Re: [cisco-voip] Cisco UC on Dell VxRail ?

orage I’d be on board. But at last > check, it was all still specs. > > > Sent from my iPhone > > On Mar 22, 2022, at 3:12 AM, James Buchanan > wrote: > >  > > CAUTION: This email originated from outside of the University of Guelph. > Do not click links or open attachmen

Re: [cisco-voip] Just an FYI

Hello, I think I mentioned this once on this forum, but I did have a problem with 12.5 re: MOH due to an unclean shutdown. Rebuilding was the only option. In my case, the shutdown had happened with 10.5 but carried through apparently. Very mysterious! Still, the rebuild fixed it. Thanks, James

Re: [cisco-voip] Cisco UC on Dell VxRail ?

Totally agree re: both Simplivity and vxRail. No concerns at all at this point. I'd be more concerned running a standalone UCS C-series. On Tue, Mar 22, 2022 at 2:37 AM James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: > Hi, > > We're running CUCM/CIMP/CUC on HPE Simplivity, it's been fine

Re: [cisco-voip] Where are our Speed Dials!!!

Ah, the old debate. We've all been fighting this since we ripped out the first Avaya/NEC/Nortel/YouNameIt phones. I remember having to use 7931s just to keep a phased migration moving. I guess now it's the 7861. It's a great thread--definitely a trip down memory lane! On Mon, Feb 21, 2022 at

Re: [cisco-voip] CUCM 11.5 Upgrade Question

Hello, I've upgraded by changing the vmx file and it worked fine. That said, depending on how many times you upgraded in the past, it might be worth doing a fresh build. I did an upgrade from 11.5 to 12.5. After the upgrade, MOH did not work from one subscriber. I opened a TAC case and TAC said

Re: [cisco-voip] Cisco VOIP System

Hello, How many users are you looking to support? Might Webex Calling make more sense? Thanks, James > On 28 Jan 2022, at 18:41, harbor235 wrote: > >  > > Hi all, > > > Looking to put together a small biz Cisco Voice solution, ISR4331-V bundle, > 4FXO, CME and I also need voicemail.

Re: [cisco-voip] ATA 186 question

Hello, There is also the option of keeping a few of the switches that were refreshed to use for the ATAs. Thanks, James On Thu, Jan 27, 2022 at 10:10 PM Lelio Fulgenzi wrote: > > Something to try is to get a cheap DLINK or Linksys switch and insert it > between the new 9300uxm and the ata.

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

hese myself, but if it’s just the check tool, >> try to just run the actual upgrade. >> >> I believe the tool is intended to be run on all servers before you start >> anything. >> >> From: cisco-voip On Behalf Of Mathew >> Miller >> Sent: Monday

Re: [cisco-voip] CUC 10.5 to 14 ER Not working

Hello, Have you upgraded the subscriber? That needs to be done before database replication will work. Thanks? James > On 3 Jan 2022, at 18:15, Mathew Miller wrote: > >  > Hello, > > Working on an upgrade from CUC 10.5 to 14. > > Publisher finished and didn't seem to have any issues. >

Re: [cisco-voip] Low space on partitions in CUCM

.com | **www.ox.com <http://www.ox.com>* > > > *.......* > > > > *From:* James Buchanan > *Sent:* Wednesday, September 29, 2021 6:39 AM > *To:* Matthew Huff > *Cc:* Cisco VoIP Group > *Subject:*

Re: [cisco-voip] Low space on partitions in CUCM

14-460-4039* > > *mh...@ox.com | **www.ox.com <http://www.ox.com>* > > > *.......* > > > > *From:* James Buchanan > *Sent:* Wednesday, S

Re: [cisco-voip] Low space on partitions in CUCM

Hi Matthew, Have you tried adjusting the log file thresholds in RTMT? See https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200581-Procedure-to-Adjust-WaterMark-in-RTMT-of.html for more details. Thanks, James On Wed, Sep 29, 2021 at

