Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Rory O'Farrell
En Forum down again just now.

 


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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Rory O'Farrell
On Wed, 20 Mar 2013 09:07:01 +
Rory O'Farrell ofarr...@iol.ie wrote:

 En Forum down again just now.
 

En-Forum now back - only a 15 min outage this time!

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Re: [Call-for-Review] code changes for more powerful smarttag extensions

2013-03-20 Thread Kai Labusch
Am Freitag, 15. März 2013, 07:34:17 schrieb Ariel Constenla-Haile:
 On Fri, Mar 15, 2013 at 10:45:56AM +0100, Jürgen Schmidt wrote:
  On 3/15/13 10:20 AM, Ariel Constenla-Haile wrote:
   On Wed, Mar 13, 2013 at 02:30:26PM +0100, Jürgen Schmidt wrote:
   - a missing include of XInterface in the new IDL
   XMarkingAccess.idl, IDL compile error on Mac, surprising that it
   worked for you
   
   This is a bug, the one that removed the need for explicitly
   inheriting from XInterface should have taken care for not needing
   to include the IDL, what sounds like a non-sense (do not explicitly
   inherit, but include the header!).
  
  I agree that it's a bug
  
   The interface name XMarkingAccess and the method name
   invalidateMarkings sounds somewhat strange but I have to
   confess that I don't have a much better name in place. Maybe
   somebody else has a good name in mind?
   
   IMHO what it does is more problematic than how it's named; see my
   comment on the bug.
  
  issue https://issues.apache.org/ooo/show_bug.cgi?id=121733
 
 Not this one, but https://issues.apache.org/ooo/show_bug.cgi?id=121732
 invalidation should be triggered on a TextMarkupType base, just like in
 XFlatParagraph::setChecked, otherwise a smart tag extension triggers
 unnecessary spell and grammar checking.
 
 
 Regards

I integrated your suggestions for improvement
and updated the related bugzilla entries.

Jürgen tried to apply the separate patches to the AOO trunk sources and 
reported that some of the patch-files were broken. 
Therefore, I have regenerated the patch files and submitted them again:

https://issues.apache.org/ooo/show_bug.cgi?id=121730

https://issues.apache.org/ooo/show_bug.cgi?id=121731

https://issues.apache.org/ooo/show_bug.cgi?id=121732

https://issues.apache.org/ooo/show_bug.cgi?id=121733

https://issues.apache.org/ooo/show_bug.cgi?id=121734

Regards,
Kai Labusch

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Re: w7snap build error

2013-03-20 Thread Oliver-Rainer Wittmann

Hi,

On 19.03.2013 21:14, Ariel Constenla-Haile wrote:

On Tue, Mar 19, 2013 at 12:57:11PM -0700, Andrew Rist wrote:

should I kick off a build?


I don't have a subversion branch to check out that change, and I've no
idea how git-svn works with subversion branches.

If you can commit the change yourself, I'm fine.


On 3/19/2013 12:30 PM, Ariel Constenla-Haile wrote:

On Tue, Mar 19, 2013 at 10:53:22AM -0700, Andrew Rist wrote:

The snapshot of the sidebar branch is failing on officecfg/Office/UI
seems there's a tag missing in xcu file...

Error: Missplaced close tag: /oor:component-data in file 
E:\slave14\aoo-w7snap\build\main\officecfg\registry\data\org\openoffice\Office\UI\Sidebar.xcu in line 
640: /oor:component-data
dmake:  Error code 13, while making 
'../../../../../../wntmsci12.pro/misc/merge/org/openoffice/Office/UI/Sidebar.xcu'
dmake:  
'../../../../../../wntmsci12.pro/misc/merge/org/openoffice/Office/UI/Sidebar.xcu'
 removed.


It's not a missing tag, it's a stupid code that requires the beginning
tag to be in the same line, at least after

oor:component-data [something in the same line] [...]


It's simply putting the next line in the same line:

oor:component-data oor:name=Sidebar

Don't ask me why, I didn't look at that code (but obviously sounds like
a bug).



Ariel, thanks for findings.

Strange is also that on my system (Windows 7, cygwin environment) the 
build of branch sidebar does not break.



Best regards, Oliver.

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread hagar . delest

Forum back but not very stable.

Hagar

 Message du 20/03/13 10:22
 De : Rory O'Farrell
 A : dev@openoffice.apache.org
 Copie à :
 Objet : Re: Forums down (SQL error: Too many connections [1040])

 On Wed, 20 Mar 2013 09:07:01 +
 Rory O'Farrell wrote:

  En Forum down again just now.
 

 En-Forum now back - only a 15 min outage this time!

 --
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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Tue, Mar 19, 2013 at 9:43 PM, Guenter Marxen
guenter.mar...@googlemail.com wrote:
 Hi,

 I have a little bit the impression, that Rob and Jürgen are not
 understanding, what is meant.

 There is no demand, that special issues shouldt be resolved asap.
 There is no demand, to give a date or release, when the issue is resolved.

 There is only the wish, issues not to reset or to delete, that users find
 _important to make their work with OpenOffice easier and better_.

 The fact, that a user does not repeat his comments or requests each year,
 does not mean, that he is no longer interrested in the issue.

 It was good practice in the old community (as far as I know), that issues
 and comments and votes never were reset or deleted. And it would be
 contra-productive to begin with such customs in the new community.

 There is no missunderstanding (at least on my side) about this project, the
 ressources and possibilities and I read (or remember) not any comment by
 others in this thread, that could be interpreted in this sense.

 But to mention it here, Rob: There was one developer who cared for 5608 in
 2008 (see down under).


Hopefully we agree on more than we disagree about.   Specifically, I
hope we agree that:

1) User feedback is important.  If we're not producing what users want
then we're in trouble.

2) Getting accurate user feedback is more important than getting just
any user feedback.   In other words, if user feedback is important,
then it is also important that we get user feedback in a way that is
accurate, unbiased and reflective of typical user preferences.

3) Knowing what users want *today* is more important than know what
their preferences were 10 years ago.  This is living project not an
archive of trends and fads from 2002.  Although we might all have
*opinions* on what user preferences are today, and we might even
*believe* that they is unchanged over the last decade, this *belief*
is an inadequate substitute for actually measuring what user
preferences are today  (Again, if it is important, then it is
important to do it right).

4) The rank ordering of preferences is what counts, not any absolute
vote count.  Whether the #1 issues has 4000 votes, 400 votes or 40
votes, does not matter, provided the votes are representative and
unbiased.

5) If user preferences in fact have not changed over the last decade
then resetting the vote counts would have no effect on the rank
ordering.  We would quickly arrive at the same rankings, although
there would be a different absolute vote count.  But if preferences
have changed then the ranks might be different.  But either way,
whether this confirms the past preferences or shows new preferences,
this information is very valuable to have, more so than preserving a
museum of historical votes.

Hopefully we agree on the above.

Given that, I believe the existing historical vote counts have strong
methodological problems and are almost useful for determining what
user preferences actually are.

Consider:

Since 2002 we have received 9569 feature/enhancement requests.  Of
those 2747 received at least one vote.  But that means that most of
them, 71%, received no votes, not even from their original submitters.
 This suggests lack of awareness that voting was even possible.

There is also evidence that many who voted were targeted by various
lobbying efforts, via list or forum posts, or even blog posts, to
please vote for my issue.  So high vote counts are the product of
political efforts by project insiders, astroturfing more than actual
typical user preferences.

