[cisco-voip] Dialed Number Analyzer and Calling/Called Transformations

2016-11-30 Thread Jason Aarons (AM)
Remind me, customer has CUCM 9.1. I am thinking Calling and Called Party Transformations won't show in Dialed Number Analyzer. That version 10.5 or higher has fixes to show these in DNA? am I wrong? This email and all contents are subject to the following disclaimer:

Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages

2016-11-02 Thread Jason Aarons (AM)
The ntp server was a 6509 with “ntp master 10” setup. However the delay/offset/jitter are both high to that 6509. I changed it to ntp master 2 and will monitor RTMT for syslog alerts. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Wednesday, November 2, 2016 14:52 To: Jason Aarons (AM

[cisco-voip] CER 9.x and SNMP

2016-10-26 Thread Jason Aarons (AM)
If using IP Subnet based ERLs, is SNMP to switches required for Emergency Responder 9.0? Alerts appear to be working and snmp is blocked via firewall (I suspect) to switches. ERL Membership > IP subnets

[cisco-voip] Applie i)S 11.7.1 stops after iOS upgrade?

2016-10-04 Thread Jason Aarons (AM)
Has anyone received any cases where Cisco Jabber version11.7.1 stops working after upgrading their iPhone or iPad iOS from version 9 to 10? Or any other Apple related cases? Jason Aarons, CCIEx2 No 38564 Consultant Dimension Data 904-338-3245 mobile Planned PTO: Oct 7 - Oct 17 This email

[cisco-voip] CalLManager 8.6.x to 10.x upgrade

2016-09-15 Thread Jason Aarons (AM)
What 8.6 services are still CUCM Publisher dependent vs Subscriber? While the pub is upgrading from 8.6.1 to 10.x what won't work from an end user perspective? Got a backup EM login pointing to subscriber. What features Jason Aarons, CCIEx2 No 38564 Consultant Dimension Data 904-338-3245

Re: [cisco-voip] FW: Finesse Login Issues - Live TAC Case update

2016-09-15 Thread Jason Aarons (AM)
, 2016 15:16 To: Jason Aarons (AM) <jason.aar...@dimensiondata.com> Cc: cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] FW: Finesse Login Issues - Live TAC Case update Some thoughts ... Are the agent lines shared (shared with an CIPC

[cisco-voip] FW: Finesse Login Issues - Live TAC Case update

2016-09-14 Thread Jason Aarons (AM)
Anyone seen this? We have a new PCCE integration with CUCM and some of the users are not able to log into finesse with the following error, until the phone is rebooted and then they can. [cid:image001.png@01D20DA9.06EFF930] These are the versions we are dealing with: PCCE : 11.0.2 Finesse

[cisco-voip] Third Party SIP Phones in 11.5?

2016-08-25 Thread Jason Aarons (AM)
I’m looking at an old CallManager 5.0 document, does this hold true for 3rd Party SIP phones in CallManager 11.5 ●No support for third party phones - yet ○CallManager only supports mutual authentication ○Future maintenance release will support server - only with digest

[cisco-voip] UCCE 11.x and Jabber ?

2016-06-06 Thread Jason Aarons (AM)
Should a customer go with Jabber for use with Finesse/CAD in UCCE 11.x ? or stick with IP Communicator 8.6.4 ? Is Jabber still Finesse only? Remind me does Jabber does Extension Mobility login? Hope all has been well here on Puck. Had a large R project last 2 years, then hiked the AT

Re: [cisco-voip] MCU 5310 for Video phone and Jabber

2015-11-22 Thread Jason Aarons (AM)
https://supportforums.cisco.com/discussion/11583756/cucm-86-multipoint-calls-tp-endpoints From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Shaihan Jaffrey Sent: Sunday, November 22, 2015 9:15 AM To: Cisco VOIP Subject: [cisco-voip] MCU 5310

Re: [cisco-voip] Nuance And Their Lack of Enterprise Security

2015-11-10 Thread Jason Aarons (AM)
Did you put out an Enterprise RFP and require HTTPS in the design phase ☺ I would recommend you submit a product enhancement request to the Nuance Account Manager and involve them. I’m sure it’s on a list somewhere to-do you just need to give them a business reason that is 7 figure. A

Re: [cisco-voip] Windows SFTP / FTP server recommendations?

