Re: [asterisk-users] New generic sounds

2008-05-02 Thread Jay Moore
Philipp Kempgen wrote: > Mojo with Horan & Company, LLC schrieb: >> Eric Wieling wrote: >>> The word "Dialing..." and "Calling..." >>> >>> As in "Dialing 911, please wait..." >>> >>> and as in "Calling 911, please wait..." >>> >> oooh boy wouldn't I be frustrated if I heard that instead of a r

Re: [asterisk-users] AEL includes?

2008-01-17 Thread Jay Moore
wrote: > Jay, > > What error? > > > Jay Moore wrote: >> How do I include a file (not a context) in AEL? #include "filename" >> returns an error. >> >> Thanks, >> Jay >> >> ___ >>

[asterisk-users] AEL includes?

2008-01-17 Thread Jay Moore
How do I include a file (not a context) in AEL? #include "filename" returns an error. Thanks, Jay ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://

Re: [asterisk-users] Recorded calls skipping

2008-01-03 Thread Jay Moore
Steve Totaro wrote: > Jay Moore wrote: >> Greetings, List. >> >> I'm having a problem where my recorded calls are skipping every 4-5 >> seconds are so. I can hear the caller (or callee) just fine and then a >> second or so of silence followed by the pe

Re: [asterisk-users] IVR help, please

2007-12-31 Thread Jay Moore
Doug Lytle wrote: > Jay Moore wrote: >> Hi list. >> >> I'm new to IVRs and trying to set up one that toggles an auto-forward >> flag on or off for specific accounts. >> >> > > Why don't you post what you've currently written and we&#

[asterisk-users] IVR help, please

2007-12-28 Thread Jay Moore
Hi list. I'm new to IVRs and trying to set up one that toggles an auto-forward flag on or off for specific accounts. I'd like to have my users dial an extension and then be prompted to enter the account number. (done) Next I'd like it to jump to the appropriate line in the dial plan that cor

Re: [asterisk-users] Recorded calls skipping

2007-12-12 Thread Jay Moore
Once again, my initial message goes ignored or unreceived. Let's try this one more time, shall we? :) Jay Moore wrote: > Greetings, List. > > I'm having a problem where my recorded calls are skipping every 4-5 > seconds are so. I can hear the caller (or callee) just fin

[asterisk-users] Recorded calls skipping

2007-12-11 Thread Jay Moore
Greetings, List. I'm having a problem where my recorded calls are skipping every 4-5 seconds are so. I can hear the caller (or callee) just fine and then a second or so of silence followed by the person talking again. I'm saving my calls as .gsm files and it's worked fine for the past 11 mon

Re: [asterisk-users] Call Center Scenario -- take 2

2007-12-06 Thread Jay Moore
rom some custom AGI programming, although > it won't be very complicated. But I don't know that there's a business > rules engine that does exactly what you're looking for right out of the > box. > > On Thu, 6 Dec 2007, Jay Moore wrote: > >> Not sure if my

[asterisk-users] Call Center Scenario -- take 2

2007-12-06 Thread Jay Moore
Not sure if my original message made it through. Going to try this again. :) --- Greetings, List. I would like to implement a procedure in my call center but am not sure the best way to implement it. I'm hoping I can describe it here and that I'll receive some feedback and/or suggestions

[asterisk-users] Call center scenario

2007-12-04 Thread Jay Moore
Greetings, List. I would like to implement a procedure in my call center but am not sure the best way to implement it. I'm hoping I can describe it here and that I'll receive some feedback and/or suggestions on how to proceed. Here's my situation: My call center fields calls regarding interne

Re: [asterisk-users] les.net losing DID's

2007-08-09 Thread Jay Moore
Steve Totaro wrote: > Jay Moore wrote: >>> This is a FREE SERVICE provided by Bochter Services and it is not going >>> away any time soon. >>> >> Except now, right, pal? >> >> Your site is down, you see. A shame, that. >> >> >

Re: [asterisk-users] les.net losing DID's

2007-08-09 Thread Jay Moore
> This is a FREE SERVICE provided by Bochter Services and it is not going > away any time soon. Except now, right, pal? Your site is down, you see. A shame, that. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users

Re: [asterisk-users] MoH mysteriously stopped working

2007-08-08 Thread Jay Moore
Stephen Bosch wrote: > I think it is trying to play mp3 files. Yes, this appears to be the case, I presume(see below). I am not sure why as I've always had .gsm files for playback. mode => quietmp3 > > Is this mode appropriate when you're using gsm audio files? I could not find any info

