Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Kelly Logan
ense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=cBOA5YEoZuz9KdLvh38YxdrPtfJt83ckXekfBgq5xB0&r=TjDOQeE84FB3IkKBOKJ7-reBz8qKDLQv4sMWw_GFxq4ypeuVm4ZMlj00hGeKuFbo&m=MALDIa38iVr7jw6M0kmOIiUqkQR7InXApIQLtOgk3So&s=2xi3wUi3t2JqcEMVs33r5X7MTz2H48JjSisFf6Jm8zs&e=> > >

Re: Smart IT

2019-05-16 Thread Kelly Logan
ly. > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > -- *Kelly Logan* | *Senior Consultant* 313-651-7169 | kelly.lo...@raptek.com *RAPID* Technologies www.raptek.com -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

RE: Best way to delete records

2017-12-08 Thread Kelly Logan
ments, etc. that were dumped to a server. Our use-case was to > archive the data on the server for a year, then delete, however if you > don’t care about the data, you can simply delete the arx and subfolders. > > > > Thanks, > > Mike > > > > *From:* ARSList [mailt

Re: Best way to delete records

2017-12-08 Thread Kelly Logan
of the children before the parents...or, > alternatively you could use this tool to delete all of the parents first, > and then do an sql query on the children records and delete any orphans > that were left behind... > > On Fri, Dec 8, 2017 at 8:40 AM, Kelly Logan > wrote: >

Re: Best way to delete records

2017-12-08 Thread Kelly Logan
cation, or any of its contents, is > strictly prohibited. If you have received this communication in error, > please forward the communication to no...@glhec.org immediately and > destroy or delete the original message and any copy of it from your > computer system. If you have any questi

Re: Pat Zandi

2017-01-12 Thread Kelly Logan
aries/view/fh_id/11079/id/4062535 > > Warren > > > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 <(410)%20533-5367> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "W

Re: Proper Case

2016-04-22 Thread Kelly Logan
le even Capitalize >>>> correctly like O'Connell. I searched the ARSList and the last suggestion >>>> was from 2005. I was hoping there might be a better solution now. >>>> >>>> Thanks in advance for you help. >>>> _ARSlist: &q

Re: Add fields to OTB notifications

2016-04-13 Thread Kelly Logan
please notify the > sender > > immediately and permanently delete the original and any copy of this > E-mail > > and any printout. > > > > > _______ > > UNSUBSCRIBE or access ARSlist Arc

ARS 9.1 Varchar Conversion utility - JNI error

2016-03-30 Thread Kelly Logan
PI Jar version set AR_API_VERSION=90_build002 This causes a JNI error as it can't find the "arapi91_build001.jar" file. Update this line in the batch file to set AR_API_VERSION=91_build001 And you should be fine. -- Kelly Logan Senior Consultant Rapid Technologies, Inc. &

Re: Ever increasing AR server start up times

2016-03-29 Thread Kelly Logan
> > > And to be clear - there's no timeouts anywhere, no errors, nothing - it's > a clean start...that keeps taking longer and longer. > > > > William Rentfrow > > wrentf...@stratacominc.com > > Office: 715-204-3061 or 701-232-5697x25 &

Re: AR Report and Web Report degrading the remedy server performance a lot.

2016-02-03 Thread Kelly Logan
ly appreciated. > > Cheers, > Abhi. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Kelly Logan Senior Cons

Re: Group Notifications

2016-02-02 Thread Kelly Logan
;> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > Warren R. Baltimore II &

Re: Validation while submission of OOTB SR

2015-10-16 Thread Kelly Logan
>> With Regards, >> B.Vikram Simha Reddy. >> >> >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years"

Re: direct URL in ITSM 8.X

2015-05-21 Thread Kelly Logan
rsion that does the login and goes pear >> shaped after >> >> https://https://%3cmid-tier> >> server>/arsys/forms//SHR:LandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:Help+Desk&F100076=FormOpen&F303647600=SearchTicketWithQual&F30425

Spoon LDAP_People Value substitution

2014-05-23 Thread Kelly Logan
x27;checkedTitle' to the 'title' attribute value, if it isn't, then set it to your other value or do what you need to with that record. Kelly Logan Senior Consultant Rapid Technologies, Inc. <http://www.raptek.com/> ---

Re: Mass modify of enumerated alias values - solved

2010-06-15 Thread Kelly Logan
sappeared from the query as it no longer had a propLong value set. So, as I see it, the good news is that when you change an enumerated field, any join form that you haven't manually set alias values on will automatically update, and those that you have can be found with propLong queries simi

Mass modify of enumerated alias values

2010-06-14 Thread Kelly Logan
/Long) fields, but I don't know how to decipher these. Kelly Logan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

Re: OT: RE: St-Pierre Patrick I625ST/Levis/GVDL est absent(e).