We know, from other feedback mechanisms, like Facebook, the users
mailing list, etc., that the #1 feature request *today* is for an iOS
or Android version of OpenOffice.  We get requests like this every
day, sometimes more than once  day.  Guess how many votes this request
has in Bugzilla?   Zero.  Actually, this is a trick question.  No one
has even bothered to enter this as a feature request in Bugzilla.  But
that proves the point.  We have extremely strong reason to believe
that the Bugzilla vote counts do not reflect user preferences today.

The Bugzilla vote counts, in the large view of things, are extremely
thin.  around 400 votes for the top issue over a decade for a product
that gets 1 million downloads a week.  We have the ability to get real
user feedback, in a much more representative way.  Why would we be
satisfied with the 10 year old dubious vote counts a small number of
project insiders?

In summary, I'm trying very hard to make user feedback count for
something in this project.  But that means we need good data.  I could
use your help, rather than your resistance, to encourage the project
to gather accurate, representative, unbiased feedback.  Again, I see
no reason to fear this.  If your particular issue is truly something
users want, then it will rise to the top in any unbiased survey right?
 And if it is not something users want, then we do a disservice to the
project if we 

Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 5:22 AM, Rory O'Farrell ofarr...@iol.ie wrote:
 On Wed, 20 Mar 2013 09:07:01 +
 Rory O'Farrell ofarr...@iol.ie wrote:

 En Forum down again just now.


 En-Forum now back - only a 15 min outage this time!


If this is going to be a regular occurrence, I wonder if we should put
some sort of outage notice on our main support webpage?  We can then
direct users to the users mailing list if the forum us down.

-Rob


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Re: [Call-for-Review] code changes for more powerful smarttag extensions

2013-03-20 Thread Jürgen Schmidt
On 3/20/13 10:26 AM, Kai Labusch wrote:
 Am Freitag, 15. März 2013, 07:34:17 schrieb Ariel Constenla-Haile:
 On Fri, Mar 15, 2013 at 10:45:56AM +0100, Jürgen Schmidt wrote:
 On 3/15/13 10:20 AM, Ariel Constenla-Haile wrote:
 On Wed, Mar 13, 2013 at 02:30:26PM +0100, Jürgen Schmidt wrote:
 - a missing include of XInterface in the new IDL
 XMarkingAccess.idl, IDL compile error on Mac, surprising that it
 worked for you

 This is a bug, the one that removed the need for explicitly
 inheriting from XInterface should have taken care for not needing
 to include the IDL, what sounds like a non-sense (do not explicitly
 inherit, but include the header!).

 I agree that it's a bug

 The interface name XMarkingAccess and the method name
 invalidateMarkings sounds somewhat strange but I have to
 confess that I don't have a much better name in place. Maybe
 somebody else has a good name in mind?

 IMHO what it does is more problematic than how it's named; see my
 comment on the bug.

 issue https://issues.apache.org/ooo/show_bug.cgi?id=121733

 Not this one, but https://issues.apache.org/ooo/show_bug.cgi?id=121732
 invalidation should be triggered on a TextMarkupType base, just like in
 XFlatParagraph::setChecked, otherwise a smart tag extension triggers
 unnecessary spell and grammar checking.


 Regards
 
 I integrated your suggestions for improvement
 and updated the related bugzilla entries.
 
 Jürgen tried to apply the separate patches to the AOO trunk sources and 
 reported that some of the patch-files were broken. 
 Therefore, I have regenerated the patch files and submitted them again:
 
 https://issues.apache.org/ooo/show_bug.cgi?id=121730
 
 https://issues.apache.org/ooo/show_bug.cgi?id=121731
 
 https://issues.apache.org/ooo/show_bug.cgi?id=121732
 
 https://issues.apache.org/ooo/show_bug.cgi?id=121733
 
 https://issues.apache.org/ooo/show_bug.cgi?id=121734

I have built with your latest changes and tested my adapted example
SmartTag. Everything works and I plan to apply the patches today to have
them on trunk for further testing and potentially for further
changes/improvements on demand.

Thanks

Juergen



 
 Regards,
 Kai Labusch
 
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What I miss a bit at the project

2013-03-20 Thread Raphael Bircher

Hi all

At the old OpenOffice project we have had different IRC Channels. Same 
were more active then others, but we have had a load more activity then 
now. The fact, that not a load Apache Projects use IRC does not mean 
that we are not allowed to use IRC. We are not allowed to make 
dessisions at the IRC, because Apache has clear rouls for dessicion making.


IRC has many avantage over a ML. You can discouss problemes life. You 
have often much faster a answare. And at same problems. work togeter is 
more afective and make more.


I realy would like a more active IRC Channel. I propose 
#dev.openoffice.org at freenode as our main channel. I encourage you to 
jump in too.


Greetings Raphael

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Re: What I miss a bit at the project

2013-03-20 Thread Louis Suárez-Potts
Hm. Why use #openoffice.org when, say, #openoffice or the like, would do?
louis

On 20 March 2013 09:28, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Sun, Mar 17, 2013 at 6:39 PM, Andrea Pescetti pesce...@apache.org wrote:
 Hagar Delest wrote:

 if the votes are reset, I'll take it as a huge setback for the users
 decisions


 Resetting votes does not make sense. There is a limit on how many bugs a
 user can vote for and votes can be reallocated, so it isn't necessarily true
 that an old bug has more votes just because it's been around for longer. But
 it's true that we are not advertising the possibility to vote as much as we
 used to: many new users are likely unaware that they can vote.


I was curious to check my intuition on this.  So with a bit of effort
I was able to get the following data out of Bugzilla, showing the
yearly percentage of enhancement or feature issue types have had at
least one vote.  So it is showing for issues entered in that year,
what % of those issues have received votes.

Year  %Votes
2002  45%
2003  39%
2004  34%
2005  31%
2006  30%
2007  24%
2008  23%
2009  23%
2010  14%
20115%
20126%
20132%

I see a trend here, a very strong one.  Plot it and you see a nearly
linear trend (r = - 0.98).   Older issues have received more votes
than new issuers.

There could be several reasons for this:

1) Older issues are better issues because they were entered by smarter
people.  But then the linear trend is then odd.  Did people become
less smart in such a regular way over the years?

2) Older issues have been around longer so they have had a longer
opportunity to be voted on.  This very naturally would explain a
linear trend.

3) Users have become less interested in or aware of voting.  But
again, it hard to explain the gradual linear trend.  Why for example,
would users in 2010 entering an issue not even vote for their own
issue 90% of the time, but in 2002 nearly half of those issues
received votes?

In any case, this is one reason why I take the old vote counts cum
grano salis.  For whatever reason the votes are biased toward older
issues.

-Rob

 [Rob] Google Moderator was far easier to use for users than BZ is. That
 is

 why we received far more feedback with Moderator. I'm sorry that the
 troglodytes don't like that.


 Not only troglodytes. Many users interpret the votes in Bugzilla as their
 opportunity to influence the OpenOffice decisions (and would find offensive
 to be assimilated to troglodytes). Honestly, except for a couple of
 occasions years ago when a review of most voted issues was done, votes are
 scarcely taken into consideration. This is the problem.

 There is room for improvement here: you once posted the most voted issues,
 but if we made it regularly and we committed to fixing the most voted issues
 (or, more realistically, to direct to the most voted issues people who want
 to help with development or sponsor it), things would improve.

 Regards,
   Andrea.