Re: [asterisk-users] MoH mysteriously stopped working

2007-08-08 Thread Jay Moore
;t work. I have to actually do a "stop now" > and then "asterisk" to get it to work again. * restarts and MOH works > fine. No clue why, but I have seen it on multiple versions of *. > > Jay Moore wrote: >> Folks, I have somewhat of a serious issue here. M

[asterisk-users] MoH mysteriously stopped working

2007-08-08 Thread Jay Moore
Folks, I have somewhat of a serious issue here. My music on hold mysteriously stopped working. I have made no changes to my Asterisk box in the past month and up until an hour ago, MoH was working fine (as far as I know). CLI: -- Started music on hold, class 'default', on channel 'IAX2/lobby-

[asterisk-users] Recording calls after queues?

2007-08-02 Thread Jay Moore
Greetings, List. With my current setup, I record all incoming calls to my queues. My problem is that once a call is transferred out of a queue, recording stops. How can I make it so recording continues even after a call is transferred? If you need me to post any dialplan or conf logic, pleas

Re: [asterisk-users] Queue stats

2007-07-26 Thread Jay Moore
> Hopefully that helps clarify things! It does immensely. Thanks a ton! Jay ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman

Re: [asterisk-users] Queue stats

2007-07-26 Thread Jay Moore
Jared Smith wrote: > On Thu, 2007-07-26 at 09:37 -0500, Jay Moore wrote: >> My boss would like some statistics on how many calls are answered out of >> specific queues during a given time period, and I'm not sure how exactly >> to obtain those stats. > > It

[asterisk-users] Queue stats

2007-07-26 Thread Jay Moore
Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 1

[asterisk-users] Flash(), Centrex Lines, and 3 way calling

2007-07-18 Thread Jay Moore
Greetings, List. I have my Asterisk box setup with 8 Centrex lines that were "left over" from our old PBX system. My boss is asking me to set up Asterisk so that he can flash hook and make an outgoing call on the same line to have a 3 way call. This is what he wants to do: 1) Incoming call o

Re: [asterisk-users] Blind xfer issue -- URGENT!

2007-06-22 Thread Jay Moore
dialplan. >> >> Are you sure there is no leak in your dialplan, because asterisk cant >> transfer your caller to an extension it cant find. There must be leak, >> check if you are using any wrong extension patterns like _XXX. or >> something like that. >> >&g

Re: [asterisk-users] Blind xfer issue -- URGENT!

2007-06-18 Thread Jay Moore
The way I have my dialplan set up, the callers shouldn't be able to make any outgoing calls. Incoming calls come down my T1: {zapata.conf} ; T1 group=1 context=incoming_t1 signalling=em_w channel => 1-24 Which puts them into the 'incoming_t1' context: {extensions.conf} [incoming_t1] #include cal

[asterisk-users] Blind xfer issue -- URGENT!

2007-06-18 Thread Jay Moore
Greetings, folks. I'm having a problem with blind transfers. It seems that, despite not having the T flag set, callers are able to use the blind transfer option. Scenario is this: - Asterisk 1.2.14 - Caller calls into our call center on one of our many phone numbers. - Call gets placed into qu

Re: [asterisk-users] MoH WAY too loud

2007-05-21 Thread Jay Moore
Thanks, Jay Doug Lytle wrote: Jay Moore wrote: Hi folks! I did notice that sox has a -v flag for adjusting volume, but danged if I can find documentation online that'll tell me what parameter to pass. Doing a 'man sox' does wonders: -v volume Change amplitude (float

[asterisk-users] MoH WAY too loud

2007-05-21 Thread Jay Moore
Hi folks! I'm having a problem where my music on hold is just blaring to my callers. I've tried several different formats (converting using mpg123 and sox) and adjusted my musiconhold.conf to use quietmp3, to no avail. Every file plays way too loud. I did notice that sox has a -v flag for

Re: [asterisk-users] Re: asterisk-users Digest, Vol 33, Issue 12

2007-04-03 Thread Jay Moore
Ok, I'll bite. This is the 4th message like this I've gotten today. I don't speak French but it looks like an autoresponder. If so, why is it replying back to the list, why not on every message sent, and why is it incrementing the issue number? Or am I missing something? Jay [EMAIL PROTEC

[asterisk-users] Device not registering after boot

2007-03-26 Thread Jay Moore
Hi folks. I'm having a problem with a SIP-enabled device that doesn't seem to want to register after it reboots. If I program the device manually via its interface, it registers just fine. However, once I reboot it, it fails to register with Asterisk, despite all the proper information being

Re: [asterisk-users] Voicemail mailbox number passed in connection?

