[cisco-voip] Dialed Number Analyzer and Calling/Called Transformations

[Jason Aarons (AM)]

   Remind me, customer has CUCM 9.1. I am thinking Calling and Called Party 
Transformations won't show in Dialed Number Analyzer. That version 10.5 or 
higher has fixes to show these in DNA? am I wrong?

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Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages

[Jason Aarons (AM)]

The ntp server was a 6509 with “ntp master 10” setup.  However the 
delay/offset/jitter are both high to that 6509.  I changed it to ntp master 2 
and will monitor RTMT for syslog alerts.

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Wednesday, November 2, 2016 14:52
To: Jason Aarons (AM) <jason.aar...@dimensiondata.com>
Cc: cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages


Jason,

Fix NTP then restart conversation manager primary first, the HA.

Find a IOS router for now, if you can, and host a local ntp master at Strata 2 
for the primary.

Sent from my iPhone

On Nov 2, 2016, at 2:45 PM, Jason Aarons (AM) 
<jason.aar...@dimensiondata.com<mailto:jason.aar...@dimensiondata.com>> wrote:

Customer is complaining they have to reboot Unity Connection at least twice a 
week, messages are being clipped, garbled etc.

G711 recording format, SIP integrated with CUCM 9.1.2.14900-14

Any known bugs?

I did notice via RTMT syslog alert that NTP is Stratum 10 and am working to 
have them open a firewall port for NTP for public stratum2 ntp server, or buy a 
GPS NTP box etc.

-jason






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[cisco-voip] CER 9.x and SNMP

[Jason Aarons (AM)]

   If using IP Subnet based ERLs,  is SNMP to switches required for Emergency 
Responder 9.0?  Alerts appear to be working and snmp is blocked via firewall (I 
suspect) to switches.

ERL Membership > IP subnets

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/9_0/english/administration/guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide_chapter_0100.html#CER0_TK_S41D598F_00

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[cisco-voip] Applie i)S 11.7.1 stops after iOS upgrade?

[Jason Aarons (AM)]

   Has anyone received any cases where Cisco Jabber version11.7.1 stops working 
after upgrading their iPhone or iPad  iOS from version 9 to 10? Or any other 
Apple related cases?


Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile

Planned PTO:
Oct 7 - Oct 17

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[cisco-voip] CalLManager 8.6.x to 10.x upgrade

[Jason Aarons (AM)]

   What 8.6 services are still CUCM Publisher dependent vs Subscriber? While 
the pub is upgrading from 8.6.1 to 10.x what won't work from an end user 
perspective?

Got a backup EM login pointing to subscriber.

What features

Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245

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Re: [cisco-voip] FW: Finesse Login Issues - Live TAC Case update

[Jason Aarons (AM)]

Thanks for your response. Just wanted to let you know for your curiosity, that 
this was all solved after removing “multi line” mode form PCCE. It had to do 
with PCCE monitoring multiple lines on the agent phones..


From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Wednesday, September 14, 2016 15:16
To: Jason Aarons (AM) <jason.aar...@dimensiondata.com>
Cc: cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] FW: Finesse Login Issues - Live TAC Case update


Some thoughts ...

Are the agent lines shared (shared with an CIPC for example) or are the agent 
lines duplicated (but in separate partitions and both partitions are reachable 
to the CTI ports).

Outside of a legitimate CTI service issue, sounds like CCM is reporting the 
line unregistered because the first instance of the line CTI Manager finds is 
unregistered (I.e unassigned DN in a separate partition ... etc). If lines were 
recently deleted, the CTI services may need bounced, then peripheral gateway.

-Ryan

On Sep 14, 2016, at 3:05 PM, Jason Aarons (AM) 
<jason.aar...@dimensiondata.com<mailto:jason.aar...@dimensiondata.com>> wrote:

Anyone seen this?

We have a new PCCE integration with CUCM and some of the users are not able to 
log into finesse with the following error, until the phone is rebooted and then 
they can.



These are the versions we are dealing with:

PCCE : 11.0.2
Finesse : 11.0.1
CUCM: 10.5.1.11901-1


?  engaged a PCCE Engineer and they collected PG logs for the re created 
problem on Linelle’s finesse/phone.

?  The logs indicate getting a “Device unregistered” system event being 
received by the PG from the CUCM

?  Based on these logs, PCCE engineer then open a collaboration with CUCM team.

?  I provided related/requested CUCM logs to the new CUCM engineer

?  CUCM engineer analyzed them and found nothing out of the ordinary, no error 
messages sent. Phone did not show any signs of reboot either on the phone log 
messages

?  A second/recent set of logs were requested and they were provided to TAC, 
with similar result

?  TAC then requested logs for a working scenario, collected logs for the 
working scenario, they have been provided to TAC CUCM Team.

?  TAC is currently analyzing the working scenario logs to do a comparison with 
the non-working to get any clues on the root cause.

We are still on with TAC on this live call continuing to troubleshoot.


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[cisco-voip] FW: Finesse Login Issues - Live TAC Case update

[Jason Aarons (AM)]

   Anyone seen this?

We have a new PCCE integration with CUCM and some of the users are not able to 
log into finesse with the following error, until the phone is rebooted and then 
they can.

[cid:image001.png@01D20DA9.06EFF930]

These are the versions we are dealing with:

PCCE : 11.0.2
Finesse : 11.0.1
CUCM: 10.5.1.11901-1


Ø  engaged a PCCE Engineer and they collected PG logs for the re created 
problem on Linelle’s finesse/phone.

Ø  The logs indicate getting a “Device unregistered” system event being 
received by the PG from the CUCM

Ø  Based on these logs, PCCE engineer then open a collaboration with CUCM team.

Ø  I provided related/requested CUCM logs to the new CUCM engineer

Ø  CUCM engineer analyzed them and found nothing out of the ordinary, no error 
messages sent. Phone did not show any signs of reboot either on the phone log 
messages

Ø  A second/recent set of logs were requested and they were provided to TAC, 
with similar result

Ø  TAC then requested logs for a working scenario, collected logs for the 
working scenario, they have been provided to TAC CUCM Team.

Ø  TAC is currently analyzing the working scenario logs to do a comparison with 
the non-working to get any clues on the root cause.

We are still on with TAC on this live call continuing to troubleshoot.

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[cisco-voip] Third Party SIP Phones in 11.5?

[Jason Aarons (AM)]

   I’m looking at an old CallManager 5.0 document, does this hold true for 3rd 
Party SIP phones in CallManager 11.5


●No support for third party phones - yet

○CallManager only supports mutual authentication

○Future maintenance release will support server - only with digest 
authentication


-jason

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[cisco-voip] UCCE 11.x and Jabber ?

[Jason Aarons (AM)]

   Should a customer go with Jabber for use with Finesse/CAD in UCCE 11.x ? or 
stick with IP Communicator 8.6.4 ?  Is Jabber still Finesse only?

Remind me does Jabber does Extension Mobility login?

Hope all has been well here on Puck. Had a large R project last 2 years, then 
hiked the AT awhile.

Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile

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Re: [cisco-voip] MCU 5310 for Video phone and Jabber

[Jason Aarons (AM)]

https://supportforums.cisco.com/discussion/11583756/cucm-86-multipoint-calls-tp-endpoints



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Shaihan Jaffrey
Sent: Sunday, November 22, 2015 9:15 AM
To: Cisco VOIP 
Subject: [cisco-voip] MCU 5310 for Video phone and Jabber


Can i use MCU 5310 for multi party conferencing if the end points are Cisco 
Video Phone 9971 and Jabber Client.




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Re: [cisco-voip] Nuance And Their Lack of Enterprise Security

[Jason Aarons (AM)]

Did you put out an Enterprise RFP and require HTTPS in the design phase ☺

I would recommend you submit a product enhancement request to the Nuance 
Account Manager and involve them.  I’m sure it’s on a list somewhere to-do you 
just need to give them a business reason that is 7 figure.  A Enterprise CIE 
telling them you’re putting it on hold and stopping payments usually gets 
noticed.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jon 
Shay
Sent: Tuesday, November 10, 2015 1:16 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Nuance And Their Lack of Enterprise Security


Anyone use Nuance in their Contact Center(s)? We have been for a handful of 
years between two different ACDs. We're in a current project moving from one 
ACD to a new ACD vendor and an interesting tid-bit came out during a security 
vulnerability scan.

Most if not all of the interfaces to their applications are web-based and the 
scan identified one of their products using HTTP instead of HTTPS. We asked 
them to secure it and here is what they said - "No. It is designed that way. If 
you want security put it behind a firewall to properly secure it." Wht?

So they are charging enterprise pricing for this application (7 figures) but 
they tell us to take a hike and use a FW to make up for lack of programming 
skills.

Has anyone else had issues similar to this with Nuance? Did you have a means to 
resolve it without legal action? Do you recommend any other speech vendors that 
understand enterprise security?




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Re: [cisco-voip] Windows SFTP / FTP server recommendations?

[Jason Aarons (AM)]

Love to know how you setup SFTP in Filezilla Server….

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Mike 
King
Sent: Thursday, October 29, 2015 8:36 PM
To: Scott Voll 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Windows SFTP / FTP server recommendations?


Filezilla is the FTP/ SFTP server I've been rolling with for awhile.

Mike

On Thu, Oct 29, 2015 at 10:45 AM, Scott Voll 
> wrote:
What are others using for there UC backup server Application for SFTP and FTP?

I've started a pilot with FreeFTPd but it keeps crashing and then I have to 
restart it and run my backups again.

What have others had good success using?

Thanks

Scott


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[cisco-voip] 8831 stuck on logo on keypad

[Jason Aarons (AM)]

sip8831.9-3-3-5 keypad shows the Cisco logo on the screen nothing else
Did a CUCM firmware upgrade to sip8831.10-3-1SR-1-NA with no luck

I can ping the phone and http to it;
Device > Phone shows Registered with Active Load sip8831.9-3-3-5
Inactive Load Failure ReasonInternal Phone Error

Not seeing any ITL Errors, can't get to Menu on screen to do a factory reset as 
it just shows the Cisco logo

   [7:50:29a, 10-28-15] DeviceImageDownloadFailure 
DeviceName=SEPAC44F2147C6A IPAddress=10.68.68.168 Method=3 FailureReason=3 
Active=sip8831.9-3-3-5 Inactive=sip8831.10-3-1-16 
FailedLoadId=sip8831.10-3-1SR1-1-NA Server=10.68.68.10



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Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

[Jason Aarons (AM)]

Older versions of Windows Server ie 2003/2008 did SNTP natively not NTP.  You 
can’t point to a NTP client to SNTP server. SNTP is not precise enough, but 
good enough for Kerberos/Windows.

Windows Server 2012 can serve up NTP
http://www.sysadminlab.net/windows/configuring-ntp-on-windows-server-2012

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Wednesday, October 28, 2015 2:07 PM
To: Erick Wellnitz ; Charles Goldsmith 

Cc: voip puck ; Aaron Banks 

Subject: Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery


So here’s a question then if Windows isn’t supported, how do you make sure ADFS 
works? I had plenty of timing problems with ADFS being out of sync, until I 
started using my primary DC as the UCM/UCXN NTP as I saw that recommended 
somewhere to fix..

What are folks doing here?

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick 
Wellnitz
Sent: Wednesday, October 28, 2015 1:41 PM
To: Charles Goldsmith >
Cc: voip puck >; 
Aaron Banks >
Subject: Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

I like both IOS and Linux ntpd

I synch those with time.nist.gov

Remember that you need a stratum 6 or better to sync UC apps like connection or 
CUCM.

On Wed, Oct 28, 2015 at 11:35 AM, Charles Goldsmith 
> wrote:
I personally prefer an IOS based device, a core switch or router.

On Wed, Oct 28, 2015 at 12:33 PM, Thomas LeMay 
> wrote:
Hi,

Questions: What is the best business practice for the type of NTP server to use 
as the source: windows or some other operating system?

Thank you,

Tom

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Aaron Banks
Sent: Wednesday, October 28, 2015 12:39 AM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

Thank you for all of that.  You know what it was - NTP.  I shut down the HA.  
NTP was doing weird things on the primary node and I asked the customer if the 
NTP server address he gave me was a windows server.  Bingo.  I changed the NTP 
source, rebooted the primary, called voicemail and then powered on the HA.

Lesson learned.

From: ryanh...@outlook.com
To: amichaelba...@hotmail.com; 
cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery
Date: Tue, 27 Oct 2015 17:25:47 +
1.) Shut down the HA node.

2.) Reboot the primary node

3.) Once the primary node is up, place a call into voicemail

4.) Power the HA node back on

5.) Once HA is up, verify HA status.



Sent from my T-Mobile 4G LTE Device


 Original message 
From: Aaron Banks
Date:10/27/2015 12:35 PM (GMT-05:00)
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery


Has anyone seen/resolved a split brain recovery in Unity Connection 10.5.2?  
The primary and secondary keep swapping back and forth every few minutes.  I 
can ping and trace to each server.  I restarted the primary but that did not 
resolve the issue.  In the RTMT system logs, the secondary sends an NTP query 
to the primary the response is the primary is inaccessible or down.  I'm 
stumped.

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Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery

[Jason Aarons (AM)]

Only time I’ve seen split brain in UC was when the customer built the VM with 
thin provisioning.  Seems their vm team did all sorts of things wrong….

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Tuesday, October 27, 2015 1:26 PM
To: Aaron Banks ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery


1.) Shut down the HA node.

2.) Reboot the primary node

3.) Once the primary node is up, place a call into voicemail

4.) Power the HA node back on

5.) Once HA is up, verify HA status.



Sent from my T-Mobile 4G LTE Device


 Original message 
From: Aaron Banks
Date:10/27/2015 12:35 PM (GMT-05:00)
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery


Has anyone seen/resolved a split brain recovery in Unity Connection 10.5.2?  
The primary and secondary keep swapping back and forth every few minutes.  I 
can ping and trace to each server.  I restarted the primary but that did not 
resolve the issue.  In the RTMT system logs, the secondary sends an NTP query 
to the primary the response is the primary is inaccessible or down.  I'm 
stumped.


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[cisco-voip] Jabber for Windows 11.x

[Jason Aarons (AM)]

 I assume that Lync must be Uninstalled before installing Jabber still holds 
true even with 11.x

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Re: [cisco-voip] Jabber for Windows 11.x

[Jason Aarons (AM)]

They couldn’t co-exist in the past, if your open Outlook and see presence 
information coming from both Jabber and Lync.

Just in the past TAC has confirmed you must uninstall Lync before installing 
Jabber.

