Re: IP address change - HELP
What box did you change the ip address on? The Remedy server or the Oracle? If it was the oracle, did you update your tnsnames.ora file on the remedy server? _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Koski, David Sent: Tuesday, November 11, 2008 6:58 AM To: arslist@ARSLIST.ORG Subject: IP address change - HELP ** We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won't fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn't appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn't seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552) Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn't change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OLE Headache
Yes Ran into that issue with the 6.3 Patch 18 client when attempting to connect to outlook. We tried a lower 6.3 client and a 7.0 client and both worked. So you could try a different version of the client tool and see if that fixes it. HTH Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, November 10, 2008 4:42 PM To: arslist@ARSLIST.ORG Subject: OLE Headache Has anyone gotten the following error message while trying to use OLE via an active link? Problem: Error fetching requested interface object. Details: No such interface supported. We are all Windows running MSSQL and the OLE is attempting to control Microsoft MapPoint. Thanks, Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: IP address change - HELP
Quite simply your database isn't able to communicate with your app server. So you need to check things like firewall settings to make sure that the listner port is not blocked. Use ping, tnsping, traceroute, netstat to figure out if network wise all is in place. I had a situation simliar to this and it turned out to be that my nic cards weren't set to full duplex, bad cable, on a bad port. It was a bit fustrating to troubleshoot as it was working enough that pings and tnspings went through with no problems. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 [EMAIL PROTECTED] 11/11/08 8:57 AM ** We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won't fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn't appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn't seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552)Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn't change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password
Knowing the concepts behind the java stuff helps: - jar contains class files - class file can load native libraries (jni) - the native libraries are located using the same resolution method that the dynamic linker for that OS uses Any time you see java.lang.UnsatisfiedLinkError, it means that a native library could not be found. Axton Grams On Tue, Nov 11, 2008 at 9:43 AM, Bala Patel [EMAIL PROTECTED] wrote: ** Thank you Axton. That did the trick! From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, November 10, 2008 10:13:32 PM Subject: Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password Make sure that the PATH environment variable includes the dll's required by the api (arapi, arjni, etc.) Axton Grams On Mon, Nov 10, 2008 at 8:35 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I have upgraded to version 7.1. The only issue I am having is that my flashboards are coming up with an authentication error. I read that I need to run the FBDriver since the application password changed. When I run the FBDriver, I am prompted to set the password with the following: PasswordMisc -- set (spw) quit (q) Enter the command : spw SET PASSWORD New Password : remedy Exception in thread main java.lang.UnsatisfiedLinkError: ECPUtil at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) at FBDriver.SetPassword(FBDriver.java:159) at FBDriver.GetAndExecuteCommand(FBDriver.java:95) at FBDriver.main(FBDriver.java:249) I have set my classpath with all of the jar files in the flashboard directory and this is still giving me the same error. arutil70.jar:flashd71.jar:arutil71.jar:flashd71.jar:spring.jar: ** The ARS environment Solaris version 9 ARS 7.1 Patch 5 Mid-Tier 7.0 Patch 4 New Atlanta Servlet Engine Oracle 10G Remote *** Regards, Bala Patel Remedy Independent Consultant __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: IP address change - HELP
I don't think that is the problem.. the immediate line after says that the SQL database is now available which means it was temporarily inaccessible. Did you'll make a change to the hostname as well as the IP or is it only an IP change? Is the email server installed on the same machine as the AR Server? Can you ping the AR Server on the new IP from the email server if its a different host using both the new IP address and the host name? Joe From: Koski, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, November 11, 2008 8:57:55 AM Subject: IP address change - HELP ** We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won’t fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn’t appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn’t seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552) Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn’t change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: IP address change - HELP