2007-03-21 Thread Jay Moore
I do it by calling my own extension. If it's me calling me, it passes me direct to VoicemailMain. If it's someone else calling me, it rings my phone as normal: exten => 202,1,GotoIf($["${CALLERIDNUM}" = "202"] ? 5 : 2) exten => 202,2,Dial(SIP/jay,10,tT) exten => 202,3,VoiceMail([EMAIL PROTECT

Re: [asterisk-users] voip-info.org status update

2007-03-15 Thread Jay Moore
You'll have to check the horse-wiki and pray it never goes down. Alternatively, you could get a Cisco horse. While it may cost more, at least you'll have a number you can call for tech support should your horse throw a shoe. The downside being, of course, if you want to modify your horse (e.

Re: [asterisk-users] Cannot xfer parked callers

2007-01-25 Thread Jay Moore
vn the you can edit the features.c file and add the lines mentioned in the notes back to the file, then make and make install. On 1/25/07, Jay Moore <[EMAIL PROTECTED]> wrote: Bruce, I'm running 1.2.14. I am not willing to switch to 1.4 yet due to the stability issue. From what I

Re: [asterisk-users] Adding 4 more POTS lines

2007-01-25 Thread Jay Moore
Jim, I have 2 TDM400s in my * box (as well as a T1 card). I use all 8 ports, and aside from some minor echoing during peak periods, it's running smooth as ice. Jay Jim Freeze wrote: Hello I have a working * server with a TDM card and 4 FXO ports. We have 4 lines now and need to add 2 more

Re: [asterisk-users] Cannot xfer parked callers

2007-01-25 Thread Jay Moore
s? Thanks, Jay Bruce Reeves wrote: Jay, there is a bug in Mantis regarding this, a change was made to allow native bridging of parked calls. The change has been reverted in a more recent SVN version of 1.2. See http://bugs.digium.com/view.php?id=8804 On 1/25/07, Jay Moore <[EMAIL PROTECTED]>

[asterisk-users] Cannot xfer parked callers

2007-01-25 Thread Jay Moore
Here's how it's currently working: 1) Call comes in 2) Operator parks call (700) 3) Operator picks up call on another phone (701) 4) Operator tries to transfer to a different phone (we use #0) but the transfer doesn't work. We can transfer initial callers all we want and it works fine. Once a

Re: [asterisk-users] 7 points of comparison Polycom 430/501 and Aastra 480i. Which one to choose ?

2007-01-22 Thread Jay Moore
IMO, the 480i, by a LONG shot. The 480i is easier to use, looks nicer, has better audio quality, easier to read, and has a great speakerphone. The web-interface is also leagues better than the tripe the Polycom phones have. The only issue I have with the 480i, is that it's a little unintuiti

Re: [asterisk-users] Recording queue calls after an xfer?

2007-01-15 Thread Jay Moore
Yeah. 1.2.14. I heard bad things about 1.4 not being all that stable. I'm hesitant to move to it. Jay Julian Lyndon-Smith wrote: 1.2 series ? I think that 1.4 has that fixed. At least, that's what my team leaders are telling me ;) Julian. Jay Moore wrote: I have a proble

[asterisk-users] Recording queue calls after an xfer?

2007-01-15 Thread Jay Moore
I have a problem where my recorded queue calls stop recording once the call is transferred to a different extension. Is there some additional parameter I need to set so recording continues? Is it even possible to do this? Thanks, Jay ___ --Bandwidt

[asterisk-users] "Dropping Incompatible Voice Frame"

2007-01-11 Thread Jay Moore
Having a problem here that I can't seem to find a fix for. PSTN call comes in, operator answers, transfers call to a phone behind an IAXy. Caller hears no sound after being transferred. IAXy can hear caller, but not vice versa. Client reads: NOTICE[11342]: channel.c:1950 ast_read: Dropping i

[asterisk-users] Zap calls

2007-01-10 Thread Jay Moore
I have 8 Zap channels, 25-32, all of which have their own line. My zapata.conf file looks similar to: group=1 context=context_1 signalling=fxs_ks channel => 25 group=2 context=context_2 signalling=fxs_ks channel => 26 and so forth

[asterisk-users] MixMonitor write issue

2007-01-08 Thread Jay Moore
Greetings, I am using MixMonitor to record my outgoing calls. It seems that MixMonitor will not write to a directory if it doesn't exist (ie - it doesn't create a new directory if needed). I have checked to ensure permissions are properly set, and if I manually create the directory, MixMoni

