Re: [cisco-voip] OT: WAN Technology

Do companies in the States use a single IPWAN service providers? The reason why I ask, is that in Australia, many companies use a single provider for a Private MPLS IPWAN. (a lot only have single access). With this in mind, the legacy Locations-based CAC seems to be more appropriate for CUCM

[cisco-voip] Cisco TelePresence Server / Conductor / TMS Scheduling

Good afternoon all, So my new project is to install the following new hardware: * VCS Control / Expressway * TMS with Exchange Scheduling * TelePresence Server on Media 310 appliance * Cisco WebEx Meetings Server * The customer has an existing

Re: [cisco-voip] Collaboration Edge for Jabber

Hey all, Back on this testing for MRA on Collab Edge... I’ve run up Wireshark on the computer that I signed in on. When I establish a call to mobile, or the MCU from the Internet I can see that my destination address is the PRIVATE IP of the Expressway Edge. The Expressway E is configured with

Re: [cisco-voip] Collaboration Edge for Jabber

Just to clarify, normal inbound/ outbound video calls work. The Expressway does not have the Dual Network Interface option key. Cheers From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Dana Tong Sent: Thursday, 20 March 2014 2:14 PM To: Jason Aarons (AM); Ki Wi; Cisco

Re: [cisco-voip] Collaboration Edge for Jabber

The SDP in the logs appears to show : C = IN IP4 192.168.x.x I’ve emailed my Cisco rep to see if he can get me a demo option key for the Dual Network Interface option so I can try the Static NAT config on the VCSE. From: Dana Tong Sent: Thursday, 20 March 2014 3:21 PM To: Dana Tong; Jason

[cisco-voip] CUBE - P Asserted ID passthrough

Good morning, I have a problem with my CUBE and Caller ID. The ITSP supports P Asserted ID. I see the PAI from CUCM to CUBE but nothing to the ITSP. I have set the voice service voip, sip to asserted-id pai. I now see a PAI going to the ITSP but it is anonymous. I have asked the customer to

[cisco-voip] Video firewall traversal with Checkpoint firewalls and IPS

Good morning all, I have a VCS Control / Expressway combination setup with the appropriate traversal zone, and search rules for a client of mine who has a Checkpoint firewall and IPS function. I have provided them with the firewall port usage guide for Cisco VCS Control with Expressway. I

[cisco-voip] One-way audio after BLIND transfer to SIP Trunk

Good evening all, A colleague and myself have discovered an issue where a Blind transfer has one-way audio. The scenario is as follows: IP Phone to IP phone call Transfer to off-net mobile via SIP Trunk (via CUBE) Blind Transfer When the remote person answers the phone, there is audio heard on

[cisco-voip] Cisco Attendant Console - Enterprise Edition not showing menu after license

Good evening all, A new server. Installed CUACBE originally by mistake as original license was for CUACBE Upgrade. Obtained correct activation code. Uninstalled CUACBE and renamed the Config and Log DB. Installed CUAC Enterprise Edition 9.1.x. Server up and running. Logged in to the web admin

[cisco-voip] UC 9 licensing

Good day all, I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night) I provided the Global Licensing team the following information: UCSS / ESW contract Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx CUWLBE Standard plus xxx analogue devices) Product Upgrade Tool -

[cisco-voip] CUCM Self Provisioning TAGS (tokens)

Hi all, I've been looking at the Self Provisioning for CRS 10.x in the LAB. Is there a complete list of supported TAGs / tokens? Other than:#FirstName# #LastName# #UserID##Email##Department# #Manager# For example, can you use the TAGs to create a line text label includes the created DN?