2015-10-29 Thread Jason Aarons (AM)
Love to know how you setup SFTP in Filezilla Server…. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Mike King Sent: Thursday, October 29, 2015 8:36 PM To: Scott Voll Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Windows SFTP / FTP

[cisco-voip] 8831 stuck on logo on keypad

2015-10-28 Thread Jason Aarons (AM)
sip8831.9-3-3-5 keypad shows the Cisco logo on the screen nothing else Did a CUCM firmware upgrade to sip8831.10-3-1SR-1-NA with no luck I can ping the phone and http to it; Device > Phone shows Registered with Active Load sip8831.9-3-3-5 Inactive Load Failure ReasonInternal Phone Error

Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

2015-10-28 Thread Jason Aarons (AM)
Older versions of Windows Server ie 2003/2008 did SNTP natively not NTP. You can’t point to a NTP client to SNTP server. SNTP is not precise enough, but good enough for Kerberos/Windows. Windows Server 2012 can serve up NTP

Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

2015-10-27 Thread Jason Aarons (AM)
Only time I’ve seen split brain in UC was when the customer built the VM with thin provisioning. Seems their vm team did all sorts of things wrong…. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: Tuesday, October 27, 2015 1:26 PM To: Aaron Banks

[cisco-voip] Jabber for Windows 11.x

2015-10-09 Thread Jason Aarons (AM)
I assume that Lync must be Uninstalled before installing Jabber still holds true even with 11.x ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Jabber for Windows 11.x

2015-10-09 Thread Jason Aarons (AM)
To: Jason Aarons (AM) <jason.aar...@us.didata.com> Cc: Cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Jabber for Windows 11.x Hi Jason, What is supposed to break if they are both installed? The reason I ask is that I have Skype for Business and Jabber (phone only no CUPS yet) both

[cisco-voip] RightFax AD Sync

2015-10-08 Thread Jason Aarons (AM)
We have some pretty sharp experienced people here, hoping maybe someone has seen this with Captaris RightFax. In Rightfax 10.6 I have an AD Sync setup. I need to override some of the fields as they are wrong in AD. However when I manually enter the routing code in Enterprise Fax Manager I get

Re: [cisco-voip] DRS Backups 10.5

2015-10-08 Thread Jason Aarons (AM)
Being only GlobalScape and Titan are the only two commercial SFTP TAC supported products is a source of contention. Non-technical customers don’t want to compile anything. I wish FTP and CIFS/SMB was supported. Keep it simple and encrypt the file, not the transmission. I haven’t been able to

Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

2015-10-02 Thread Jason Aarons (AM)
It would be really nice if CAD was a +1 and -1 version compatibility. You have no idea what a pain it is when you have 300 CAD clients needing a upgrade every time. Wait I can forget about asking for CAD features ☺ Maybe now is a good time for a briefing on when customers won’t complain about

[cisco-voip] 10.5 DRS Restore problem?

2015-09-25 Thread Jason Aarons (AM)
Anyone hit this problem with a DRS restore in CUCM 10.5? Open the file on the SFTP server we can see them present. 2015-09-24 16:49:37,927 ERROR [drfMasterAgentMsgWorker, MessageID: 2400] - drfSftpManager:drfGetListOfBackups: No files with pattern _ drfComponent.xml on the path / Jason

[cisco-voip] Comcast PRI in US and calls to international missing US country code +1

2015-09-24 Thread Jason Aarons (AM)
Customer has a Comcast Business PRI. I am sending the Calling Party Number as 10 Digits and Type/National with Plan/ISDN for calls to Austria. Problem is Austria is not seeing the +1 country code for calls coming in. Comcast Support is taking a long time to tell me what the Type/Plan is they

Re: [cisco-voip] Analog ports on a 2901

2015-09-23 Thread Jason Aarons (AM)
Debug vpm signal From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Tuesday, September 22, 2015 1:48 PM To: Sreekanth Narayanan ; norm.nichol...@kitchener.ca; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Analog ports on a

[cisco-voip] Inactive Load Failure

2015-09-04 Thread Jason Aarons (AM)
Any idea why the 7841 phone loads would quit working? CallManager 10.5.1 [cid:image002.png@01D0E6F8.C17DCF30] Phones come up and function normally, but the last twenty or so have this status. ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] CME 3905 phones low MOS LQK

2015-08-24 Thread Jason Aarons (AM)
Here is a CME install with 3905 phones (yuck). I notice the CME and phones are on same VLAN, but the phone web page MOS LQK is saying around 2.0. I was expecting a 4.0. I don't have access to the switch. It's a 3900 running Version 15.5(1)T2 with a PRI. Phone load is App Load 3905.9-2-1-0

[cisco-voip] No CME download for 3905?

