Re: [IxDA Discuss] Use of colors/shapes in tools for education

2008-01-03 Thread Paul Eisen
colors that are roughly equally spaced around this diagram. Paul Eisen Principal User Experience Architect tandemseven http://www.tandemseven.com *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register

Re: [IxDA Discuss] Really interesting article on IxD on Core77

2008-01-16 Thread Paul Eisen
by accident. After all, it hasn't always been the case that someone does or does not know *what* they're doing. Many products unfortunately still infest this world where someone -- usually an unwitting coder or software architect -- didn't even know *that* they were doing (design). Paul Eisen

Re: [IxDA Discuss] Differnce between user interface and interactiodesign?

2008-01-25 Thread Paul Eisen
- refer to people who *develop* interfaces as designers. But that opens up a whole new can of worms that I doubt I have the appetite for. Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http://www.tandemseven.com

Re: [IxDA Discuss] home links

2008-02-03 Thread Paul Eisen
-10 items each). I'm curious about the relative use of the Home link in the banner compared with the logo itself. Do you have any data to share about this comparison? Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http

Re: [IxDA Discuss] home links

2008-02-04 Thread Paul Eisen
than pure function. I *love* the seatbelt analogy, Jeff. So often we as interaction designers get caught up in designing to reflect or incent usage patterns, and forget the importance of communicating brand image - such as trust and confidence - through design elements. Paul Eisen Principal User

Re: [IxDA Discuss] Yo gender-neutral singular pronoun has arrived atlast!

2008-03-14 Thread Paul Eisen
They has been used as an informal replacement for he or she or one, as in Each student should hand in their assignment when they finish it. It's not grammatically correct, but it is universally understood. Paul Eisen Principal User Experience Architect tandemseven [EMAIL PROTECTED] http

Re: [IxDA Discuss] Coming Soon Pages

2008-03-19 Thread Paul Eisen
beside the label that will eventually be a live link leading to a page with real content. Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http://www.tandemseven.com Welcome

Re: [IxDA Discuss] Desktop application menus

2008-04-30 Thread Paul Eisen
for details. Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http://www.tandemseven.com Welcome to the Interaction Design Association (IxDA)! To post to this list

Re: [IxDA Discuss] Combining input and search field

2008-05-11 Thread Paul Eisen
alternative [Push buttons] Submit; Back or Cancel (depending on the interaction model) Pardon the coarse wording; could definitely use some cleanup. Other thoughts? Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http://www.tandemseven.com

Re: [IxDA Discuss] Thoughts on Tourfilter

2008-06-01 Thread Paul Eisen
, I am frustrated because keyboard navigation won't allow me to browse the options before choosing one and navigating to the next page. Simple, yet so often violated on the web. Paul ~ Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http

Re: [IxDA Discuss] [PLUG] glassdoor.com goes live

2008-06-12 Thread Paul Eisen
of the monetary value of their job? Paul Eisen Principal User Experience Architect tandemseven 416.840.4447 office/mobile [EMAIL PROTECTED] http://www.tandemseven.com Welcome to the Interaction Design Association (IxDA)! To post to this list

Re: [IxDA Discuss] Hiding and Disabling Menu Items

2008-07-01 Thread Paul Eisen
this). In addition to your suggestion about the wordy tooltip, one often overlooked area of online help in traditional software is information not only about what a field or UI element DOES, but also how to find it and how to enable it. Paul Eisen Principal User Experience Architect tandemseven

Re: [IxDA Discuss] Hiding and Disabling Menu Items

2008-07-02 Thread Paul Eisen
that are sometimes available to a particular user, but not in the current context. Hide options that are never available to a particular user. The latter point is important when considering features to which not all user roles have access. Leaving those showing but disabled can be frustrating. Paul

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling Menu Items)

2008-07-03 Thread Paul Eisen
. Paul Eisen Principal User Experience Architect tandemseven -Original Message- From: Dan Saffer snip The system should never present an error message to a user unless the user has done everything right but the system itself cannot respond correctly. Users should otherwise never be allowed

Re: [IxDA Discuss] Should persuasion be left to marketers?