Well the problem is that it continues to do it and ARS is never accessible (We never see our TCP port open). None of the plugins are starting up as well, it seems to continue to go through this cycle. ARS/Oracle, etc are all installed on the same box. We changed the IP on that particular box and the tnsnames.ora file, etc are all set to the DNS name of the host. We've been able to login and out of oracle with sqlplus without an issue. DNS was update and has propagated and the /etc/hosts files were update to reflect the IP change (The DNS name is exactly the same, it was only the IP that changed). We essentially moved it from a public IP address into private space. David From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, November 11, 2008 11:01 AM To: arslist@ARSLIST.ORG Subject: Re: IP address change - HELP ** I don't think that is the problem.. the immediate line after says that the SQL database is now available which means it was temporarily inaccessible. Did you'll make a change to the hostname as well as the IP or is it only an IP change? Is the email server installed on the same machine as the AR Server? Can you ping the AR Server on the new IP from the email server if its a different host using both the new IP address and the host name? Joe From: Koski, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, November 11, 2008 8:57:55 AM Subject: IP address change - HELP ** We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won’t fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn’t appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn’t seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552) Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn’t change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: No. of Records displayed in the My Requests table of Requester Console
Thanks Mac, I found the option to set that. Under the Table Field Properties/ Table Tree Property, there is a setting Max Rows and that was set to 10 in our system. On Tue, Nov 11, 2008 at 8:04 AM, Mac Rhoades [EMAIL PROTECTED] wrote: ** Kiran, Not sure if the same in 7.0.1, but in HelpDesk 6.0, this is where I would look. In the My Requests table properties on the Remedy Requester form under Field Properties/Advanced Display the Size of Chunk is probably set to 10. *Mac Rhoades* *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *kiran kodali *Sent:* Monday, November 10, 2008 4:53 PM *To:* arslist@ARSLIST.ORG *Subject:* No. of Records displayed in the My Requests table of Requester Console ** Hi All, We are using Incident Management 7.0.1, Patch 7. There are only 10 records displayed in the My Requests table of Requester Console. It shows 10 entries returned - 73 entries matched on the top of the table. What is the possible option that is restricting this number to 10? I have checked the Qualification under the Table/Tree Property, an EXTERNAL qualification is used there, which is testing 'Status' 6000. I checked the workflow to find if some AL or Filter is restricting the returned rows to 10 but, i did not get any clue. Any idea or clue is greatly appreciated. Thanks Regards, Kiran Kodali Ph: 940-231-8524 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Disclaimer for DataPath This electronic message, together with any attachments, is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is privileged or confidential and is the intellectual property of the sender. If you are not the named addressee, you are expressly prohibited from reading, printing, retaining, copying, distributing or disseminating this message or any part of it or any attachments or any information contained therein. Doing so may be actionable under state or federal laws. If you have received this message in error, please notify the sender immediately either by phone (866-855-3800) or reply to this e-mail and immediately delete all copies of this message and any attachments. All electronic messages and attachments sent and received are subject to monitoring, reading and archival by DataPath. The recipient of this electronic message is responsible for ensuring that it and any attachments are free from viruses or other software or defects that may affect any computer system into which it is received or opened. DataPath accepts no responsibility for any damage that may arise from the receipt or use of this electronic message or any attachments. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Regards, Kiran Kodali Ph: 940-231-8524 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Remedy Reports - Auto Refresh
I have been requested to write a report that can be displayed in real time on a monitoring screen. I can get the report I want no problem but am not sure if I can set up some sort of Auto Refresh setting on it? I am working directly out of the Remedy reporting console. Is this something that would need to be custom with Crystal Reports? Thanks neilp -- View this message in context: http://www.nabble.com/Remedy-Reports---Auto-Refresh-tp20446580p20446580.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: IP address change - HELP