2015-08-24 Thread Jason Aarons (AM)
Is the 9.4.1SR1 load available for CME 10.5/3905 ? This only shows the CallManager loads; https://software.cisco.com/download/release.html?mdfid=283734772catid=280789323softwareid=282074288release=9.4%281%29SR1relind=AVAILABLErellifecycle=reltype=latest Jason Aarons, CCIEx2 No 38564 Consultant

Re: [cisco-voip] No CME download for 3905?

2015-08-24 Thread Jason Aarons (AM)
So I see the .loads file in the zip in the second URL, however the release notes don’t mention CallManager Express as compatible, while the old 9.2.1 release notes do. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Monday, August 24, 2015 3

[cisco-voip] 3905 dial tone problem

2015-08-20 Thread Jason Aarons (AM)
3905 registered to CME, when you pick up a headset, the dial tone begins. But it seems to skip like an old record, it buzzes and pauses. Not finding a bug, customer didn't tell me load or CME version etc. I'm thinking this is a load problem as you haven't even dialed yet.

Re: [cisco-voip] TAC Hot Issues RSS Feed?

2015-08-12 Thread Jason Aarons (AM)
Nothing since Sept ish You think they would have published via RSS that it was being discontinued in advanced vs going dark :) From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Bergquist Sent: Wednesday, August 12, 2015 1:41 PM To: voip puck

Re: [cisco-voip] jabber on wIntel on a stick platform

2015-07-30 Thread Jason Aarons (AM)
Compute Stick meets the hardware requirements….I have the Intel NUC with i7 running ESXi and some VMs for lab. Works great. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html#JABW_RF_HB549950_00 I would think

Re: [cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

2015-07-23 Thread Jason Aarons (AM)
no plans to resolve the Smart Tags issue, or come up with an alternative solution. I got zero feedback on the Support Forums as well. From: Jesse King (jesking) [mailto:jesk...@cisco.com] Sent: Thursday, July 23, 2015 9:26 AM To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net) Subject

[cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

2015-07-22 Thread Jason Aarons (AM)
If a user wants to be able to Click to Call from inside Excel or Word (Smart Tags) using the latest Jabber for Windows 11.0 that feature is no longer available ? Is there a timeframe for a Microsoft Office 2013 Plug In for Jabber for Windows 11.0 ? https://communities.cisco.com/thread/51040

Re: [cisco-voip] Cisco UCCX with num-exp problem

2015-07-16 Thread Jason Aarons (AM)
The num-exp occur before the dial-peer match etc. You should have no issues using this. However if CUCM and MGCP and using a Translation Pattern may break CTI Redirects. Gateway has to have direct reachability to CTI Route Point and CTI Port and Agent. You are not doing this. Can you dial

Re: [cisco-voip] Cisco 7912 Registration issues

2015-07-14 Thread Jason Aarons (AM)
http to a phone and look at the console logs. Tried a tftp get of the SEPmac.cfg or a http://CUCM-w-TFTP:6970/SEPmac.cfghttp://%3cCUCM-w-TFTP%3e:6970/SEP%3cmac%3e.cfg and review the config of non-working vs working. Perhaps issues with the ITL? Load problem? From: cisco-voip

Re: [cisco-voip] Jabber Contact shows wrong IM Address

2015-07-09 Thread Jason Aarons (AM)
If you look in CUPAdmin System Topology what does it show? If they login to cupuser what does it show? From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Thursday, July 9, 2015 10:33 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: Jabber Contact shows

Re: [cisco-voip] Jabber Contact shows wrong IM Address

2015-07-09 Thread Jason Aarons (AM)
The newer 10.6 client has a clear cache in GUI. Else, Close Jabber, go to %appdata% and delete both Local and Roaming data for Jabber. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Thursday, July 9, 2015 10:26 AM To:

Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Jason Aarons (AM)
“LDAP authentication should still work when the Publisher is offline” This is not my experience. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Monday, July 6, 2015 9:45 AM To: Lelio Fulgenzi; cisco-voip@puck.nether.net Subject: Re: [cisco-voip]

Re: [cisco-voip] BAT and the VG310...