2010-05-27 Thread Kelly Logan
Did you have your locale set to fr_FR? Kelly Logan Office : 763-764-2375 Mobile: 313-645-4552 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Juan Ingles Sent: Thursday, May 27, 2010 2:56 PM To: arslist@ARSLIST.ORG

Re: Single Sign On and Remedy

2010-05-26 Thread Kelly Logan
rd to login to Remedy. If you want to have complete passthrough without any login, you'll need a customized solution. There are a few out there, or the doc above will direct you how to develop your own. (I see that Mr. Gill is presenting one of the vendor options now. :^) Kelly Logan Offi

Re: Mass renaming workflow

2010-05-19 Thread Kelly Logan
That's it - thank you LJ, and Jarl! Kelly Logan Office : 763-764-2375 Mobile: 313-645-4552 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, May 19, 2010 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: Mass ren

Re: Mass renaming workflow

2010-05-19 Thread Kelly Logan
If I was allowed to buy or use it onsite here, it certainly would be. :^) Kelly Logan Office : 763-764-2375 Mobile: 313-645-4552 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, May 19, 2010 2:41 PM To: arslist

Mass renaming workflow

2010-05-19 Thread Kelly Logan
e, but I'm concerned that there is more than actlink.name that will need to be simultaneously modified. (Or perhaps there is a server cache that has to be rebuilt?) Thank you in advance for your ideas and experiences! :^) Kelly Logan Re

Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

2009-10-12 Thread Kelly Logan
It's important to keep in mind what's in the head(er) when you're reading for content and context. . . ;^) Kelly Logan Senior Remedy Developer <http://www.cybersolution.us/> Cybernetic Solutions, Inc. Office: (313) 586-8334 Mobile: (313) 645-4552 From:

Re: Remedy Single Sign ON

2009-10-12 Thread Kelly Logan
Nice advertisement, but do you really just leave your main password in plain-text? That doesn't seem terribly secure. You could at the very, very least use a Remedy control panel to set the password in the config file using Remedy encryption. Kelly Logan Senior Remedy Developer Cyber

Re: Email Template Question

2009-10-09 Thread Kelly Logan
test of submitting a ticket via email from the customer's Remedy Server to the Navisite Remedy Server. Please take action ASAP$$] Let me know if that does it for you! Kelly Logan Senior Remedy Developer <http://www.cybersolution.us/> Cybernetic Solutions, Inc. Office:

Re: Mid-tier and Scanners

2009-10-09 Thread Kelly Logan
Have you considered using web services? My first guess is that you are having some compatibility issues between the browser, OS and Mid-Tier. By consuming a web service, your scanner could have a more direct and compatible link to the Remedy server. Kelly Logan Senior Remedy Developer

Large transactions

2006-11-15 Thread Kelly Logan
tatement to set another flag and loop through, processing 1,000 at a time, but I thought I'd check to see if anyone else has done something similar, or if there's a simpler strategy that may be eluding me at the moment. Thanks in advance for your time, Kelly Logan

Re: Fast escalation, slow filters

2006-11-10 Thread Kelly Logan
An excellent and simple solution, thank you Misi!!! - Kelly Logan > Hi Kelly, > > Change your escalation to do the following: > Action 1: Push-Fields to Scheduler ('1' = $1$) and set status to "Running" > Action 2: Push-Fields to Log > Action 3: Push-F

Re: USA City, State lookup by zip code for Customer in Help Desk

2006-11-10 Thread Kelly Logan
SQL Server 2000 v.8 > What is your underlying database? > > Joe D'Souza > Remedy Developer / Consultant, > Shyle Networks, > New Jersey. > > > > - Original Message > From: Kelly Logan <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sen

Fast escalation, slow filters

2006-11-09 Thread Kelly Logan
LL$ and 'Status' to "Running" 2.) Commit Changes Scheduler filter II (without postfix but with same Run If) fires and creates the Log entry to run the job. Job runs for five minutes. When Run esca

USA City, State lookup by zip code for Customer in Help Desk

2006-11-09 Thread Kelly Logan
into a separate table and/or database and customize the Remedy code to pull from it. Again, any experience and/or advice on this is welcome. Thanks in advance! Kelly Logan Cybernetic Solutions, Inc. [EMAIL PROT