When you changed the IP did you restart Oracle? The Oracle server will cache some of its connection information, which will prevent some types of connections to fail (i.e. sqlplus will work, but the OCI connections will fail). Also in Remedy are you referencing the Oracle server as a Remote database or Local database? Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Koski, David Sent: Tuesday, November 11, 2008 12:37 PM To: arslist@ARSLIST.ORG Subject: Re: IP address change - HELP Well the problem is that it continues to do it and ARS is never accessible (We never see our TCP port open). None of the plugins are starting up as well, it seems to continue to go through this cycle. ARS/Oracle, etc are all installed on the same box. We changed the IP on that particular box and the tnsnames.ora file, etc are all set to the DNS name of the host. We've been able to login and out of oracle with sqlplus without an issue. DNS was update and has propagated and the /etc/hosts files were update to reflect the IP change (The DNS name is exactly the same, it was only the IP that changed). We essentially moved it from a public IP address into private space. David From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, November 11, 2008 11:01 AM To: arslist@ARSLIST.ORG Subject: Re: IP address change - HELP I don't think that is the problem.. the immediate line after says that the SQL database is now available which means it was temporarily inaccessible. Did you'll make a change to the hostname as well as the IP or is it only an IP change? Is the email server installed on the same machine as the AR Server? Can you ping the AR Server on the new IP from the email server if its a different host using both the new IP address and the host name? Joe From: Koski, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, November 11, 2008 8:57:55 AM Subject: IP address change - HELP We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won't fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn't appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn’t seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552) Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn’t change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy Reports - Auto Refresh
Wouldn't flashboards be a better solution for this? Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 [EMAIL PROTECTED] 11/11/08 2:29 PM I have been requested to write a report that can be displayed in real time on a monitoring screen. I can get the report I want no problem but am not sure if I can set up some sort of Auto Refresh setting on it? I am working directly out of the Remedy reporting console. Is this something that would need to be custom with Crystal Reports? Thanks neilp -- View this message in context: http://www.nabble.com/Remedy-Reports---Auto-Refresh-tp20446580p20446580.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Computer telephony for Avaya
Hello I am looking to integrate a Remedy custom application with an Avaya telephone system. Can anyone point me to computer telephony integration software for an Avaya? Tony ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
how to it...help me
I am trying to create a work flow..simply like I want to select file from web and I can able to download to my c: drive how can I do it help me -- View this message in context: http://www.nabble.com/how-to-it...help-me-tp20448422p20448422.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: No. of Records displayed in the My Requests table of Requester Console
Kiran, Not sure if the same in 7.0.1, but in HelpDesk 6.0, this is where I would look. In the My Requests table properties on the Remedy Requester form under Field Properties/Advanced Display the Size of Chunk is probably set to 10. Mac Rhoades From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of kiran kodali Sent: Monday, November 10, 2008 4:53 PM To: arslist@ARSLIST.ORG Subject: No. of Records displayed in the My Requests table of Requester Console ** Hi All, We are using Incident Management 7.0.1, Patch 7. There are only 10 records displayed in the My Requests table of Requester Console. It shows 10 entries returned - 73 entries matched on the top of the table. What is the possible option that is restricting this number to 10? I have checked the Qualification under the Table/Tree Property, an EXTERNAL qualification is used there, which is testing 'Status' 6000. I checked the workflow to find if some AL or Filter is restricting the returned rows to 10 but, i did not get any clue. Any idea or clue is greatly appreciated. Thanks Regards, Kiran Kodali Ph: 940-231-8524 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Disclaimer for DataPath This electronic message, together with any attachments, is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is privileged or confidential and is the intellectual property of the sender. If you are not the named addressee, you are expressly prohibited from reading, printing, retaining, copying, distributing or disseminating this message or any part of it or any attachments or any information contained therein. Doing so may be actionable under state or federal laws. If you have received this message in error, please notify the sender immediately either by phone (866-855-3800) or reply to this e-mail and immediately delete all copies of this message and any attachments. All electronic messages and attachments sent and received are subject to monitoring, reading and archival by DataPath. The recipient of this electronic message is responsible for ensuring that it and any attachments are free from viruses or other software or defects that may affect any computer system into which it is received or opened. DataPath accepts no responsibility for any damage that may arise from the receipt or use of this electronic message or any attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
IP address change - HELP
