I want the hot-dog stand theme on my phone :)
On May 17, 2007, at 10:03 AM, Drew Gibson wrote:
George Pajari wrote:
From c|net News:
On Monday,Microsoft and nine leading phone manufacturers--Asustek
Computer, GN, LG-Nortel, NEC, Plantronics, Plycom, Samsung,
Tatung, and Vitelix--announced
Version C is the latest available and for now is only available
through your reseller or service provider.
Version C supports the new 320s and 330s. The bootrom got updated
too, I think version 3.2.3b is the latest out there at this time.
Polycom normally only publicly lists the prior
Carlos,
We had this happen once here with a batch of phones received from
Grandstream about a year ago now. Email Grandstream on it and they
should know exactly what the problem is, I believe they ended up
replacing the phones for us.
Jessee Holmes
Atacomm / Ataractic Corporation
Mike,
A few things you can try, default administrator password should
by default. Maybe it just needs that entered.
Otherwise, if the phone is being used with Asterisk, there was a bug
on an issue like this which may have since been resolved, but non-the-
less is documented here:
James Andrewartha,
We send these into Polycom for repair on occasion. It's will cost
roughly $200~$300 direct with Polycom and will take 8~10 weeks for
repair.
Obviously, most people opt not to do a repair and just buy a new
phone instead. The only time it may make sense to repair an out
Mike,
I don't have much information, except they are due for shipment soon
(mid to end of April to distribution from Polycom). We've demoed a
couple and I personally believe they'll be a tough phone to find in
stock for the first few months their released. Demand on these from
what I'm
VoIP store at http://
voipstore.atacomm.com/
On Apr 11, 2007, at 1:40 AM, Andrew Joakimsen wrote:
How is the screen compared to the other Polycom products?
On 4/9/07, Jessee J Holmes [EMAIL PROTECTED] wrote:
Mike,
I don't have much information, except they are due for shipment
soon (mid
Mike,
Got off the phone with Polycom on this I have the same problem
with my new 601 phone here (haven't seen the problem on the 650).
I'm trying to find answers and Polycom's only got one reported case
of this (which I find bazaar, but whatever). The problem was
resolved, the
Garth,This may be a silly question, but are you running the latest firmware on the phones from Grandstream? If not, try upgrading one phone to see if it helps solve the problem.Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP
tacomm.com/ On Sep 6, 2006, at 11:02 AM, Harden, Bob wrote: Its running now tethereal -f "host 12.20.121.2 and icmp"Capturing on eth0 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, September 06, 2006 11:47 AM To: Asterisk Users Mailing L
All authorized Polycom resellers will have access to this firmware and are required to provide this firmware to you. Contact the reseller you purchased the Polycom phone from. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP
/ On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote: That process is worse than pulling teeth! -Original Message-From: Jessee J Holmes [mailto:[EMAIL PROTECTED]]Sent: Thursday, September 07, 2006 11:25 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: [asterisk
pulling teeth! -Original Message-From: Jessee J Holmes [mailto:[EMAIL PROTECTED]]Sent: Thursday, September 07, 2006 11:25 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: [asterisk-users] Polycom new firmware and bootromAll authorized Polycom resellers
Ricardo,From what I know its a physical limitation of the display Grandstream chose on that phone, Grandstream recommends purchasing the GXP-2000 phone instead if you're looking for this feature.Grandstream has no plans from what I am aware of of making this change to the BudgetTone series
Dear Steve,The phone may be looking for it's specific configuration files (not phone1.cfg, but instead 0004Fcfg {or [mac].cfg}). In our past experience, if the phone was ever formatted (fully formatted), the phone will request this from the FTP server specified. Of course confirm your
I think the following should resolve your problem, if I'm understanding it correctly:In the sip.cfg file, look at setting the following:volume voice.volume.persist.handset="1" voice.volume.persist.headset="1" voice.volume.persist.handsfree="1"/1= remember last setting, 0=return to defaultThis will
do a full format when it can not update the bootROM? Steve From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Friday, September 15, 2006 7:17 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] problems with Polycom 500
Get 3.2.2 from your reseller or installer. Bootrom 3.2.2 and firmware 2.0.1 is the latest available from Polycom. Your phone installer, service provider, or reseller should be able to provide you with this firmware. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL
, 2006, at 5:46 PM, Azfhasterisk wrote: I am not positive but I thought that the 2.6.2 bootrom was the highest you could put on the ip500. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, September 20, 2006 2:41 PM To: Asterisk Users Mailing List
To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] problems with Polycom 500 boot up I am not positive but I thought that the 2.6.2 bootrom was the highest you could put on the ip500. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J
but I thought that the 2.6.2 bootrom was the highest you could put on the ip500. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, September 20, 2006 2:41 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users
A few of our technical support staff here at Atacomm are currently working on this issue with Polycom, Digium and one of our customer's (who posted in here earlier this week).There are some major differences from the 1.x.x firmware and the 2.01 firmware. Obviously, many on here, voip-info.org, and
Most want the 2.0.1 firmware for a few reasons:A) They have the latest; although, this is a poor reason, it's still a reason people download and use the latest firmware - remember here always, "If it's not broken, DON'T fix it!"B) They are hoping to fix a previous problem they've had in the past
I'm not saying Microsoft is the standard (they usually aren't by FAR), but how Microsoft handles presence and interoperates with presence on various IP phones is what Polycom calls a "standard" (guess I should have quoted that word originally).I believe there is some RFC for presence out there
Dean,Try obtaining the latest bootrom again, should be 3.2.2, we've seen this happen before for various odd reasons and Polycom's recommended fix is get the "non-engineering version" of the bootrom (don't ask please, just do it).So download the bootrom again and attempt it once more, while you're