From: Ed Leatherman [mailto:ealeather...@gmail.com]
Sent: Friday, October 9, 2015 9:47 AM
To: Jason Aarons (AM) <jason.aar...@us.didata.com>
Cc: Cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Jabber for Windows 11.x


Hi Jason,

What is supposed to break if they are both installed?

The reason I ask is that I have Skype for Business and Jabber (phone only no 
CUPS yet) both setup on my PC now and i'm having some trouble with outlook 
integration and some directory strangeness (jabber displays my username@ in the 
main window instead of name).

On Fri, Oct 9, 2015 at 8:08 AM, Jason Aarons (AM) 
<jason.aar...@dimensiondata.com<mailto:jason.aar...@dimensiondata.com>> wrote:
 I assume that Lync must be Uninstalled before installing Jabber still holds 
true even with 11.x

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--
Ed Leatherman


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[cisco-voip] RightFax AD Sync

[Jason Aarons (AM)]

We have some pretty sharp experienced people here, hoping maybe someone has 
seen this with Captaris RightFax.

In Rightfax 10.6 I have an AD Sync setup.

I need to override some of the fields as they are wrong in AD.  However when I 
manually enter the routing code in Enterprise Fax Manager I get this warning 
(screenshot below)

Q1) Do you know a way to update and not have AD Sync override?
Q2) Have you ever used impuser.exe from the Admin Utils to update a single 
field such as routing code?

[cid:image001.png@01D1002B.5D5A7CA0]




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Re: [cisco-voip] DRS Backups 10.5

[Jason Aarons (AM)]

Being only GlobalScape and Titan are the only two commercial SFTP TAC supported 
products is a source of contention. Non-technical customers don’t want to 
compile anything. I wish FTP and CIFS/SMB was supported. Keep it simple and 
encrypt the file, not the transmission.

I haven’t been able to duplicate the FreeFTPD problem of 1GB file limitation in 
my lab, nor does FreeFTPD indicate they have any file size limitation, it’s 
some sort of Cisco made up release notes limitation that just has TAC wash 
their hands.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Buchanan, James
Sent: Thursday, October 8, 2015 5:03 AM
To: Heim, Dennis ; norm.nichol...@kitchener.ca; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] DRS Backups 10.5


Actually, it is only SFTP, right? FTP is not supported (a continual pain point 
for customers).


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, 
Dennis
Sent: Wednesday, October 07, 2015 3:17 PM
To: norm.nichol...@kitchener.ca; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] DRS Backups 10.5

SFTP/FTP Is the supported mechanism.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[twitter]
[chat][Phone][video]
“There is a fine line between Wrong and Visionary. Unfortunately, you have to 
be a visionary to see it." – Sheldon Cooper
“The greatest danger for most of us is not that our aim is too high and we miss 
it, but that it is too low and we reach it.” -- Michelangelo Buonarroti
“We should tansform the way we work” -- RowanTrollope

Click here to join me in my Collaboration Meeting 
Room

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
norm.nichol...@kitchener.ca
Sent: Wednesday, October 07, 2015 1:52 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] DRS Backups 10.5


I have been asked if Cisco supports SMB or NFS for our nightly DRS backups 
instead of SFTP.



Thanks



Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000



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Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

[Jason Aarons (AM)]

It would be really nice if CAD was a +1 and -1 version compatibility.  You have 
no idea what a pain it is when you have 300 CAD clients needing a upgrade every 
time. Wait I can forget about asking for CAD features ☺

Maybe now is a good time for a briefing on when customers won’t complain about 
Finesse ☺

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Abhiram Kramadhati (akramadh)
Sent: Friday, October 2, 2015 1:23 AM
To: Justin Steinberg ; Cisco VOIP 

Subject: Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning


Closing the loop on this.

The CAD version for 10.6(1) is 10.6.1.95
The CAD version for 10.6(1)SU1 is 10.6.1.1057

The compatibility matrix for 10.6(1)SU1 has wrongly mentioned it as 10.6.1.95 
and CSCuw51442 has been filed to correct this.

As a side note, it would be best to plan for a client side upgrade for any 
server upgrade done. Please let me know if there are any questions, thank you.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Collaboration # 40065

From: Justin Steinberg >
Date: Friday, 25 September 2015 2:41 am
To: Cisco VOIP >
Subject: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

The current UCCX compatibility matrix lists CAD 10.6.1.95 for both UCCX 10.6(1) 
and 10.6(1)SU1, implying there is no CAD upgrade forced after the SU1 upgrade.

This isn't the case.   Upgrading 10.6(1) to 10.6(1)su1 does force a CAD upgrade.

Hopefully this helps someone else.

Justin


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[cisco-voip] 10.5 DRS Restore problem?

[Jason Aarons (AM)]

Anyone hit this problem with a DRS restore in CUCM 10.5?  Open the file on the 
SFTP server we can see them present.

2015-09-24 16:49:37,927 ERROR [drfMasterAgentMsgWorker, MessageID: 2400] - 
drfSftpManager:drfGetListOfBackups: No files with pattern _ drfComponent.xml on 
the path /



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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[cisco-voip] Comcast PRI in US and calls to international missing US country code +1

[Jason Aarons (AM)]

Customer has a Comcast Business PRI.

I am sending the Calling Party Number as 10 Digits and Type/National with 
Plan/ISDN for calls to Austria.

Problem is Austria is not seeing the +1 country code for calls coming in.

Comcast Support is taking a long time to tell me what the Type/Plan is they 
want to see on outgoing International calls.  If I send a 1 with Type 
International they give a switch error.   Anyone worked with Comcast Business 
PRIs before?

Sep 23 12:42:48.830: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8  callref = 0x00E4
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Display i = 'DiData TEST'
Calling Party Number i = 0x2181, '2484135692'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '01143577336616'
Plan:Unknown, Type:Unknown
*Sep 23 12:42:48.846: ISDN Se0/1/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 
0x80E4
Channel ID i = 0xA98

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Re: [cisco-voip] Analog ports on a 2901

[Jason Aarons (AM)]

Debug vpm signal



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Daniel Pagan
Sent: Tuesday, September 22, 2015 1:48 PM
To: Sreekanth Narayanan ; norm.nichol...@kitchener.ca; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Analog ports on a 2901


I would also suggest debugging the signaling protocol being used for calls 
to/from this analog port or reviewing CCM SDI/SDL traces. If these are MGCP 
controlled, try to determine if CUCM transmitted a DLCX without first receiving 
a NTFY for the on-hook event (O: L/hu). Seeing a NTFY with O: (observed event) 
L/hu (line package/on-hook transition) come into CUCM from the gateway for your 
analog endpoint hung up -- if a DLCX to the gateway follows that event, then 
the disconnect was initiated from the analog endpoint.

Hope this helps.

Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Sreekanth Narayanan
Sent: Tuesday, September 22, 2015 1:19 PM
To: norm.nichol...@kitchener.ca; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Analog ports on a 2901

You could switch on 'debug vpm signal' and log the debugs to a syslog server or 
to the buffer. You'll need to increase the buffer size.

Another trace that you can use after the call completes is 'show voice trace 
a/b/c'


Thanks
Sreekanth

From: norm.nichol...@kitchener.ca
Sent: Tuesday, 22 September 2015 16:32
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Analog ports on a 2901



I have some analog ports that keep dropping calls and I was wondering if there 
was a way to turn on a log file to record specific analog ports so I can see if 
Cisco is disconnecting them or the device attached to the analog port is 
causing the disconnect.



Thanks






Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000





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[cisco-voip] Inactive Load Failure

[Jason Aarons (AM)]

Any idea why the 7841 phone loads would quit working? CallManager 10.5.1

[cid:image002.png@01D0E6F8.C17DCF30]

Phones come up and function normally, but the last twenty or so have
this status.

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[cisco-voip] CME 3905 phones low MOS LQK

[Jason Aarons (AM)]

Here is a CME install with 3905 phones (yuck).  I notice the CME and phones are 
on same VLAN, but the phone web page MOS LQK is saying around 2.0.  I was 
expecting a 4.0.  I don't have access to the switch.

It's a 3900  running Version 15.5(1)T2 with a PRI.

Phone load is
App Load 3905.9-2-1-0
Boot Load 3905.0-0-0-01-01




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[cisco-voip] No CME download for 3905?

[Jason Aarons (AM)]

Is the 9.4.1SR1 load available for CME 10.5/3905 ?

This only shows the CallManager loads;
https://software.cisco.com/download/release.html?mdfid=283734772catid=280789323softwareid=282074288release=9.4%281%29SR1relind=AVAILABLErellifecycle=reltype=latest



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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Re: [cisco-voip] No CME download for 3905?

[Jason Aarons (AM)]

So I see the .loads file in the zip in the second URL, however the release 
notes don’t mention CallManager Express as compatible, while the old 9.2.1 
release notes do.



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Monday, August 24, 2015 3:21 PM
To: cisco-voip (cisco-voip@puck.nether.net) cisco-voip@puck.nether.net
Subject: [cisco-voip] No CME download for 3905?


Is the 9.4.1SR1 load available for CME 10.5/3905 ?

This only shows the CallManager loads;
https://software.cisco.com/download/release.html?mdfid=283734772catid=280789323softwareid=282074288release=9.4%281%29SR1relind=AVAILABLErellifecycle=reltype=latest



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile




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[cisco-voip] 3905 dial tone problem

[Jason Aarons (AM)]

3905 registered to CME, when you pick up a headset, the dial tone begins.  But 
it seems to skip like an old record, it buzzes and pauses.

Not finding a bug, customer didn't tell me load or CME version etc.

I'm thinking this is a load problem as you haven't even dialed yet.



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Re: [cisco-voip] TAC Hot Issues RSS Feed?

[Jason Aarons (AM)]

Nothing since Sept ish

You think they would have published via RSS that it was being discontinued in 
advanced vs going dark :)


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick 
Bergquist
Sent: Wednesday, August 12, 2015 1:41 PM
To: voip puck cisco-voip@puck.nether.net
Subject: [cisco-voip] TAC Hot Issues RSS Feed?



Does anyone know if the TAC hot issues feed is active still?

Have not seen much activity there in some time.

Regards, Erick
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Re: [cisco-voip] jabber on wIntel on a stick platform

[Jason Aarons (AM)]

Compute Stick meets the hardware requirements….I have the Intel NUC with i7 
running ESXi and some VMs for lab. Works great.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html#JABW_RF_HB549950_00


I would think a Kensington locking cable would have been included…instead it 
has some sort of corners that can be crimped down.
http://www.tomshardware.com/reviews/intel-compute-stick,4126.html



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, July 30, 2015 3:44 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] jabber on wIntel on a stick platform



anyone try running jabber on the wIntel on a stick platform?

http://www.newegg.ca/Product/Product.aspx?Item=N82E1688384

seems like it might make a pretty cheap but fully functional video conferencing 
endpoint for a small room when you add an HD webcam and some bluetooth 
accessories like a handset and keyboard or pointer.

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1



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Re: [cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

[Jason Aarons (AM)]

I assume you still have to type/copy/paste in what can sometimes be  really 
long international number, then add the access code or country code 
etc...dealing with end users complaining why the extra stepsit works in 
Skype etc.

I'm assuming since it's been missing for 2 years that Cisco has no plans to 
resolve the Smart Tags issue, or come up with an alternative solution.

I got zero feedback on the Support Forums as well.

From: Jesse King (jesking) [mailto:jesk...@cisco.com]
Sent: Thursday, July 23, 2015 9:26 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)
Subject: RE: Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart 
Tags)

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html


*Click-to-Call Keyboard Shortcut-Configure the MakeCallHotKey parameter 
to make a Cisco Jabber call using an administrator-defined global keyboard 
shortcut that is active from any application on your desktop. The default 
shortcut is CTRL+SHIFT+J and is enabled by default. For more information on 
configuring this parameter, see the Phone Parameters section in the Cisco 
Jabber 11.0 Deployment and Installation Guide.




From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Wednesday, July 22, 2015 9:19 AM
To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net)
Subject: [cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel 
(Smart Tags)

If a user wants to be able to Click to Call from inside Excel or Word (Smart 
Tags) using the latest Jabber for Windows 11.0  that feature is no longer 
available ?

Is there a timeframe for a Microsoft Office 2013 Plug In for Jabber for Windows 
11.0 ?


https://communities.cisco.com/thread/51040

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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[cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

[Jason Aarons (AM)]

If a user wants to be able to Click to Call from inside Excel or Word (Smart 
Tags) using the latest Jabber for Windows 11.0  that feature is no longer 
available ?

Is there a timeframe for a Microsoft Office 2013 Plug In for Jabber for Windows 
11.0 ?


https://communities.cisco.com/thread/51040

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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Re: [cisco-voip] Cisco UCCX with num-exp problem

[Jason Aarons (AM)]

The num-exp occur before the dial-peer match etc.  You should have no issues 
using this.

However if CUCM and MGCP and using a Translation Pattern may break CTI 
Redirects.  Gateway has to have direct reachability to CTI Route Point and CTI 
Port and Agent.  You are not doing this.

Can you dial 987 form a IP Phone to Trigger 987 ? Dialed Number Analyzer?  In 
your script do you have a test prompt “You have reached a test prompt” ? before 
you attempt to invoke  an Agent?

Reading your question is somewhat confusing.  Break your troubleshooting down 
step by step.   Eg is CTI Route Point registered in CUCM, is correct IP?  Have 
you tried a reactive script debug?

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Claiton Campos
Sent: Thursday, July 16, 2015 12:55 PM
To: cisco-voip@puck.nether.
Subject: [cisco-voip] Cisco UCCX with num-exp problem


Does anyone know if there is any problem in using translation number with UCCX? 
For example, a costumer receives the last 4 digits of the operator and 
translates it into your gateway to a number of 3 digits
using the  num-exp, the setting he has is as follows:

num-exp 1234 987

there is a dial-peer with destination- pattern 987 and session target 
cucm_ip_address on the gateway. In uccx there is a trigger with the number 
987, however when a call is made it does not ring on the phone is just calling.


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Re: [cisco-voip] Cisco 7912 Registration issues

[Jason Aarons (AM)]

http to a phone and look at the console logs.

Tried a tftp get of the SEPmac.cfg or a 
http://CUCM-w-TFTP:6970/SEPmac.cfghttp://%3cCUCM-w-TFTP%3e:6970/SEP%3cmac%3e.cfg
 and review the config of non-working vs working.

Perhaps issues with the ITL?   Load problem?