2015-06-15 Thread Jason Aarons (AM)
It might be better to configure 1 manually, do an Export then modify and import. However that might fail too ☺ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Monday, June 15, 2015 9:40 AM To: Charles Goldsmith; cisco-voip@puck.nether.net

Re: [cisco-voip] CUC 10.5 COBRAS possible bug on import?

2015-06-15 Thread Jason Aarons (AM)
The good news is the COBRAS developer Jeff Lindborg monitors NetPro forums supportforums.cisco.com Post your question there and you’ll likely get a response from him if it’s a known issue. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent:

Re: [cisco-voip] UCS c220 SFF unable to access CIMC

2015-06-12 Thread Jason Aarons (AM)
Is the https/ssh to the CIMC or vSphere or some application that is guest? Sound like maybe a host update (does the UEFI/BIOS, Controller, NICs etc) to fix a bug if CIMC. The CIMC has a dedicated NIC, are you using that? Normally I won’t do a trunk port to the CIMC, but switchport mode

Re: [cisco-voip] 4000 series ISR DSP

2015-06-11 Thread Jason Aarons (AM)
Not sure about 4351 architecture but the ISR series had a single PLL (Phased Lock Loop) and the DSPs synced to a single source. The only place this really caused problems was fax/modems. Workaround would be 1 box per carrier for PRIs. Ask your Partner/Cisco AM/SE do some research on the 4351

Re: [cisco-voip] Cisco live

2015-06-09 Thread Jason Aarons (AM)
PhoneView is awesome for remote control. We have several large enterprise organizations helpdesks that use PhoneView to solve problems when users are not around, or even in the middle of the night when offices are closed etc. Better yet it helped me get my CCIE when I was stuck in hotels on

Re: [cisco-voip] Unity Connection

2015-06-09 Thread Jason Aarons (AM)
A co-worker suggested trying this. Let us know if it works for you -jason http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Tuesday, June 9, 2015 10:54 AM To: harbor235; Cisco VOIP

[cisco-voip] @ Dimension Data booth 5-6pm World of Solutions

2015-06-08 Thread Jason Aarons (AM)
Please join me at the Dimension Data booth each night at Cisco Live. Some cool Tour de France stuff going on. We can hangout and talk about DT-24+ cards and VIP-30s or more current Collaboration solutions and exchange SDPs. I'd be happy to answer any specific 1-1 questions you might have.

Re: [cisco-voip] when would you use CTI Remote Device with Jabber?

2015-06-07 Thread Jason Aarons (AM)
Jabber (identical to CUPC) can control your 7965 desktop phone. So you can enter number and press dial and the phone can go off hook and dial number. I think this is what your referencing by CTI Remote Device. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio

Re: [cisco-voip] CSF Device name and format - Discrepancy between older docs, online help and reality - CUCM 10.5.2

2015-06-07 Thread Jason Aarons (AM)
CSFUSERNAME was a similar to CSFsAMAcountName I think it would be nice if this could be changed to something closer to a UPN (UserPrincipalName) or a contact object id like jason.aar...@sub.domain.commailto:jason.aar...@sub.domain.com or

Re: [cisco-voip] BFCP and Trusted Relay Points / Media Termination Points

2015-06-04 Thread Jason Aarons (AM)
) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: Jason Aarons (AM) jason.aar...@dimensiondata.com To: Brian Meade bmead...@vt.edu, Lelio Fulgenzi le

[cisco-voip] Adding IMP box to 10.5.2.11900-3

2015-05-29 Thread Jason Aarons (AM)
I have CUCM 10.5.2.11900-3 deployed. Trying to add a IMPc box and the bootable install media I have is CUP 10.5.1.1-9. I keep getting a database error and installer won't proceed. CUP/IMP 10.5 I don't see a version 10.5.2.11900-3 so what is the solution?

[cisco-voip] Conf Phone?

2015-05-28 Thread Jason Aarons (AM)
Have an exec that uses a room that can have multiple conferences at one time on different phones. He would like the nearest microphone on the conference phone to be the only one that pics up sounds to mitigate some of the background noise of the other calls in the room. Aware of any 3rd

[cisco-voip] 5500 ASA Phone Proxy replacement?

