Re: [Bes-admins] BIS/BES 'Ghost' message

Hi Michele, This means someone is trying to activate this email address on a BlackBerry device. To find out which device is doing that, open the attached ETP.DAT you will find a PIN within the scrambled text. Kindest Regards, --- Hany Khamees http://www.besadmin.info

Re: [Bes-admins] Activation issue on BESX 5

Hi Jonathan, Did you try restarting BlackBerry Synchronization Service and BlackBerry Policy Service? Usually, those services get stuck from time to time. After restarting the above mentioned services, reset the activation process. --- Hany Khamees http://www.besadmin.info

Re: [Bes-admins] BES service in UAE?

Hi Josh, Both carriers provide BES support. I would suggest Etisalat as one my team will be doing the implementation and support :) Kindest Regards, --- Hany Khamees www.BESAdmin.info ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http

Re: [Bes-admins] BMS last contact time

Dear Dan, This is Unix Timestamp which in the example you provided converts to Mon, 14 Jun 2010 13:42:32 GMT. --- Hany Khamees www.BESAdmin.info ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes

Re: [Bes-admins] Upgraded to BES 5... Wireless Contact Sync is disabled?

Hi Steve, Did you restore a backup file to your handheld by any chance? Is it happening with all users or just you? --- Hany Khamees www.BESAdmin.info ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes

Re: [Bes-admins] BES data plans

Hi Carlos, There is no 100% guaranteed way to check the provisioning on the SIM card except through RIM's provisioning website which only carrier's team will have access to. Kindest Regards, --- Hany Khamees www.BESAdmin.info ___ Bes-Admi

Re: [Bes-admins] Emails received up to 3 hours late on BES

Coordinator service. Two more things you can try, 1. Uninstalling MS05051 hotfix which has changes to RPC that affects communications between BES and Exchange. 2. Recreating MAPI profile. I will check for a KB and let you know if any is found. Kindest Regards, --- Hany Khamees www.BESAdmin.info

Re: [Bes-admins] Emails received up to 3 hours late on BES

Hi Micheal, Try the following: 1. Stop the Microsoft Distributed Transaction Coordinator service. 2. Uninstall Microsoft hotfix MS05051. 3. Restart Exchange. 4. Restart BlackBerry Enterprise Server. --- Hany Khamees www.BESAdmin.info ___ Bes-Admins

Re: [Bes-admins] Self-activating Blackberries

In Transporter tool, there is a checkbox named "trigger slow Sync", if you check it, Transporter will trigger an activation on each device after migration. --- Hany Khamees www.BESAdmin.info ___ Bes-Admins mailing list Bes-Admins@dataoutage

Re: [Bes-admins] Upgrade from BES 4.1 to BESX?

Hey Derek, There is no official way to migrate from BES 4.1 to BESX. Did you try BlackBerry transporter tool? --- Hany Khamees www.BESAdmin.info -Original Message- From: bes-admins-requ...@dataoutages.com Date: Fri, 12 Mar 2010 12:00:08 To: Subject: Bes-Admins Digest, Vol 26, Issue 27

Re: [Bes-admins] BES vs BES Express (Vaudo, David)

BES Express supports upto 1 users, free license. (When installed on a separate server other than Exchange) It support upto 75 users when installed on Exchange. Licenses can be obtained from BlackBerry.com website and you get one free support incident. Sent on the move, from my ‎​ Javelin.

Re: [Bes-admins] Bes-Admins Digest, Vol 26, Issue 5

Hey Jeff, Just correcting one point: When you browse the internet using the internet browser, it uses RIM's infrastructure internet connection not the carrier's one. I would suggest you try configuring a proxy authentication under MDS configuration for the local URL of your sharepoint. Sent on t

Re: [Bes-admins] GC outage and fix

Hi Richard, In most GC issues, restarting BlackBerry Enterprise Server after restarting Exchange fixes the issue. Did you try that? --- http://www.BESAdmin.info/forum Sent on the move, from my ‎​ Javelin. -Original Message- From: bes-admins-requ...@dataoutages.com Date: Tue, 23 Feb 201

Re: [Bes-admins] BB commands on devices

a list of all BlackBerry Secret Codes: ## Enterprise Activation ALT-CNFG In Options -> Advanced Options -> Enterprise Activation Settings for Enterprise Activation Address Book ALT-VALD In address book list Validate the data structure and look for inconsistencies ALT-RBLD In

Re: [Bes-admins] Fresh install BES v5.0.1

You need to create an alias to the database server using the Microsoft SQL Server Configuration Manager Before you begin: Verify that you installed the client components of the Microsoft® SQL Server® on the computer. 1. On the computer that you want to install a BlackBerry® Enterprise Server on

Re: [Bes-admins] Exch07 calendar invites

Hey Drahl, Enabling Public folders is a must for BB calendar functionality. Also, make sure permissions are set properly and double check that "deny" is set to "false" and there is no duplicate permissions. For more information about BES & Public Folders, read: http://www.besadmin.info/view.php?

Re: [Bes-admins] Bes-Admins Digest, Vol 25, Issue 1

Hey Drahl, Enabling Public folders is a must for BB calendar functionality. Also, make sure permissions are set properly and double check that "deny" is set to "false" and there is duplicate permissions. For more information about Public Folders, read: http://www.besadmin.info/view.php?id=KB1558