[cisco-voip] Attendant Console Standard - user directory

Hi all, I have installed CUAC Standard on my LAB environment and logged in with a user that has previously logged in and used Jabber for Windows. One this I have noticed is that the user directory shows a double up of contacts who were in the J4W contact list. Ie. I see one of every user from

Re: [cisco-voip] Attendant Console Standard - user directory

: Monday, 8 September 2014 11:23 AM To: Dana Tong; cisco-voip@puck.nether.net (cisco-voip@puck.nether.net) Subject: RE: Attendant Console Standard - user directory Did you find a End User Guide for CUACS? The web page has a 404 page not found. http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm

Re: [cisco-voip] 8941 SCCP 9.2.3.5 on 8.6 - One suddenly going Phone Not Registered

Hi Matthew, I am assuming the call was an external call. I have seen the following scenario. External call via H.323 gateway to ISDN PRI. WAN connection goes down, phone reports registration fail. Call drops out. The fix for this instance (so that the call stays up at least) is to: Set the CUCM

[cisco-voip] One-way XMPP Federation Error

Good day all, I am trying to setup XMPP federation via Expressway. My IM client is Jabber for Mac (WebEx Connect). Federation works with other WebEx Connect clients (such as Cisco). I add the new customer contact (IMP 10.5(1) and Expressway X8.5) and the J4W client on the customer network

[cisco-voip] ASA Firewall NAT Configuration for Expressway Traversal

Hi all, I've configured my Expressway C for traversal but I appear to be having an issue on my firewall. I believe I've configured the Firewall OK but I am still receiving an error. Packet-tracer however shows that the flow should be allowed. Inbound and outbound calls ring on the VC units

Re: [cisco-voip] IP-DECT recommendations

Hi Adam, ASCOM also do some IP DECT handsets. There are two different ways to do this: IP Base stations - Each base station is a wireless DECT AP and connects via an Ethernet cable and requires POE. The base stations have to be a full mesh to communicate to each other, so keep coverage in mind

Re: [cisco-voip] ASA Firewall NAT Configuration for Expressway Traversal

:42 AM To: Dana Tong Cc: cisco-voip@puck.nether.net (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] ASA Firewall NAT Configuration for Expressway Traversal Dana, the deployment guide talks about a single nic and nat reflection, look at the firewall section of http://www.cisco.com/c/dam/en

[cisco-voip] Collaboration Edge / MRA Troubleshooting

Hi all, I have an issue with a deployment. It was up and running. I could login and make and receive calls over MRA. However there was a change to a DNS FQDN which broke the Traversal Zones. (ie the traversal client was configured to connect to FQDN of the Public NAT'd Address of the

Re: [cisco-voip] Collaboration Edge / MRA Troubleshooting

[mailto:j...@warcop.com] Sent: Thursday, 29 January 2015 11:44 AM To: Dana Tong Cc: cisco-voip@puck.nether.net (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Collaboration Edge / MRA Troubleshooting Was there also a change in the firewall in conjunction to the DNS change? What

[cisco-voip] Expressway License Fulfilment

Hi all, Would you please clarify something for me regarding the Expressway Licensing? I've ordered the Expressway and RMS licenses using the following BOM (essentially selecting 10 RMS licenses for 5 concurrent calls). The customer has CUCM with a handful of SX20's. 1.0 R-CBE6K-K9 Cisco

Re: [cisco-voip] Licenses upgrade issues

...@warcop.com] Sent: Friday, 9 January 2015 8:35 AM To: Dana Tong; Erick Wellnitz; Charles Goldsmith Cc: cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Licenses upgrade issues You're not going to get far until you can prove what was paid for. They are not being unhelpful intentionally

Re: [cisco-voip] Licenses upgrade issues

send a new email asking for these things again even if I’ve already provided them. ??? From: Charles Goldsmith [mailto:wo...@justfamily.org] Sent: Friday, 9 January 2015 10:28 AM To: Mike Cc: Josh Warcop; Dana Tong; Erick Wellnitz; voip puck Subject: Re: [cisco-voip] Licenses upgrade issues