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Henry 
Gicheru (KE)
Sent: Tuesday, July 14, 2015 7:01 AM
To: cisco-v...@puck-nether.net (cisco-voip@puck.nether.net)
Subject: [cisco-voip] Cisco 7912 Registration issues




Anyone has experienced this?
I have CUCM 9.1 and like 1000 IP Phones of which 180 of those are 7912. The IP 
Phones have been working well until yesterday. Some Phones are showing Auto reg 
and on CUCM they are Rejected. When I delete the 7912 IP Phone while Auto 
registration is on, the phone is trying to register as SIP and yet the default 
Auto registration protocol is SCCP. Other models are registering well as SCCP.
Was going through the below link and seems not to work for me.
http://www.gossamer-threads.com/lists/cisco/voip/164889
Please assist.



Regards,
Henry Gicheru
System Engineer
Dimension Data
Tel: +25420 499 3000
Mobile: +254733477307
Fax:+254204993200
henry.gich...@dimensiondata.commailto:henry.gich...@dimensiondata.com




This email and all contents are subject to the following disclaimer:
http://www.dimensiondata.com/emaildisclaimer;http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx

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Re: [cisco-voip] Jabber Contact shows wrong IM Address

[Jason Aarons (AM)]

If you look in CUPAdmin System  Topology what does it show?
If they login to cupuser what does it show?

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Thursday, July 9, 2015 10:33 AM
To: Jason Aarons (AM); cisco-voip@puck.nether.net
Subject: RE: Jabber Contact shows wrong IM Address

Yeah I did that…

Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebookhttps://www.facebook.com/heliontech?ref=hl | 
Twitterhttps://twitter.com/HelionTech | 
LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home 
| G+https://plus.google.com/+Heliontechnologies/posts

From: Jason Aarons (AM) [mailto:jason.aar...@dimensiondata.com]
Sent: Thursday, July 9, 2015 10:29 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: RE: Jabber Contact shows wrong IM Address

The newer 10.6 client has a clear cache in GUI.

Else, Close Jabber, go to %appdata% and delete both Local and Roaming data for 
Jabber.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Thursday, July 9, 2015 10:26 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] Jabber Contact shows wrong IM Address


I have a coworker whose IM address shows up as her old address. This is 
actually just affecting ME! I have deleted the jabber folders in my profile. 
She is not in my contacts this is the search/directory entry.
Does anyone have a clue as to what else I can blow out? It almost must be 
something server side as I see it on multiple computers…. But I don’t 
understand how…

Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebookhttps://www.facebook.com/heliontech?ref=hl | 
Twitterhttps://twitter.com/HelionTech | 
LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home 
| G+https://plus.google.com/+Heliontechnologies/posts



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Re: [cisco-voip] Jabber Contact shows wrong IM Address

[Jason Aarons (AM)]

The newer 10.6 client has a clear cache in GUI.

Else, Close Jabber, go to %appdata% and delete both Local and Roaming data for 
Jabber.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Thursday, July 9, 2015 10:26 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Jabber Contact shows wrong IM Address


I have a coworker whose IM address shows up as her old address. This is 
actually just affecting ME! I have deleted the jabber folders in my profile. 
She is not in my contacts this is the search/directory entry.
Does anyone have a clue as to what else I can blow out? It almost must be 
something server side as I see it on multiple computers…. But I don’t 
understand how…

Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebookhttps://www.facebook.com/heliontech?ref=hl | 
Twitterhttps://twitter.com/HelionTech | 
LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home 
| G+https://plus.google.com/+Heliontechnologies/posts



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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

[Jason Aarons (AM)]

“LDAP authentication should still work when the Publisher is offline” This is 
not my experience.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Daniel Pagan
Sent: Monday, July 6, 2015 9:45 AM
To: Lelio Fulgenzi; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


LDAP authentication is used by Tomcat and isn’t just restricted to the 
Publisher server - Subscriber nodes handle this as well. DirSync is specific to 
synchronization of LDAP attributes and only runs on the Pub, so synchronization 
would definitely be affected if the Publisher is offline. I suggest to check 
out the Tomcat Security logs off CUCM for more info on user authentication 
against LDAP and your source of failure.

So to answer your question, LDAP authentication should still work when the 
Publisher is offline.

For the UCCX agent concern, authentication of agents occur over AXL to CUCM, so 
if the AXL server is the Publisher, and that’s offline or experiencing issue w/ 
Tomcat during an authentication attempt by the UCCX agent, then I would imagine 
seeing a failure. AXL and Tomcat Security logs off the UCM side should shed 
some light on that problem

As for SSO, I checked w/ my teammate and, in his experience, SSO can be handled 
by Subscriber nodes assuming the metadata was imported to those servers - 
authentication occurs against the IdP and not CUCM so this seems logical to me 
as well.

Hope this helps.

- Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Monday, July 06, 2015 9:16 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected.

Sent from my iPhone

On Jul 6, 2015, at 5:02 AM, Matthew Collins 
mcoll...@block.co.ukmailto:mcoll...@block.co.uk wrote:
Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single point 
of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins

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Re: [cisco-voip] BAT and the VG310...

[Jason Aarons (AM)]

It might be better to configure 1 manually, do an Export then modify and 
import.   However that might fail too ☺

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Jonathan Charles
Sent: Monday, June 15, 2015 9:40 AM
To: Charles Goldsmith; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] BAT and the VG310...


I am doing SCCP... so how should it be formed?

On Mon, Jun 15, 2015 at 7:45 AM, Charles Goldsmith 
wo...@justfamily.orgmailto:wo...@justfamily.org wrote:
Not with MGCP

Sent via C=64 Mobile

On Jun 15, 2015, at 12:09 AM, Jonathan Charles 
jonv...@gmail.commailto:jonv...@gmail.com wrote:
So, for Domain Name, did you not specify the SKIGWXXX or just the last 10 
of the MAC?


Jonathan

On Mon, Jun 15, 2015 at 12:00 AM, Charles Goldsmith 
wo...@justfamily.orgmailto:wo...@justfamily.org wrote:
Jonathan, here is the csv I've used recently with a MGCP vg310.  Just like a 
224, I create the gateway template and setup the first port with a line 
template.

I did this recently on a 10.5.2 system with no issues.

Let me know if you have any questions.


On Sun, Jun 14, 2015 at 10:58 PM, Jonathan Charles 
jonv...@gmail.commailto:jonv...@gmail.com wrote:
Tried BATing a VG310 in the same way we used to do a VG224 and it failed like 
crazy...it installs the first one, then errors out saying the domain name 
already exists...

I used the BAT template with 10.5.2-11900 and used the tab for the VG310s.

I tried adding the VG310 first and not, each time it fails... or just adds the 
first port 0...

Any ideas?


Jonathan



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Re: [cisco-voip] CUC 10.5 COBRAS possible bug on import?

[Jason Aarons (AM)]

The good news is the COBRAS developer Jeff Lindborg monitors NetPro forums 
supportforums.cisco.com

Post your question there and you’ll likely get a response from him if it’s a 
known issue.


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Jonathan Charles
Sent: Monday, June 15, 2015 11:59 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CUC 10.5 COBRAS possible bug on import?


We have a CUC 8.6 with a Message Action of accept and relay to email for voice 
messages.

We used COBRAS to go to 10.5 and the read messages kicked off emails to the 
users.

Shouldn't the system have NOT sent emails on restored read messages?



Jonathan




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Re: [cisco-voip] UCS c220 SFF unable to access CIMC

[Jason Aarons (AM)]

Is the https/ssh to the CIMC or vSphere or some application that is guest?

Sound like maybe a host update (does the UEFI/BIOS, Controller, NICs etc) to 
fix a bug if CIMC.

The CIMC has a dedicated NIC, are you using that?  Normally I won’t do a trunk 
port to the CIMC, but switchport mode access.  You really want the CIMC to be 
reliable for disasters,  keep it simple.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of K H
Sent: Friday, June 12, 2015 10:58 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] UCS c220 SFF unable to access CIMC


  Thanks to all who investigate this issue or post advise.


We have a UCS c220 and while the configuration by our reseller seemed to be 
solid we are unable to telnet, SSH, or access via browser HTTPS (unless we are 
on the same exact subnet and connected via Ethernet to the switchport) the UCS 
box to check the drive health etc. SSH and Telnet connections are Refused 
adjusted the baud rate and CIMC to enable telnet. It's not on the same subnet 
it's IP is 12.112.0.10 VLAN 1000 (enabled - UCS IP address), local data VLAN 
ID:10 IP: 12.112.10.25, local voice VLAN ID:110 IP: 12.112.20.25. We routinely 
traverse the LAN for Windows servers with IP's such as 12.112.2.25  
12.112.2.75. So why the difference in being able to browse to the CIMC while on 
the local LAN but hit the x.x.0.10 VLAN 1000 ? Trunk ports seem to be 
configured properly allowing VLAN traffic of the two specific ID's access. This 
may be a basic question but once a trunk port is configured, must we explicitly 
add all vlan's on the subnet to the trunk port config i.e. Data vlan id: 10, 
voice vlan id: 110, Server vlan id:1000 ? Could that be the answer. Also, 
checking the port config on the UCS reveals management ports configured with 
the following:

Interface GigabitEthernet2/0/2
switchport access vlan 10
switchport mode access
switchport voice vlan 110
srr-­‐queue bandwidth share 1 30 35 5
priority-­‐queue out
mls qos trust device cisco-­‐phone
mls qos trust cos
Auto qos trust
spanning-­‐tree portfast
spanning-­‐tree bpduguard
enable
service-­‐policy
input
AUTOQOS-­‐SRND4-­‐CISCOPHONE-­‐POLICY


Much appreciated ladies and gents, enjoy your weekend !!!



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Re: [cisco-voip] 4000 series ISR DSP

[Jason Aarons (AM)]

Not sure about 4351 architecture but the ISR series had a single PLL (Phased 
Lock Loop) and the DSPs synced to a single source.  The only place this really 
caused problems was fax/modems.  Workaround would be 1 box per carrier for PRIs.

Ask your Partner/Cisco AM/SE do some research on the 4351 architecture.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Mike 
Olivere
Sent: Thursday, June 11, 2015 9:38 AM
To: 'Cisco VoIP Group'
Subject: [cisco-voip] 4000 series ISR  DSP


I saw a conversation few weeks back where there was a discussion on mixing DSPs 
from the PRI cards and the motherboard. I have a scenario where a customer 
wants to use a 4351 to terminate 3 voice T1's (1 PRI  2 channelized ) along 
with SIP from a local carrier.

From what I understand the 1 PRI is from one carrier and the 2 channelized T1s 
are from another. Do I need a (1) port T1 card and (2) port card each with a 
separate DSP so I can have individual clocking domains? or can I put a 4 port 
card in with (1) 128 channel DSP and still have individual clocking domains?  
Then I need a DSP on the motherboard to support CUCM / CUBE functions, but I 
can't pull from the T1 cards to satisfy any xcode or conf resources is that 
correct?

Thanks for the help
Mike





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Re: [cisco-voip] Cisco live

[Jason Aarons (AM)]

PhoneView is awesome for remote control.  We have several large enterprise 
organizations helpdesks that use PhoneView to solve problems when users are not 
around, or even in the middle of the night when offices are closed etc.  Better 
yet it helped me get my CCIE when I was stuck in hotels on the road and need to 
make/place/answer 7965s making test calls in my home lab!

I’ll find you tonight!  I’m in the DD Booth across the aisle.  We have a meet 
and greet with a Tour de France rider this afternoon.-jason

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Stephen Welsh
Sent: Monday, June 8, 2015 4:40 PM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Cisco live


Hi Guys,

Come one over to the DevNet area if you get a chance and check out out demo as 
part of the developer sandbox.

Cheers

Stephen

On 9 Jun 2015, at 01:32, Matthew Loraditch 
mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com 
wrote:

I’m here. Ryan is here and presenting Thursday. Jason Aarons is here.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Monday, June 08, 2015 12:10 PM
To: Heim, Dennis; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Cisco live

I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in 
the 2Ring booth of World of Solutions.
On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis 
dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote:
who all is in San Diego for Cisco Live?

Sent from my iPhone
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Re: [cisco-voip] Unity Connection

[Jason Aarons (AM)]

A co-worker suggested trying this. Let us know if it works for you -jason

http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin 
Przybylowski
Sent: Tuesday, June 9, 2015 10:54 AM
To: harbor235; Cisco VOIP
Subject: Re: [cisco-voip] Unity Connection


Good luck :o

I have an old windows XP VM with and old java (1.6U23) and firefox (17) 
combination specifically for the task of old unity connection servers.  I 
haven’t touched a 2.x version in a long time so I can’t say if these versions 
will work, but I’ve had good luck with it.

Also, Apple seem to be more flexibile with java compatibility if you have one 
handy try from a MacBook.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
harbor235
Sent: Tuesday, June 09, 2015 10:47 AM
To: Cisco VOIP
Subject: [cisco-voip] Unity Connection

I need to upload a IVR wav file to Unity Connection, my problem is old Unity 
Connection software (2.1) and it's reliance on older java. Can I upload the wav 
file via CLI ? tftp?
thanks in advance,
Mike


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[cisco-voip] @ Dimension Data booth 5-6pm World of Solutions

[Jason Aarons (AM)]

Please join me at the Dimension Data booth each night at Cisco Live. Some cool 
Tour de France stuff going on. We can hangout and talk about DT-24+ cards and 
VIP-30s or more current Collaboration solutions and exchange SDPs. 

I'd be happy to answer any specific 1-1 questions you might have.

Jason Aarons, CCIEX2 No 38564
Consultant
Dimension Data

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Re: [cisco-voip] when would you use CTI Remote Device with Jabber?

[Jason Aarons (AM)]

Jabber (identical to CUPC) can control your 7965 desktop phone.  So you can 
enter number and press dial and the phone can go off hook and dial number.

I think this is what your referencing by CTI Remote Device.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Friday, June 5, 2015 3:47 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] when would you use CTI Remote Device with Jabber?



Just reading through some more documentation and am a little confused about 
when you would use CTI Remote Device with Jabber.

It looks like you would use it for something like a PSTN phone at home when the 
voip quality is not as good as you'd like.

For things like ringing the cellphone itself when Jabber unregisters or for 
handoff, I'm guessing I'm still using single number reach or whatever the 
Jabber equivalent is?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1



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Re: [cisco-voip] CSF Device name and format - Discrepancy between older docs, online help and reality - CUCM 10.5.2

[Jason Aarons (AM)]

CSFUSERNAME was a similar to  CSFsAMAcountName

I think it would be nice if this could be changed to something closer to a UPN 
(UserPrincipalName) or a contact object id like 
jason.aar...@sub.domain.commailto:jason.aar...@sub.domain.com or 
+14045551...@sub.domain.commailto:+14045551...@sub.domain.com for a lobby 
phone, however this would create some headaches in backwards compatability.