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Re: What I miss a bit at the project

2013-03-20 Thread Joost Andrae

Hi Rafael,

as you know we had several channels on freenode.net

#openoffice.org (user channel)
#dev.openoffice.org (developer channel)
#qa.openoffice.org (qa channel)

+1 to use IRC and not to use tools like Google+ or Facebook or the like...


I realy would like a more active IRC Channel. I propose
#dev.openoffice.org at freenode as our main channel. I encourage you to
jump in too.


Kind regards, Joost


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Re: A question about existing practices

2013-03-20 Thread Joost Andrae

Hi Rob,

maybe it has other reasons like missing access to the former OOo login 
on the Apache infrastructure eg. one thing that went wrong with my OOo 
account.



There could be several reasons for this:

1) Older issues are better issues because they were entered by smarter
people.  But then the linear trend is then odd.  Did people become
less smart in such a regular way over the years?

2) Older issues have been around longer so they have had a longer
opportunity to be voted on.  This very naturally would explain a
linear trend.

3) Users have become less interested in or aware of voting.  But
again, it hard to explain the gradual linear trend.  Why for example,
would users in 2010 entering an issue not even vote for their own
issue 90% of the time, but in 2002 nearly half of those issues
received votes?

In any case, this is one reason why I take the old vote counts cum
grano salis.  For whatever reason the votes are biased toward older
issues.


Kind regards, Joost


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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 9:53 AM, Joost Andrae joost.and...@gmx.de wrote:
 Hi Rob,

 maybe it has other reasons like missing access to the former OOo login on
 the Apache infrastructure eg. one thing that went wrong with my OOo account.


But that doesn't explain the steady decline from 2002 to 2010, for example.

But whatever the reason, I think it demonstrates that vote counts from
the earlier years are extremely difficult to compare fairly with
recent vote counts.  And the fact that we don't even have a formal RFE
for iOS or Android, even though we get daily requests for this via
other means is odd too.  It suggests that *how* users give feedback
has changed.  Maybe in 2002 it was via Bugzilla.  But today we get
more feedback from Facebook and Twitter than we do Bugzilla.  IMHO we
need to adapt to how users actually express preferences today rather
than assume that they are in tune with a Bugzilla based feedback
mechanism from 2002.

-Rob


 There could be several reasons for this:

 1) Older issues are better issues because they were entered by smarter
 people.  But then the linear trend is then odd.  Did people become
 less smart in such a regular way over the years?

 2) Older issues have been around longer so they have had a longer
 opportunity to be voted on.  This very naturally would explain a
 linear trend.

 3) Users have become less interested in or aware of voting.  But
 again, it hard to explain the gradual linear trend.  Why for example,
 would users in 2010 entering an issue not even vote for their own
 issue 90% of the time, but in 2002 nearly half of those issues
 received votes?

 In any case, this is one reason why I take the old vote counts cum
 grano salis.  For whatever reason the votes are biased toward older
 issues.


 Kind regards, Joost



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Re: What I miss a bit at the project

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 9:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.


It would be wonderful if someone could update this wiki page:

http://wiki.openoffice.org/wiki/IRC_Communication

And also maybe put a link to it on the website someplace,  maybe even
a link from the navigator on http://openoffice.apache.org, next to
mailing lists.

-Rob


 Greetings Raphael

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Re: What I miss a bit at the project

2013-03-20 Thread Phillip Rhodes
IRC is great and all, and I'm all for having as many channels as
people feel a need for.  Just keep in mind that the ASF approach to
projects is to ensure that decision making is done
in public and very openly.   I think the implication of that is that
most discussion that leads directly to a decision, and definitely any
actual decision making, should happen on the mailing list(s).

That's the way I've always understood it anyway.  Somebody please
correct me if I'm wrong.


Phil

On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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Re: A question about existing practices

2013-03-20 Thread Keith N. McKenna

Rob Weir wrote:

On Sun, Mar 17, 2013 at 6:39 PM, Andrea Pescetti pesce...@apache.org wrote:

Hagar Delest wrote:


if the votes are reset, I'll take it as a huge setback for the users
decisions



Resetting votes does not make sense. There is a limit on how many bugs a
user can vote for and votes can be reallocated, so it isn't necessarily true
that an old bug has more votes just because it's been around for longer. But
it's true that we are not advertising the possibility to vote as much as we
used to: many new users are likely unaware that they can vote.



I was curious to check my intuition on this.  So with a bit of effort
I was able to get the following data out of Bugzilla, showing the
yearly percentage of enhancement or feature issue types have had at
least one vote.  So it is showing for issues entered in that year,
what % of those issues have received votes.

Year  %Votes
2002  45%
2003  39%
2004  34%
2005  31%
2006  30%
2007  24%
2008  23%
2009  23%
2010  14%
20115%
20126%
20132%

I see a trend here, a very strong one.  Plot it and you see a nearly
linear trend (r = - 0.98).   Older issues have received more votes
than new issuers.

There could be several reasons for this:

1) Older issues are better issues because they were entered by smarter
people.  But then the linear trend is then odd.  Did people become
less smart in such a regular way over the years?

2) Older issues have been around longer so they have had a longer
opportunity to be voted on.  This very naturally would explain a
linear trend.

3) Users have become less interested in or aware of voting.  But
again, it hard to explain the gradual linear trend.  Why for example,
would users in 2010 entering an issue not even vote for their own
issue 90% of the time, but in 2002 nearly half of those issues
received votes?

Or it could be that people just got frustrated over time that nothing 
ever happened and stopped voting or moved on to other applications that 
better met there needs.
The bottom line is that we do not know why it happened and trying to 
make decisions based on it does not make sense.


Regards
Keith


In any case, this is one reason why I take the old vote counts cum
grano salis.  For whatever reason the votes are biased toward older
issues.

-Rob


[Rob] Google Moderator was far easier to use for users than BZ is. That
is

why we received far more feedback with Moderator. I'm sorry that the
troglodytes don't like that.



Not only troglodytes. Many users interpret the votes in Bugzilla as their
opportunity to influence the OpenOffice decisions (and would find offensive
to be assimilated to troglodytes). Honestly, except for a couple of
occasions years ago when a review of most voted issues was done, votes are
scarcely taken into consideration. This is the problem.

There is room for improvement here: you once posted the most voted issues,
but if we made it regularly and we committed to fixing the most voted issues
(or, more realistically, to direct to the most voted issues people who want
to help with development or sponsor it), things would improve.

Regards,
   Andrea.


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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 11:22 AM, Keith N. McKenna
keith.mcke...@comcast.net wrote:
 Rob Weir wrote:

 On Sun, Mar 17, 2013 at 6:39 PM, Andrea Pescetti pesce...@apache.org
 wrote:

 Hagar Delest wrote:


 if the votes are reset, I'll take it as a huge setback for the users
 decisions



 Resetting votes does not make sense. There is a limit on how many bugs a
 user can vote for and votes can be reallocated, so it isn't necessarily
 true
 that an old bug has more votes just because it's been around for longer.
 But
 it's true that we are not advertising the possibility to vote as much as
 we
 used to: many new users are likely unaware that they can vote.


 I was curious to check my intuition on this.  So with a bit of effort
 I was able to get the following data out of Bugzilla, showing the
 yearly percentage of enhancement or feature issue types have had at
 least one vote.  So it is showing for issues entered in that year,
 what % of those issues have received votes.

