentage) Hence I've two Flashboard variables, one for each count. How can I divide the two Flasboard variables , and multiply by 100 and display

Re: HP vs. Remedy - License Costs

Title: "HP vs. Remedy" - License Costs ** Hi Richard, thank you for the information. That is interesting. So that would be the following : Basic HP OV SD license = - allows use of Incident Module - allows use of custom made applications/forms ?? So the Basic HP OV SD license is

Re: ARS 6.3 Download weirdness

It beginns (the bugs...) -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Wednesday, May 10, 2006 10:00 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 6.3 Download weirdness Yeah, I'm talking to myself...

User Tool issues

** All, Got an issue with the user tool, only on one PC though. Doesn't matter which client - 5.1.1, 6.3 (original, patch 15 and patch 16), it will not open the object list. The application just completely crashes out. Its running on XP, SP2. Doesn't matter which user id either. Any

Re: First ARS 7.0 Document

Rick, Do you have any information on ITSM 7 and CMDB 2 release date? Is it soon ;) or not very soon (in 60-90 days)? Kind regards Dmitry Bezhenar -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday,

Re: User Tool issues

On Windows XP if the user tool was working have you tried to do a system restore before the problem started. Dan From: Action Request System discussion list(ARSList) on behalf of Dave Barber Sent: Thu 5/11/2006 5:25 AM To: arslist@ARSLIST.ORG Subject: User

OT: Asset managment options with the Remedy

We are in the process of reviewing asset management software options and wanted to see what options all of you are using out there with Remedy. You thoughts are truly needed as you are the ones who have been though this process and your the experts im still the newbe here. I would also like to

MS Info Path and Remedy Webservices

Title: MS Info Path and Remedy Webservices ** Hello list, anyone ever managed to get Remedy's WebServices running with MS Info Path 2003 ? When putting the URL into Info Path, the Remedy Create operation is succeffully located. However when selectiong the operation and clicking next, the

Remedy Developer Needed - VA

Posting is for a colleague: Princeton Information is looking for a long-term Consultant at one of our leading financial clients in the Tyson’s Corner area in Northern Virginia. Job description: Responsible for developing Remedy Change Management Workflow in Remedy Action Request System

Re: Remedy V7 Documentation Released

Just don't use Mozilla to view or save the pdfs!! The web site doesn't really like Mozilla! Dylan ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Asset managment options with the Remedy

From my experience with those three products, I'd say to look at some of what Remedy AM gives that the others don't: Purchasing and financial tracking (including depreciation), and a full CMDB. If you already have products tracking your asset lifecycles, and don't foresee the need for a

Re: User Tool download on its own?

not at this time. Why would you have a seperate download for the user tool?? On 5/11/06, Dave Barber [EMAIL PROTECTED] wrote: ** All, Just had a browse around the Remedy (sorry, BMC) site for the v7 downloads - is there an option anywhere to just download the user tool, without admin/import

Re: Shareware : The LOL Tool

** Robert, Heres where you now reside J http://www.mattreinfeldt.com/site/index.php?option=com_docmantask=cat_viewgid=19Itemid=28 Heres the actual tool link: http://www.mattreinfeldt.com/site/index.php?option=com_docmantask=cat_viewgid=38Itemid=28 Also, if you have a login to

Re: User Tool download on its own?

** I'm having a total nitemare with the user tool (v5.1.1, 6.3, patch 15 or 16)- I'm trying to export helpdesk ticket data, and it fails at 15,001 records, thought I'd try the v7 user tool. This is all for our migration from 5.1.1 to 6.3, I'm trying to get a decent sample set of data onto our

Re: Closing a window after save

What about having the filter that displays the message set a temp field to a specific value. Then have the AL that fires on after submit only fire if that field has that value...and close the form -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: Remedy Developer Needed - VA

I have the qualifications requested and would be interested in this job if it could be done mostly remotely. Any chance of that? Could commute from here (Virginia Beach) periodically as needed. Jim Fox 757-343-5685 [EMAIL PROTECTED] -Original Message- From: Action Request System

Re: Migrator 7.0

** I had the same problem, but was able to find MFC71U.DLL on the web. I was just about to put in a ticket when I read your email. [EMAIL PROTECTED] May 10, 2006 4:38 PM ** I downloaded and installed the new migrator (after uninstalling the old and rebooting the machine). Whenever I try to run