We recently changed the IP address on a new box from a public address to a private address. DNS has been updated, /etc/hosts (linux system), etc. Now ARS won't fire up. Oracle seems to be running fine and we can connect to it via SQL, however ARS seems to be having problems. The startup starts armonitor and arserverd but never starts the email engine or plugins. It doesn't appear the arserverd is fully starting. The TCP port is never opening. After startup the system sits for a while and then comes back with the following errors (Which doesn't seem to make sense, how can TNS time out but then immediately tell me the database is available): Tue Nov 11 08:46:34 2008 390600 : Failure during SQL operation to the database (ARERR 552) Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred Tue Nov 11 08:46:49 2008 390600 : SQL database is now available (ARNOTE 592) The listener is running, everything is pointed right (We didn't change anything in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the host firewall (as well as the departmental firewall) so no blocking. Does anyone have a clue? Has anyone seen this? Thanks David ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password
Thank you Axton. That did the trick! From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, November 10, 2008 10:13:32 PM Subject: Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password Make sure that the PATH environment variable includes the dll's required by the api (arapi, arjni, etc.) Axton Grams On Mon, Nov 10, 2008 at 8:35 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I have upgraded to version 7.1. The only issue I am having is that my flashboards are coming up with an authentication error. I read that I need to run the FBDriver since the application password changed. When I run the FBDriver, I am prompted to set the password with the following: PasswordMisc -- set (spw) quit (q) Enter the command : spw SET PASSWORD New Password : remedy Exception in thread main java.lang.UnsatisfiedLinkError: ECPUtil at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) at FBDriver.SetPassword(FBDriver.java:159) at FBDriver.GetAndExecuteCommand(FBDriver.java:95) at FBDriver.main(FBDriver.java:249) I have set my classpath with all of the jar files in the flashboard directory and this is still giving me the same error. arutil70.jar:flashd71.jar:arutil71.jar:flashd71.jar:spring.jar: ** The ARS environment Solaris version 9 ARS 7.1 Patch 5 Mid-Tier 7.0 Patch 4 New Atlanta Servlet Engine Oracle 10G Remote *** Regards, Bala Patel Remedy Independent Consultant __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy Reports - Auto Refresh
I was just about to suggest the same thing. If for whatever reasons you do not want to use flash-boards, and if the reports that you need are purely numbers, how about direct queries to the database that returns the figures to the screen? Have an AL to refresh these figures using those queries every 5 minutes or so. You will need to write good queries however to minimize a performance hit.. Cheers Joe From: Benedetto Cantatore [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, November 11, 2008 3:40:54 PM Subject: Re: Remedy Reports - Auto Refresh ** Wouldn't flashboards be a better solution for this? Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 [EMAIL PROTECTED] 11/11/08 2:29 PM I have been requested to write a report that can be displayed in real time on a monitoring screen. I can get the report I want no problem but am not sure if I can set up some sort of Auto Refresh setting on it? I am working directly out of the Remedy reporting console. Is this something that would need to be custom with Crystal Reports? Thanks neilp -- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
OT: Service/Product Catalog standards
Hi ArsList, Have you ever heard of any service/product catalog standards? For example, if we have two shops - shop A and shop B. They both sell different laptops for different prices. Then we have internet services (comparethemarket.com, gocompare.com, google market and so on..). Their should be a way how these internet services retrieve data from the suppliers on a regular basis. And I assume they all use the same standard. I was trying to google it without any success. Thanks! Toby. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Computer telephony for Avaya
Look at the bottom of this page.. http://www.simplicti.com/web3/content/view/60/37/ Joe From: Tony Hartley [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, November 11, 2008 3:47:05 PM Subject: Computer telephony for Avaya ** Hello I am looking to integrate a Remedy custom application with an Avaya telephone system. Can anyone point me to computer telephony integration software for an Avaya? Tony ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
how can I capture LanID ?
can any one say how can i capture my lan ID please. -- View this message in context: http://www.nabble.com/how-can-I-capture-LanID---tp20453407p20453407.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: how can I capture LanID ?
Use the proper system call On Tue, Nov 11, 2008 at 10:23 PM, gok's [EMAIL PROTECTED] wrote: can any one say how can i capture my lan ID please. -- View this message in context: http://www.nabble.com/how-can-I-capture-LanID---tp20453407p20453407.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: how to it...help me
Have you noticed how your questions don't solicit many responses? You may want to try reading this page: http://www.catb.org/~esr/faqs/smart-questions.html On Tue, Nov 11, 2008 at 4:22 PM, gok's [EMAIL PROTECTED] wrote: I am trying to create a work flow..simply like I want to select file from web and I can able to download to my c: drive how can I do it help me -- View this message in context: http://www.nabble.com/how-to-it...help-me-tp20448422p20448422.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