 Year  %Votes
 2002  45%
 2003  39%
 2004  34%
 2005  31%
 2006  30%
 2007  24%
 2008  23%
 2009  23%
 2010  14%
 20115%
 20126%
 20132%

 I see a trend here, a very strong one.  Plot it and you see a nearly
 linear trend (r = - 0.98).   Older issues have received more votes
 than new issuers.

 There could be several reasons for this:

 1) Older issues are better issues because they were entered by smarter
 people.  But then the linear trend is then odd.  Did people become
 less smart in such a regular way over the years?

 2) Older issues have been around longer so they have had a longer
 opportunity to be voted on.  This very naturally would explain a
 linear trend.

 3) Users have become less interested in or aware of voting.  But
 again, it hard to explain the gradual linear trend.  Why for example,
 would users in 2010 entering an issue not even vote for their own
 issue 90% of the time, but in 2002 nearly half of those issues
 received votes?

 Or it could be that people just got frustrated over time that nothing ever
 happened and stopped voting or moved on to other applications that better
 met there needs.
 The bottom line is that we do not know why it happened and trying to make
 decisions based on it does not make sense.


Oh, but I don't need to explain why this has happened.  I only need to
note that it did happen to question whether the older vote counts are
an accurate reflection of user preferences today.

-Rob


 Regards
 Keith


 In any case, this is one reason why I take the old vote counts cum
 grano salis.  For whatever reason the votes are biased toward older
 issues.

 -Rob

 [Rob] Google Moderator was far easier to use for users than BZ is. That
 is

 why we received far more feedback with Moderator. I'm sorry that the
 troglodytes don't like that.



 Not only troglodytes. Many users interpret the votes in Bugzilla as their
 opportunity to influence the OpenOffice decisions (and would find
 offensive
 to be assimilated to troglodytes). Honestly, except for a couple of
 occasions years ago when a review of most voted issues was done, votes
 are
 scarcely taken into consideration. This is the problem.

 There is room for improvement here: you once posted the most voted
 issues,
 but if we made it regularly and we committed to fixing the most voted
 issues
 (or, more realistically, to direct to the most voted issues people who
 want
 to help with development or sponsor it), things would improve.

 Regards,
Andrea.


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Re: A question about existing practices

2013-03-20 Thread Joe Schaefer
FWLIW, passive users of Apache projects generally expect
and get very little direct say in what features
get actively developed and put back into the project.

OTOH, people who actively contribute, by either supplying
patches, or filing quality and timely bug reports with
enough details for some developer to easily resolve the
issue for them, do enjoy some say in the overall direction
of the feature sets.  OTOH, simply counting votes on issues
is not one of the considerations that goes into this sort
of mindset most Apache projects have.


HTH





 From: Rob Weir robw...@apache.org
To: dev@openoffice.apache.org 
Sent: Wednesday, March 20, 2013 11:25 AM
Subject: Re: A question about existing practices
 
On Wed, Mar 20, 2013 at 11:22 AM, Keith N. McKenna
keith.mcke...@comcast.net wrote:
 Rob Weir wrote:

 On Sun, Mar 17, 2013 at 6:39 PM, Andrea Pescetti pesce...@apache.org
 wrote:

 Hagar Delest wrote:


 if the votes are reset, I'll take it as a huge setback for the users
 decisions



 Resetting votes does not make sense. There is a limit on how many bugs a
 user can vote for and votes can be reallocated, so it isn't necessarily
 true
 that an old bug has more votes just because it's been around for longer.
 But
 it's true that we are not advertising the possibility to vote as much as
 we
 used to: many new users are likely unaware that they can vote.


 I was curious to check my intuition on this.  So with a bit of effort
 I was able to get the following data out of Bugzilla, showing the
 yearly percentage of enhancement or feature issue types have had at
 least one vote.  So it is showing for issues entered in that year,
 what % of those issues have received votes.

 Year      %Votes
 2002      45%
 2003      39%
 2004      34%
 2005      31%
 2006      30%
 2007      24%
 2008      23%
 2009      23%
 2010      14%
 2011        5%
 2012        6%
 2013        2%

 I see a trend here, a very strong one.  Plot it and you see a nearly
 linear trend (r = - 0.98).   Older issues have received more votes
 than new issuers.

 There could be several reasons for this:

 1) Older issues are better issues because they were entered by smarter
 people.  But then the linear trend is then odd.  Did people become
 less smart in such a regular way over the years?

 2) Older issues have been around longer so they have had a longer
 opportunity to be voted on.  This very naturally would explain a
 linear trend.

 3) Users have become less interested in or aware of voting.  But
 again, it hard to explain the gradual linear trend.  Why for example,
 would users in 2010 entering an issue not even vote for their own
 issue 90% of the time, but in 2002 nearly half of those issues
 received votes?

 Or it could be that people just got frustrated over time that nothing ever
 happened and stopped voting or moved on to other applications that better
 met there needs.
 The bottom line is that we do not know why it happened and trying to make
 decisions based on it does not make sense.


Oh, but I don't need to explain why this has happened.  I only need to
note that it did happen to question whether the older vote counts are
an accurate reflection of user preferences today.

-Rob


 Regards
 Keith


 In any case, this is one reason why I take the old vote counts cum
 grano salis.  For whatever reason the votes are biased toward older
 issues.

 -Rob

 [Rob] Google Moderator was far easier to use for users than BZ is. That
 is

 why we received far more feedback with Moderator. I'm sorry that the
 troglodytes don't like that.



 Not only troglodytes. Many users interpret the votes in Bugzilla as their
 opportunity to influence the OpenOffice decisions (and would find
 offensive
 to be assimilated to troglodytes). Honestly, except for a couple of
 occasions years ago when a review of most voted issues was done, votes
 are
 scarcely taken into consideration. This is the problem.

 There is room for improvement here: you once posted the most voted
 issues,
 but if we made it regularly and we committed to fixing the most voted
 issues
 (or, more realistically, to direct to the most voted issues people who
 want
 to help with development or sponsor it), things would improve.

 Regards,
    Andrea.


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 For additional commands, e-mail: dev-h...@openoffice.apache.org




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Re: What I miss a bit at the project

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 11:19 AM, Phillip Rhodes
motley.crue@gmail.com wrote:
 IRC is great and all, and I'm all for having as many channels as
 people feel a need for.  Just keep in mind that the ASF approach to
 projects is to ensure that decision making is done
 in public and very openly.   I think the implication of that is that
 most discussion that leads directly to a decision, and definitely any
 actual decision making, should happen on the mailing list(s).

 That's the way I've always understood it anyway.  Somebody please
 correct me if I'm wrong.


That's the general idea.  But not everything needs discussion.  JFDI
has a place as well.  For example, if the build broke and the
developers meet in IRC to figure out how to fix it, I'd expect them to
just JFDI.  No need to report back to the dev list or discuss further
or to ask permission.  The commit logs will record what was done.

But in general, decisions are not urgent.  They don't need to be made
at short notice.  So the mailing list is more respectful of
participation of project members in many time zones, including many
native languages, and individuals who might need to check a dictionary
occasionally to understand what is said.  The mailing list is
inclusive.  Real-time meetings, in person, via phone, Google Hangouts,
IRC, etc., are tied to a specific time, and so they are less
inclusive.  But they still have a role to play, I think.

-Rob


 Phil

 On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread FR web forum
If this is going to be a regular occurrence
Sorry but the best thing to do is to fix this issue.
Since a couple of days, I asked to check the MySQL
max_connections parameter. 
Somebody did it?

With each passing day, we lose users that 
search some help on other forums.