I agree the char limitations makes you have to get creative for user ids.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
V
Sent: Friday, June 5, 2015 5:23 PM
To: Anthony Holloway
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CSF Device name and format - Discrepancy between 
older docs, online help and reality - CUCM 10.5.2


Anthony, Thanks for the info.  I opened a TAC case on this as I found it pretty 
frustrating.  Cisco has a blanket recommendation to use CSFUSERNAME and I 
think that's causing confusion and frustration with customers.
The Jabber group opened documentation defect CSCuu68160 for that groups Jabber 
10.6 deployment documentation that they own.
I got transferred over to the CUCM group for their part to fix the online help. 
 I'll post the defect when I get it.
My jabber engineer also looked up the device naming for the CTI remote device 
type.  I've included a summary  below for all the device types
admin:run sql select name, tkmodel, devicenameformat from typeproduct where 
name like '%CTI Remote Device%'

Device Name

tkmodel

DeviceNameFormat

Notes

Cisco Unified Client Services Framework

503

[a-zA-Z0-9]{1,15}

Upper/Lower case letters, numbers Total length =15, no requirement to start 
with CSF

Cisco Dual Mode for iPhone [TCT]

562

TCT[0-9A-Z._-]{1,12}

Begins with TCT plus 12 characters. (UPPER case letters only), numbers, dot, 
underscore and dash

Cisco Jabber for Tablet [TAB]

652

TAB[0-9A-Z._-]{1,12}

Begins with TAB plus 12 characters. (UPPER case letters only), numbers, dot, 
underscore and dash

Cisco Dual Mode for Android [BOT]

575

BOT[0-9A-Z._-]{1,12}

Begins with BOT plus 12 characters. (UPPER case letters only), numbers, dot, 
underscore and dash

CTI Remote Device

635

[0-9a-zA-Z._-]{1,15}

Upper/Lower case letters, numbers Total length =15, no requirement to start 
with any particular string



On Tue, Jun 2, 2015 at 6:29 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
Here is the database rule which governs the name format for a CSF device:

admin:run sql select name, tkmodel, devicenameformat from typeproduct where 
name like '%Client Services Framework%'
nametkmodel devicenameformat
=== === =
Cisco Unified Client Services Framework 503 [a-zA-Z0-9]{1,15}

So, the documentation is obviously incorrect, because we can see that in two 
places the validation regex does not contain dot nor can it be longer than 15 
characters.

As an added bonus, the BOT, TCT, and TAB devices require all upper case 
letters, and *do* support dot, as well as dash and underscore.

admin:run sql select name, tkmodel, devicenameformat from typeproduct where 
name like '%Dual Mode%' or name like '%Tablet%'
nametkmodel devicenameformat
=== === 
Cisco Dual Mode for iPhone  562 TCT[0-9A-Z._-]{1,12}
Cisco Jabber for Tablet 652 TAB[0-9A-Z._-]{1,12}
Cisco Dual Mode for Android 575 BOT[0-9A-Z._-]{1,12}


On Tue, Jun 2, 2015 at 6:02 PM Brian V 
bvanb...@gmail.commailto:bvanb...@gmail.com wrote:
I have a customer where the username has a dot . in it.  First.Last
Cisco's docs recommend to make the CSF device name be CSF + Username.
I know this is not required anymore but many customers like the consistency of 
that naming standard.
On my current customers CUCM 10.5.2.1-5 when i try to add a CSF device with 
a dot I get the error message that the device name should contain the valid 
characters [a-zA-Z0-9]{1,15}  which seems to imply it can only be 15 characters 
long and contain letters and numbers only
[Inline image 1]

On my current customers CUCM 10.5.2.1-5 server the online help says that 
CSF devices can contain the following:   Enter a text name for the Client 
Services Framework. This name can comprise up to 50 characters. Valid 
characters include letters, numbers, dashes, dots (periods), spaces, and 
underscores.
[Inline image 2]
CSF doc for 9.x says the same thing that dot, dash, underscore and length=50 is 
ok
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90_chapter_01101001.pdf
CSF doc for jabber 10.6 doesn't mention any requirements for the name but does 
recommend using CSF+Username as the format.

Re: [cisco-voip] BFCP and Trusted Relay Points / Media Termination Points

[Jason Aarons (AM)]

Just for reference, we are a partner with Acano.  They can do a Conference 
Bridge that translates RDP to BFCP for say a BFCP only endpoint etc.  Pretty 
cool product.






From: Lelio Fulgenzi [le...@uoguelph.ca]
Sent: Thursday, June 04, 2015 10:12 AM
To: Jason Aarons (AM)
Cc: cisco-voip@puck.nether.net; Brian Meade
Subject: Re: [cisco-voip] BFCP and Trusted Relay Points / Media Termination 
Points

According to 10.6 release notes, you are correct Jason.

from:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_6/rn/JABW_BK_C6A8A6C3_00_cisco-jabber-for-windows-10_6-release-notes.pdf

page 4


Prioritize Screen Share over Video Share

You can use a new configuration parameter, PreferP2PDesktopShare, to prioritize 
person to person screen sharing over video sharing
in the Jabber configuration file. The default value is false, meaning that 
there is no change to the behavior in previous releases. For
more information on this parameter, see the Common Policies section of the 
chapter to Configure the Clients in the Cisco Jabber
10.6 Deployment and installation Guide.

How you configure this new parameter does not affect the priority of video 
share during a conference call.Sharing your screen during
a conference call will continue to use BFCP video share.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: Jason Aarons (AM) jason.aar...@dimensiondata.com
To: Brian Meade bmead...@vt.edu, Lelio Fulgenzi le...@uoguelph.ca
Cc: cisco-voip@puck.nether.net
Sent: Wednesday, June 3, 2015 9:48:16 PM
Subject: RE: [cisco-voip] BFCP and Trusted Relay Points / Media Termination 
   Points

Brian, Jabber 10.5+ will use Microsoft RDP for IM Chat’s only, right?  For a 
video call it will still use BFCP is my understanding.  Am I wrong?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_5/rn/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5_chapter_00.html



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Wednesday, June 3, 2015 5:07 PM
To: Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] BFCP and Trusted Relay Points / Media Termination 
Points


Do you have to use BFCP desktop sharing?  The new RDP-based system they've got 
in the new Jabber clients works pretty nice.

I'll see if I can test BFCP with TRP to see if it really doesn't work.  I would 
think it would handle it fine with codec pass-through.  Not sure where the 
limitation is there.

On Wed, Jun 3, 2015 at 3:01 PM, Lelio Fulgenzi 
le...@uoguelph.camailto:le...@uoguelph.ca wrote:

To my dismay, I just read that BFCP video desktop sharing is not supported 
trusted replay points or media termination points are enabled on the mobile 
clients. I was really hoping to get away with TRP/MTP use for a while but it 
looks like that won't be the case.

A couple of questions...

Is it likely (or on the drawing board) that BFCP compatibility with TRP/MTP 
will come?

Is the video desktop sharing feature any good? Is it worth sacrificing TRP/MTP 
use for it?

What else won't work with TRP/MTP enabled?

Any help would be greatly appreciated.

Lelio

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354tel:519%E2%80%90824%E2%80%904120%20Ext%2056354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


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[cisco-voip] Adding IMP box to 10.5.2.11900-3

[Jason Aarons (AM)]

I have CUCM 10.5.2.11900-3 deployed.  Trying to add a IMPc box and the bootable 
install media I have is  CUP 10.5.1.1-9. I keep getting a database error 
and installer won't proceed.



CUP/IMP 10.5 I don't see a version 10.5.2.11900-3 so what is the solution?
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[cisco-voip] Conf Phone?

[Jason Aarons (AM)]

Have an exec that uses a room that can have multiple conferences at one time on 
different phones.  He would like the nearest microphone on the conference phone 
to be the only one that pics up sounds to mitigate some of the background noise 
of the other calls in the room. 

Aware of any 3rd party products?

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[cisco-voip] 5500 ASA Phone Proxy replacement?

[Jason Aarons (AM)]

Customer is using CUCM 8.5 with ASA 5500 8.4 with Phone Proxy with certificates 
with 7965 VPN Configuration 
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/8_0/english/administration/guide/75adm80/7970set.html#wp1271763

I see the ASA Phone Proxy has been depreciated per the release notes in 9.4
http://www.cisco.com/c/en/us/td/docs/security/asa/asa94/release/notes/asarn94.html

Is there a replacement product going forward that works with these  7965/SSL?  
I didn't think VCS-E/Expressway did 7965 SSL VPN setup.



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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Re: [cisco-voip] Changing DNS entries in Call Manager 9.1.2.10000-28

[Jason Aarons (AM)]

Everything is hostnames so https works without complaining.  Certificates with 
ip addresses give warnings.  443/TLS/PKI is the future ☺

You can change CUCM back to ip address but applications and websites, clients 
like Jabber, will give warnings/errors.  I think your DNS should be rock solid, 
maybe you need secondary/tertiary dns entries.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Gyrion, Larry
Sent: Tuesday, May 26, 2015 5:20 PM
To: Cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] Changing DNS entries in Call Manager 9.1.2.1-28


We had an issue where we lost outbound calling ability when out primary DNS 
experiencing an unscheduled outage.
Our DNS entries are by host-name, not IP address.  (it never failed over to the 
secondary DNS server, other items like computers did and internal and incoming 
traffic was working fine)

We also use UCCE 9

I’m not sure why it was configured by host name rather than IP address when it 
was configured a long time ago.

So my questions are:
Is there a valid reason why we use host-names instead of ip addresses?

How can we change from host-name to IP address?
Will this affect the licensing (ELM)? (The below is reference to pre 9.0 CUCM)

From: avhollo...@gmail.commailto:avhollo...@gmail.com 
[mailto:avhollo...@gmail.com] On Behalf Of Anthony Holloway
Sent: Monday, January 26, 2015 8:13 PM
To: Gyrion, Larry; Cisco-voip 
(cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] Changing DNS entries in Call Manager 8.6.2

The easiest way to view the license MAC, is to SSH to the server, and issue the 
show status command.

Also, http://cisco.com/go/license enables you to rehost your own license files 
without opening a case.  Of course, I don't guarantee you'll be successful, but 
it's nice to know this option exists.

[Inline image 1]

Another thing to note, you will get 30 days to rehost your license before 
anything bad happens to your servers, but if you're in a pinch, and you're like 
on day 28 and you need like 10 more days, you can revert your change, then make 
the same change again, to restart the 30 day period.

If that was confusing, let me use this example.  If my primary DNS was 1.1.1.1, 
and I changed it to 2.2.2.2, I would have 30 days to rehost my licenses.  On 
day 28, I set the primary DNS back to 1.1.1.1, then immediately back to 
2.2.2.2, and the 30 days starts over.

Last, buy certainly not least, if you are changing DNS settings, it would be 
imperative for you to consider what might happen if you changed your DNS 
suffix.  I cannot speak to your environment exactly, but suffice it to say, 
certificates are based on names, and names sometimes contain DNS suffixes.  You 
might start a chain reaction of changes, and as such you should plan that piece 
out more carefully.  If you're only changing DNS server addresses, then you can 
ignore this last paragraph.

Good luck.

On Mon Jan 26 2015 at 4:43:19 PM Gyrion, Larry 
larry.gyr...@deancare.commailto:larry.gyr...@deancare.com wrote:
Looking for some guidance on updating the DNS entries on our CUCM cluster.  A 
colleague went through the process, but upon entering the command received a 
warning stating that the change would invalidate our licenses.  Has anybody 
come across this before, and if so, what was the proper course of action to 
ensure license preservation?
CUCM 8.6.2


Thank you,
Larry Gyrion | Telecommunications Analyst | Information Technology
Dean Clinic - Corporate offices
1800 W. Beltline Hwy
Madison WI. 53713
Phone 608.294.6201tel:608.294.6201 | 5406201| Fax 
608.280.6852tel:608.280.6852
larry.gyr...@deancare.commailto:larry.gyr...@deancare.com | 
www.deancare.comhttp://www.deancare.com/
Partners who care


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Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

[Jason Aarons (AM)]

The Blocking Calls based on Calling Party Number has issues with CTI Redirects 
(UCCX/CER/Attendant Console) in that they won’t work on transfers to 
agent/phone/operator.  If you don’t use any CTI apps you would be good.

In IOS you can do a translation rule to reject but it’s limited to 100 rules.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Tuesday, May 12, 2015 2:08 PM
To: James Dust
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.1.3  Blocking inbound calls


If you're using H.323 or SIP for the voice gateway, easiest to block inbound 
via translation-profile on the incoming dial-peer.

If you have a lot of numbers you want to block or are using MGCP, you can do it 
in CUCM- 
https://supportforums.cisco.com/document/71966/blocking-calls-based-calling-party-id?page=1



On Tue, May 12, 2015 at 1:52 PM, James Dust 
james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk 
wrote:
Evening all,

I have had a request to block a specific number from being able to dial into 
our cluster, but have nothing currently setup to accomplish this.

The gateway is a Cisco C2921 running SPA.154-2.T.bin

Is it achievable to block the call on the gateway, or configure this somehow on 
CUCM.

Any assistance appreciated.

Regards

James


Consider the environment - Think before you print

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Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

[Jason Aarons (AM)]

Calls come into operator using Attendant Console.  She looks up a name in 
client software does a transfer to an end user phone inside.  This is a CTI 
Redirect which fails (similar for CER).  We went up to BU and they have no 
current roadmap to resolve this.


From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade
Sent: Tuesday, May 12, 2015 5:00 PM
To: Jason Aarons (AM)
Cc: James Dust; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.1.3  Blocking inbound calls

The way I do it is create a new partition that only lives in the gateway CSS so 
it shouldn't have any impact on anything besides incoming calls from the 
gateway.

On Tue, May 12, 2015 at 3:26 PM, Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote:
The Blocking Calls based on Calling Party Number has issues with CTI Redirects 
(UCCX/CER/Attendant Console) in that they won’t work on transfers to 
agent/phone/operator.  If you don’t use any CTI apps you would be good.

In IOS you can do a translation rule to reject but it’s limited to 100 rules.

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Brian Meade
Sent: Tuesday, May 12, 2015 2:08 PM
To: James Dust
Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.1.3  Blocking inbound calls


If you're using H.323 or SIP for the voice gateway, easiest to block inbound 
via translation-profile on the incoming dial-peer.