Re: [asterisk-users] MixMonitor and Queues

2006-12-28 Thread Jay Moore
; (dot / period) and the sox version I was using failed to mix files in such conditions... If that is your case, try: - Using a filename with no "." - Upgrade sox to the latest version which fixes the funny behaviour Cheers, -- Ex Vito On 12/28/06, Jay Moore <[EMAIL PROTECTED]&

Re: [asterisk-users] MixMonitor and Queues

2006-12-28 Thread Jay Moore
Recompiled Asterisk after installing sox and it's still not merging the two streams into a single recorded file. What am I doing wrong? Jay Jay Moore wrote: Ed, Thanks for the help. One more question, however. Everything is working fine with the exception of sox joining the call

Re: [asterisk-users] MixMonitor and Queues

2006-12-27 Thread Jay Moore
Nuñez IT/Telecom Engineer 4037 Metric Drive Winter Park, FL (o) 407-384-4200 x 1656 (f) 407-384-4222 (c) 732-925-0730 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jay Moore Sent: Wednesday, December 13, 2006 10:15 AM To: Asterisk Users Mailing Li

[asterisk-users] IAX calls not ringing

2006-12-21 Thread Jay Moore
Greetings folks. I seem to be having a problem where calls made from an IAX device (three single-line phones attached to IAXys) do not play the ring tone when calling out. There's a dial tone when I pick up the phone, and the call goes through just fine, it just doesn't ring. All my SIP phon

[asterisk-users] MixMonitor and Queues

2006-12-13 Thread Jay Moore
Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (whic

Re: [asterisk-users] PHPAGI example usage of input.php

2006-11-15 Thread Jay Moore
v 15 12:54 swift_f87b365372c500c76e497087ac7e470a On 11/15/06, Jay Moore <[EMAIL PROTECTED]> wrote: Are you including the file extension? Jay Tom Vile wrote: > I am trying to get the example input.php working from PHPAGI but it will > not > playback the letters that I put

Re: [asterisk-users] PHPAGI example usage of input.php

2006-11-15 Thread Jay Moore
Are you including the file extension? Jay Tom Vile wrote: I am trying to get the example input.php working from PHPAGI but it will not playback the letters that I put in because of this error: Nov 15 14:25:22 WARNING[18678] file.c: File /tmp/swift_f87b365372c500c76e497087ac7e470a does not exi

Re: [asterisk-users] Quick Q...

2006-11-10 Thread Jay Moore
Actually, while I was waiting for an answer, I figured out my problem. If I have any further questions, however, I'll be sure to post. Thanks! Jay Dovid B wrote: Post away. - Original Message - From: "Jay Moore" <[EMAIL PROTECTED]> To: Sent: Thursday, Nove

[asterisk-users] Quick Q...

2006-11-09 Thread Jay Moore
Before I make any serious gaffes, is this an acceptable place to post PHPAGI questions as well? I can't seem to find a dedicated mailing list for it. If not, any suggestions? Thanks, Jay ___ --Bandwidth and Colocation provided by Easynews.com -- as

Re: [asterisk-users] File structure question

2006-09-04 Thread Jay Moore
Peter Bowyer wrote: On 04/09/06, Jay Moore <[EMAIL PROTECTED]> wrote: Marco: Ah I see. There's a [general] context. I'm pretty new to this Asterisk stuff and I didn't realize there was a general context that you could do things like global includes. Thanks, I'

Re: [asterisk-users] File structure question

2006-09-04 Thread Jay Moore
o be an ass about it, pal. Not all of us are as adept at this as you are. Jay Marco Mouta wrote: So the #include could be made just after the [general] section o extensions.conf? outside of any specific context, i think this was the question. On 9/4/06, Peter Bowyer <[EMAIL PROTECTED

Re: [asterisk-users] File structure question

2006-09-04 Thread Jay Moore
Tzafrir Cohen wrote: On Thu, Aug 31, 2006 at 03:52:00PM -0500, Jay Moore wrote: I have a question on how I can better organize my .conf files. I have 3 different groups of people who use my VoIP service. Let's call them 'Office', 'Factory' and 'Public'

[asterisk-users] File structure question

2006-08-31 Thread Jay Moore
I have a question on how I can better organize my .conf files. I have 3 different groups of people who use my VoIP service. Let's call them 'Office', 'Factory' and 'Public'. In my Asterisk directory, I have created three folders: 'office', 'factory' and 'public', inside each of which has a sip