Re: [cisco-voip] Finesse crashing and agents being disconnected

Hi Myron, Pardon my asking a really dumb question--but after applying the ES, did you have users clear their browser cache? I saw this very issue, applied the ES, and once clearing the cache didn't see it again. Thanks, James On Wed, Sep 29, 2021 at 7:36 AM Myron Young wrote: > Hi all, > >

Re: [cisco-voip] UCCX skill manager page

Mobile Skill Manager is gone: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/release/guide/uccx_b_uccx-solution-release-notes-125.pdf On Sat, Jul 3, 2021 at 6:31 PM James Dust wrote: > Afternoon all, > > > > We have recently moved our users on a

Re: [cisco-voip] Cube call disconnect while doing Transfer call

I'd agree on the codec. I'd also check the mid-call signalling settings (see https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-midcall-reinvite.html ). On Thu, Feb 11, 2021 at 11:09 PM neil dsilva wrote: > Ok, thanks. > > On Fri, 12 Feb 2021 at 9:04

[cisco-voip] Keeping my phone clean in the age of Covid-19 and other nasty germs

Hello, What are you guys doing to ensure phones are kept clean, especially in shared spaces? I don't know much about the potential health issues of sharing a handset--maybe it's a non-issue. Is there an argument here for ripping out handsets and going soft client just to make sure? Honest

Re: [cisco-voip] Deprecated phones in CUCM 14

7940's have been end of support since 5 years ago > > > > On Thu, Sep 24, 2020 at 8:20 AM Lelio Fulgenzi wrote: > > Yeah, there was some talk about this in the forums. Someone from Cisco > said, “watch the page for some changes we think you’ll like”. > > > > Wish they

Re: [cisco-voip] Deprecated phones in CUCM 14

out this in the forums. Someone from Cisco >> said, “watch the page for some changes we think you’ll like”. >> >> >> >> Wish they would update the “updated” date. >> >> >> >> Lelio >> >> >> >> >> >> *From:* cis

[cisco-voip] Deprecated phones in CUCM 14

Hello, So, Cisco changed their mind for now: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/14_0_1/fieldNotices/cucm_b_deprecated-phones-14.html Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] call forward is not working in this scenario

That was for call pickup, not forwarding. They eventually made it a mainstream feature. Sent from my iPhone > On 2 Jun 2020, at 18:16, Norton, Mike wrote: > >  > I haven’t been into CUCM in ages, but there used to be a secret field in some > advanced area I forget the name of, where you

Re: [cisco-voip] DRS Message Restore & DRS File Decrypter Updated

I used it with CUCM in the past. Sent from my iPhone > On 21 May 2020, at 21:34, Brian V wrote: > >  > I was looking at this tool on CiscoUnityTools.com and it doesn't explicitly > state that it works with anything other than Unity Connection. > I'm guessing it *should* work with any VOS

Re: [cisco-voip] Microsoft Direct Routing

Hello, The trial Ribbon SBC has to be dealt with by a Ribbon reseller. They can do this, but they have to issue a zero-dollar PO in order to do this as I understand it. Thanks, James On Mon, Mar 16, 2020 at 6:50 AM James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: > On 16/3/20 6:37 am,

Re: [cisco-voip] migrating mpp phones to callmanager (and back)

Hello, Just one point to clarify--MPP to CUCM is not free unless you are using Flex licensing. There is a special license you must buy to do this. So, if you buy MPP phones, you will have a pile of bricks unless you get the license or are a Flex subscriber. Thanks, James On Mon, Mar 2, 2020 at

[cisco-voip] UCCE 12.5?