If you have a lot of numbers you want to block or are using MGCP, you can do it 
in CUCM- 
https://supportforums.cisco.com/document/71966/blocking-calls-based-calling-party-id?page=1



On Tue, May 12, 2015 at 1:52 PM, James Dust 
james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk 
wrote:
Evening all,

I have had a request to block a specific number from being able to dial into 
our cluster, but have nothing currently setup to accomplish this.

The gateway is a Cisco C2921 running SPA.154-2.T.bin

Is it achievable to block the call on the gateway, or configure this somehow on 
CUCM.

Any assistance appreciated.

Regards

James


Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may 
not be disclosed. Although it is believed that this email and any attachments 
are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent 
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Re: [cisco-voip] CUCM 8.1.3 Blocking inbound calls

[Jason Aarons (AM)]

Creates issues with CER and CUEAC unable to do the CTI Redirect back to end 
user phones.

Anyone aware of a Service Provider solution where you can call and block calls 
before they get to you.

I always argue that real spammers (IRS, Microsoft Support) spoof and change 
numbers regularly, thus circumventing this easily.  Only a crazy old person 
calling from home to same office number does it work for.  Be nice if a MCID 
type service could be done easier.

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, May 12, 2015 3:38 PM
To: Jason Aarons (AM); Brian Meade; James Dust
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CUCM 8.1.3  Blocking inbound calls

You can try this technique 
http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/ which uses the 
route next hop by calling party number. Works well for ANI call blocking; I'm 
using it to keep spam numbers off of uccx call center triggers. You have to 
apply it at the top of the dial plan though.

-r

From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com
To: bmead...@vt.edumailto:bmead...@vt.edu; 
james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk
Date: Tue, 12 May 2015 19:26:59 +
Subject: Re: [cisco-voip] CUCM 8.1.3  Blocking inbound calls
CC: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
The Blocking Calls based on Calling Party Number has issues with CTI Redirects 
(UCCX/CER/Attendant Console) in that they won't work on transfers to 
agent/phone/operator.  If you don't use any CTI apps you would be good.

In IOS you can do a translation rule to reject but it's limited to 100 rules.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Tuesday, May 12, 2015 2:08 PM
To: James Dust
Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.1.3  Blocking inbound calls


If you're using H.323 or SIP for the voice gateway, easiest to block inbound 
via translation-profile on the incoming dial-peer.

If you have a lot of numbers you want to block or are using MGCP, you can do it 
in CUCM- 
https://supportforums.cisco.com/document/71966/blocking-calls-based-calling-party-id?page=1



On Tue, May 12, 2015 at 1:52 PM, James Dust 
james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk 
wrote:
Evening all,

I have had a request to block a specific number from being able to dial into 
our cluster, but have nothing currently setup to accomplish this.

The gateway is a Cisco C2921 running SPA.154-2.T.bin

Is it achievable to block the call on the gateway, or configure this somehow on 
CUCM.

Any assistance appreciated.

Regards

James


Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may 
not be disclosed. Although it is believed that this email and any attachments 
are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent 
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acknowledgement or receipt by the intended recipient(s).

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Re: [cisco-voip] IMP not pinging

[Jason Aarons (AM)]

if you can't ping it and the console isn't coming up, then it sounds like a 
re-install is necessary.  I assume you've tried some reboots etc.






From: cisco-voip [cisco-voip-boun...@puck.nether.net] on behalf of Techguy 
[techguy...@gmail.com]
Sent: Tuesday, May 12, 2015 3:03 AM
To: Cisco VoIP Group
Subject: [cisco-voip] IMP not pinging



Hi all,

Installed an IMP 8.6 in the lab but is not pingable. I can ping other nodes 
from it (using console), but not vice versa. Unable to access the GUI. Any 
known considerations to try?
All nodes are in the same class-c network.

Thanks


itevomcid
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Re: [cisco-voip] Certificates expires - what happens next?

[Jason Aarons (AM)]

Ipsec stop db replication ☺

You’ll want to regenerate etc during a maintenance window.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Reto 
Gassmann
Sent: Monday, May 4, 2015 11:10 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Certificates expires - what happens next?



Hello Group


I am just curious what happens, when certificates on an CUCM cluster expire. We 
run a UCM cluster 9.1.2 in Mix Mode with 8 UCM server and 2 CUPS server.


What happens if one or all of the following certificates expire: 
CallManager.pem, ipsec.pem, tomcat.pem or CAPF.pem and the according -trust 
certificates.


Will the UCM cluster stop working, DB replication issues or will I have error 
messages on the phones?


Thanks for your thoughts
Regards Reto


itevomcid
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Re: [cisco-voip] Troubleshooting carrier issues

[Jason Aarons (AM)]

That echelon does not exist.

Keep calling the people your sending money to each month that is selling you a 
service, involve your account manager.

Or find another carrier ☺

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Robert Kulagowski
Sent: Monday, May 4, 2015 2:02 PM
To: Cisco VOIP
Subject: [cisco-voip] Troubleshooting carrier issues



We recently ported numbers from PRI to a SIP service provider.
Probably 99% of the calls work, but sometimes the calling party hears,
The number you've dialed is not in service.

Well, it is, because the DN gets calls.

And sometimes a call back works. Or a call to the main number. But the
issue is that it's persistent, and all of the numbers are in the same
range.

The gaining carrier has told us that they're broadcasting the range
in the big database in the sky, which is why we get calls. The losing
carrier says that the numbers were ported away, and that the LNP
Toolkit (whatever that it, but I'm guessing it makes dips against SS7)
shows the point code is our new carrier.

When we provide date/time, calling party and called party numbers, the
new carrier says that they never got the call, which of course is why
my logs don't show anything; there was nothing for them to send me.

Thoughts on how to proceed? How do I open a trouble ticket at the
above the carrier echelon?

Sheesh.
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[cisco-voip] UCCX 10.5.1.10000-24 and Historical Reporting/CUIC

[Jason Aarons (AM)]

If I try to add a user to Historical Reporting via AppAdmin I get;

Error occurred while performing the operation. Please contact your System 
Administrator. You may refer to Application Administration logs for more details

Any ideas?

UCCX 10.5.1.1-24
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Re: [cisco-voip] Phone Restart on Subscriber add

[Jason Aarons (AM)]

Despite the phone resets,  the customer’s outsourced security group panicked 
when they saw a couple thousand packets at the TFTP servers when a sub got 
added to 10.5 cluster. Guess they thought a DDOS attack was going down or 
something.  Who knows what a 3rd party security company with IDS sensors would 
think….needless to say it created a small ruckus.

From: Tommy Schlotterer [mailto:tschlotte...@netechcorp.com]
Sent: Monday, April 27, 2015 4:02 PM
To: Ryan Huff; Jason Aarons (AM); bmead...@vt.edu
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Phone Restart on Subscriber add

It’s not a full reboot, looks just like an apply config, just enough for users 
to complain.

Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice
48325 Alpha Dr. Ste. 150
Wixom, MI 48393
p 248.468.0710
e tschlotte...@netechcorp.commailto:tschlotte...@netechcorp.com
w netechcorp.comhttp://netechcorp.com/
 [cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
[cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]https://www.linkedin.com/company/75843?trk=tyahtrkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5
 [cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] 
https://www.facebook.com/NetechCorporation  
[cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] https://twitter.com/netechcorp  
[cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] 
https://www.youtube.com/user/NetechCorporation

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Monday, April 27, 2015 3:59 PM
To: Jason Aarons, (AM); bmead...@vt.edumailto:bmead...@vt.edu; Tommy 
Schlotterer
Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Phone Restart on Subscriber add


I'll have to lab this up and see what I am missing; last week I added a 9.1.x 
cluster node and I didnt get any phone bounces during the install.

Strange.

Thanks,

Ryan


 Original Message 
From: Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com
Sent: Monday, April 27, 2015 02:54 PM
To: Brian Meade bmead...@vt.edumailto:bmead...@vt.edu,Tommy Schlotterer 
tschlotte...@netechcorp.commailto:tschlotte...@netechcorp.com
Subject: Re: [cisco-voip] Phone Restart on Subscriber add
CC: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
So building the subscriber resets all phones in cluster to download updated 
Trust List?

It has nothing to do with adding subscriber to the CallManager group the phone 
is using?

I’ve heard of this issue but wasn’t clear (or forgot) about the specifics.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Monday, April 27, 2015 3:50 PM
To: Tommy Schlotterer
Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Phone Restart on Subscriber add


There's an option during the install to just check connectivity and then wait 
for the full install.  That's as far as you can go without resetting all the 
phones unfortunately.

On Mon, Apr 27, 2015 at 3:31 PM, Tommy Schlotterer 
tschlotte...@netechcorp.commailto:tschlotte...@netechcorp.com wrote:
Yes, I do understand that. I just need to know when in the install, The 
customer doesn’t want a 4 hour maintenance window to install a new node.

Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice
48325 Alpha Dr. Ste. 150
Wixom, MI 48393
p 248.468.0710tel:248.468.0710
e tschlotte...@netechcorp.commailto:tschlotte...@netechcorp.com
w netechcorp.comhttp://netechcorp.com/
 [cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
[cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]https://www.linkedin.com/company/75843?trk=tyahtrkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5
 [cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] 
https://www.facebook.com/NetechCorporation  
[cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] https://twitter.com/netechcorp  
[cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] 
https://www.youtube.com/user/NetechCorporation

From: bmead...@gmail.commailto:bmead...@gmail.com 
[mailto:bmead...@gmail.commailto:bmead...@gmail.com] On Behalf Of Brian Meade
Sent: Monday, April 27, 2015 3:28 PM
To: Tommy Schlotterer
Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Phone Restart on Subscriber add

It happens when the cluster becomes aware of the new nodes certificates.  It 
adds a new TVS entry to the ITL of each node and resets the phones to ensure 
they download the new ITL before any other ITL changes are made.  This is to 
prevent too many changes happening the ITLs at once making the phones not trust 
the new ITLs.

On Mon, Apr 27, 2015 at 3:07 PM, Tommy Schlotterer 
tschlotte...@netechcorp.commailto:tschlotte...@netechcorp.com wrote:
All,

I have a customer that is very picky on when phones will reboot when adding a 
new subscriber to a CUCM cluster.

Does anyone know in what point the phones reboot? Right after the conntivity 
vierfication? Right when the new node is done installing?

Thanks
Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice

[cisco-voip] 7841/7842/7845

[Jason Aarons (AM)]

List.xml and background image for 7841/7842/7845 I'm pretty sure are not 
supported. Wanted to double check.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/10_1/english/admin_guide/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0_chapter_01001.html

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Re: [cisco-voip] CUBE Network Design

[Jason Aarons (AM)]

Would you open almost all your UDP RTP ports from CUBE in DMZ to inside phones?

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
harbor235
Sent: Tuesday, April 21, 2015 1:35 PM
To: Cisco VOIP
Subject: [cisco-voip] CUBE Network Design


I have infrastructure setup to provide VOIP services as well as other services 
to a multi-tenacy  environment. I want to segregate those services as much as 
possible for security reasons.

My question, customer resources are behind a edge router and a firewall, I want 
my cube positioned as close to the edge as possible for performance reasons. 
Cisco design docs have suggested that for larger sites terminating SIP traffic 
on a CUBE that best practice is to position the CUBE inside of the firewall. My 
thoughts are a DMZ like structure that connects to the firewall via two 
interfaces, inside and outside. This provides several controlled interfaces for 
policy enforcement.
I wanted thoughts from the community on real world network design best 
practices when aggregating multiple tenancy environments providing VOIP with 
CUBE services.

thanks in advance,

Mike


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Re: [cisco-voip] CUCM 10.5 MoH

[Jason Aarons (AM)]

ESXi and VMware have allowed USB passthru for a long time…it’s not the 
Hypervisor

http://kb.vmware.com/selfservice/microsites/search.do?language=en_UScmd=displayKCexternalId=1022290



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
NateCCIE
Sent: Tuesday, April 21, 2015 4:26 PM
To: Anthony Holloway
Cc: Cisco VOIP
Subject: Re: [cisco-voip] CUCM 10.5 MoH


I believe it's live audio that he really wants. VMware you have no more USB 
sound card.

Sent from my iPhone

On Apr 21, 2015, at 1:55 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
I'm confused as to why you have to give the SIP trunk an MRGL which has an MRG 
set for Multicast?  Can't you just build the MRG without that checkbox checked?

Example:

Trunk
  Device Pool
MRGL
  MRG (checkbox for MMOH unchecked)
MOH_2 (checkbox for MMOH checked)

Phone
  Device Pool
MRGL
  MRG (checkbox for MMOH checked)
MOH_2 (checkbox for MMOH checked)

The Trunk would use unicast and the Phones would use multicast.  All from the 
same MOH server and all from the same source.  You're just controlling it at 
the MRG level.
On Tue, Apr 21, 2015 at 8:37 AM Mark Holloway 
m...@markholloway.commailto:m...@markholloway.com wrote:
Has anyone else heard rumors that Fixed Audio Source may get Unicast support 
again at some point with CUCM 11?  I’ve got a handful of customers with SIP 
Trunks and cannot stream MoH to their SIP Trunk provider because the stream 
needs to be Unicast. They are not using CUBE as the SBC. I don’t suppose there 
is any way to use a router to convert the stream to Unicast before it hits the 
SBC?


On Apr 13, 2015, at 4:42 PM, Brian Meade 
bmead...@vt.edumailto:bmead...@vt.edu wrote:

Are you just talking about for fixed audio source?

On Mon, Apr 13, 2015 at 4:07 PM, Mark Holloway 
m...@markholloway.commailto:m...@markholloway.com wrote:
Are there any plans for Cisco to allow (bring back) Unicast MoH on 10.5?  If 
trunking CUCM to a non-Cisco device there are cases where MoH breaks because 
not every endpoint will support Multicast.

Thanks,
Mark


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Re: [cisco-voip] Unity Connection upgrade from 7.1(3) to 9.1(2)

[Jason Aarons (AM)]

The help file is pretty clear on items that COBRAs does not move.  You should 
manually re-create those before running COBRAS.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Rasim 
Duric
Sent: Tuesday, April 21, 2015 3:56 PM
To: voip puck
Subject: [cisco-voip] Unity Connection upgrade from 7.1(3) to 9.1(2)


Hello everyone,

I'm planning to upgrade our two Unity Connection servers 7.1(3)ES11 to 
9.1(2)SU3. In the Cisco document at this 
URL:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/requirements/9xcucsysreqs.pdf,
 page 30, you can read the following:

During the migration, only user data and, optionally, voice messages are 
preserved. System-level configuration data (for example, templates and classes 
of service) must be manually configured.

