Hi mate,
If you do a PRT you can pretty clearly see the discovery and logins (although
it is quite verbose, and seems a bit repetitive)
But it'll be the only thing your client is doing at the time, so shouldn’t be
too hard to spot.
How are you trying to login?
Have you tried manually
You guys just don't know what you're doing. Jeesh ;-)
Sent from an Apple iOS device with very tiny touchscreen input keys. Please
excude my typtos.
On Jan 8, 2015, at 6:08 PM, Mike mik...@msn.com wrote:
Actually I beg to differ. It’s a system that needs to be improved upon.
From: Josh
Hmmm. Kind of hard. They went from 4.1(3) on MCS hardware to 6.0 - 6.1(3)
Then purchased CUWL and went to 7.x
And migrated to 8.6(2) on UCS B series
And finally upgraded to 10.x.
Plus moved offices 4 times in the process. Will see if they have the original
PAKs.
From: Josh Warcop
Dana,
I’ve been down this road before. You need to do the following:
1) Have your Cisco account team open a PSTS case
2) Find out if the ESW contract changed and became unattached from UCSS
3) SO# this one is huge..sorry to say it’s your golden ticket for
entitlements you
Agreed whole heartedly, it has lots of room for improvement. Before 10.x
came out, it was painful, it seems that it's worse now.
The GLO seemingly overworked and the waiting on BU response I always get is
frustrating. My current case has been open since Dec 14th, almost a
month. I get emails
Thing I don’t get is I follow the process and still have to go through the
motions.
· Active ESW / UCSS contracts for the correct number / license type
· Order the upgrade via PUT
· Perform pre upgrade LCU tool
· Perform post upgrade license migration request
It's not a nightmare. It's a consequence of losing important information.
From: Mike mailto:mik...@msn.com
Sent: 1/8/2015 6:52 PM
To: 'Dana Tong'mailto:dana_t...@bridgepoint.com.au; 'Josh
Warcop'mailto:j...@warcop.com; 'Erick
Get the customer's Cisco AM involved is my advice.
On Thu, Jan 8, 2015 at 2:47 PM, Dana Tong dana_t...@bridgepoint.com.au
wrote:
Guys,
A customer of mine did an upgrade last August and still has not been
able to obtain the licenses that they are entitled to.
The customer first bought
Guys,
A customer of mine did an upgrade last August and still has not been able to
obtain the licenses that they are entitled to.
The customer first bought CUWL licenses some 8 years ago and have had an active
and valid UCSS and ESW contract for this entire time.
Global Licensing provided the
Hello,
Do you have the original SO#s used to order the CUWL licenses? I would
think based on that they could get their licenses.
Thanks,
James
On Thu, Jan 8, 2015 at 4:47 PM, Dana Tong dana_t...@bridgepoint.com.au
wrote:
Guys,
A customer of mine did an upgrade last August and still has
Hi Erick,
They did all of the LCU Tool stuff prior to upgrade. All of the contracts were
active at time of upgrade.
I still have the common issue of only obtaining licenses that the new PLM
reports and not what the customer has paid for.
The original purchase (SO#) was some 8 years ago with
Is there any way to easily read the logs in the PRT for login errors?
I receive the cannot communicate with server error. My PC is not on the domain.
I have fudged my hosts file to try to get around this.
Cheers
Dana
___
cisco-voip mailing list
That's what we did to make sure everything was good with their contracts
contained the right licenses. Then go through the pre-upgrade process to
verify then the post upgrade goes pretty fast.
5 calendar days, three of which were weekend and holiday, for my last
upgrade.
On Thu, Jan 8, 2015 at
We've had plenty of that as well.
On Thu, Jan 8, 2015 at 3:16 PM, Dana Tong dana_t...@bridgepoint.com.au
wrote:
Hi Erick,
They did all of the LCU Tool stuff prior to upgrade. All of the contracts
were active at time of upgrade.
I still have the common issue of only obtaining
You're not going to get far until you can prove what was paid for. They are not
being unhelpful intentionally as their systems can only go back so far. Being
that old those records are no longer online and have been archived.
If the client has lost everything including PAK keys you're going to
They should be able to find all of the old PAKs if you have MAC/License MAC
the PAKs were registered to.
On Thu, Jan 8, 2015 at 2:55 PM, James Buchanan james.buchan...@gmail.com
wrote:
Hello,
Do you have the original SO#s used to order the CUWL licenses? I would
think based on that they
In my testing Jabber doesn't use the hosts file.