Hello, Anyone gone to UCCE 12.5 yet? Anything to share about it? How was the migration to Smart Licensing? Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Field Notice from Cisco making Secure LDAP mandatory

Hello folks, I know you all needed some more work. I sure did! So here you are! https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/12_5_1/fieldNotice/cucm_b_fn-secure-ldap-mandatory-ad.html I'm interested in any early thoughts on other integrations--vCenter, ISE, VPN, TACACS,

Re: [cisco-voip] Offline Analog Call Recording

Hello, The last time I had to record analog, I had to force the call out of the analog gateway to another analog gateway (basically) and capture the data in between. I used ZOOM CallREC to capture the recording. That said, with the new media forking available in the gateways, you might be able to

Re: [cisco-voip] 988 Suicide Hotline

I think you could add this to a route filter nonetheless but believe the 988 will override if you give it urgent priority. On Friday, December 13, 2019, Lelio Fulgenzi wrote: > > I’m hoping a simple 988 route pattern will work here and 9.@ route > patterns won’t interfere. Otherwise, would we

Re: [cisco-voip] big news - Microsoft and Cisco collaborating again!

I didn't see anything in the announcement about CUCM period. I thought it was really the ability to join each other's meetings from each other's room-based video systems. Issues such as federation, etc. don't seem to be addressed in the announcement. On Wed, Nov 6, 2019 at 1:49 PM Lelio Fulgenzi

Re: [cisco-voip] CCX CTI Managers

Hi Myron, I believe you can only have two CTI managers in the list in CCX. When you try to add the third, you'll get an error telling you it can't be done. Thanks, James On Mon, Sep 30, 2019 at 4:06 PM Myron Young wrote: > Hello all, > > I have just inherited a UCM 9.1 and CCX 9.0 cluster

Re: [cisco-voip] what's the NC model of phones?

Hello, With much searching, this site: https://itprice.com/cisco/cp-8845-nc-k9=.html indicates that the "NC" phone is "Non-China" Country of Origin. I don't know that for sure, but I thought it was an interesting, undocumented interpretation. At least it would explain why it's more expensive.

Re: [cisco-voip] PSA: Hunt Groups and Alerting Names

script, but that also did not > work for me, so I wrote my own. > > Post in question: > https://community.cisco.com/t5/unified-communications/hunt-pilot-alerting-name-not-working-in-11-5-su6/td-p/3867489 > > > YMMV. > >> On Thu, Aug 1, 2019 at 12:09 PM James Bu

Re: [cisco-voip] PSA: Hunt Groups and Alerting Names

You can also put the alerting name in double-quotes and get the same result, but I like the LUA script better. I used it a few days ago. Sent from my iPhone > On 1 Aug 2019, at 18:05, Jinto Alakkal Kunjumon wrote: > > Thanks for sharing this Anthony, cool stuff. I am also sharing a link which

Re: [cisco-voip] TFTP deactivation and reactivation - i recall this was necessary for some reason

Hi Lelio, I found this note from December 2016 from Nick Barnett: "I just thought I would share what happened with this, even though it is super old. Changing the node names to FQDN was mostly painless. The one thing that bit me was bug CSCuy13916. After changing the names of the nodes, the TFTP

Re: [cisco-voip] QM Backup recording server

CUCM side, what about the backup QM recording server side > installation and configuration? > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > *From:* James Buchanan [mailto:james.buchan...@gmail.com] > *Sent:*

Re: [cisco-voip] QM Backup recording server

Hi Ahmed, In CUCM, you create a SIP trunk to each recorder. Those two recorders are placed in a route group configured as top down. That route group is put into a route list, and the route pattern used to invoke the recorders is pointed to that route list. That route pattern is referenced in your

Re: [cisco-voip] PCI DSS compliance for Cisco IPT/UCCX

Shall we also go stone tablets instead of email while we're at it? Anyway, a few notes: 1. If agents take payments over the phone, you will need to ensure some way of the customer entering the digits. The agents must not be able to distinguish the DTMF tones and the tones will need to be entered

[cisco-voip] Expressway 12.5

Hello, I just saw this is out. Check out the release notes, including support for Let's Encrypt. Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] 88XX Phone VPN broke on 12.5 firmware