Re: [cisco-voip] Expressway License Fulfilment

...@heliontechnologies.com] Sent: Wednesday, 7 January 2015 1:29 AM To: Dana Tong; cisco-voip@puck.nether.net (cisco-voip@puck.nether.net) Subject: RE: Expressway License Fulfilment You should have gotten another release key. Your BOM matches my BOMs and I get 3 PAKs, 2 release and 1 option key. For the RMS you may have

Re: [cisco-voip] Licenses upgrade issues

stuff. Regards, Dana Tong - Reply message - From: Clif Perry (cperry) cpe...@cisco.com To: cisco-voip@puck.nether.net cisco-voip@puck.nether.net Subject: [cisco-voip] Licenses upgrade issues Date: Fri, Jan 9, 2015 6:31 PM Dana – Please send me an email at cpe...@cisco.commailto:cpe

[cisco-voip] Licenses upgrade issues

the customers UCSS went overdue but they have since renewed with SWSS. GLO still won't provide the licenses. Does anyone have any suggestions on how to get some traction here. Regards, Dana Tong ___ cisco-voip mailing list cisco-voip@puck.nether.net https

Re: [cisco-voip] Licenses upgrade issues

with another partner. Cheers Dana From: Erick Wellnitz [mailto:ewellnitzv...@gmail.com] Sent: Friday, 9 January 2015 8:04 AM To: Charles Goldsmith Cc: Dana Tong; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Licenses upgrade issues That's what we did to make sure everything was good

[cisco-voip] J4W cannot communicate with server

Is there any way to easily read the logs in the PRT for login errors? I receive the cannot communicate with server error. My PC is not on the domain. I have fudged my hosts file to try to get around this. Cheers Dana ___ cisco-voip mailing list

[cisco-voip] CUCM Hunt List CFNA via CUBE not working

Hi all, I have an issue with my CUBE which I can’t seem to resolve. External calls to a CUCM Hunt List with CFNA to an external mobile are failing. The call is presented to the mobile, I answer the call, but the call “keeps ringing” on the originating phone. I’m sure it’s something obvious but

[cisco-voip] IM IM Logs

Hi guys, Can anyone recommend some options for IM search / recall? I think there might be some dev software that was published on the forums once. But am also looking for recommendations for paid solutions. I reached out to a company called Verba but have not had a response. Are there any

Re: [cisco-voip] IM IM Logs

Yes. We have an postgresql db. Looking for a front end to search IM. Regards Dana Tong - Yell IT ENTERPRISE SECURITY ENTERPRISE NETWORKING ALL THINGS CLOUD m. 0416 165 030 f. 07 3059 6354 e. dana.t...@yellit.com.au w. www.yellit.com.au<http://%20www.yellit.com.au> s. Suite 3, Level

[cisco-voip] Audio cut-through delays upon transfer

Hi all, I have a customer who is reporting a (one-way) audio delay after transferring calls with Cisco Jabber. They are almost all soft-phone users. There doesn’t appear to be any delays in the signalling. I’ve just asked them to clarify if this is for all calls or just external calls. PSTN

Re: [cisco-voip] Audio cut-through delays upon transfer

they timed it to be 8-9 seconds. I might have to do a wireshark and see if there are retransmissions for signalling. From: Anthony Holloway <avholloway+cisco-v...@gmail.com> Sent: Friday, January 13, 2017 4:50:31 AM To: Dana Tong; cisco-voip@puck.neth

Re: [cisco-voip] Audio cut-through delays upon transfer

I just checked this, and it has been enabled already. Cheers Dana From: "Pavan Dave (pavdave)" <pavd...@cisco.com> Date: Friday, 13 January 2017 at 5:35 am To: Anthony Holloway <avholloway+cisco-v...@gmail.com>, Dana Tong <dana.t...@yellit.com.au>, "cisco-v

Re: [cisco-voip] Mediasense Replacement

This is correct. It’s based upon CentOS. And quite cost effective. From: cisco-voip on behalf of Doug Anderson Date: Tuesday, 18 April 2017 at 1:44 am To: Anthony Holloway , Ki Wi