2015-05-27 Thread Jason Aarons (AM)
Customer is using CUCM 8.5 with ASA 5500 8.4 with Phone Proxy with certificates with 7965 VPN Configuration http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/8_0/english/administration/guide/75adm80/7970set.html#wp1271763 I see the ASA Phone Proxy has

Re: [cisco-voip] Changing DNS entries in Call Manager 9.1.2.10000-28

2015-05-26 Thread Jason Aarons (AM)
Everything is hostnames so https works without complaining. Certificates with ip addresses give warnings. 443/TLS/PKI is the future ☺ You can change CUCM back to ip address but applications and websites, clients like Jabber, will give warnings/errors. I think your DNS should be rock solid,

Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

2015-05-12 Thread Jason Aarons (AM)
The Blocking Calls based on Calling Party Number has issues with CTI Redirects (UCCX/CER/Attendant Console) in that they won’t work on transfers to agent/phone/operator. If you don’t use any CTI apps you would be good. In IOS you can do a translation rule to reject but it’s limited to 100

Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

2015-05-12 Thread Jason Aarons (AM)
[mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Tuesday, May 12, 2015 5:00 PM To: Jason Aarons (AM) Cc: James Dust; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls The way I do it is create a new partition that only lives in the gateway CSS so it shouldn't

Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

2015-05-12 Thread Jason Aarons (AM)
circumventing this easily. Only a crazy old person calling from home to same office number does it work for. Be nice if a MCID type service could be done easier. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, May 12, 2015 3:38 PM To: Jason Aarons (AM); Brian Meade; James Dust Cc

Re: [cisco-voip] IMP not pinging

2015-05-12 Thread Jason Aarons (AM)
if you can't ping it and the console isn't coming up, then it sounds like a re-install is necessary. I assume you've tried some reboots etc. From: cisco-voip [cisco-voip-boun...@puck.nether.net] on behalf of Techguy [techguy...@gmail.com] Sent: Tuesday, May

Re: [cisco-voip] Certificates expires - what happens next?

2015-05-04 Thread Jason Aarons (AM)
Ipsec stop db replication ☺ You’ll want to regenerate etc during a maintenance window. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Reto Gassmann Sent: Monday, May 4, 2015 11:10 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Certificates expires - what

Re: [cisco-voip] Troubleshooting carrier issues

2015-05-04 Thread Jason Aarons (AM)
That echelon does not exist. Keep calling the people your sending money to each month that is selling you a service, involve your account manager. Or find another carrier ☺ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Robert Kulagowski Sent: Monday, May 4, 2015

[cisco-voip] UCCX 10.5.1.10000-24 and Historical Reporting/CUIC

2015-04-30 Thread Jason Aarons (AM)
If I try to add a user to Historical Reporting via AppAdmin I get; Error occurred while performing the operation. Please contact your System Administrator. You may refer to Application Administration logs for more details Any ideas? UCCX 10.5.1.1-24

Re: [cisco-voip] Phone Restart on Subscriber add

2015-04-27 Thread Jason Aarons (AM)
sensors would think….needless to say it created a small ruckus. From: Tommy Schlotterer [mailto:tschlotte...@netechcorp.com] Sent: Monday, April 27, 2015 4:02 PM To: Ryan Huff; Jason Aarons (AM); bmead...@vt.edu Cc: cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Phone Restart on Subscriber add

[cisco-voip] 7841/7842/7845

2015-04-24 Thread Jason Aarons (AM)
List.xml and background image for 7841/7842/7845 I'm pretty sure are not supported. Wanted to double check.

Re: [cisco-voip] CUBE Network Design

2015-04-21 Thread Jason Aarons (AM)
Would you open almost all your UDP RTP ports from CUBE in DMZ to inside phones? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of harbor235 Sent: Tuesday, April 21, 2015 1:35 PM To: Cisco VOIP Subject: [cisco-voip] CUBE Network Design I have infrastructure setup to

Re: [cisco-voip] CUCM 10.5 MoH

2015-04-21 Thread Jason Aarons (AM)
ESXi and VMware have allowed USB passthru for a long time…it’s not the Hypervisor http://kb.vmware.com/selfservice/microsites/search.do?language=en_UScmd=displayKCexternalId=1022290 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of NateCCIE Sent: Tuesday, April 21,

Re: [cisco-voip] Unity Connection upgrade from 7.1(3) to 9.1(2)

2015-04-21 Thread Jason Aarons (AM)
The help file is pretty clear on items that COBRAs does not move. You should manually re-create those before running COBRAS. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Rasim Duric Sent: Tuesday, April 21, 2015 3:56 PM To: voip puck Subject: [cisco-voip] Unity

Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?