Merry Christmas from your friends at Cisco! On Tuesday, December 25, 2018, Brian Meade wrote: > Heads up on this one. Upgrading to 12.5 firmware on 88xx phones breaks > Phone VPN completely. There's a Sev1 bug on this now- > https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn76864 >

Re: [cisco-voip] 8851 call with headset and ahndest

Hi Reto, With the newer phones, and I believe even with 7961/62 phones, Cisco separated the audio interfaces physically, making this former functionality impossible. The best thing to do is to use a Y-adapter quick disconnect cable to have two headsets on at the same time or use some sort of

Re: [cisco-voip] "*" makes the SIP provider put a person on hold, or something like that

n Bldg | 50 Stone Rd E | Guelph, ON | >> N1G 2W1 >> >> 519-824-4120 Ext. 56354 <519-824-4120;56354> | le...@uoguelph.ca >> >> >> >> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook >> >> >> >> [image: University of Guelph Cor

[cisco-voip] "*" makes the SIP provider put a person on hold, or something like that

Hi folks, Here's a weird one. I had a guy who, when he received an email, would get disconnected from his phone calls. The caller would hear MOH generated from the SIP provider. It turns out his email tone matched the "*", and that * was causing the SIP provider to put the party on hold. Now,

[cisco-voip] Single-button Barge on 8851 phones

Hello, Barge works great on 8851 phones with CUCM 11.5 and firmware 12.0(1). However, no matter what I do, I can't get single-button barge to work. Any ideas? Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] SIP header modification

ackets are taken by the \1 variable. You'd need a second set > of brackets to insert the \u01 variable. > > On Mon, Jun 11, 2018, 12:29 PM James Buchanan > wrote: > >> Hello, >> >> I am trying to take a REFER header, copy it to a copy list, and use it to >> m

[cisco-voip] SIP header modification

Hello, I am trying to take a REFER header, copy it to a copy list, and use it to modify the To: header. I have an inbound dial peer using: voice class sip copy-list 1 sip-header Refer-To and I have the following SIP profile in place for the outgoing dial peer: voice class sip-profiles 1

Re: [cisco-voip] CMR and the SD-WAN

Painful as this was, hats off to you for writing this up and sharing. Much appreciated! On Mon, Apr 30, 2018 at 3:36 PM, Ryan Huff wrote: > So here is a *neat* little situation I ran into recently, and is worth > sharing and reading; if this saves a life it was worth the

Re: [cisco-voip] CUCM UCCX email to Comcast

Hello, Before Unity Connection supported Office365 for Single Inbox, I had to create my own SMTP server to relay emails over to Office 365. So, I created a Windows VM and added the Windows SMTP server to it, allowing only CUC to relay from it. It worked fine. It doesn't have to be a Windows SMTP

Re: [cisco-voip] best way to confirm an application user's password

If it's an end user, you could use the Cisco TSP and see if you see any controlled phones from it. On Mon, Jan 22, 2018 at 9:42 PM, Lelio Fulgenzi wrote: > > I've got an application user that I need to figure out what the password > is. > > I've tried logging in to the admin

[cisco-voip] Cisco 8865 with UCCE 11.6 - No Whisper or Silent Monitor support

Hello, Does anyone have any insight into why UCCE 11.6 does not support using the 8845/8865 for Whisper or Silent Monitor even though the other 88XX models are supported? Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] CUCM 11.5(1)SU3

Hello, So, this is out. I noticed that there is a requirement for an encryption license when using mixed mode. Anyone have any data on that? Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] License File

Hello, I just had a license file reissued in five minutes. If you need a license, right now might be just the right moment. Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

I had this very issue about 6 or 7 years ago, and had to upgrade firmware. The bug was triggered by having G722 disabled on the phone, but having the phone's built-in-bridge enabled for recording. On Thu, May 4, 2017 at 9:19 AM, naresh rathore wrote: > it started working