Re: [cisco-voip] CUCM 9 to 11.5 BAT fields

make it work. From: cisco-voip <cisco-voip-boun...@puck.nether.net> on behalf of Dana Tong <dana.t...@yellit.com.au> Date: Wednesday, 19 April 2017 at 2:26 pm To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> Subject: [cisco-voip] CUCM 9 to 11.5 BAT fie

[cisco-voip] CUCM 9 to 11.5 BAT fields

Hi all, I have an annoying issue with BAT v11.5. I have exported phones and UDP etc from CUCM version 9 to version 11.5. BAT reports “FORWARD ALL VOICE MAIL” is not a supported field. However, when I insert the devices (specific details) based on a template and then export all details on

Re: [cisco-voip] Cisco Spark

...@domain.room.ciscospark.com https://help.webex.com/docs/DOC-7763 Easy as. Regards, Dana Tong From: naresh rathore <nare...@hotmail.com> Sent: Tuesday, August 1, 2017 7:48:25 PM To: Dana Tong; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco Spark if we don

Re: [cisco-voip] how long to let expressway updates bake

I have two clusters (X8.10 and X8.9.2) where MRA works fine. One of the caveats is that the Reverse DNS lookup must work for the ExpresswayE FQDN. There is a cert check in the MRA traversal zone which won’t work (the zone will be active but MRA won’t work) if this is not in place. There is a

[cisco-voip] WebEx/ Spark SSO with ADFS

Hi does anyone know where to find a detailed and definitive guide to the WebEx SSO integration? Ie step-by-step, with details on the required firewall port rules /certificates etc. Other than: https://help.webex.com/docs/DOC-8974 https://help.webex.com/docs/DOC-7184 Cheers Dana

Re: [cisco-voip] Cisco CUCM11.5 reviews

I encountered a bug in 11.5.1 affecting Bulk Admin Tool user update (Bulk Admin Tool update reports string index out of range: 2) CSCux06538 Upgraded to 11.5(1)SU2 and the Bulk Update works fine now. Cheers From: cisco-voip on behalf of Matthew

Re: [cisco-voip] Cisco Spark

FYI, Spark Hybrid Services Design Guide: http://www.cisco.com/c/en/us/td/docs/solutions/PA/maroon/spark/hybdsrvs.html Deployment Guide: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide.html

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

<ryanh...@outlook.com> Date: Thursday, 10 August 2017 at 11:26 am To: Dana Tong <dana.t...@yellit.com.au>, Dave Goodwin <dave.good...@december.net>, Brian Meade <bmead...@vt.edu> Cc: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> Subject: Re: [cisco

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

Yes I have had a similar error with the pre-installed OVA on two occasions. Mine was failing on the checking comms with the first node. DNS / A and Reverse PTR was correct Security password correct Time / NTP was all working Server nodes were added to Publisher as FQDN My only solution was to

Re: [cisco-voip] Need help with SIP FAX Configuration.

Can you explain the setup a bit further? Is the Voice Gateway connecting to a service provider? SIP /ISDN? Are you expecting calls to come in from the service provider, match a 10 digit number and go to the FAX dial-peer? (ie not going to CUCM at all?) Are you using T.38/ G711? TCP / UDP? (Is

Re: [cisco-voip] Put tool issues

Yes I just got this error also. Did you get around it? Cheers Dana From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, 17 August 2018 8:29 AM To: cisco-voip voyp list Subject: [cisco-voip] Put tool issues Anyone experiencing put tool issues? I’m getting a DocuSign module error.