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Re: What I miss a bit at the project

2013-03-20 Thread Phillip Rhodes
Well said, Rob.  I should have been more explicit in explaining that
when I say decision making I mean big decisions for some value of big.
It's a little bit subjective and will always be a judgment call, but I
think your
example is perfect.  How to fix the broken build can absolutely be
done on IRC.
Deciding to rewrite Calc in Ada, OTOH would not be something you would want
to do on IRC.

Personally I'm looking forward to a move active IRC presence for AOO
people, as I'm a big IRC fan.  I just want to make sure we stay
aligned with the Apache Way.


Phil

On Wed, Mar 20, 2013 at 10:41 AM, Rob Weir robw...@apache.org wrote:
 On Wed, Mar 20, 2013 at 11:19 AM, Phillip Rhodes
 motley.crue@gmail.com wrote:
 IRC is great and all, and I'm all for having as many channels as
 people feel a need for.  Just keep in mind that the ASF approach to
 projects is to ensure that decision making is done
 in public and very openly.   I think the implication of that is that
 most discussion that leads directly to a decision, and definitely any
 actual decision making, should happen on the mailing list(s).

 That's the way I've always understood it anyway.  Somebody please
 correct me if I'm wrong.


 That's the general idea.  But not everything needs discussion.  JFDI
 has a place as well.  For example, if the build broke and the
 developers meet in IRC to figure out how to fix it, I'd expect them to
 just JFDI.  No need to report back to the dev list or discuss further
 or to ask permission.  The commit logs will record what was done.

 But in general, decisions are not urgent.  They don't need to be made
 at short notice.  So the mailing list is more respectful of
 participation of project members in many time zones, including many
 native languages, and individuals who might need to check a dictionary
 occasionally to understand what is said.  The mailing list is
 inclusive.  Real-time meetings, in person, via phone, Google Hangouts,
 IRC, etc., are tied to a specific time, and so they are less
 inclusive.  But they still have a role to play, I think.

 -Rob


 Phil

 On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: dev-h...@openoffice.apache.org


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Re: A question about existing practices

2013-03-20 Thread Alexandro Colorado
On 3/20/13, Rob Weir robw...@apache.org wrote:
 On Sun, Mar 17, 2013 at 6:39 PM, Andrea Pescetti pesce...@apache.org
 wrote:
 Hagar Delest wrote:

 if the votes are reset, I'll take it as a huge setback for the users
 decisions


 Resetting votes does not make sense. There is a limit on how many bugs a
 user can vote for and votes can be reallocated, so it isn't necessarily
 true
 that an old bug has more votes just because it's been around for longer.
 But
 it's true that we are not advertising the possibility to vote as much as
 we
 used to: many new users are likely unaware that they can vote.


 I was curious to check my intuition on this.  So with a bit of effort
 I was able to get the following data out of Bugzilla, showing the
 yearly percentage of enhancement or feature issue types have had at
 least one vote.  So it is showing for issues entered in that year,
 what % of those issues have received votes.

 Year%Votes
 200245%
 200339%
 200434%
 200531%
 200630%
 200724%
 200823%
 200923%
 201014%
 2011  5%
 2012  6%
 2013  2%

 I see a trend here, a very strong one.  Plot it and you see a nearly
 linear trend (r = - 0.98).   Older issues have received more votes
 than new issuers.

 There could be several reasons for this:

 1) Older issues are better issues because they were entered by smarter
 people.  But then the linear trend is then odd.  Did people become
 less smart in such a regular way over the years?

 2) Older issues have been around longer so they have had a longer
 opportunity to be voted on.  This very naturally would explain a
 linear trend.

+1


 3) Users have become less interested in or aware of voting.  But
 again, it hard to explain the gradual linear trend.  Why for example,
 would users in 2010 entering an issue not even vote for their own
 issue 90% of the time, but in 2002 nearly half of those issues
 received votes?

 In any case, this is one reason why I take the old vote counts cum
 grano salis.  For whatever reason the votes are biased toward older
 issues.

 -Rob

 [Rob] Google Moderator was far easier to use for users than BZ is. That
 is

 why we received far more feedback with Moderator. I'm sorry that the
 troglodytes don't like that.


 Not only troglodytes. Many users interpret the votes in Bugzilla as their
 opportunity to influence the OpenOffice decisions (and would find
 offensive
 to be assimilated to troglodytes). Honestly, except for a couple of
 occasions years ago when a review of most voted issues was done, votes
 are
 scarcely taken into consideration. This is the problem.

 There is room for improvement here: you once posted the most voted
 issues,
 but if we made it regularly and we committed to fixing the most voted
 issues
 (or, more realistically, to direct to the most voted issues people who
 want
 to help with development or sponsor it), things would improve.

 Regards,
   Andrea.


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 For additional commands, e-mail: dev-h...@openoffice.apache.org


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-- 
Alexandro Colorado
Apache OpenOffice Contributor
http://es.openoffice.org

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RE: What I miss a bit at the project

2013-03-20 Thread Dennis E. Hamilton
+1

There's also the problem of synchronicity.  Living in gmt-0800 (now gmt-0700 
until the end of October), it is very difficult to find an useful window.  And 
if I am not present, I am not aware and have no available record.  The Apach 
lists and procedures recognize the need for asynchronous activity and allowing 
for the different times and availabilities of participants.

I personally do not use IRC much, and even in conference calls I avoid instant 
design as much as possible.  That's my personal dynamic for managing multiple 
activities.  I gather that there are folks who find IRC very useful.  My 
closest to that is some regular, time-blocked Google+ Hangout meetings.  They 
have the advantage of audio (plus video), even though one can use chat in a 
sidebar.

I am not objecting to IRC.  But it is not a panacea.

 - Dennis

-Original Message-
From: Phillip Rhodes [mailto:motley.crue@gmail.com] 
Sent: Wednesday, March 20, 2013 08:19
To: dev@openoffice.apache.org
Subject: Re: What I miss a bit at the project

IRC is great and all, and I'm all for having as many channels as
people feel a need for.  Just keep in mind that the ASF approach to
projects is to ensure that decision making is done
in public and very openly.   I think the implication of that is that
most discussion that leads directly to a decision, and definitely any
actual decision making, should happen on the mailing list(s).

That's the way I've always understood it anyway.  Somebody please
correct me if I'm wrong.


Phil

On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
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Re: What I miss a bit at the project

2013-03-20 Thread Phillip Rhodes
The lack of available record thing can be addressed - to some extent
- by logging the channel traffic and posting the log somewhere where
it will be publicly available.  Offhand, I'd say this is something we
should do, if we aren't already, to the extent that we use IRC.


Phil

On Wed, Mar 20, 2013 at 11:11 AM, Dennis E. Hamilton
dennis.hamil...@acm.org wrote:
 +1

 There's also the problem of synchronicity.  Living in gmt-0800 (now gmt-0700 
 until the end of October), it is very difficult to find an useful window.  
 And if I am not present, I am not aware and have no available record.  The 
 Apach lists and procedures recognize the need for asynchronous activity and 
 allowing for the different times and availabilities of participants.

 I personally do not use IRC much, and even in conference calls I avoid 
 instant design as much as possible.  That's my personal dynamic for 
 managing multiple activities.  I gather that there are folks who find IRC 
 very useful.  My closest to that is some regular, time-blocked Google+ 
 Hangout meetings.  They have the advantage of audio (plus video), even though 
 one can use chat in a sidebar.

 I am not objecting to IRC.  But it is not a panacea.