Re: [cisco-voip] CUCM 11.5 license question

Can you send us a screenshot showing the licenses from License Usage in ELM? On Wed, May 3, 2017 at 11:42 AM, Ahmed Abd EL-Rahman < ahmed.rah...@bmbgroup.com> wrote: > Hi Gents, > > > > I have extra available units in CUWL standard license, and despite of that > once I add any VM to a user the

Re: [cisco-voip] Migrating IP space

Hello, This is expected behavior if I read this correctly: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/9_0_1/ipchange/CUCM_BK_C936116C_00_changing-ipaddress-hostname-cucm-90.html#wp69916%0A . Thanks, James On Sun, Apr 30, 2017 at 6:54 PM, Ben Amick

Re: [cisco-voip] Cluster Migration IM and Presence

Do you have users set with the correct Home Cluster in UCM? Also, did you create peer links in IM between the two sides? On Thu, Mar 30, 2017 at 4:55 PM, Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > So I was apparently overthinking this, setup ILS, setup Jabber Inter >

Re: [cisco-voip] Expressway MRA question

links. > > > > Kindly if you have any documents explaining such setup please share it > with me. > > > > Appreciated. > > > > > > > > > > BR > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > Sent from my iPho

Re: [cisco-voip] Expressway MRA question

Hello, It is indeed possible. You use one cluster as a sort of "hub" cluster. Then, just make sure the users in each cluster have the Home Cluster parameter checked, but make sure it is only checked in one cluster. Also, you have to make sure you are using ILS and have peer links in IM between

Re: [cisco-voip] CAD vs Finesse Differences

Hello, One note I'll make is this: When an agent opens Finesse, by default they are accessing a Live Data feed of their entire team. This will show the usual info of Logged In, Ready, etc. That sounds nice, but what if your Team is large? In one migration, we had a remote site with a team of 50

Re: [cisco-voip] Are there any gotchas to watch out for switching to FQDN server names from IP address server names?

t it does stop and start with a service deactivation and > reactivation. Before cucm 11 the tftp over http was only plain text (port > 6970) > > > > Sent from my iPhone > > > On Nov 30, 2016, at 1:12 AM, James Buchanan <james.buchan...@gmail.com> > wrote: >

Re: [cisco-voip] Does CCX enforce licensing?

Hello, UCCX enforces agent licenses by concurrently logged in agents. So, if you have ten licenses and ten agents or supervisors are logged in, the eleventh login will be rejected. Thanks, James On Tue, Nov 29, 2016 at 9:24 AM, Ben Amick wrote: > I was curious about

Re: [cisco-voip] testing voip list activity

Ever since Cisco released that fix that corrected every outstanding bug and added every feature request, we'd had little to talk about. On Wed, Oct 19, 2016 at 4:08 PM, Lelio Fulgenzi wrote: > > hmmm no messages for three days, gotta get my fix. > > > --- > Lelio Fulgenzi,

Re: [cisco-voip] Cisco ATA 186

According to the Device Defaults in CUCM, what is the default firmware version for the ATA 186? On Wed, Oct 5, 2016 at 9:22 AM, Asim Mekki Basheer wrote: > > Yes its ATA 186 > > -- > *From:* Lisa Notarianni >

Re: [cisco-voip] Cisco ATA 186

Hello, Browse to the IP address of the ATA and send the firmware version. I remember having to upgrade beyond the 1.03 firmware version years ago in order to get these to work again. Thanks, James On Wed, Oct 5, 2016 at 8:50 AM, Asim Mekki Basheer wrote: > Hello

Re: [cisco-voip] Serious 11.5 installation defect

Let's all make a pact to set all our passwords as cisco/cisco. Who's game? On Mon, Aug 22, 2016 at 10:33 AM, Scott Voll wrote: > Sounds like one we had with Cisco Security Manager. it would send a > password under 15 characters correct because it encrypted the whole >

Re: [cisco-voip] CUCM 8.6 with 7911 - Transfer Button disabled

Hello, Do you see the Transfer button at all but it just won't work? Thanks, James On Wed, Jul 20, 2016 at 1:43 AM, Tim Smith wrote: > Hi, > > What is your max calls set to on the DN ? > Perhaps it is 1 and there is not another line available? > > > Kind Regards, > >