I'm migrating  CUC 7.1(3)ES11 from one physical server to another physical 
server (compatible with 9.1(2)SU3 specs). The plan is to install 7.1(3) from 
scratch on the new server and then restore the old server via DRS. After the 
7.1(3) is up and running on the new server, perform the 9.1.(3)SU3 upgrade. I 
think all data should be preserved including the templates, the Class of 
Services, etc. in my case.

When would someone actually experience the above statement from the Cisco 
document? What else is not preserved?

If anyone has done a similar upgrade, I'd like to hear any tips and tricks or 
issues you ran into.

Thanks.


Rasim Duric
Network analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 53146
rdu...@uoguelph.camailto:rdu...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
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Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?

[Jason Aarons (AM)]

To clarify it’s not the variation of characters, but the maximum number of 
characters in a CSS is 1024.

Thus Chery’s birthday is clearly Dec 25th.

From: avhollo...@gmail.com [mailto:avhollo...@gmail.com] On Behalf Of Anthony 
Holloway
Sent: Monday, April 20, 2015 4:41 PM
To: Lelio Fulgenzi; Jason Aarons (AM)
Cc: cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?


Just sharing some interesting data on the topic...

The validation regex for the name of a partition is:  ^[a-zA-Z 0-9_-]{1,50}$

However, it's case-insensitive, and though a space is a valid character, you 
cannot start or end a name with spaces, they will be removed.

You can see the space removing function in the JS below; I've extracted the 
following functions:

// function jTrim:
//   javascript version of VBScript Trim function
// inputs:
//   s - a string object
// returns:
//   s with leading and trailing spaces removed (spaces within string remain 
intact)
//
function jTrim(s)
{
  if (typeof(s) == string)
s = jRTrim(jLTrim(s));
  return s;
}

function isNameValid(nameVal) {

  // We need to split the name based on the line feed character for Explorer 
Browsers.
  // Otherwise, the validiation check will fail
  // This check is only needed for Explorer, Netscape is ok
  //
  var nameArray = nameVal.split(/\r+/);
  nameVal = jTrim(nameArray[0]);

  reset_errors(errorArr);
  var msg = ;
  var check = /^[a-zA-Z 0-9_-]{1,50}$/;
  errorArr[0] = true;
  errorArr[1] = Name;
  if (nameVal.length  0 ) {
if (!check.test(nameVal)) {
   errorArr[4] = '- may only contain alphanumeric characters, space ( ), 
dashes (-), and underscores (_).';
   if (nameVal.length  50) {
 errorArr[4] = '- must be less than 50 characters in length.';
   }
   msg += build_error_string(errorArr);
}
  } else {
   errorArr[2] = '- is Required.  Please specify a value and try again.';
   msg += build_error_string(errorArr);
  }
  return msg;
}

With that out of the way, we now know that a leading and trailing space is not 
possible, which also rules out a name with solely spaces in the name (thank 
goodness!).

  A-Z
+ 0-9
+   (Space)
+ _ (Underscore)
+ - (Dash)
--
39 characters

The total 2 digit possibles with 39 characters is 39^2 = 1,521.  And if we take 
out the patterns with leading/trailing spaces, we lose 77 patterns and are left 
with 1,444.

But come on, who wants to name their partitions a meaningless -_ (dash 
underscore)?  So, we're looking at a realistic naming convention of A9 to 99 
(if A-Z0-9), then we have 1,296 realistically possible names.

On Mon, Apr 20, 2015 at 11:48 AM Lelio Fulgenzi 
le...@uoguelph.camailto:le...@uoguelph.ca wrote:
That's for two character partition names. My example was three character 
partition names. With two character partition names (assuming no case 
sensitivity) you get 36x36=1296 partition name combinations. I don't think 
that's enough.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354tel:519%E2%80%90824%E2%80%904120%20Ext%2056354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1




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[cisco-voip] Number of Partitions in CSS max 1024 chars?

[Jason Aarons (AM)]

Anyone familiar with planned changes to number of Partitions in a CSS in 10x or 
11x?

The maximum length of the combined CSS clause (device and pattern) comprises 
1024 characters that includes separator characters between partition names (for 
example, partition 1:partition 2:partition 3).

I have a customer needing more than 1024 characters in CUCM 10x and assume it's 
still 1024 characters.

-jason


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Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?

[Jason Aarons (AM)]

Single SIP trunk with 1100 sites/stores and they want their own Call Park range 
per store = impossible

From: Lelio Fulgenzi [mailto:le...@uoguelph.ca]
Sent: Monday, April 20, 2015 9:49 AM
To: Wes Sisk (wsisk)
Cc: cisco-voip (cisco-voip@puck.nether.net); Jason Aarons (AM)
Subject: Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?



It almost means we have to build our own short code for partition names, 3 for 
up to ~47,000 combinations. Add a separator, and you get about 256 partitions 
per CSS.

Yuck.
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: Wes Sisk (wsisk) ws...@cisco.commailto:ws...@cisco.com
To: Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com
Cc: cisco-voip 
(cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Sent: Monday, April 20, 2015 9:41:23 AM
Subject: Re: [cisco-voip] Number of Partitions in CSS max 1024 chars?

Checking, but not AFAIK. You might follow

CSCuc24135Increase the 1024 characters limitation in the partition list for 
a CSS

-Wes

On Apr 20, 2015, at 8:59 AM, Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote:

Anyone familiar with planned changes to number of Partitions in a CSS in 10x or 
11x?

The maximum length of the combined CSS clause (device and pattern) comprises 
1024 characters that includes separator characters between partition names (for 
example, partition 1:partition 2:partition 3).

I have a customer needing more than 1024 characters in CUCM 10x and assume it’s 
still 1024 characters.

-jason


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[cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU

[Jason Aarons (AM)]

Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x).

Customer wants to be able to “ send “Intercluster” to other locations or 
regions (ie. Latin America to North America, North America to LA or LA to EU”

Is the right solution Unity Connection Intersite networking or should I be 
looking at something else?
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1057296

Does the version of Unity Connection need to be same at all sites?




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Re: [cisco-voip] BAT on VG350 ports

[Jason Aarons (AM)]

You can’t export/import on different versions as the database is different 
between versions.

In reality doing an export/import on same version has its own headaches.

A suitcase export/import tool like COBRAS would be a nice product enhancement 
request.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Michael T. Voity
Sent: Monday, April 13, 2015 3:17 PM
To: voip puck
Subject: [cisco-voip] BAT on VG350 ports



Hello,

I have combed the gossamer threads looking for threads on how one could
export gateway endpoints (POTS analog line) of a vg350, filling the
sheet with 144 lines, then doing an import with the BAT tool.

I have CUCM 10.5.2.1-5.

I noticed that on my 8.5.1 system that analog phones/line show up under
Devices-Phone and on the 10.5.2 system the analog phones/line only
show up under Devices-Gateways-Gateway Endpoints

Ideas?

-Mike

--
Michael T. Voity
University of Vermont

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[cisco-voip] CUCM 10.5 CallFwdAll button only works on Primary Line

[Jason Aarons (AM)]

Just want to make sure that CUCM 10.5.2 nothing has changed with a SIP 7841.  
The SIP 7841 load 10-1-1SR2 you still have to use UCMUser/ Self Care Portal 
page to Call Forward line 2 ? Right?


http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/100304-cfwdall-softkey.html

Problem
The CallForwardAll button does not work for secondary line appearances from the 
phone CFwdAll softkey on a multiline appearance phone. When you press the 
secondary line appearance button and then the CFwdAll softkey, this yields a 
reorder tone. Primary line appearance can be forwarded just fine.


Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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[cisco-voip] UCM 10.x+ Corporate Directory changes display order

[Jason Aarons (AM)]

Noticed the change on upgrade from CUCM 8.5

Cisco UCM v10.0+
Corporate Directory service displays (for 78xx, 79xx etc) user entries ordered 
by First name, Last name. Can not change this policy. Behavior changed from 
UCM v10.0+

Sev 6 Product Enhancement
CSCuq30437



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[cisco-voip] UCCE/Cisco Agent Desktop 10.0.1b minimized

[Jason Aarons (AM)]

When UCCE/Cisco Agent Desktop 10.0.1b is minimized it does not appear on the 
Taskbar like it should.  Just sort of disappears altogether.  In Desktop  
Preferences the Normal should put it on the Taskbar, right?   We are using 
XenApp 6.5.

Is this a known defect/bug?

I am assuming that the default Normal is set for Window Behavior mode, but 
don't have access to UCCE right now.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise8_5/user/guide/cad85cceug.pdf
figure 9 window behavior mode







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Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

[Jason Aarons (AM)]

I just want to see what is going on.  I like having a window knowing exactly 
what it’s doing under the covers.  Sort of like Java.  In Java you can pull up 
the console if you really want to know.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Daniel Pagan
Sent: Saturday, April 11, 2015 11:44 AM
To: Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5


I’m digging up an old thread here (perhaps because of tender pain points) but 
the point you made about multi-site is spot on, Dennis… especially if the 
remote location’s connectivity to the PCD’s site is less than ideal. In this 
type of scenario, one can encounter issues with PCD where a migration task 
incorrectly reports failure on the installation step for a migration due to 
delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time 
before determining a migrated host is unreachable).

When granular control is needed in a large cluster spanning multiple locations, 
PCD starts to show its limitations but I’m hoping additional features are added 
that focus on how PCD recovers from certain failures when multiple nodes are 
grouped within individual install/migrate steps.

- Dan

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, 
Dennis
Sent: Monday, March 30, 2015 9:16 AM
To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

PCD is a great tool for single-site installs or upgrades in a lab environment. 
Biggest limitation of PCD when multisites are involved, since it pushes all 
ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare 
datastores instead of from the PCD server.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com
Innovation happens on project squared -- 
http://www.projectsquared.comhttp://www.projectsquared.com/

Click here to join me in my Collaboration Meeting 
Roomhttps://wwt.webex.com/meet/dennis.heim



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Collins
Sent: Monday, March 30, 2015 6:08 AM
To: Haas, Neal; 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

Just a note on this.

I have just completed a direct Hardware 8.5 to VM 10.5 with network changes 
using Prime collaboration deployment. No Cop files need to be installed, No 
jump upgrades, No restoring from backup. Really was a simple process.

If you haven’t used PCD I would strongly suggest taking a look next time you 
upgrade or install a new build.

Regards

Matthew Collins


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, 
Neal
Sent: 27 March 2015 14:41
To: 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

10.5 is VM only, 8.6.1 usually was MCS hardware.

To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, 
the upgrade 9.1 to 10.5(2)SU1.


Neal Haas

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Andrew Grech
Sent: Friday, March 27, 2015 7:30 AM
To: Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5


Supported vs the system will upgrade are two different things.
On 27/03/2015 1:51 AM, Nick 
csv...@googlemail.commailto:csv...@googlemail.com wrote:
Hi All

Just checking through documentation for CUCM 10.5 for an upgrade, the 
compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown 
below.

Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1

[http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif]
Note



If your release is not listed in the following table, find the upgrade path 
from your current release to a listed release in Cisco Unified Communications 
Manager Software Compatibility Matrix for Release 9.X and Earlier at 
http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf.




Table 15 Export Restricted Supported Cisco Unified Communications Manager 
Upgrades for Release 10.5(2)SU1


10.5(2)SU1


10.5.2.11900-3


Active


February 24, 2015


Direct Upgrade:

10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 
9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1),

8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 
8.6(2a),

8.6(2), 8.6(1a), 8.6(1)


Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for 
details)

8.5.(1)SU7, 

[cisco-voip] 10.5.2 No Call Park Numbers Available

[Jason Aarons (AM)]

Inbound call I'm seeing No Call Park Number available on phone.

Doesn't the Gateway CSS need to include the Call Park Number partition?I 
see the phone's CSS includes the Call Park Number partition.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/112043-ucm-callpark-00.html
This guide discusses the Phone CSS but not a gateway CSS.

-jason


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Re: [cisco-voip] Temp Fail since upgrade

[Jason Aarons (AM)]

Nothing has changed with MGCP for a long time…Cisco just doesn’t test older IOS.

Pull normal debugs and traces, RTMT alerts, etc.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin 
Przybylowski
Sent: Monday, March 30, 2015 5:10 PM
To: Lisa Notarianni; Ryan Huff; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Temp Fail since upgrade


Are the mgcp gateways on a supported IOS for 10.5?

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lisa 
Notarianni
Sent: Monday, March 30, 2015 5:02 PM
To: Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Temp Fail since upgrade

2 PRIs one each Communication Media Module– MGCP gateways. 2 Call Managers set 
up as redundant.

Cisco TAC looked at RTMT  with me today.  They want us to set up packet 
captures and try to duplicate the problem tomorrow.  I am just wondering if 
this is an upgrade issue that anyone else may be experiencing since we had no 
problems before the upgrade.



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Monday, March 30, 2015 4:52 PM
To: Lisa Notarianni; 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Temp Fail since upgrade


Lisa,

SIP or TDM/PRI?

Have you gandered into RTMT and taken a look at any active / recent alerts?

Thanks,

Ryan


 Original Message 
From: Lisa Notarianni 
lisa.notaria...@scranton.edumailto:lisa.notaria...@scranton.edu
Sent: Monday, March 30, 2015 04:48 PM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] Temp Fail since upgrade
A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 
10.5.1.

We have experienced 2 intermittent outbound calling issues:


1.   “Temp Fail” shows on phone display and only option on phone button is 
“End Call”

2.   Outbound callers dial a number and hear nothing but notice the phone 
display says “Connected”.  Caller cannot hear anything.  Person they called 
cannot hear anything.
***These issues are only intermittent.***

We had no issues before the upgrade.

Is anyone experiencing the similar issues?

Thank you in advance.


[LNsignatureFile]



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Re: [cisco-voip] Self Care Portal + BLF Speed Dials

[Jason Aarons (AM)]

At the least an Enterprise parameter to enable/disable this in Self Care 
Portal.  Let the customer decide.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Thursday, March 26, 2015 5:27 PM
To: Ryan Ratliff (rratliff)
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Self Care Portal + BLF Speed Dials


Thanks Ryan, I see what you're saying.  Though I would have to counter with: 
isn't that was subscribe calling search spaces are for?  Controlling watcher's 
visibility to presentities?

That would be like saying: We need to remove the CFA setting from Self Care 
Portal because we can't control where they forward to.  Or am I missing a key 
point?

