Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-12-04 Thread Dave Barber
Just a few comments - in the last 10 years we've moved from ARS 7->7.6->9.1 (we skipped 8, although we do have some 8.1 instances elsewhere in the business) - Archiving / Associations The archiving is an enhancement over what was previously available, good implementation - Remedy SSO SSO was

Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-12-02 Thread Adams, Peter
ailto:arslist@ARSLIST.ORG] On Behalf Of Adams, Peter Sent: Sunday, November 26, 2017 9:05 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: What's new in ARS 9.x? There’s a couple of places where BMC documents what’s new in Remedy 9 (both 9.0 and 9.1) 1) Product docu

Re: [EXTERNAL] Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-11-26 Thread Fawver, Dustin
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hiremath, Raj Sent: Sunday, November 26, 2017 10:26 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: [EXTERNAL] Re: What's new in ARS 9.x? Dustin, do you use CMDB? Sent from my iPhone > On Nov 27, 2017, at 8:50 AM, Fawver, Dustin <faw...@mail.etsu.edu&

Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-11-26 Thread Hiremath, Raj
> > Dustin Fawver > Sr. Help Desk Technician > Information Technology Services > > P: 423-439-4648 > itsh...@etsu.edu > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Adams,

Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-11-26 Thread Fawver, Dustin
Of Adams, Peter Sent: Sunday, November 26, 2017 9:05 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: What's new in ARS 9.x? There’s a couple of places where BMC documents what’s new in Remedy 9 (both 9.0 and 9.1) 1) Product documentation. This is the most detailed info. For Remedy AR System,

Re: What's new in ARS 9.x?

2017-11-21 Thread Rüdiger Tams
"best thing" ? well - Smart Reporting isn't Remedy ARS, it is an integrated third party tool, isn't it? ;-) > Toby Mitchell hat am 21. November 2017 um 13:29 > geschrieben: > > > Check out Smart Reporting. Best thing I have seen in my 16 years as a Remedy >

Re: [EXTERNAL] Re: What's new in ARS 9.x?

2017-11-21 Thread Fawver, Dustin
AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: What's new in ARS 9.x? *** This email does NOT originate from an ETSU person or service. *** No Smart Reporting without ITSM Suite though, right? > On 21. Nov 2017, at 13:29, Toby Mitchell <toby.w.mitch...@gmail.com> wrote: > >

Re: What's new in ARS 9.x?

2017-11-21 Thread Thomas Miskiewicz
No Smart Reporting without ITSM Suite though, right? > On 21. Nov 2017, at 13:29, Toby Mitchell wrote: > > Check out Smart Reporting. Best thing I have seen in my 16 years as a Remedy > developer. > > Toby > > Sent from my iPad > >> On Nov 20, 2017, at 3:03 PM,

Re: What's new in ARS 9.x?

2017-11-21 Thread Toby Mitchell
Check out Smart Reporting. Best thing I have seen in my 16 years as a Remedy developer. Toby Sent from my iPad > On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz wrote: > > Hello Listers, > > is there a document / presentation that describes what’s new in ARS 9 and >

Re: What's new in ARS 9.x?

2017-11-21 Thread Rüdiger Tams
Well - BMC release notes should give you a list of changes between the versions I would say... And web trainings "What's new" that show the new features... Regards RT > Thomas Miskiewicz hat am 20. November 2017 um 22:03 > geschrieben: > > > Hello Listers, > > is there