Re: [cisco-voip] CSR 12 Experiences

Don’t forget how buggy 6.0 releases were. I don’t think that got any good til about 6.1(3) From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Anthony Holloway Sent: Thursday, 12 July 2018 8:21 AM To: Pawlowski, Adam Cc: cisco-voip@puck.nether.net Subject: Re:

[cisco-voip] IM & Presence Upgrade image

Hi all, I was trying to upgrade a couple of IM nodes but can't recall what the trick is. I upgraded the CUCM and Unity Connection okay. Unity Connection requires a cop file to recognise the upgrade image. I can't find a cop file for the Presence server. The OS Admin | Install reports "No

[cisco-voip] Webex hybrid call service connect unable to find user

Hi all, Trying to deploy Call Service Connect but when I run the process to automatically deploy the Spark Remote Device I get a [User Not Found!]. I am using a text file with a single user name as a test. The username is in the same format as the CUCM User ID. Cheers Dana

Re: [cisco-voip] Webex hybrid call service connect unable to find user

the user with the matching mail ID. Thoughts? Cheers Dana From: Dana Tong Sent: Thursday, 6 September 2018 7:23 PM To: cisco-voip voyp list Subject: Webex hybrid call service connect unable to find user Hi all, Trying to deploy Call Service Connect but when I run the process to automatically

Re: [cisco-voip] IM & Presence Upgrade image

You are kidding me right. I downloaded this ISO from PUT. My production ISO didn’t have the Bootable which explains a lot. It’s working. Thank-you. Cheers Dana From: Matthew Loraditch Sent: Tuesday, 4 September 2018 11:42 PM To: Dana Tong ; cisco-voip voyp list Subject: RE: IM & Pres

Re: [cisco-voip] Webex hybrid call service connect unable to find user

I rebooted the Exp-C Con and it’s now all working. Cheers Dana From: Brian Meade Sent: Friday, 7 September 2018 12:22 AM To: Dana Tong Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I would just manually create the devices

Re: [cisco-voip] Webex hybrid call service connect unable to find user

So Premise to cloud calls are working. But Webex board to Premise is not working. I don’t see anything in the Edge search history. Is there some tips on what logs to review? Cheers Dana From: cisco-voip On Behalf Of Dana Tong Sent: Friday, 7 September 2018 10:07 AM To: Brian Meade Cc

Re: [cisco-voip] Webex hybrid call service connect unable to find user

o it’s learning this via AXL on the Expressway Connector. Do I need some kind of search rule / or transform on my Expressway Edge to convert this back to x...@company.com.au<mailto:x...@company.com.au>? Cheers Dana From: Brian Meade Sent: Friday, 7 September 2018 9:25 PM To: Dana Tong C

Re: [cisco-voip] Webex hybrid call service connect unable to find user

All sorted. I had a problem with the priority on my search rule. Cheers all Dana From: Dana Tong Sent: Monday, 10 September 2018 6:29 PM To: 'Brian Meade' Cc: Ryan Huff ; cisco-voip voyp list Subject: RE: [cisco-voip] Webex hybrid call service connect unable to find user Hi all, I have

Re: [cisco-voip] Cisco Hybrid Services Expressway Connector registration

FYI it also times out and fails when the device has full Internet access. From: cisco-voip On Behalf Of Dana Tong Sent: Friday, 31 August 2018 4:35 PM To: cisco-voip voyp list Subject: [cisco-voip] Cisco Hybrid Services Expressway Connector registration Hey guys, I keep getting a timeout

[cisco-voip] Cisco Hybrid Services Expressway Connector registration

Hey guys, I keep getting a timeout when trying to register an Expressway Connector for Hybrid Services. hercules-a.wbx2.com took too long to respond. The domain is Verified in the Webex Control HUB, and the device name / fqdn is in the HUB also. The Expressway C box has access for TCP port

Re: [cisco-voip] Cisco Hybrid Services Expressway Connector registration

Yes I had SSH to root and did a ping and wget to www.cisco.com<http://www.cisco.com> and google. Regards, Dana Tong +61 416 165 030 On 31 Aug 2018, at 7:19 pm, Matt Jacobson mailto:m4ttjacob...@gmail.com>> wrote: If you use the DNS tool on Expressway, are you able to resolve the n