Re: [cisco-voip] Expressway Design for new startup

t; The setup is more or less the same eventually. Most likely we might be > able to save on CUWL license cost if those roaming users doesn't need a > phone profile in CUCM? > > On Mon, Jun 6, 2016 at 2:16 PM, James Buchanan <james.buchan...@gmail.com> > wrote: > >> Hello, >

Re: [cisco-voip] Expressway Design for new startup

Hello, I wonder if a cloud-based solution such as Spark wouldn't make more sense than implementing an on-premise system. James On Mon, Jun 6, 2016 at 2:14 AM, Ki Wi wrote: > Hi Group, > I have this customer requirement where they have 3 locations (Singapore, > US and UK)

Re: [cisco-voip] CUIC Reports

Hello, It's not elegant, but you can use a Set Enterprise Data step with each menu option and set a variable with a particular text value. Then, you could use the Call Custom Variables report to report against these options. Not pretty, but gets the job done. Thanks, James On Thu, Apr 21, 2016

Re: [cisco-voip] Constantly having db replication issues

Hello, Even though you are not using DNS, do you have DNS servers and a domain name configured? If so, you should have forward and reverse entries configured for all servers. When you look in Unified Reporting, do you see anything about the rhosts under Database Status? Thanks, James On Wed,

Re: [cisco-voip] Upgrade IM version 9.1.2 to Version 11.0.1.10000-6

I agree. I did it just this way recently, and lost nothing. It MAY have involved an extra 30-60 minutes to get contacts and settings re-done, but that was minor compared to trying and retrying to upgrade it. On Fri, Mar 4, 2016 at 11:11 AM, Brian Meade wrote: > I would say it's

Re: [cisco-voip] CUCM Upgrade woes

It's P1 TAC case time! On Wed, Mar 2, 2016 at 12:12 PM, Andy Carse wrote: > I thought I was home and dry with this upgrade, but it would seem that the > gods have deserted me. > > I upgraded to 10.5.2.13900-12 after some issue with GBNP, everything > seemed ok. > This

Re: [cisco-voip] Standalone CUIC in UCCX 11

stock reports were in there but > maybe not. You should be able to export them from co-res CUIC and then > import them to your standalone. > > [image: Inline image 1] > > On Wed, Mar 2, 2016 at 11:01 AM, James Buchanan <james.buchan...@gmail.com > > wrote: > >> Hello again, >

Re: [cisco-voip] Standalone CUIC in UCCX 11

from co-res CUIC and then > import them to your standalone. > > [image: Inline image 1] > > On Wed, Mar 2, 2016 at 11:01 AM, James Buchanan <james.buchan...@gmail.com > > wrote: > >> Hello again, >> >> How do the stock reports get into the standalone CU

Re: [cisco-voip] Standalone CUIC in UCCX 11

e as well. > > On Wed, Mar 2, 2016 at 10:58 AM, James Buchanan <james.buchan...@gmail.com > > wrote: > >> Thanks for the info. Can you run the UCCX stock reports from the >> standalone CUIC also? That'd be great. Then, you could run SocialMiner and >> all UCCX repor

Re: [cisco-voip] Standalone CUIC in UCCX 11

. Having a standalone CUIC allows you to make > custom reports and run them directly on the same server. Right now, you > have to use a standalone CUIC to build custom reports and then import those > to UCCX co-res CUIC to run them. > > On Wed, Mar 2, 2016 at 10:42 AM, James Buchanan &l

[cisco-voip] Standalone CUIC in UCCX 11

Hello, What purpose does the standalone CUIC configuration serve in UCCX 11.0? Does it send data to CUIC? Does it pull data from CUIC? Does it allow you to use the standalone CUIC to run the same UCCX reports you run from the on-prem CUIC? I have looked and looked to see why you would even