rmware. I believe it's because the limit of how many can be monitored at once, someone correct me if I'm wrong. Jessee J Holmes wrote: A few of our technical support staff here at Atacomm are currently working on this issue with Polycom, Digium and one of our customer's (who posted in he
hat is the procedure to go back to 1.67? Will you be adding 1.67 to your FTP site? currently you only have 2.01.Will the sip.cfg and phone.cfg from 2.01 work on 1.67? Thanks, Issac From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, October 11, 2006 1
direct firmware and have been upgrading from freedomphone.net Cheers, Dean From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, 11 October 2006 10:17 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] RE
I've played with one, but they are not available yet from Polycom (as in shipping to distributors). They are only demoing the phones at the moment. I'm sure if anyone has gone to any VoIP trade-show (like VON) they would have seen and used one of these, but under Polycom environments.It uses the
Actually, come to think of it, I don't know who will support it. Does Asterisk support G.722? From what I know it doesn't, is it included in the 1.4 beta? Will they support it? If Asterisk doesn't support it, then the phone won't do "HD" anyways. So then the questions comes to, what other PBX
Dear VaibhaV,You can purchase this part from pretty much any certified Polycom reseller.For the IP 30x/50x you would want the Mfg Part Number 2200-07496-001For the IP 430/60x you would want the Mfg Part Number 2200-17492-101We among many other certified resellers sell this part.Being a reseller
Dean,I don't think anyone does yet, Polycom is telling us December.In the past, they've been pretty good at keeping their word. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products? Visit our VoIP store at
The correct way to perform a factory reset on the Polycom phone is documented in one of our knowledge-base Articles, number: KB-001032http://voipstore.atacomm.com/Support/KB/ViewArticle.aspx/27934028032-1-13.htmYou want to do a "factory format" to COMPLETELY erase everything on the phone.After
The reason not many people have this product, is because this product is not going to be available to the public at this time.Audiocodes will only provide this product (currently due to ship in December) as 1,000-piece minimum orders for the MP-202. The MP-201 will be available sometime quarter 1
This means the phone is attempting to load this configuration file and cannot find it from your boot server. The phone at this point must have a boot server with these files. Put this file on a FTP server and point the phone to that server to pickup and download this file. Jessee HolmesAtacomm /
get the files ?these guys ?http://www.polycom.com/resource_center/0,1454,pw-6812-12612,FF.htmlSoundPoint IP/SoundStation IP SIP Software 1.6.7SoundPoint IP/SoundStation IP BootROM 3.2.1 Original Message ----Subject: Re:[asterisk-users] polycom soundstation 501 crashFrom: Jessee J
You need to obtain this firmware from your certified installer or reseller. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/ On Aug 8, 2006, at 11:37 AM,
Dean,Which headset are you using? It may be an amplification issue from the headset side. Does this happen with only one phone with this headset or all phones?I know Polycom normally works pretty well with Plantronics headsets, Polaris to be specific since the amplification is built in on these
Dean,You need to put these files on a FTP server which the Polycom phone can access and log into. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/ On Aug 8, 2006,
Doug,That is correct you can only display the number on the BudgetTone 101, 102, and 200.If you wish to display the name as well, you will need to upgrade to the GXP-2000 phone. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP
Dear Jason,Please define better noisy? You talking echo issues? Is it on just your side or on the called party's side as well?This start happening immediately, or was the box working before and the problem just started?Also, a quick heads up, make sure before even beginning to troubleshoot an
Writing this as a user of VoIP and not a reseller, (meaning off the record), we really love the Snom phones here as well, I wish the Snom 300's had a bit more functionality (like the Grandstream), and the Snom 320's and 360's were a little less confusing with their buttons (aka too many buttons on
PSTN -- Analog phone isgood.I think it can be power ground or gain problem.Any experience?Thanks,Jason--- Jessee J Holmes [EMAIL PROTECTED] wrote: Dear Jason,Please define better noisy? You talking echo issues?Is it on just your side or on the called party's side as well?This start happening imme
PROTECTED]] On Behalf Of Jessee J Holmes Sent: Wednesday, November 01, 2006 11:45 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Snom or Cisco Phones? Writing this as a user of VoIP and not a reseller, (meaning off the record), we really love the Snom p
This may help,http://voipstore.atacomm.com/Support/KB/ViewArticle.aspx/27934028032-1-24.htmSounds like you don't have a configuration file on your TFTP server. After that message does it say anything about "Error loading (mac address).cfg!" and will then reboot?If so, get the MAC.cfg file in
You're reseller or service provider.Or Polycom if you are VoIP certified with them.2.0.2 is the latest. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/ On Nov 2,
of "Voice Volume", "InputGain" and packetization time , but it's noisy steel.I'm using G.711A-law and packetization time is 20ms.It can be impedance mismatch problem but i cannotadjust impedance of FXO port of MP-114.--- Jessee J Holmes [EMAIL PROTECTED] wrote: Jason,There are a
Jason,First, before you start reading, get to the latest firmware from Audiocodes (MP118_SIP_F4.80A.034.004.cmp), there have been significant echo improvements in this version.After many days of working with Audiocodes on this problem and much time spent here by multiple technicians trying to
help.I downloaded firmware and sample configuration files.But the firmware was old version for MP118 and MP124.Where can i download recent one?Can i upload only ini file to changecountrycoefficient ?Regards,Jason.--- Jessee J Holmes [EMAIL PROTECTED] wrote: Jason,First, before you start reading
Chris,
These devices are still very new to the market. Finding reviews on
them may be tough still. From our experience its a good little device
for the dollar; but, keep in mind, it's still a low cost gateway and
that normally means don't expect too much.
We've sold few cases here and
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