[cisco-voip] Mask / hide connected party number for external calls

Hi all, I have a video environment consisting of: Cisco CUCM, TelePresence Conductor, TelePresence Server, and ISDN Gateways. They have a whole bunch of SX80 endpoints. Due to the nature of the environment, it's quite sensitive, and they do not wish to display the connected party numbers up

[cisco-voip] Content Sharing with Proximity

Hi all, Just wondering what your thoughts on content sharing and proximity were. I have a customer here now with all the bells n whistles. They have: CUCM with video phones, Room Series endpoints, Jabber for Windows, Jabber for mobile devices. They have Webex and they have Webex Boards. All

Re: [cisco-voip] Expressway version X8.11.x

up on how to rejoin a node to a cluster after a factory reset in cluster maintenance doc, and I’d open a tac case before doing so. On Wed, Oct 24, 2018 at 10:50 Dana Tong mailto:dana.t...@yellit.com.au>> wrote: What is it with new Expressway code? I have a cluster that was working ha

[cisco-voip] Expressway version X8.11.x

What is it with new Expressway code? I have a cluster that was working happily and no one touched the config but all of a sudden it says that it is going to factory reset itself. Is there any way to avoid this? [cid:image001.png@01D46BB9.9AB65770]

Re: [cisco-voip] Jabber for iPhone no directory services, on net

By default, Jabber MRA utilises UDS (or BDI) for the directory? Jabber for Windows (inside the Enterprise) used to use MS AD (or EDI) by default? But then it also depends on your settings in both the jabber-config.xml file and the UC Services configured in the UC Service Profile. Jabber and

Re: [cisco-voip] Odd phone Firmware upgrade issue - 8811 at firmware 10.3.1-20 won't upgrade on CUCM 12.0 but will on 10.5

You said you were able to get them upgraded on a 10.5x cluster and then connected them to the 12.x cluster? Did you delete the ITL file when trying to update on the 12.x cluster? Or have I misinterpreted the steps you tried here. Regards, Dana From: cisco-voip On Behalf Of Brian V Sent:

[cisco-voip] TMS Phonebooks and Spark Room Kit Plus on CUCM

Hi all, My Room Kit Plus isn't getting it's TMS Phonebook (I have a bunch of custom lists) and I found the following: I have set the option to NO (which is the workaround) but the problem still exists. The software is TMS 15.7 and the CUCM is 12.x I've reset the endpoint and the TMS server

[cisco-voip] TMS File Based Phonebook

Hi all, I have a custom powershell script that is creating a CSV file for use with TMS. However I was just wondering what other headings are compatible for use? The document:

Re: [cisco-voip] Content Sharing with Proximity

for on-prem devices and proximity access via the Internet but I guess the way forward is to move all these endpoints to the cloud. Regards, Dana From: cisco-voip On Behalf Of Dana Tong Sent: Wednesday, 12 September 2018 12:03 PM To: cisco-voip voyp list Subject: [cisco-voip] Content Sharing

Re: [cisco-voip] R: Content Sharing with Proximity

net] Per conto di Ryan Ratliff (rratliff) via cisco-voip Inviato: mercoledì 12 settembre 2018 21:27 A: Dana Tong mailto:dana.t...@yellit.com.au>> Cc: cisco-voip voyp list mailto:cisco-voip@puck.nether.net>> Oggetto: Re: [cisco-voip] Content Sharing with Proximity The clients are supp

Re: [cisco-voip] Webex Email Templates for Outlook

From: Anthony Holloway Sent: Tuesday, 2 April 2019 7:54 AM To: Dana Tong Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Webex Email Templates for Outlook Did you find anything out about this? On Mon, Mar 11, 2019 at 6:04 PM Anthony Holloway mailto:avholloway%2bcisco-v...@gmail.com

Re: [cisco-voip] Comprehensive Reporting Dashboard for Cisco....