  - Dennis

 -Original Message-
 From: Phillip Rhodes [mailto:motley.crue@gmail.com]
 Sent: Wednesday, March 20, 2013 08:19
 To: dev@openoffice.apache.org
 Subject: Re: What I miss a bit at the project

 IRC is great and all, and I'm all for having as many channels as
 people feel a need for.  Just keep in mind that the ASF approach to
 projects is to ensure that decision making is done
 in public and very openly.   I think the implication of that is that
 most discussion that leads directly to a decision, and definitely any
 actual decision making, should happen on the mailing list(s).

 That's the way I've always understood it anyway.  Somebody please
 correct me if I'm wrong.


 Phil

 On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi all

 At the old OpenOffice project we have had different IRC Channels. Same were
 more active then others, but we have had a load more activity then now. The
 fact, that not a load Apache Projects use IRC does not mean that we are not
 allowed to use IRC. We are not allowed to make dessisions at the IRC,
 because Apache has clear rouls for dessicion making.

 IRC has many avantage over a ML. You can discouss problemes life. You have
 often much faster a answare. And at same problems. work togeter is more
 afective and make more.

 I realy would like a more active IRC Channel. I propose #dev.openoffice.org
 at freenode as our main channel. I encourage you to jump in too.

 Greetings Raphael

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Re: A question about existing practices

2013-03-20 Thread Donald Whytock
On Wed, Mar 20, 2013 at 9:44 AM, Rob Weir robw...@apache.org wrote:
 I was curious to check my intuition on this.  So with a bit of effort
 I was able to get the following data out of Bugzilla, showing the
 yearly percentage of enhancement or feature issue types have had at
 least one vote.  So it is showing for issues entered in that year,
 what % of those issues have received votes.

 Year  %Votes
 2002  45%
 2003  39%
 2004  34%
 2005  31%
 2006  30%
 2007  24%
 2008  23%
 2009  23%
 2010  14%
 20115%
 20126%
 20132%

Is there a way to list bugs in order by the number of votes they've
received?  I couldn't find votes in the axis fields under tabular
reports.

Don

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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 12:32 PM, Donald Whytock dwhyt...@gmail.com wrote:
 On Wed, Mar 20, 2013 at 9:44 AM, Rob Weir robw...@apache.org wrote:
 I was curious to check my intuition on this.  So with a bit of effort
 I was able to get the following data out of Bugzilla, showing the
 yearly percentage of enhancement or feature issue types have had at
 least one vote.  So it is showing for issues entered in that year,
 what % of those issues have received votes.

 Year  %Votes
 2002  45%
 2003  39%
 2004  34%
 2005  31%
 2006  30%
 2007  24%
 2008  23%
 2009  23%
 2010  14%
 20115%
 20126%
 20132%

 Is there a way to list bugs in order by the number of votes they've
 received?  I couldn't find votes in the axis fields under tabular
 reports.


You can use the vote count when defining a search criterion.  But I
have not seen a way to put the vote count into a column for display in
the search results.

-Rob


 Don

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Re: A question about existing practices

2013-03-20 Thread Donald Whytock
On Wed, Mar 20, 2013 at 2:18 PM, Rob Weir robw...@apache.org wrote:
 Now, if we had a way to get the detailed counts on issues, and do this
 over time, then we could find a way of highlighting trending issues,
 e.g., those that have recently been getting more votes, or more
 comments. (The number of users who have commented on the issue is
 perhaps more interesting than the number of votes).  That might be a
 way of focusing in on what users think is important *today* without
 resetting vote counts.

Bugzilla apparently has the capacity to sort on votes, per this report
on their sample site:

https://landfill.bugzilla.org/bugzilla-4.2-branch/report.cgi?x_axis_field=y_axis_field=votesz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=resolution=---longdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_id=bug_id_type=anyexactemailassigned_to1=1emailtype1=substringemail1=emailassigned_to2=1emailreporter2=1emailqa_contact2=1emailcc2=1emailtype2=substringemail2=emaillongdesc3=1emailtype3=substringemail3=chfieldvalue=chfieldfrom=chfieldto=Nowj_top=ANDf1=noopo1=noopv1=format=tableaction=wrap

Also in that sample site I was able to do a search, then use Change
Columns at the bottom of the page and add Votes as an output
column.  So maybe this project's Bugzilla isn't configured
correctly...?

Don

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Re: building rpms for fedora rawhide

2013-03-20 Thread Fred Ollinger
Ug, I wish I did this earlier.

I don't have anything to add at this time. But I'll update this next
time I find a new wrinkle in fedora rawhide that we need.

At this point, I'm working on aooo build deps for fedora.

Fred

On Wed, Mar 20, 2013 at 10:02 AM, Kay Schenk kay.sch...@gmail.com wrote:
 On Tue, Mar 19, 2013 at 10:03 AM, Fred Ollinger folli...@gmail.com wrote:

 I don't know where this is at, but I heard that people wanted this.

 So far, I have a spec file for dmake. I need to fix a few errors and
 warnings, but it does make an rpm which works.

 I'm keeping my work here:

 https://github.com/fredollinger/aooo-fedora-rawhide

 Next move is an rpm for esp.

 Then I'll move on to aooo.

 If this is pointless, please don't let me know. I want to learn to
 build rpms, etc.

 If there's something else that I can do which is just as easy, but
 more pressing, please let me know.

 sincerely,

 Fred

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 This is great to know really!

 Would you mind if this information was added to our current Linux Building
 information:

 http://wiki.openoffice.org/wiki/Documentation/Building_Guide_AOO/Building_on_Linux

 or maybe you could update some of the Fedora information when you get a
 moment?



 --
 
 MzK

 Achieving happiness requires the right combination of Zen and Zin.

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Re: CDN for Open Office - EdgeCast Networks

2013-03-20 Thread Andrea Pescetti

On 19/03/2013 Alex LaFleur wrote:

Who would be the correct person to speak with at Open Office about CDN
services? I wanted to get EdgeCast on the radar as a top performing
global network and see if there might be interest in a free evaluation
as a way to improve performance and reliability of your online content.


Dear Alex, the OpenOffice web infrastructure (except the product 
downloads, served from the SourceForge network) is managed by the Apache 
Software Foundation Infrastructure team. You can contact them as 
explained in http://www.apache.org/dev/infra-contact (you fall probably 
in the last case, ask a question).


Regards,
  Andrea.

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Hagar Delest

Le 20/03/2013 17:01, FR web forum a écrit :

If this is going to be a regular occurrence

Sorry but the best thing to do is to fix this issue.
Since a couple of days, I asked to check the MySQL
max_connections parameter.
Somebody did it?

With each passing day, we lose users that
search some help on other forums.


+1.
It has worked fine the 5 previous years. So there must be somthing that has 
been done on the hosting part.

Hagar

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question about word processor

2013-03-20 Thread forpeace
I need to know if your word processor program paginates a manuscript.


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Re: What I miss a bit at the project

2013-03-20 Thread Raphael Bircher

Hi Phil

Am 20.03.13 16:19, schrieb Phillip Rhodes:

IRC is great and all, and I'm all for having as many channels as
people feel a need for.  Just keep in mind that the ASF approach to
projects is to ensure that decision making is done
in public and very openly.   I think the implication of that is that
most discussion that leads directly to a decision, and definitely any
actual decision making, should happen on the mailing list(s).
I don't talk about using the IRC as a tool to have meetings to make 
decisions. I talk about daily discussion like questions from newbies and 
questions about the work. E.g: I don't understand what user XY means 
with comment Z in issue X, can samone help me? Or I don't know why 
this is in the Code, has sameone a answare?