I believe this is because it needs to determine inside vs expressway.
Sent from my iPhone
+1 801 718 2308
On Jan 8, 2015, at 3:30 PM, Dana Tong dana_t...@bridgepoint.com.au wrote:
Is there any way to easily read the logs in the PRT for
Not sure what you mean by fudging hosts file.
Per the IMP/CUPS docs, you need either an SRV record for _cuplogin._
tls.domain.com or _cisco-uds._tls.domain.com (for 9.1 and higher) for
communication, or you can manually set the server names/IP in the jabber
client. Using SRV records makes it
Its probably a bug, and if theres no known reason for it, the usual advice
would be to upgrade the software version to something more recent where
hopefully it is fixed.
On 8 January 2015 at 05:45, Rajkumar Yadav rajkumarya...@y7mail.com wrote:
Hi,
Please can any one suggest the reason for
Great clarification. There is no guarantee but it seems a lot more random
than the official Cisco statement would have us believe.
The one I just had both used the same OVA during install one was aligned
and the other wasn't..
On Thu, Jan 8, 2015 at 9:20 AM, Ryan Ratliff (rratliff)
Inline, lots of good stuff below.
-Ryan
On Jan 8, 2015, at 12:10 PM, Anthony Holloway
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
Thanks Ryan.
There is certainly confusion surrounding this concept of partition alignment
for me. Considering Erick's original
Thanks mate,
2921 current version is c2900-universalk9-mz.SPA.152-2.T.bin --- Version
15.2(2)T
which is not in the list of fixed releases.
I will upgrade to c2900-universalk9-mz.SPA.153-3.M4.bin -- Version 15.3.3M4 MD
and monitor its behavior.
Thanks,Raaj.
From: Brian Meade
I'm looking for a SIP SoftPhone that I can use with CUCM 9.x that will
allow Call-Control from my Jabra HeadSet.
All I want to do is be able to hit the mute, unmute, and answer buttons on
my headset and have it control my softphone.
I know if works on windows, but Does anyone have experience
Thanks Ryan.
There is certainly confusion surrounding this concept of partition
alignment for me. Considering Erick's original statement of, For those of
you sill out there doing upgrades from pre-9.x to 10.x and running nto the
unaligned partition issue..., I am trying to wrap my head around
What version of CCM Leslie?
If you're on 8.x+ You could try to create a 'Route next hop by calling party
number translation and prefix the + in the on the xlate pattern with the
anticipated CLID and see if you can catch it. If you prove that it is the +
then you can translate/transform and
Check the flash for a crashinfo file.
On Wed, Jan 7, 2015 at 1:45 PM, Rajkumar Yadav rajkumarya...@y7mail.com
wrote:
Hi,
Please can any one suggest the reason for the router reload due to
software forced crash PC 0x21BC8BD4.
I tried to find the some significance for the code PC 0x21BC8BD4,
Nothing about an upgrade from 8.6 to 9.x or later guarantees unaligned
partitions. You will only get the error because your partitions were unaligned
already.
-Ryan
On Jan 7, 2015, at 11:19 PM, Erick Wellnitz
ewellnitzv...@gmail.commailto:ewellnitzv...@gmail.com wrote:
I used 10.5.2 upgrade
Probably has to do with the special character. Here was the only bug I
found related- https://tools.cisco.com/bugsearch/bug/CSCuo91983
Might be caused by the same root issue but might need a new bug opened.
On Thu, Jan 8, 2015 at 11:12 AM, Leslie Meade leslie.me...@lvs1.com wrote:
CallerID
Great explanation, Ryan. Thanks for the clarification.
On Thu, Jan 8, 2015 at 10:33 AM, Ryan Ratliff (rratliff) rratl...@cisco.com
wrote:
Inline, lots of good stuff below.
-Ryan
On Jan 8, 2015, at 12:10 PM, Anthony Holloway
avholloway+cisco-v...@gmail.com wrote:
Thanks Ryan.
Just seeing if anyone out there has a good way of pulling historical data
with regards to phone registration history. Today I am able to do that by
using RTMT and performing a device search but it seems to only list the
registered and recently unregistered devices and seems once the phones
Use Syslog Viewer in RTMT to pull the Alternate Syslog under Application
Logs for each node. Those logs contain phone registration/unregistration
events. You can also configure remote syslog under
serviceablity-trace-configuration so that these get dumped to an external
syslog server.
On Thu,
31 matches
Mail list logo
