Hi,
If you require integration to more than one vendor then I suggest looking
into a reusable third party application.
BMC Atrium Orchestrator has a Service Now Adapter and associated processes
that can be utilised. This can then be reused as additional vendors require
an interface.
And I'm currently working with BizTalk as the middleware to talk to other
apps which seems to be pretty versatile too - the only limitations that I
have so far seen are mostly from Remedy with its shortcomings with reference
to web services..
And yet some of those seem to be not so hard to
I agree. I recall thinking that the return/on menu action might work a long
time ago when I needed something similar and then recall it not to work and
I wished there was an action for this.
Maybe BMC should extend this return action for a selection of date time
field just like it does work
This is similar to the 'sync search database' feature, which was not smart
enough to self examine itself. It could have been quite simple to build some
kind of logic into the process, wherein if the expected results did not
change, and the process had not reached its completion, for a significant
It appears like you have more of a communication issue with the external web
service than a problem with it not working at all - the later which would
have been easier to trouble shoot than a sporadic communication issue.
Does the error display on the user console? Or is it a error that shows
That sounds like Goa a few years ago.. Even till today when my family is at
our ancestral home in Goa on vacations and I call them, they sometimes have
to go outdoors with their cell phones to get a better reception, simply
because there are so few cell towers in that area that by the time you
Hey Joe,
There's already error handling implemented to catch the error. The bigger
issues is the plugin bouncing when the issue occurs. I'd like to be able to
get away with config changes, whether it be tweaking the
Plugin-Filter-API-Threads or something else, rather then patching their
midtier
Also can an arreload be done for one user (with no password ) and how?
Hbr
Sent from my iPhone 5
On May 25, 2013, at 8:24 PM, Richter, Howard (CEI - Atlanta)
howard.rich...@coxinc.com wrote:
**
All,
As you can see working on a long weekend, no time off for the minions.
I am working
One thought that comes to mind is increasing the AR Filter Plugin threads. I
do not remember off hand what that parameter is but you should find it in
the Admin guide under the ar.conf section of the guide. This would help if
your time out is because a thread is not available.
Joe
_
There should not be a problem using it. Did you try it in a development
environment?
Personally I haven't used it a lot as I was able to resolve most of my user
cache problems by altering stuff in the DB directly (which is not
recommended way of doing it) because I felt it was easier and I had
I am out of the office until 30/05/2013.
אני בחופשה
Note: This is an automated response to your message arreload on
arserver/itsm 7.6.4 (Safe to use) sent on 26/05/2013 3:24:46.
This is the only notification you will receive while this person is away.
Joe
Thanks and What options should I use?
Sent from one of Howard's iPads
On May 25, 2013, at 8:37 PM, Joe D'Souza jdso...@shyle.net wrote:
**
There should not be a problem using it. Did you try it in a development
environment?
Personally I haven’t used it a lot as I was able to
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