Vyopta CPM is probably going to be Cisco’s preferred solution. One place for Webex and CUCM reporting/ analytics. https://www.vyopta.com/product/cpm/ https://www.vyopta.com/product/cpm/analytics/ Cheers Dana From: cisco-voip On Behalf Of Brian Meade Sent: Saturday, 22 June 2019 12:03 AM

[cisco-voip] CIMC MIC self-signed cert and new browsers

Hi all, New server install. Trying to login to the CIMC to configure. Chrome, Firefox, IE all have a hissy fit. I did manage to get in once on one of the servers using firefox and dropping the max TLS version to 3. But after setting the password and change IP and hostname, it won't let me back

[cisco-voip] Jabber config setting for "Join in Webex" rather than "Join in Jabber"

Hey guys, Does anyone recall the way to set Jabber to always launch a Webex meeting in the "Webex Meetings App" rather than use Jabber to make a call? I know in my app I have the option to configure it. But how would we do this by jabber-config.xml or group policy to make this setting a global

Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

the call or route to another destination. How's the best way to try to achieve what he wants? Cheers Dana From: cisco-voip On Behalf Of Dana Tong Sent: Tuesday, 3 December 2019 7:11 AM To: Ryan Huff ; Mark H. Turpin ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Native Call Queuing

[cisco-voip] CUCM CDR Reporting options

Hi all, What are you guys using for CDR analysis and reporting? Are there any SaaS offerings for CUCM CDR's? I thought I saw some reporting and analytics service that was compatible with both on-prem, Webex, and other feeds. Does anyone recall what this might be? Cheers Dana

[cisco-voip] ParkingLotDevice

When viewing CUCM reports for Hunt Lists, what is this device? “ParkingLotDevice”? Regards, Dana Tong ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

have that enabled? On Wed, Dec 4, 2019 at 10:20 PM Dana Tong mailto:dana.t...@yellit.com.au>> wrote: Hi all, Not getting too far with the TAC at the moment unfortunately. However how are you guys doing basic hunt groups? Native Queueing or not? Plus this customer wants calls to jus

[cisco-voip] Thoughts on options for wireless conference phones

Hi all, Anyone have any thoughts on 100% wireless conference phones? Like maybe something that can be docked for charging but you can pick it up and put in on the desk and still dial in ad-hoc conference participants from the device? Maybe some kind of wireless third-party SIP device? Cheers

Re: [cisco-voip] Thoughts on options for wireless conference phones

Thanks Tim, These look pretty nice. Cheers Dana From: Tim Smith Sent: Thursday, 17 October 2019 12:48 PM To: Dana Tong ; cisco-voip@puck.nether.net Subject: Re: Thoughts on options for wireless conference phones Hey mate, these are the best things I've seen in this space. Revo labs FX2 You

Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Sorry forgot to mention that Supplementary services such as call forward all, transfer, hold/retrieve, and conferencing work fine. From: Dana Tong Sent: Monday, 2 December 2019 4:37 PM To: cisco-voip@puck.nether.net Subject: Native Call Queuing on UCM 12.5 with SIP Trunks Hi all, This being

[cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all, This being back on the tools is doing my head in. I think I've been away too long. So I have configured native call queuing on UCM 12.5.x Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between. External calls hear the

[cisco-voip] Cisco Jabber and Calling Party Transformations

Hi all, Calling Party Transformation Patterns. I have one in place to normalise inbound external callers. Jabber shows two numbers for an incoming call. The small one is normalised. The top number is not. The connected party and recent calls list does not show the normalisation. Any thoughts

[cisco-voip] UCCX not working after change to SIP

Hi all, Customer recently changed from ISDN gateways (H323 registered) to centralised SIP and now the UCCX IVR isn't working. The SIP trunk is set to use the 64K region and I did also try setting the CODEC to both G.711alaw and ulaw on the dial-peers on the SIP CUBE router. It's weird. The