This has nothing to do with decision making neiter with a discoussion 
about decision making. For that i want to use IRC channels. But this 
works only if people participate.


That's the way I've always understood it anyway.  Somebody please
correct me if I'm wrong.


Phil

On Wed, Mar 20, 2013 at 8:28 AM, Raphael Bircher r.birc...@gmx.ch wrote:

Hi all

At the old OpenOffice project we have had different IRC Channels. Same were
more active then others, but we have had a load more activity then now. The
fact, that not a load Apache Projects use IRC does not mean that we are not
allowed to use IRC. We are not allowed to make dessisions at the IRC,
because Apache has clear rouls for dessicion making.

IRC has many avantage over a ML. You can discouss problemes life. You have
often much faster a answare. And at same problems. work togeter is more
afective and make more.

I realy would like a more active IRC Channel. I propose #dev.openoffice.org
at freenode as our main channel. I encourage you to jump in too.

Greetings Raphael



Greetings Raphael


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Starting Introduction to Contributing to Apache OpenOffice Module

2013-03-20 Thread Steven Vollmer

Hello, I'm Steve; from Visalia, California USA (Central California)

I'm interested in documentation - completely a newbie. I might consider 
other areas to participate in as I learn more.


I have an MS in Education Administration, and BA in Psych. I hope to 
participate in group projects, and contribute to the documentation projects.




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Re: A question about existing practices

2013-03-20 Thread Hagar Delest

Top post.

Since it's rather clear that there will never be any agreement about this, why 
doesn't PMC start a [Vote]?
This topic is eating energy for nothing. There is no point arguing furthermore.

If I understand correctly the problem (even if it was not exactly the initial 
point from Jörg), the basic question could be:
Should the votes field be reset to 0 for all current bug reports?

What it should possibly mean:
Yes = votes are not representative of the users feedback and should not really 
be taken into account.
No = votes are considered as representative of the users feedback, even old 
votes.

The users community is watching you...

Hagar



Le 14/03/2013 09:56, Jörg Schmidt a écrit :

Hello,

By a request in the forum 
(http://de.openoffice.info/viewtopic.php?f=1t=61365), I get the information, 
the Issue #3959 was not implemented since 2002, although he has already received 
355 votes.

(Note: the implementation of the issues is not particularly important to me, I 
personally have not even voted for it.)

I know it, earlier in OpenOffice, org, not practice was unfortunately votes 
cast for issues as direct, binding standard for their implementation to 
consider, But how is that today?.

It is clear to me the AOO is created by volunteers who choose their detailed 
tasks themselves, but should we not also be a concern comply with the interests 
of the users of AOO?
That would not only be of practical benefit to users, but would also enhance 
the reputation of AOO, as in the practice oriented project.

Why the latter is important?
I think because of the positive reputation of AOO in public grow the number of 
our supporters (sponsors, supporters, developers) will be.

My view:
We should not emulate LibreOffice because LibreOffice may be innovative, but 
public statements about quality and consistency of LibreOffice are devastating.
For example, the chairman of the FroDeV spoke (a German association for the 
promotion of free software) this publicly recently plain text, see:
http://permalink.gmane.org/gmane.comp.documentfoundation.libreoffice.discuss.german/13802
(Sorry only in German)



My questions are:

Are there any agreements which result to have the number of votes for an issue? 
Is there some agreement that a high number of votes to be reason, the 
implementation of Issues to be considered as a priority?

What is your basic view on this?


Greetings
Jörg


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Re: question about word processor

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 2:58 PM,  forpe...@lisco.com wrote:
 I need to know if your word processor program paginates a manuscript.


There is an overview of the details here:
http://wiki.openoffice.org/wiki/Writer/Text_Formatting

Regards,

-Rob



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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 4:56 PM, Hagar Delest hagar.del...@laposte.net wrote:
 Top post.

 Since it's rather clear that there will never be any agreement about this,
 why doesn't PMC start a [Vote]?
 This topic is eating energy for nothing. There is no point arguing
 furthermore.

 If I understand correctly the problem (even if it was not exactly the
 initial point from Jörg), the basic question could be:
 Should the votes field be reset to 0 for all current bug reports?

 What it should possibly mean:
 Yes = votes are not representative of the users feedback and should not
 really be taken into account.
 No = votes are considered as representative of the users feedback, even old
 votes.


That would be rather silly, since no one has actually proposed setting
the votes to zero.  Look at the title of the thread again.  Do you see
any [PROPOSAL] there?   Resetting the votes was just one option, out
of 5 or 6, that was brought up during a discussion.

My take away from the thread was that the preference is not to do
anything, and in effect continue to ignore the votes.  Whether they
are reset or ignored is immaterial to me.  I'll just work on better
and more accurate ways of getting user feedback, that are not
dependent on Bugzilla votes.

-Rob

 The users community is watching you...

 Hagar



 Le 14/03/2013 09:56, Jörg Schmidt a écrit :

 Hello,

 By a request in the forum
 (http://de.openoffice.info/viewtopic.php?f=1t=61365), I get the
 information, the Issue #3959 was not implemented since 2002, although he has
 already received 355 votes.

 (Note: the implementation of the issues is not particularly important to
 me, I personally have not even voted for it.)

 I know it, earlier in OpenOffice, org, not practice was unfortunately
 votes cast for issues as direct, binding standard for their implementation
 to consider, But how is that today?.

 It is clear to me the AOO is created by volunteers who choose their
 detailed tasks themselves, but should we not also be a concern comply with
 the interests of the users of AOO?
 That would not only be of practical benefit to users, but would also
 enhance the reputation of AOO, as in the practice oriented project.

 Why the latter is important?
 I think because of the positive reputation of AOO in public grow the
 number of our supporters (sponsors, supporters, developers) will be.

 My view:
 We should not emulate LibreOffice because LibreOffice may be innovative,
 but public statements about quality and consistency of LibreOffice are
 devastating.
 For example, the chairman of the FroDeV spoke (a German association for
 the promotion of free software) this publicly recently plain text, see:

 http://permalink.gmane.org/gmane.comp.documentfoundation.libreoffice.discuss.german/13802
 (Sorry only in German)



 My questions are:

 Are there any agreements which result to have the number of votes for an
 issue? Is there some agreement that a high number of votes to be reason, the
 implementation of Issues to be considered as a priority?

 What is your basic view on this?


 Greetings
 Jörg


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Re: A question about existing practices

2013-03-20 Thread Donald Whytock
On Wed, Mar 20, 2013 at 5:03 PM, Rob Weir robw...@apache.org wrote:
 My take away from the thread was that the preference is not to do
 anything, and in effect continue to ignore the votes.  Whether they
 are reset or ignored is immaterial to me.  I'll just work on better
 and more accurate ways of getting user feedback, that are not
 dependent on Bugzilla votes.

Well, you can do both, sort of...showcase the item with the most
votes, perhaps in a blog post, or a regular ML/forum feature,
effectively asking: Is anyone still concerned about this issue?  Is
anyone prepared to take ownership of this issue?

If the answer appears to be no to both, wipe out its votes and see if
it creeps up again.Then proceed to the new most-voted item.
Lather, rinse, repeat.

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Andrea Pescetti

Hagar Delest wrote:

It has worked fine the 5 previous years. So there must be somthing that
has been done on the hosting part.


