Differences between BMC Remedy AR System application suite and RemedyForce..

2015-02-05 Thread Joe D'Souza
This was probably discussed before and I think I know that the core difference is that RemedyForce is based off SalesForce. What are the other differences between the two products w.r.t. tools used for development, ease of customization, modules, architecture, etc? Joe

Re: Differences between BMC Remedy AR System application suite and RemedyForce..

2015-02-05 Thread Joe D'Souza
suite and RemedyForce.. ** The answer to that question would be a certified 'Force.com Developer'...that is the technology of RemedyForce, and what would be needed to make any 'major' changesoutside of that, there is the WYSIWYG changes, which are easy enough to make with little

Re: Differences between BMC Remedy AR System application suite and RemedyForce..

2015-02-05 Thread LJ LongWing
Joe, Despite the name, the two are two completely different technologies. Remedy, you know, RemedyForce is based on the 'Force.com' development platform. What BMC has done is built an ITSM Suite using that technology, and branded it 'RemedyForce' to confuse the less informed into thinking

Re: Differences between BMC Remedy AR System application suite and RemedyForce..

2015-02-05 Thread LJ LongWing
The answer to that question would be a certified 'Force.com Developer'...that is the technology of RemedyForce, and what would be needed to make any 'major' changesoutside of that, there is the WYSIWYG changes, which are easy enough to make with little to no effort :) On Thu, Feb 5, 2015 at 1

Re: Differences between BMC Remedy AR System application suite and RemedyForce..

2015-02-05 Thread Joe D'Souza
to honestly say You know what - apart from knowing they are different tools altogether on a completely different architecture, I do not know off hand to tell you what the internal differences are and what skill sets you might be looking for when recruiting for RemedyForce. I would have loved

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-11 Thread Johnson, Andrew J CTR USSOCOM HQ
When is the webinar? Or did I miss it? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, August 05, 2014 5:24 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Since

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-07 Thread Pallavi Patwa
of the Remedyforce basics - plus point out some of the key differences from Remedy ITSM (which we all know and love). I can also cover off MyIT 2.0 if that is of interest as well. Please let me know if you would be interested and what day/week/time works best. I can run a few of these Demo’s

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-07 Thread Tauf Chowdhury
understand some of the Remedyforce basics - plus point out some of the key differences from Remedy ITSM (which we all know and love). I can also cover off MyIT 2.0 if that is of interest as well. Please let me know if you would be interested and what day/week/time works best. I can run a few

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-07 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
I would be interested! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grassi, Christopher Sent: Wednesday, August 06, 2014 4:36 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-07 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Do you people not see the emails from Dan and Chris? For the love of god (or whatever deity, science, physics, or philosophy you may/may not believe in), click the link and just sign up. Thanks! :) Sent from my iPhone On Aug 7, 2014, at 7:23 AM

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Grassi, Christopher
Sellers Sent: Wednesday, August 6, 2014 1:38 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Me too! From: David Charters da...@charterstechnologies.commailto:da...@charterstechnologies.com To: arslist

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Tom Shurmur
3977   From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Julie Sellers Sent: Wednesday, August 6, 2014 1:38 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn   ** Me too

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Karicheti anil kumar
, 2014 5:19 PM *Subject:* Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** I would love to attend. Sent from my Verizon Wireless 4G LTE smartphone Original message From: Grassi, Christopher Date:08/05/2014 17:00 (GMT-05:00) To: arslist@ARSLIST.ORG Subject

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Robert Flores
System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Grassi, Christopher [cgra...@columnit.com] Sent: Wednesday, August 06, 2014 4:35 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** We have about 7 people so far and counting. The more

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Jason Miller
:* Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Me too! -- *From:* David Charters da...@charterstechnologies.com *To:* arslist@ARSLIST.ORG *Sent:* Tuesday, August 5, 2014 5:19 PM *Subject:* Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread arslist
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karicheti anil kumar Sent: August 6, 2014 4:43 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Hi Chris, I would like to attend the session. Thanks Regards, Anil Kumar On 6 Aug 2014 06:10, Julie

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Prakash Kodali
if that works. Chris Grassi UK Mobile: +44 750 658 3977 *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Julie Sellers *Sent:* Wednesday, August 6, 2014 1:38 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC Remedyforce and MyIT 2.0

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread rajesh
Sent: Tuesday, August 5, 2014 5:19 PM Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** I would love to attend.  Sent from my Verizon Wireless 4G LTE smartphone Original message From: Grassi, Christopher Date:08/05/2014 17:00 (GMT-05:00

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-06 Thread Grassi, Christopher
: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** Please send the me too’s directly to Christopher. Grassi, Christopher cgra...@columnit.commailto:cgra...@columnit.com If we could restrict the chatter on the ARSlist, keep a bit more to the subject of Remedy, technical stuff. (don’t

BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-05 Thread Grassi, Christopher
Hi All, This message comes out of a previous thread - I’m happy to run a quick 30-60 min “lunch and learn session just for the ARS list to help everyone understand some of the Remedyforce basics - plus point out some of the key differences from Remedy ITSM (which we all know and love). I can

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-05 Thread David Charters
I would love to attend.  Sent from my Verizon Wireless 4G LTE smartphone div Original message /divdivFrom: Grassi, Christopher cgra...@columnit.com /divdivDate:08/05/2014 17:00 (GMT-05:00) /divdivTo: arslist@ARSLIST.ORG /divdivSubject: BMC Remedyforce and MyIT 2.0 Webinar

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-05 Thread Joe D'Souza
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grassi, Christopher Sent: Tuesday, August 05, 2014 5:00 PM To: arslist@ARSLIST.ORG Subject: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn Hi All, This message comes out of a previous thread - I'm happy to run a quick 30-60 min lunch and learn session

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-05 Thread Tom Shurmur
for us.   Yes, I would be interested.   Cheers   Joe   From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grassi, Christopher Sent: Tuesday, August 05, 2014 5:00 PM To: arslist@ARSLIST.ORG Subject: BMC Remedyforce and MyIT

Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn

2014-08-05 Thread Julie Sellers
Me too! From: David Charters da...@charterstechnologies.com To: arslist@ARSLIST.ORG Sent: Tuesday, August 5, 2014 5:19 PM Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn ** I would love to attend.  Sent from my Verizon Wireless 4G

RemedyForce V/S BMC Remedy ITSM

2012-12-12 Thread Karthik
Hi All, I know RemedyForce is a SaaS solution and BMC Remedy ITSM can be on premise/onDemand is a basic difference. However, i am trying to find out the difference in terms of capability when it comes to features provided OOB. I have seen many ppts that say RemedyForce provides most

Re: RemedyForce V/S BMC Remedy ITSM

2012-12-12 Thread Longwing, LJ CTR MDA/IC
Karthik, I'm sure this won't help you much, but maybe it will. The RemedyForce solution is meant for smaller organizations with less data/structure. It does not (from my understanding) include a full CMDB. It is sized and priced for someone that needs something, but not everythingI don't

Re: RemedyForce V/S BMC Remedy ITSM

2012-12-12 Thread Karthik
Thanks LJ, yes i knew this info. Infact, we can try out RemedyForce for free on BMC website itself. http://go.bmc.com/KarthikHulikal?elqPURLPage=1371elq=b6057168b3d94bfa99e5108e04ab79f7 I am using the same and doing a comparison check rightnow Regards, Karthik On 12 December 2012 22:12

Re: RemedyForce V/S BMC Remedy ITSM

2012-12-12 Thread Brock, Anne
We have regular webinars on Remedyforce; there is one tomorrow, as a matter of fact! You can sign up here: https://bmc.webex.com/bmc/onstage/g.php?d=751597429t=a And you'll get a link to the recording post-demo RemedyForce does include a CMDB, with basically the same structure as the Remedy

Re: RemedyForce VS ITSM

2012-11-06 Thread Dale Hurtt
Remedyforce does not have the strength or richness of the application suite that ITSM has, in my opinion. I looked at it for a large customer and it was just not as comprehensive or flexible, by design. That said, for someone that does not need much, and is a small (or the low-end of mid-size

RemedyForce VS ITSM

2012-11-05 Thread Sinclair, Keith
Hey Listers, We use both Salesforce and the ITSM suite within the organization. We have a division that is being integrated into our overall IT environment. This division is wanting to look at RemedyForce for their ticketing/request system as an alternative to our semi-OOB ITSM suite. We're

Re: RemedyForce

2010-12-15 Thread Meyer, Jennifer L
Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Tuesday, December 14, 2010 1:53 AM To: arslist@ARSLIST.ORG Subject: Re: RemedyForce http://go.bmc.com/?elqPURLPage=878intcmp=home1_news_remedyforceattr=press Link to BMC's

Re: RemedyForce

2010-12-15 Thread Easter, David
The first product within RemedyForce cloud is BMC IT ServiceDesk on RemedyForce, a rebranded and expanded version of BMC's ServiceDesk on Force.com offering that has been previously available. It was updated recently to include problem, knowledge and change management capabilities. So you

Re: RemedyForce

2010-12-13 Thread jham36
http://go.bmc.com/?elqPURLPage=878intcmp=home1_news_remedyforceattr=press Link to BMC's announcement. On Dec 9, 7:57 am, John Sundberg john.sundb...@kineticdata.com wrote: Interesting things at Salesforce.com 1) They buy a Ruby company (YEAH!!!) 2) They announce with BMC (RemedyForce

RemedyForce

2010-12-09 Thread John Sundberg
Interesting things at Salesforce.com 1) They buy a Ruby company (YEAH!!!) 2) They announce with BMC (RemedyForce) -- hmmm? http://www.itpro.co.uk/629260/salesforce-com-uncloaks-force-com-2 -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of: WWRUG10 Best