Re: Importing data into join forms in Asset Management module

It is my understanding that you can submit to a Join form but the submit in and of itself does nothing. You can however create workflow that fires on submit to create the underlying entries in the appropriate tables. -Original Message- From: Action Request System discussion

ARServer 6.3 patch 16 krasching

Hi, We are seing some sporadic (very frequent) krasching on a server: - Windows Server 2003 - MS SQL Server - ARServer 6.3 patch 16 (patch 14 shows the same problem) Here is a small exerpt from a combined logfile.bak just before the server dies. It is more or less similar each time. At least

CMDB Expertise

** Hello List Fusion has a need for a Remedy Consultant with CMDB installation experience for a project in the Thames Valley (UK). This is a contract opportunity, initially running for 3 months. I appreciate that practical CMDB experience is currently in demand and supply is limited, as

Re: Group Definitions and Best Practices

I can say what doesn't work - having large number of groups and using solely groups to differentiate _work assignment_, excluding Region/Site/Department, Category/Type/Item, and Skills. Or put another way, I'd recommend leveraging C/T/I, R/S/D, and Skills in addition to group for work assignment.

Re: TimeZone / Date-Time fields

** Yeah, the problem I think is that even on the client OS (Windows Server 2003) the timezone of user's choice is not available. I will try installing the 1418 patch and will let you know. Another thing I found out is that we can force the TimeZone by editing the ar.ini file as follows:

Re: Migrator 7.0

** David, I found the file on my laptop that is running 7.0 fine. I put it in the system 32 folder. Now when Irun, it bombs out with the attached error. Was there something else that you did other than just putting in the file? Warren On 5/11/06, David Yearsley [EMAIL PROTECTED] wrote: ** I

Re: Importing data into join forms in Asset Management module SOLVED

Thanks, Michiel and James and Roger, I did a mass update on BMC:BMC_ComputerSystem and set DatasetID to “BMC.ASSET.” Now they show up in AST:ComputerSystem. I am trying not to be a “Lazy poster.” I searched the Asset Management pdf document for “DatasetID” and didn’t find anything. I’ve also

Re: Migrator 7.0

** Did anyone else notice the "Built on Remedy" part of the logo (go to Help -- Abouton Migrator 7)? Looks like more of the rebranding strategy. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren BaltimoreSent: Thursday, May 11,

Re: Migrator 7.0

** I installed on top of the old one.. it moved what it wanted.. and did not ask for anything.. Clean. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David YearsleySent: Thursday, May 11, 2006 11:00 AMTo: arslist@ARSLIST.ORGSubject: Re:

Re: Migrator 7.0

** I got kinda a sick'ing feel in the pit of me wallet.. Logo is Wrong Font as well. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick CookSent: Thursday, May 11, 2006 1:07 PMTo: arslist@ARSLIST.ORGSubject: Re: Migrator 7.0 ** Did anyone

Re: ARS 7.0: Administrator Forms Menu

Yep, we use it here. It's pretty cool. However, in 6.3 there are some quirks. Let's hope that they're fixed in 7.x. Michelle -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Wednesday, May 10, 2006

Re: Onsite Training

Enterprise Management Solutions http://www.emscorporation.com/education/index.asp -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Thursday, May 11, 2006 2:31 PM To: arslist@ARSLIST.ORG Subject: OT:

Re: SQL server/files question

** That is incredibly true; I heard a few days ago that a test restore had been tried on our big ERP application (first time ever), only to find that it didn't work (the backup was performed on data that was being updated). I don't think we've ever had to do a restore of the database, not even

Re: Onsite Training

Column IT provides customized onsite training... www.columnit.com Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Thursday, May 11, 2006 1:31 PM To: arslist@ARSLIST.ORG Subject: OT: Onsite

Re: Group Definitions and Best Practices

** This is in alignment with what I know and have experienced to date. Are there any documents that delineate this process and why it is/isnt a best practice? Thank You, Chris Doble Mobile:949-533-5346 Email:[EMAIL PROTECTED] Web: http://www.aisconsulting.net From:

Re: opinions please - build vs buy

In my world, this has always been a question of process. IF you have established processes that cannot be altered, that must accomodate special circumstances NOT readily accomodated by out of the box solutions, then you should build. IF however, your processes are a mess and you need to force

Need Remedy Developer contractor in VA

Need a Remedy developer to come in and help us with creating modifications to our Remedy Help Desk 6 environment that are presently outside our scope of ability. Please reply with your availability skill set and fees. Thank you.