2015-04-20 Thread Jason Aarons (AM)
; Jason Aarons (AM) Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Number of Partitions in CSS max 1024 chars? Just sharing some interesting data on the topic... The validation regex for the name of a partition is: ^[a-zA-Z 0-9_-]{1,50}$ However, it's case-insensitive

[cisco-voip] Number of Partitions in CSS max 1024 chars?

2015-04-20 Thread Jason Aarons (AM)
Anyone familiar with planned changes to number of Partitions in a CSS in 10x or 11x? The maximum length of the combined CSS clause (device and pattern) comprises 1024 characters that includes separator characters between partition names (for example, partition 1:partition 2:partition 3). I

Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?

2015-04-20 Thread Jason Aarons (AM)
Single SIP trunk with 1100 sites/stores and they want their own Call Park range per store = impossible From: Lelio Fulgenzi [mailto:le...@uoguelph.ca] Sent: Monday, April 20, 2015 9:49 AM To: Wes Sisk (wsisk) Cc: cisco-voip (cisco-voip@puck.nether.net); Jason Aarons (AM) Subject: Re: [cisco-voip

[cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU

2015-04-14 Thread Jason Aarons (AM)
Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should

Re: [cisco-voip] BAT on VG350 ports

2015-04-13 Thread Jason Aarons (AM)
You can’t export/import on different versions as the database is different between versions. In reality doing an export/import on same version has its own headaches. A suitcase export/import tool like COBRAS would be a nice product enhancement request. From: cisco-voip

[cisco-voip] CUCM 10.5 CallFwdAll button only works on Primary Line

2015-04-13 Thread Jason Aarons (AM)
Just want to make sure that CUCM 10.5.2 nothing has changed with a SIP 7841. The SIP 7841 load 10-1-1SR2 you still have to use UCMUser/ Self Care Portal page to Call Forward line 2 ? Right?

[cisco-voip] UCM 10.x+ Corporate Directory changes display order

2015-04-12 Thread Jason Aarons (AM)
Noticed the change on upgrade from CUCM 8.5 Cisco UCM v10.0+ Corporate Directory service displays (for 78xx, 79xx etc) user entries ordered by First name, Last name. Can not change this policy. Behavior changed from UCM v10.0+ Sev 6 Product Enhancement CSCuq30437

[cisco-voip] UCCE/Cisco Agent Desktop 10.0.1b minimized

2015-04-11 Thread Jason Aarons (AM)
When UCCE/Cisco Agent Desktop 10.0.1b is minimized it does not appear on the Taskbar like it should. Just sort of disappears altogether. In Desktop Preferences the Normal should put it on the Taskbar, right? We are using XenApp 6.5. Is this a known defect/bug? I am assuming that the

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-04-11 Thread Jason Aarons (AM)
I just want to see what is going on. I like having a window knowing exactly what it’s doing under the covers. Sort of like Java. In Java you can pull up the console if you really want to know. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent:

[cisco-voip] 10.5.2 No Call Park Numbers Available

2015-04-11 Thread Jason Aarons (AM)
Inbound call I'm seeing No Call Park Number available on phone. Doesn't the Gateway CSS need to include the Call Park Number partition?I see the phone's CSS includes the Call Park Number partition.

Re: [cisco-voip] Temp Fail since upgrade

2015-04-05 Thread Jason Aarons (AM)
Nothing has changed with MGCP for a long time…Cisco just doesn’t test older IOS. Pull normal debugs and traces, RTMT alerts, etc. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Monday, March 30, 2015 5:10 PM To: Lisa Notarianni; Ryan Huff;

Re: [cisco-voip] Self Care Portal + BLF Speed Dials

2015-03-27 Thread Jason Aarons (AM)
At the least an Enterprise parameter to enable/disable this in Self Care Portal. Let the customer decide. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Anthony Holloway Sent: Thursday, March 26, 2015 5:27 PM To: Ryan Ratliff (rratliff) Cc: cisco-voip voyp list

Re: [cisco-voip] CUC EST Time off...