Someone must have taken action here (imacat again, maybe?) since both 
yesterday and today we had outages and then the normal functioning was 
restored. I was probably just lucky, but I never saw the forum offline 
these days.


Who has shell access to that virtual machine?

Can someone check the MySQL max_connections parameter as asked on this list?

As for the Nagios monitoring http://status.apache.org/ ; indeed the 
current checks are probably not accurate enough to ensure that the 
forums are reachable. They are checking that a URL is active (probably, 
from my reverse engineering, http://user.services.openoffice.org/ , 
which is the only one that returns HTTP code 301 as reported by Nagios) 
so no alerts are sent out if this redirect is active. If we give them a 
better URL, which should likely be something under 
http://forum.openoffice.org/en/forum/ , and a patch to the Nagios config 
they can apply it. Remember that this service is officially unsupported, 
but Infra tries to be helpful nevertheless.


Regards,
  Andrea.

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Re: A question about existing practices

2013-03-20 Thread Hagar Delest

Le 20/03/2013 22:03, Rob Weir a écrit :

My take away from the thread was that the preference is not to do
anything, and in effect continue to ignore the votes.  Whether they
are reset or ignored is immaterial to me.  I'll just work on better
and more accurate ways of getting user feedback, that are not
dependent on Bugzilla votes.


Thanks.
That settles the matter then.

Hagar

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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 5:11 PM, Donald Whytock dwhyt...@gmail.com wrote:
 On Wed, Mar 20, 2013 at 5:03 PM, Rob Weir robw...@apache.org wrote:
 My take away from the thread was that the preference is not to do
 anything, and in effect continue to ignore the votes.  Whether they
 are reset or ignored is immaterial to me.  I'll just work on better
 and more accurate ways of getting user feedback, that are not
 dependent on Bugzilla votes.

 Well, you can do both, sort of...showcase the item with the most
 votes, perhaps in a blog post, or a regular ML/forum feature,
 effectively asking: Is anyone still concerned about this issue?  Is
 anyone prepared to take ownership of this issue?


Won't work.  If you ask a group of people that question and say that
the issues already received many votes, then they will replicate that
result due to anchoring bias:

http://en.wikipedia.org/wiki/Anchoring

So of course you'll see them say that the issues are still important.
We're seeing that bias even today.

But the problem is our most frequently-requested features today,
namely iOS and Android support, are not even listed in Bugzilla as
issues.

So my approach will be to not use Bugzilla issues at all.

-Rob

 If the answer appears to be no to both, wipe out its votes and see if
 it creeps up again.Then proceed to the new most-voted item.
 Lather, rinse, repeat.

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Re: A question about existing practices

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 5:22 PM, Rob Weir robw...@apache.org wrote:
 On Wed, Mar 20, 2013 at 5:11 PM, Donald Whytock dwhyt...@gmail.com wrote:
 On Wed, Mar 20, 2013 at 5:03 PM, Rob Weir robw...@apache.org wrote:
 My take away from the thread was that the preference is not to do
 anything, and in effect continue to ignore the votes.  Whether they
 are reset or ignored is immaterial to me.  I'll just work on better
 and more accurate ways of getting user feedback, that are not
 dependent on Bugzilla votes.

 Well, you can do both, sort of...showcase the item with the most
 votes, perhaps in a blog post, or a regular ML/forum feature,
 effectively asking: Is anyone still concerned about this issue?  Is
 anyone prepared to take ownership of this issue?


 Won't work.  If you ask a group of people that question and say that
 the issues already received many votes, then they will replicate that
 result due to anchoring bias:

 http://en.wikipedia.org/wiki/Anchoring

 So of course you'll see them say that the issues are still important.
 We're seeing that bias even today.

 But the problem is our most frequently-requested features today,
 namely iOS and Android support, are not even listed in Bugzilla as
 issues.

 So my approach will be to not use Bugzilla issues at all.


Sorry, I should mention that I have no objections if you want to do
something else.  But IMHO if you do not reset the votes then it will
take another decade for a RFE from today to have the same opportunity
for votes as an issue from 2002.  So going down that path is a
exercise in futility as far as I can tell.  Better to start from
scratch with a well-designed survey.  That's my preference and choice,
but I don't want to force it on anyone else if you have a different
approach that makes sense to you.

-Rob

 -Rob

 If the answer appears to be no to both, wipe out its votes and see if
 it creeps up again.Then proceed to the new most-voted item.
 Lather, rinse, repeat.

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Rob Weir
On Wed, Mar 20, 2013 at 12:01 PM, FR web forum ooofo...@free.fr wrote:
If this is going to be a regular occurrence
 Sorry but the best thing to do is to fix this issue.

Yes, that would be best.  But this does not appear to be happening
very quickly, so my suggestion is one way to keep the users informed
while we wait for the best to happen.  In this case we've had outages
over 8 days.  But even if this was just a 1 hour outage, having a
place on our website where we let users know we're investigating is
better than an error message.

-Rob

 Since a couple of days, I asked to check the MySQL
 max_connections parameter.
 Somebody did it?

 With each passing day, we lose users that
 search some help on other forums.

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Re: Forums down (SQL error: Too many connections [1040])

2013-03-20 Thread Dave Fisher
In these situations it is best to get on irc #asfinfra and ask in general about 
it. Imacat might be there but there is usually at least one infra person on 
line.

Sent from my iPhone

On Mar 20, 2013, at 2:15 PM, Andrea Pescetti pesce...@apache.org wrote:

 Hagar Delest wrote:
 It has worked fine the 5 previous years. So there must be somthing that
 has been done on the hosting part.
 
 Someone must have taken action here (imacat again, maybe?) since both 
 yesterday and today we had outages and then the normal functioning was 
 restored. I was probably just lucky, but I never saw the forum offline these 
 days.
 
 Who has shell access to that virtual machine?
 
 Can someone check the MySQL max_connections parameter as asked on this list?
 
 As for the Nagios monitoring http://status.apache.org/ ; indeed the current 
 checks are probably not accurate enough to ensure that the forums are 
 reachable. They are checking that a URL is active (probably, from my reverse 
 engineering, http://user.services.openoffice.org/ , which is the only one 
 that returns HTTP code 301 as reported by Nagios) so no alerts are sent out 
 if this redirect is active. If we give them a better URL, which should likely 
 be something under http://forum.openoffice.org/en/forum/ , and a patch to the 
 Nagios config they can apply it. Remember that this service is officially 
 unsupported, but Infra tries to be helpful nevertheless.
 
 Regards,
  Andrea.
 
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Re: Starting Introduction to Contributing to Apache OpenOffice Module

2013-03-20 Thread Keith N. McKenna

Steven Vollmer wrote:

Hello, I'm Steve; from Visalia, California USA (Central California)

I'm interested in documentation - completely a newbie. I might
consider other areas to participate in as I learn more.

I have an MS in Education Administration, and BA in Psych. I hope to
 participate in group projects, and contribute to the documentation
projects.


Greetings Steve and welcome to Apache OpenOffice. As you are interested 
in documentation I suggest that you check out the documentation intro at 
http://openoffice.apache.org/orientation/intro-doc.html. Also subscribe 
to the documentation mailing list at 
mailto:doc-subscr...@openoffice.apache.org. You will receive a reply 
with instructions to verify your e-mail address. Follow the instructions 
and you will receive a second e-mail confirming your subscription. Th 
doc list is where we discuss the nuts and bolts of the documentation.


Regards
Keith N. McKenna


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