On Thu, Mar 26, 2015 at 4:06 PM Ryan Ratliff (rratliff) 
rratl...@cisco.commailto:rratl...@cisco.com wrote:
The idea behind BLFs and self care portal is that since it lets the user see 
linestate the admin must provision it. It’s a privacy thing for the user on the 
BLF destination that originated long before we had Jabber contacts to tell us 
what the user is up to.

If you wanted to do your own it would have to be a tool that used AXL to make 
the update.

-Ryan

On Mar 26, 2015, at 4:08 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:

All,

I'm running up against the lack of support for BLF management in SCP:
https://tools.cisco.com/bugsearch/bug/CSCus02109

Has anyone run into this and come up with a solution which both:

A) Maintains the BLF+Speed Dial functionality
B) Allows End Users to self manage the BLF+Speed Dial

Thanks.
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Re: [cisco-voip] CUC EST Time off...

[Jason Aarons (AM)]

Technically we just entered Eastern Daylight Time (EDT), wonder if it should 
show America/NewYork in Olson timezone IDs.  Not sure, not in front of working 
system to check for you.

http://en.wikipedia.org/wiki/List_of_tz_database_time_zones




From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Norton, Mike
Sent: Friday, March 27, 2015 4:00 PM
To: Jonathan Charles; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUC EST Time off...


I’m not seeing what the problem is. EST is supposed to be 5 hours behind UTC, 
so the offset looks correct to me. Perhaps you are confusing EST and EDT?

http://yates2.com/blog/2011/11/pst-vs-pdt-do-you-know-the-difference/

-mn


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Jonathan Charles
Sent: March-26-15 9:16 PM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] CUC EST Time off...


Host Name  : CUC
Date   : Thu Mar 26, 2015 22:12:45
Time Zone  : Eastern Standard Time (EST)
Locale : en_US.UTF-8
Product Ver: 10.5.1.1-7
Unified OS Version : 6.0.0.0-2


admin:utils ntp status
ntpd (pid 7533) is running...

 remote   refid  st t when poll reach   delay   offset  jitter
==
*192.168.20.1192.5.41.209 2 u   44   64  3771.310   -0.531   5.709


synchronised to NTP server (192.168.20.1) at stratum 3
   time correct to within 53 ms
   polling server every 64 s

Current time in UTC is : Fri Mar 27 03:13:15 UTC 2015
Current time in EST is : Thu Mar 26 22:13:15 EST 2015


admin:show version active
Active Master Version: 10.5.1.1-7
Active Version Installed Software Options:
ciscocm.dst-updater.2014f-el6-00.10.5.1.cop


And the time is an hour behind...

I have verified the UTC time is correct and the NTP reference is handing out 
correct UTC, the offset is incorrect...

I have installed the latest DST updater and rebooted, to no effect.


Any ideas?



Jonathan



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Re: [cisco-voip] Collaboration Suite v9 with AD2008 with AD2012 schema update (mixed mode)

[Jason Aarons (AM)]

Dan Keller points out the Cisco officially support AD2012 with CRS 10.x

https://communities.cisco.com/message/145331

Cisco will officially support MS AD 2012 in CUCM 10.0.  And the feedback I have 
from the PM for the LDAP component is that although  we will not officially 
test support for CUCM 9.x with AD 2012, it will not be listed on the officially 
supported LDAP list, but it should work fine with older versions.

Thanks,
Dan Keller
Technical Marketing Engineer



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Tuesday, March 24, 2015 10:55 AM
To: Lelio Fulgenzi; Cisco VOIP
Subject: Re: [cisco-voip] Collaboration Suite v9 with AD2008 with AD2012 schema 
update (mixed mode)


As a guy with plenty of AD experience, I can tell you, you aren’t going to have 
a problem with this. My internal systems were running this way at some point.
The Cisco BUs however are very cautious with this kind of thing and won’t list 
it unless they test it.

The only time this could ever come up is if you somehow have an AD 
synchronization issue, Cisco points the finger at AD and then you have to say 
you are syncing with 2012 servers.

It’s a risk calculation you have to make.

Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebookhttps://www.facebook.com/heliontech?ref=hl | 
Twitterhttps://twitter.com/HelionTech | 
LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home 
| G+https://plus.google.com/+Heliontechnologies/posts

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Tuesday, March 24, 2015 10:35 AM
To: Cisco VOIP
Subject: [cisco-voip] Collaboration Suite v9 with AD2008 with AD2012 schema 
update (mixed mode)


Hi everyone,

Our identity management team has asked about running our AD in mixed mode, 
which would allow them to have 2012 controllers along with 2008 controllers. 
However, this requires the 2008 controllers to have the 2012 schema updates 
applied.

The data sheets show only AD 2008 support, and nothing about mixed mode support.

I've got a call into our account team to try and see what support options (if 
any) are available, but I wanted to ask the list about this.

Is anyone out there running v9 software, e.g. CUCM, Connection, CUPS/IMP, etc, 
and synchronizing/authenticating against a mixed mode AD environment, 
specifically that which I mention above?

Was anyone able to get engineering approval or whatever they call special 
approval for special configs for this?

Thanks!

Lelio

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
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[cisco-voip] Win 7 64-bit not supported with CUCM 10.5

[Jason Aarons (AM)]

A customer pointed out that Cisco doesn’t support Windows 7 64-bit for Self 
Care Portal in 10.5.

Seems odd.


++

Guess we are out of luck. All of our PC’s are running Windows 7 64bit.



+++
[cid:image008.png@01D05FC2.57B7C5A0]


Are you using a Supported Browser for the Self Care Portal ?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_00.html#CUCM_TP_BCCFD523_00

[cid:image010.png@01D05FC2.57B7C5A0]

+++


So if I login with that userid and password I get:

[cid:image011.png@01D05FC2.57B7C5A0]

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Re: [cisco-voip] Win 7 64-bit not supported with CUCM 10.5

[Jason Aarons (AM)]

It’s the fact the Cisco doesn’t support Window 7 64-bit is a concern to the 
customer. Only 32-bit.

From: Kevin Przybylowski [mailto:kev...@advancedtsg.com]
Sent: Monday, March 16, 2015 9:35 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)
Subject: RE: Win 7 64-bit not supported with CUCM 10.5


This sounds like a bug or maybe the user doesn’t have the required roles to 
access the page?

Windows 7 64 bit certainly works fine with every version through 10.6 that I 
have tested with.


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Monday, March 16, 2015 9:28 AM
To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net)
Subject: [cisco-voip] Win 7 64-bit not supported with CUCM 10.5

A customer pointed out that Cisco doesn’t support Windows 7 64-bit for Self 
Care Portal in 10.5.

Seems odd.


++

Guess we are out of luck. All of our PC’s are running Windows 7 64bit.



+++
[cid:image008.png@01D05FC2.57B7C5A0]


Are you using a Supported Browser for the Self Care Portal ?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_00.html#CUCM_TP_BCCFD523_00

[cid:image010.png@01D05FC2.57B7C5A0]

+++


So if I login with that userid and password I get:

[cid:image011.png@01D05FC2.57B7C5A0]



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Re: [cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting

[Jason Aarons (AM)]

Customer stated a CUACA reboot resolved the problem.

From: Henry Gicheru (KE)
Sent: Friday, March 13, 2015 5:10 AM
To: cisco-v...@puck-nether.net (cisco-voip@puck.nether.net)
Cc: Jason Aarons (AM)
Subject: CUACA 10.5.1 Dropped calls troubleshooting

Hi guys,

I have this issue where the operators are complaining that CUAC Advanced 10.5 
is dropping calls. I have opened a TAC case but haven't gotten a solution yet. 
The setup is CUCM 9.1(2) and CUACA 10.5.
I reboot of the CUACA server works for some time.

Jason,

Have you gotten a solution already?


Regards,
Henry Gicheru
System Engineer
Dimension Data
Tel: +25420 499 3000
Mobile: +254733477307
Fax:+254204993200
henry.gich...@dimensiondata.commailto:henry.gich...@dimensiondata.com




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Re: [cisco-voip] vMotion w/o Shared Storage

[Jason Aarons (AM)]

You can also power down and move VMs box to box. Extremely slow but works.

~ # scp -r /vmfs/volumes/530c546f-ab5b67c0-2bc1-b83861d767e5/ISOs  
root@172.19.233.211:/vmfs/volumes/52df6d00-b8f0cbe1-6f83-c067af83fce8/ISOs/CUCM/mailto:root@172.19.233.211:/vmfs/volumes/52df6d00-b8f0cbe1-6f83-c067af83fce8/ISOs/CUCM/

I’ve got a Synology 2013+ and thinking about testing out iSCSI/SSD and ESXi for 
the my lab stuff.  Thinking it will be too slow.  It is amazing how quick 
ccmadmin is running on direct SSD. No more “loading please wait”


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, 
Dennis
Sent: Saturday, March 14, 2015 10:00 AM
To: Dave Goodwin; Ryan Ratliff (rratliff)
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] vMotion w/o Shared Storage


This is definitely interesting that you can migration between datastore’s even 
if a specific host does not have access. However, I think this is getting close 
to the just because you can, doesn’t mean you should. In today’s age it should 
be pretty easy to get a NFS mount that both hosts can point to. Heck, you can 
even do NFS or iSCSI on a Synology SAN. Load it with SSD’s and probably get 
acceptable IOPS (not recommending this as an enterprise solution).

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com
Innovation happens on project squared -- 
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From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Dave 
Goodwin
Sent: Saturday, March 14, 2015 6:54 AM
To: Ryan Ratliff (rratliff)
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] vMotion w/o Shared Storage

What about a live migration from one C-series with DAS to another C-series with 
DAS? VMware supports this in 5.1 and later. VMware doesn't really call this 
Storage vMotion (even if part of the underlying task is performing a similar 
feat). They don't even call it enhanced vMotion anymore in 5.5.
https://pubs.vmware.com/vsphere-55/index.jsp?topic=%2Fcom.vmware.vsphere.vcenterhost.doc%2FGUID-561681D9-6511-44DF-B169-F20E6CA94944.html

If it definitely falls into the not supported area, does anyone have an idea 
of whether it's not supported on purpose, because it was shown to wreak some 
kind of havoc on live traffic compared with a more simple vMotion? Or, 
unsupported due to lack of testing or knowledge of impact potential? Just 
trying to get a sense as to whether or not folks have tried it in a real 
production environment.

-Dave

On Fri, Mar 13, 2015 at 1:03 PM, Ryan Ratliff (rratliff) 
rratl...@cisco.commailto:rratl...@cisco.com wrote:
The storage part of enhanced vMotion is called Storage vMotion and essentially 
isn’t supported.
http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Storage_vMotion

May only be done during a maintenance window with UC VMs shut down.”  This is 
basically saying storage vMotion isn’t supported but you can migrate between 
datastores all day long.  I don’t even see the point of requiring SAN since 
with the VM shut down whether you are going between SANs or DAS datastores is 
just a matter of time.

-Ryan

On Mar 13, 2015, at 11:35 AM, Daniel Pagan 
dpa...@fidelus.commailto:dpa...@fidelus.com wrote:

Hey how’s it going, Anthony – The confusion I had was mostly with VMware/ESX 
terminology behind migration methods. The Cisco documentation I was reading for 
supported vMotion methods all said “when shared storage is available”… and my 
question was “well… what if you have no shared storage and need to migrate 
between such datastores and hosts? Is this supported?”

The steps I was interested in taking to migrate the virtual machine is 
documented as “Enhanced vMotion”: http://vmdamentals.com/?p=4222

But here’s why I say I was confusing VMware terms… the vMotion (or Enhanced 
vMotion) process applies to live/powered-up virtual machines. For a powered 
down machine it’s simply considered a cold migration:

https://pubs.vmware.com/vsphere-50/index.jsp?topic=%2Fcom.vmware.vsphere.vcenterhost.doc_50%2FGUID-326DEC3C-3EFC-4DA0-B1E9-0B2D4698CBCC.html

Since I plan on having the machine powered off anyway, and Cisco fully supports 
a cold migration, then it seems I should have no concerns for my specific 
scenario…

… but on the topic of vMotion on a powered on UC VM, since documentation states 
that regardless of the UC app, the “VM must be installed on shared storage” and 
“source and destination servers must be connected to same SAN” – which tells me 
that Enhanced vMotion on a powered up UC VM between unshared storage is not 
supported.

^^^ The confusion of a non-VCP :)

- Dan

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Wednesday, March 11, 2015 

Re: [cisco-voip] periodic restarts still required for UCCx on RHEL?

[Jason Aarons (AM)]

So I don’t believe in rebooting servers night to clear the cob webs.  However 
if you have the right tools you could check memory and watch for memory leaks 
etc.

However I like to patch/reboot at least once a year (or more often say 
quarterly) during a maintenance window.  I like to know that a utils system 
restart will actually work.  I’d rather testing it during a maintenance window 
then have a data center power loss on a weekday be the testing mechanism.

Everything you get will be an opinion.   Based on experience you can get burned 
either way ☺  It’s really about risk and mitigating risk.  I once saw a trading 
floor unix server that had red tape 4ft around it, getting near it could cause 
a reboot costing millions. They were happy to never touch it.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Tuesday, March 3, 2015 9:53 AM
To: Cisco VOIP
Subject: [cisco-voip] periodic restarts still required for UCCx on RHEL?



My colleague opened up a TAC case for a problem we were having with UCCx. 
Turned out, a component had to be restarted. The TAC engineer was surprised our 
system was up and running for 150 days and suggested that we restart the 
servers periodically, say every 90 days.

I thought this was going to go away with the upgrade from v7 to v9, moving away 
from Windows' memory issues, etc.

Are people still finding they have to periodically reboot servers? Is this the 
official stance from the TAC?

I mean, a yearly restart I can appreciate, but every 90 days?

Yeeesh.
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
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[cisco-voip] Phone Services URLs

[Jason Aarons (AM)]

I'd like to create a Phone Services URLs and  list multiple servers and have a 
weight/preference for Extension Mobility and not configure backup URLs for subs 
for EM.

Am I smart or what?  Is this already a PERS request?

Better yet, and Android app like Siri that I talk to. login me in with 
extension mobility, my name is  and password is  then if Publisher/Sub 
times out the application tries another server





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Re: [cisco-voip] to dspfarm or not?

[Jason Aarons (AM)]

I’ve never removed it, and never had an issue with it ☺

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, February 26, 2015 1:17 PM
To: Cisco VOIP
Subject: [cisco-voip] to dspfarm or not?



My voice gateways currently have the following setup:

!
voice-card 0
 dspfarm
 dsp services dspfarm
!

Now, from what I've read, the dspfarm command is used to invoke/enable DSP 
Sharing, which is strongly discouraged. And is typically used when sharing DSPs 
across voice cards and only for TDM ports.