2015-03-27 Thread Jason Aarons (AM)
Technically we just entered Eastern Daylight Time (EDT), wonder if it should show America/NewYork in Olson timezone IDs. Not sure, not in front of working system to check for you. http://en.wikipedia.org/wiki/List_of_tz_database_time_zones From: cisco-voip

Re: [cisco-voip] Collaboration Suite v9 with AD2008 with AD2012 schema update (mixed mode)

2015-03-24 Thread Jason Aarons (AM)
Dan Keller points out the Cisco officially support AD2012 with CRS 10.x https://communities.cisco.com/message/145331 Cisco will officially support MS AD 2012 in CUCM 10.0. And the feedback I have from the PM for the LDAP component is that although we will not officially test support for CUCM

[cisco-voip] Win 7 64-bit not supported with CUCM 10.5

2015-03-16 Thread Jason Aarons (AM)
A customer pointed out that Cisco doesn’t support Windows 7 64-bit for Self Care Portal in 10.5. Seems odd. ++ Guess we are out of luck. All of our PC’s are running Windows 7 64bit.

Re: [cisco-voip] Win 7 64-bit not supported with CUCM 10.5

2015-03-16 Thread Jason Aarons (AM)
It’s the fact the Cisco doesn’t support Window 7 64-bit is a concern to the customer. Only 32-bit. From: Kevin Przybylowski [mailto:kev...@advancedtsg.com] Sent: Monday, March 16, 2015 9:35 AM To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Win 7 64-bit not supported

Re: [cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting

2015-03-15 Thread Jason Aarons (AM)
Customer stated a CUACA reboot resolved the problem. From: Henry Gicheru (KE) Sent: Friday, March 13, 2015 5:10 AM To: cisco-v...@puck-nether.net (cisco-voip@puck.nether.net) Cc: Jason Aarons (AM) Subject: CUACA 10.5.1 Dropped calls troubleshooting Hi guys, I have this issue where the operators

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-15 Thread Jason Aarons (AM)
You can also power down and move VMs box to box. Extremely slow but works. ~ # scp -r /vmfs/volumes/530c546f-ab5b67c0-2bc1-b83861d767e5/ISOs

Re: [cisco-voip] periodic restarts still required for UCCx on RHEL?

2015-03-03 Thread Jason Aarons (AM)
So I don’t believe in rebooting servers night to clear the cob webs. However if you have the right tools you could check memory and watch for memory leaks etc. However I like to patch/reboot at least once a year (or more often say quarterly) during a maintenance window. I like to know that a

[cisco-voip] Phone Services URLs

2015-03-02 Thread Jason Aarons (AM)
I'd like to create a Phone Services URLs and list multiple servers and have a weight/preference for Extension Mobility and not configure backup URLs for subs for EM. Am I smart or what? Is this already a PERS request? Better yet, and Android app like Siri that I talk to. login me in with

Re: [cisco-voip] to dspfarm or not?

2015-02-26 Thread Jason Aarons (AM)
I’ve never removed it, and never had an issue with it ☺ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Thursday, February 26, 2015 1:17 PM To: Cisco VOIP Subject: [cisco-voip] to dspfarm or not? My voice gateways currently have the following

Re: [cisco-voip] trusted relay points

2015-02-26 Thread Jason Aarons (AM)
I create a group name “DO-NOT-USE-SOFTWARE-MTP” and put them in that. I recall under Service Parameters you can also set them to not run. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Thursday, February 26, 2015 1:13 PM To: Dennis Heim Cc: Cisco

[cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

2015-02-26 Thread Jason Aarons (AM)
I have two Connection 10.5.1.11900-13 server on same subnet, RTMT has some lost connection to peer errors from middle of afternoon. Any known issues others have seen? ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

2015-02-26 Thread Jason Aarons (AM)
The good news is that per Cisco there are ZERO bugs with Unity Connection 10.5. Defect free software! [cid:image002.jpg@01D05204.FE3000D0] From: Jason Aarons (AM) Sent: Thursday, February 26, 2015 8:40 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: Any known issues with Unity

Re: [cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

2015-02-26 Thread Jason Aarons (AM)
Logs show lots of SBR (spit brain recovery) messages, lost heartbeat, etc. Time for TAC. From: Jason Aarons (AM) Sent: Thursday, February 26, 2015 8:40 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: Any known issues with Unity Connection 10.5.1.11900-13 and database SBR? I have two

[cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin

2015-02-24 Thread Jason Aarons (AM)
I have a helpdesk user that I want to be able to add end users (non ldap).I gave him the role of Standard CCM User Management but he still can't create end users under User Management End Users. He is able to view existing users but not modify. CUCM 10.5.1

Re: [cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin

2015-02-24 Thread Jason Aarons (AM)
So I HAVE to create a custom role. Somehow I thought I was missing a built-in role. Seems a helpdesk admin role would have been included in the box! From: Kevin Przybylowski [mailto:kev...@advancedtsg.com] Sent: Tuesday, February 24, 2015 4:46 PM To: Jason Aarons (AM); cisco-voip (cisco-voip

[cisco-voip] CUCM Need a suitcase migration method similar to COBRAS

2015-02-16 Thread Jason Aarons (AM)
Install CSR 1000v inside firewall for NTP server Install a Win7 Jump box as jump box is too locked down (not a administrator) and needs a virtual nic to be able to move between production and isolated Install new VM with 7.0.1.11000-2 Upgrade to 7.0.2.23900-1 Upgrade to 7.1.3.31900-1 to match for

[cisco-voip] Unity Connection 10.5 Full Mailbox transfer to Opening Greeting

2015-02-15 Thread Jason Aarons (AM)
I went into Mailbox Quotas system wide and checked Full Mailbox Check for Outside Caller Messages However if the mailbox is full I see it transfer to Opening Greeting. Where do I select/modify what Call Handler to transfer to if Mailbox is Full. We don't want it going to the Opening Greeting.

Re: [cisco-voip] Strange routing behavior cucm 10.5 and int'l pattern

2015-02-13 Thread Jason Aarons (AM)
Use 9.011![0-9#] From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian Meade Sent: Friday, February 13, 2015 4:57 PM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Strange routing behavior cucm 10.5 and int'l pattern If your route pattern is

[cisco-voip] Carlos Dominguez retires

2015-02-10 Thread Jason Aarons (AM)
If you've been to a Networkers you knew Carlos from his keynotes...he did get a new job after retiring :) http://www.crn.com/news/networking/300074958/cisco-tech-evangelist-and-svp-set-to-retire.htm ___ cisco-voip mailing list

Re: [cisco-voip] 10.5.1 UCCX Certificate for Finesse

2015-02-05 Thread Jason Aarons (AM)
I've run into this before TX vs Texas Use this to view your CSR and then fix via the set web-security commands etc http://certlogik.com/decoder/ -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Gary Parker Sent: Thursday, February 5, 2015

Re: [cisco-voip] CUBE across VRFs

2015-02-03 Thread Jason Aarons (AM)
You have two VRFs, do they have connectivity between them? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Norton, Mike Sent: Tuesday, February 3, 2015 4:36 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUBE across VRFs Can CUBE sit across two separate VRFs?

[cisco-voip] RESOLVED RE: CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Jason Aarons (AM)
DNA was good, in CCM Traces I wasn't spotting the problem. Once I restarted Connection Conversation Manager (Unity Connection Serviceability) the calls were answered immediately without even hearing a ring. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons

[cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Jason Aarons (AM)
Customer states that it's taking too long for Unity Connection to answer when he presses the Messages button. It's SCCP integrated. The Hunt Pilot looks good, no duplicate or unassigned DNs, no overlapping number range. Been in production and was working fine previously. I did notice the

[cisco-voip] Dimension Data/Nexus IS needs CCIE Voice/Collab in Dallas/Austin

2015-01-29 Thread Jason Aarons (AM)
I'm working remotely on same great projects in Texas (Dallas/Austin specifically). If you're voice experienced and in the market we'd love to hire you. Feel free to contact me off-list and I'll forward your resume to the Area Operations Manager who lives in Dallas. Jason Aarons, CCIEx2 No

[cisco-voip] UCCX 7x changed Callmanager IP address, now need to fix AXL Server

2015-01-23 Thread Jason Aarons (AM)
Been a long time since I've worked on UCCX 7x. But I changed the Callmanager Publisher IP address. So as I recall I need to run the cet.bat tool to change the UCCX 7x back to Fresh Install to re-configure the AXL Provider to new CUCM IP Address (else on AppAdmin page you see Unauthorized AXL

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