Re: [cisco-voip] UCCX 9 prompts gibberish

LOL--we like the convoluted solutions. You had to come out with something workable! Thanks! On Tue, Feb 16, 2016 at 12:18 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > I'm surprised no one has mentioned just using UCCX itself to record the > audio. > > See this link for the

Re: [cisco-voip] UCCX 9 prompts gibberish

n the file show it is been saved in 64kbps instead of 8. > > [image: Inline images 1] > > On 16 February 2016 at 16:03, James Buchanan <james.buchan...@gmail.com> > wrote: > >> You can do it in Audacity under Other Formats when you export the file. >> However, I've never

Re: [cisco-voip] UCCX 9 prompts gibberish

​ CCIT U-Law !! > > On 16 February 2016 at 15:12, James Buchanan <james.buchan...@gmail.com> > wrote: > >> Even to g729? >> >> On 16 Feb 2016, at 10:11 AM, Haas, Neal <nh...@co.fresno.ca.us> wrote: >> >> I use audacity all of the time to convert

Re: [cisco-voip] UCCX 9 prompts gibberish

x-prompts/ > > http://xyfon.com/tech-tips/saving-wav-files-for-cisco-unified-call-centre-express-prompts-uccx-using-audacity/ > > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > abbas Wali > Sent: Tuesday, February 16, 2016 7:09 AM > To: Ja

Re: [cisco-voip] UCCX 9 prompts gibberish

Hello, In the System settings, are you set to use G729 for your prompts or G711? UCCX will not play one or the other. If you record G711 and upload to a system set to play G729, that'll be the result. Thanks, James On Tue, Feb 16, 2016 at 9:26 AM, abbas wali wrote: > Hi

Re: [cisco-voip] Issue IP Phone 8831 not register to CUCM 10.5

Hello, I have had an issue in which the 8831 had an old firmware and would not register. I had to do a two-step upgrade to get it to work. You might check the firmware the 8831 is running, see what CUCM is serving, and serve a version in between by manually uploading it and setting the Phone Load

Re: [cisco-voip] Recommendations Admin Phone

Going real old school, but the 7931 was great for this. On Wed, Jan 6, 2016 at 9:33 AM, David Zhars wrote: > UCM 8.0 and Unity 8.0 > > New Admin Asst, wants a phone that isn't too big, but would let her > monitor ten extensions. Just easily see who is on the phone and who

Re: [cisco-voip] ip communicator

Close it, right-click on the icon to start it and run it as administrator. On Tue, Dec 29, 2015 at 2:06 PM, Mensah, Leonard < leonard.men...@sourcemedia.com> wrote: > All, > > > > I install IP Communicator on my desktop, and I am having some issues > configuring. > > I click on preferences and

Re: [cisco-voip] Click to Call

Are you using Jabber for click-to-call, or are you using either the TSP or the Click-to-Call Widget? On Tue, Dec 22, 2015 at 1:06 PM, David Zhars wrote: > I am trying to get Click to Call working with OUtlook 2013 and it's not > going so well. UCM 8. > > Anyone use any of the

[cisco-voip] External Federation with Microsoft

Hello, Has anyone successfully implemented external federation between Cisco IM 10.5 and microsoft.com (like, Microsoft itself)? Thanks, James ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] ILBC

ad > > On Oct 4, 2015, at 2:17 PM, James Buchanan <james.buchan...@gmail.com> > wrote: > > One of the new features of the 7942/62 was the addition of iLBC support. > See > http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7962g/pr

Re: [cisco-voip] ILBC

One of the new features of the 7942/62 was the addition of iLBC support. See http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7962g/prod_qas0900aecd80699c20.html . On Sun, Oct 4, 2015 at 2:11 PM, Ryan Huff wrote: > Having some

Re: [cisco-voip] Unity Won't Take Message

Look at the Standard (or Alternate if enabled) greeting and look at the after greeting setting. Thanks, James On Thu, Aug 6, 2015 at 9:57 AM, David Zhars dzh...@gmail.com wrote: Unity 8.0 Call the extension, get the user's greeting, there is a short pause, maybe one second. User greeting

Re: [cisco-voip] What is better than MediaSense for recording calls?