Re: [cisco-voip] UCCX not working after change to SIP

Sorry my bad. It’s okay now. The translation rule was pushing it into another partition. The Trunk CSS didn’t have access to it. Had a brain fart moment. Sorry all. From: Ryan Huff Sent: Monday, 14 October 2019 12:25 PM To: Kent Roberts Cc: Dana Tong ; cisco-voip@puck.nether.net Subject: Re

[cisco-voip] On-Prem UC and SAML SSO

Hi all, Single-Sign-On. Anyone seen it where the Unity Connection "enable SSO" button is greyed out? CUCM - SSO is configured. Jabber on-prem signs in and phone services pre-populate. Ucmuser page works fine. When I login remotely over MRA on a different computer it prompts me for account

[cisco-voip] Expressway MRA SSO Config

Hi all, Does anyone have or know of an easy monkey-see monkey-do guide for Expressway MRA SSO Setup? I have a customer who only does what I ask him to do on the ADFS server so I need to have a bit more information on what I need to get him to do. Cheers Dana

[cisco-voip] IP Phone Service to update a Translation Pattern or CTI Route Point via AXL?

Hi all, Has anyone done an phone button that they can use to update a CTI Route Point and another button to change it back? For example, update a CTI RP Call-Forward-All destination and then another button to turn it off? Or if easier, update a Translation Pattern CalledPartyTransformation?

[cisco-voip] Can MRA work with old UCM configured with IP addresses?

Hi all, I have a customer who was installed some 9 years ago and the hosts were all configured with IP address instead of FQDN. They're up on UCM 10.5(2) now and I have spun up Expressway X12.5.7. The UC Traversal zone is up and running. The Expressway's have certificates installed. However I

Re: [cisco-voip] Can MRA work with old UCM configured with IP addresses?

I’ve reconfigured it all to use FQDN and re-configured my nodes. And I’m logged in okay now and MRA is working. Cheers Dana From: NateCCIE Sent: Thursday, 2 April 2020 12:45 PM To: Dana Tong Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Can MRA work with old UCM configured with IP

Re: [cisco-voip] Windows and MS Dotnet gurus out there

So the actual outcome was to installed TMS 15.11 on Windows 2019. The installer upgraded the DB upon install. The key was to import the DB prior to install and let the installer detect the database. From: cisco-voip On Behalf Of Dana Tong Sent: Monday, 27 April 2020 4:13 PM To: cisco-voip

Re: [cisco-voip] Windows and MS Dotnet gurus out there

Sorry. Not thinking. Maybe I need to upgrade the old server to TMS 15.11 then do the new build and migration. Let me give this a go. From: Dana Tong Sent: Monday, 27 April 2020 3:58 PM To: cisco-voip@puck.nether.net Subject: Windows and MS Dotnet gurus out there Hi all, I Have a customer

Re: [cisco-voip] Windows and MS Dotnet gurus out there

Err that won't work sorry. Turns out the old server is 2008. And I can't find a TMS version that is supported on both 2019 and 2008. Are there any tools to migrate the DB file? Cheers Dana From: Dana Tong Sent: Monday, 27 April 2020 4:01 PM To: cisco-voip@puck.nether.net Subject: RE: Windows

[cisco-voip] Windows and MS Dotnet gurus out there

Hi all, I Have a customer with an old Windows 2012 server with Cisco TMS 15.4.4 installed. We are wanting to migrate to a new Server 2019 and SQL Express 2017. The install and upgrade guide says to install the current version first, restore the database and then upgrade to TMS 15.11. The

[cisco-voip] Mitel 3300 anyone?

Hi all, Anyone ever done anything with a MITEL 3300? I am trying to setup a SIP trunk to CUBE. The trunk "appears" to be up on both ends. I can see OPTIONS pings from MITEL. But no calls from Cisco to MITEL go through. I get a 404 Not Found and I'm trying to get some kind of logs out of the