In my case, I have only VWIC3s along with an ISM running CUE installed in slot 
0, the same as the DSPs (see below).

From what I gather, I don't need and should remove the dspfarm command from 
my voice-card 0 config.

Is this correct?


NAME: VWIC3-4MFT-T1/E1 - 4-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 
SubSlot 0, DESCR: VWIC3-4MFT-T1/E1 - 4-Port RJ-48 Multiflex Trunk - T1/E1
PID: VWIC3-4MFT-T1/E1  , VID: V01 , SN: snip

NAME: PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4, DESCR: PVDM3 DSP 
DIMM with 64 Channels
PID: PVDM3-64  , VID: V01 , SN: snip

NAME: Internal Services Module with Services Ready Engine on Slot 0, DESCR: 
Internal Services Module with Services Ready Engine
PID: ISM-SRE-300-K9, VID: V02 , SN: snip



---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
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Re: [cisco-voip] trusted relay points

[Jason Aarons (AM)]

I create a group name “DO-NOT-USE-SOFTWARE-MTP” and put them in that.

I recall under Service Parameters you can also set them to not run.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, February 26, 2015 1:13 PM
To: Dennis Heim
Cc: Cisco VOIP
Subject: Re: [cisco-voip] trusted relay points


I'm hoping to group my software (CUCM) MTPs into a media resource group that is 
not assigned to any list or device. As far as I know, as long as a media 
resource is in a group, it's removed from the default group that anyone can 
access.

Now, that being said, as far as I understand, an IOS MTP configured without 
DSPs is still considered a software MTP is it not?

Could just be semantics, but I'd like to understand when people mention it.

LElio

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: Dennis Heim dennis.h...@wwt.commailto:dennis.h...@wwt.com
To: Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca
Cc: Cisco VOIP cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Sent: Thursday, February 26, 2015 1:07:07 PM
Subject: RE: [cisco-voip] trusted relay points
Don’t forget to add codec passthrough on all your MTP’s. otherwise it will pick 
software ones over the hardware ones.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat][Phone]tel:+13142121814[video]
Innovation happens on project squared -- 
http://www.projectsquared.comhttp://www.projectsquared.com/

Click here to join me in my Collaboration Meeting 
Roomhttps://wwt.webex.com/meet/dennis.heim



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, February 26, 2015 12:01 PM
Cc: Cisco VOIP
Subject: Re: [cisco-voip] trusted relay points


Just following up on this thread.

I've read through a number of documents, and I'm beginning to really like the 
idea of trusted relay points.

I'm hoping to set up a IOS software based MTP and configure that as TRP (using 
the firewall traversal command). I'd also set it up as codec passthrough since 
that's primarily what we'd use it for.

That being said, as far as I can tell, if I ever do need a XCODER, it would 
simply call that on top of the MTP/TRP, since I don't think I want to be 
marking my XCODERs as TRPs since there's no real way to not use them as such 
and waste resources.

An alternative would be to modify my MRGLists to contain multiple MRGroups, and 
order them appropriately, i.e. MTP/TRPs first, then XCODER/TRPs next.

Any thoughts on this would be greatly appreciated.

Lelio


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca
Cc: Cisco VOIP cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Sent: Tuesday, February 17, 2015 1:33:05 PM
Subject: Re: [cisco-voip] trusted relay points
Thanks Eric.

Transcoders are another question I'm trying to clear up as well. I might spin 
that off into another thread after I read up some more.

It's good to know that if we don't need transcoding, that we won't need 
additional DSPs.
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.camailto:le...@uoguelph.ca
www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: Eric Pedersen 
peders...@bennettjones.commailto:peders...@bennettjones.com
To: Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, Brian 
Meade bmead...@vt.edumailto:bmead...@vt.edu
Cc: Cisco VOIP cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Sent: Tuesday, February 17, 2015 12:22:54 PM
Subject: RE: [cisco-voip] trusted relay points
I believe you can configure your router to be a software MTP with “codec 
pass-through” as long as you don’t need transcoding. Then you won’t need DSPs.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: 17 February 2015 9:55 AM
To: Brian Meade
Cc: Cisco VOIP
Subject: Re: [cisco-voip] trusted relay points


Thanks Brian.

I'm guessing the only things I would have to do is ensure that I have enough 
MTP resources on the trusted device. I could use the DSP calculator 

[cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

[Jason Aarons (AM)]

I have two Connection 10.5.1.11900-13 server on same subnet, RTMT has some lost 
connection to peer errors from middle of afternoon.

Any known issues others have seen?





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Re: [cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

[Jason Aarons (AM)]

The good news is that per Cisco there are ZERO bugs with Unity Connection 10.5.

Defect free software!


[cid:image002.jpg@01D05204.FE3000D0]

From: Jason Aarons (AM)
Sent: Thursday, February 26, 2015 8:40 PM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: Any known issues with Unity Connection 10.5.1.11900-13 and database 
SBR?

I have two Connection 10.5.1.11900-13 server on same subnet, RTMT has some lost 
connection to peer errors from middle of afternoon.

Any known issues others have seen?





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Re: [cisco-voip] Any known issues with Unity Connection 10.5.1.11900-13 and database SBR?

[Jason Aarons (AM)]

Logs show lots of SBR (spit brain recovery) messages, lost heartbeat, etc.  
Time for TAC.

From: Jason Aarons (AM)
Sent: Thursday, February 26, 2015 8:40 PM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: Any known issues with Unity Connection 10.5.1.11900-13 and database 
SBR?

I have two Connection 10.5.1.11900-13 server on same subnet, RTMT has some lost 
connection to peer errors from middle of afternoon.

Any known issues others have seen?





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[cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin

[Jason Aarons (AM)]

I have a helpdesk user that I want to be able to add end users (non ldap).I 
gave him the role of Standard CCM User Management but he still can't create end 
users under User Management  End Users.  He is able to view existing users  
but not modify.

CUCM 10.5.1



[cid:image003.jpg@01D0504F.44D96240]


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Re: [cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin

[Jason Aarons (AM)]

So I HAVE to create a custom role.

Somehow I thought I was missing a built-in role.  Seems a helpdesk admin role 
would have been included in the box!

From: Kevin Przybylowski [mailto:kev...@advancedtsg.com]
Sent: Tuesday, February 24, 2015 4:46 PM
To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)
Subject: RE: Permission Information for helpdesk user to be able to add End 
Users in CCMAdmin


Check out this doc for a custom role:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100_chapter_0100.html#CUCM_TK_C0C2BD4E_00

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Tuesday, February 24, 2015 4:31 PM
To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net)
Subject: [cisco-voip] Permission Information for helpdesk user to be able to 
add End Users in CCMAdmin

I have a helpdesk user that I want to be able to add end users (non ldap).I 
gave him the role of Standard CCM User Management but he still can’t create end 
users under User Management  End Users.  He is able to view existing users  
but not modify.

CUCM 10.5.1



[cid:image001.jpg@01D05052.CFA21270]


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[cisco-voip] CUCM Need a suitcase migration method similar to COBRAS

[Jason Aarons (AM)]

Install CSR 1000v inside firewall for NTP server
Install a Win7 Jump box as jump box is too locked down (not a administrator) 
and needs a virtual nic to be able to move between production and isolated
Install new VM with 7.0.1.11000-2
Upgrade to 7.0.2.23900-1
Upgrade to 7.1.3.31900-1 to match for DRS restore (had to rebuild due to 
CSCtl74037https://tools.cisco.com/bugsearch/bug/CSCtl74037  )
DRS Restore production 7.1.3.31900-1 to new VM
Upgrade to 10.0.1.1-19 ( follow guide, lots of critical steps, install cop 
files etc)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100_chapter_010.html


Upgrade to 10.5.1.1-7 to match for DRS backup
Install new VM with 10.5.1.1-7 for DRS Restore to fix Unaligned Partitions


See how much fun this is to upgrade from 7.1.3 to 10.5 ?



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[cisco-voip] Unity Connection 10.5 Full Mailbox transfer to Opening Greeting

[Jason Aarons (AM)]

I went into Mailbox Quotas system wide and checked Full Mailbox Check for 
Outside Caller Messages

However if the mailbox is full I see it transfer to Opening Greeting.

Where do I select/modify what Call Handler to transfer to if Mailbox is Full.  
We don't want it going to the Opening Greeting.

Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile




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Re: [cisco-voip] Strange routing behavior cucm 10.5 and int'l pattern

[Jason Aarons (AM)]

Use 9.011![0-9#]

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Friday, February 13, 2015 4:57 PM
To: Ryan Huff
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Strange routing behavior cucm 10.5 and int'l pattern


If your route pattern is 9.011!#, users have to dial the # at the end to match 
and your discard should be pre-dot trailing hash.  Usually you'll have 2 RPs 
for international (9.011! and 9.011!#).

On Fri, Feb 13, 2015 at 3:29 PM, Ryan Huff 
ryanh...@outlook.commailto:ryanh...@outlook.com wrote:
Try this one on;

Was working fine ...

Standard Int'l route pattern 9.011!# Discard set to PreDot (again, this was 
working ... no issue on gateway ... etc)

So today it stops working, just rings busy. I debug the ISDN and it shows 
called party as the last 7 digits. I go over to DNA and use an int'l pattern 
with the css I was using and it blocks pattern for unallocation.

I create a new test partition with a new 9.011!# pattern in it and a new css 
with only the new partition in it. I go back over to DNA and try the int'l 
pattern with the new test css and it blocks for unallocated.

Now I scratch my head, so I take off the octothorpe on the pattern (9.011!) and 
BOOM, DNA routes and everything is happy. I move to production and it works 
just fine without the octothorpe.

What does this sound like? Do you think I may have competing patterns somewhere 
in the dial plan?

Thanks,

Ryan

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[cisco-voip] Carlos Dominguez retires

[Jason Aarons (AM)]

If you've been to a Networkers you knew Carlos from his keynotes...he did get a 
new job after retiring :)

http://www.crn.com/news/networking/300074958/cisco-tech-evangelist-and-svp-set-to-retire.htm







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Re: [cisco-voip] 10.5.1 UCCX Certificate for Finesse

[Jason Aarons (AM)]

I've run into this before TX vs Texas

Use this to view your CSR and then fix via the set web-security commands etc

http://certlogik.com/decoder/




-Original Message-
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Gary 
Parker
Sent: Thursday, February 5, 2015 11:55 AM
To: jcolon...@gmail.com
Cc: Cisco VOIP
Subject: Re: [cisco-voip] 10.5.1 UCCX Certificate for Finesse


 On 5 Feb 2015, at 16:37, Jose Colon II jcolon...@gmail.com wrote:
 
 I am trying to generate certificate request from 10.5.1 UCCX box and the cert 
 it generates is not working with verasign. It tells me The State Name in the 
 CSR cannot be abbreviated
 
 Anyone have any suggestions?

Hi Jose, have a look at your CSR using:

openssl req -text -noout -verify -in CSR.csr

where CSR.csr is your csr file.

Mine, for example, reads:

Subject: C=GB, ST=Leicestershire, L=Loughborough, O=Loughborough 
University, OU=ITS, 
CN=tainter.lboro.ac.uk/serialNumber=x

On the “Subject:” line is the entry for ST= an abbreviated version of your 
State name? If so I’d imagine you’ll have to login on the command line for the 
server and use “set web-security” to change the State to a proper value.

If I had ST=Leics it would also likely fail.

Be aware that this *may* make you have to relicense the server (I’m not sure if 
changing state is enough to trigger this).


---
/-Gary Parker--f--\
| Unified Communications Service Manager  |
n   Loughborough University IT Services   |
| Tel: +441509635635  Mob: +447989172258  o
| http://delphium.lboro.ac.uk/pubkey.txt  |
\r--d-/




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Re: [cisco-voip] CUBE across VRFs

[Jason Aarons (AM)]

You have two VRFs, do they have connectivity between them?

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Norton, Mike
Sent: Tuesday, February 3, 2015 4:36 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CUBE across VRFs


Can CUBE sit across two separate VRFs? I’ve never used it, but I’m envisioning 
an ISR having a VRF-Lite with default route pointed at my network, and a 
VRF-Lite with default route pointed at the SIP provider’s network. I’m thinking 
this would be the preferred way to do it, but maybe I’m missing something?

My Googling is dredging up a lot of really old info that I’m not sure is still 
relevant.

--
Mike Norton


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[cisco-voip] RESOLVED RE: CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

[Jason Aarons (AM)]

DNA was good, in CCM Traces I wasn't spotting the problem.

Once I restarted Connection Conversation Manager (Unity Connection 
Serviceability) the calls were answered immediately without even hearing a ring.


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Monday, February 2, 2015 12:53 PM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 
before answer


Customer states that it’s taking too long for Unity Connection to answer when 
he presses the Messages button.  It’s SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production and was working fine previously.

I did notice the checkbox in the Hunt List “For Voice Mail Usage” is unchecked. 
  After hours we can check that.


CUCMC 10.5.1.1-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile




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[cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

[Jason Aarons (AM)]

Customer states that it's taking too long for Unity Connection to answer when 
he presses the Messages button.  It's SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production and was working fine previously.

I did notice the checkbox in the Hunt List For Voice Mail Usage is unchecked. 
  After hours we can check that.


CUCMC 10.5.1.1-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile




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[cisco-voip] Dimension Data/Nexus IS needs CCIE Voice/Collab in Dallas/Austin

[Jason Aarons (AM)]

I'm working remotely on same great projects in Texas (Dallas/Austin 
specifically).  If you're voice experienced and in the market we'd love to hire 
you.  Feel free to contact me off-list and I'll forward your resume to the Area 
Operations Manager who lives in Dallas.

Jason Aarons, CCIEx2 No 38564 (Collaboration/Voice)
Consultant
Dimension Data
904-338-3245 mobile




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[cisco-voip] UCCX 7x changed Callmanager IP address, now need to fix AXL Server

[Jason Aarons (AM)]

Been a long time since I've worked on UCCX 7x.  But I changed the Callmanager 
Publisher IP address.  So as I recall I need to run the cet.bat tool to change 
the UCCX 7x back to Fresh Install to re-configure the AXL Provider to new CUCM 
IP Address (else on AppAdmin page you see Unauthorized AXL Server not found).


http://htluo.blogspot.com/2011/09/cet-tool-for-uccx.html

Screenshot of my CET tool;
Do I delete the two existing entries and then Create new with Fresh Install 
selected?  Can't recall.


[cid:image001.png@01D03707.090B2B10]

Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile




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