Hello, Starting with your last statement, are you saying you cannot use a SPAN-less recording product that requires the audio stream to go to the recording server while being recorded? ZOOM CallRec can provide the security you need. However, to keep the audio from having to go to that subnet,

Re: [cisco-voip] WebEx question

make sure to check release notes before as well! http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Release_Notes/Release_Notes.html#reference_23E4C721B42E4B909ABE8ECA786F88BE Cheers, Tim. *From:* James Buchanan [mailto:james.buchan...@gmail.com] *Sent:* Friday, 12 June 2015

Re: [cisco-voip] WebEx question

in your environment ? And is it working fine ? Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - BMB KSA On Jun 11, 2015, at 5:32 PM, James Buchanan james.buchan...@gmail.com mailto:james.buchan...@gmail.com wrote: Hello, The certificate issue with the mobile app is not yet

Re: [cisco-voip] WebEx question

James ? And after that hot fix was everything running smoothly with you James? Hi Tim, did you installed the MR4 in your environment ? And is it working fine ? Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - BMB KSA On Jun 11, 2015, at 5:32 PM, James Buchanan james.buchan

Re: [cisco-voip] WebEx question

If you go to MR5 you will break the mobile app. Just found out from the BU the other day. There is a hot fix they can publish for you. On 10 Jun 2015, at 8:55 PM, Tim Smith tim.sm...@enject.com.au wrote: Hi Ahmed, Check out 2.5 MR4 if you are not on it.. Short URL feature is there,

Re: [cisco-voip] Jabber - WebEx integration query

WebEx credentials manually, so what if we configured the WebEx with SSO, will that help in avoiding that process? Many thanks James. Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - BMB KSA On Jun 1, 2015, at 6:48 AM, James Buchanan james.buchan...@gmail.com

Re: [cisco-voip] Jabber - WebEx integration query

the authentication source. Many thanks Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - KSA From: James Buchanan [mailto:james.buchan...@gmail.com] Sent: Sunday, May 31, 2015 10:47 PM To: Ahmed Abd EL-Rahman Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip

Re: [cisco-voip] Jabber - WebEx integration query

of this information is strictly prohibited. Any unauthorized interception of this transmission is illegal under the law. If you have received this transmission in error, please promptly notify the sender by reply e-mail, and then destroy all copies of the transmission. *From:* James Buchanan

Re: [cisco-voip] Jabber - WebEx integration query

Hello, They must go under File, options and manually configure their webex login information . Thanks, James On 31 May 2015, at 2:44 PM, Ahmed Abd EL-Rahman ahmed.rah...@bmbgroup.com wrote: Hi Gents, I have a setup including CUCM 10.5, IMPresence 10.5, CUC 10.5, WebEx 2.5 (on

Re: [cisco-voip] CSR Information

Check the parent domain field and see if a space has made it's way into it. On Mon, May 4, 2015 at 10:13 AM, Leslie Meade leslie.me...@lvs1.com wrote: I am exporting the Tomcast certs and i have checked it against a CSR checker to make sure that everything is good before i submit the CSR.

Re: [cisco-voip] 10.5.2 No Call Park Numbers Available

Do you have a call park range enabled on each server or have cluster wide call park enabled? On 11 Apr 2015, at 2:03 PM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Inbound call I’m seeing No Call Park Number available on phone. Doesn’t the Gateway CSS need to include the

Re: [cisco-voip] UC Cluster Upgrade Implementation Query

I would agree with Dennis. Engage with a Cisco partner who can deliver on this. Several of us represent reputable Cisco partners and I'm sure would be happy for your business. Thanks, James On Fri, Mar 20, 2015 at 10:32 AM, Heim, Dennis dennis.h...@wwt.com wrote: That is incredible complex.

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