2008-07-06 Thread Paul Eisen
?ie=UTF8s=booksqid=1215398882sr=8-1 Paul Eisen Principal User Experience Architect tandemseven Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http

Re: [IxDA Discuss] Physical controls attached to an LCD screen

2008-07-23 Thread Paul Eisen
http://girtonlabs.googlepages.com/sensesurface Thanks for pointing this out, Fred. Interesting technology. This type of input device certainly opens up some new possibilities. Paul Eisen Principal User Experience Architect tandemseven

Re: [IxDA Discuss] Looking for finding around URLs

2008-08-28 Thread Paul Eisen
/aug99.asp. HFI probably has some newer and relevant stuff also summarized in their Technical Material. Good luck! Let us know what you find. ~ Paul Eisen Principal User Experience Architect tandemseven Welcome to the Interaction

Re: [IxDA Discuss] Next previous button order

2008-09-16 Thread Paul Eisen
on the right side of the panel, as opposed to adjacent to one another. Paul Eisen Principal User Experience Architect tandemseven -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tamlyn Rhodes Sent: Monday, September 15, 2008 10:40 AM To: IxDA Subject: [IxDA

Re: [IxDA Discuss] Why Understanding Business Models is Important to Ix Designers

2008-09-24 Thread Paul Eisen
/searching_for_the_center_of_design. I found it by a web search on the term value centered design. Paul Eisen Principal User Experience Architect tandemseven Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED

Re: [IxDA Discuss] Site Map - How important is it as a link?

2008-10-01 Thread Paul Eisen
of the global nav still plays a critical role in enabling the user to navigate from here to where I want to be reliably and with confidence. Paul Eisen Principal User Experience Architect tandemseven Welcome to the Interaction Design

Re: [IxDA Discuss] How to represent overlapping objects

2008-10-12 Thread Paul Eisen
a visual indicator among the cluster, which, on mouseover, presents a small pop-up panel with just the clustered area zoomed in for better visual discernment and selection? So that the indicators don't add too much noise, they can be dim and then grow brighter when the pointer gets close. Paul

Re: [IxDA Discuss] consistency or usability

2008-10-15 Thread Paul Eisen
the consistency of your design to your project stakeholders. Paul Eisen Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List

Re: [IxDA Discuss] consistency or usability

2008-10-15 Thread Paul Eisen
Nick wrote: There are times when the user may not expect or predict, but things have to make sense in context. If making sense in context means presenting in an inconsistent way with other contexts, then why wouldn't you? You would. And the distinct context would justify your change. So in

Re: [IxDA Discuss] New thread notifications for IxDA Discuss

2008-10-31 Thread Paul Eisen
Jeff, Thanks are due to you and all those who made this subscription option possible. My email client was flooded with IxDA chatter. This is the perfect solution. Paul Eisen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org

Re: [IxDA Discuss] Good examples of Help Tooltips

2008-11-07 Thread Paul Eisen
How about a non-standard, multiline tooltip? Same simple presentation as the standard tooltip, showing on mouseover with a reasonable delay. See, for example, the way news story abstracts display upon rollover of the headline in the CNN news gadget:

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Paul Eisen
Outstanding post, Jared. I particularly applaud your characterization of personas, their role in guiding UCD (and distinguishing it from ACD), and the need to focus on qualities that actually impact design. That for me is the key to crafting a set of personas - to create as FEW personas as is

Re: [IxDA Discuss] Question: How to show discounted pricing to members without logging in to a site

2008-11-14 Thread Paul Eisen
I had a very similar problem to solve in a recent B-to-B e-commerce project for a different industry (HVAC parts ordering). Input and feedback I got from users led me to conclude that they are happy to log in to see their discounted pricing. They prefer this to not knowing the price until they add

Re: [IxDA Discuss] Data to support the ROI of an Intranet re-design

2009-01-17 Thread Paul Eisen
Neil, with respect to testimonials on business impact, the Neilsen Norman reports suggested by Angel's earlier post is a good start. With respect to quantitative ROI of community features, however, I would be surprised if there is any decent numbers out there that you could apply to your own

Re: [IxDA Discuss] Items appearing more than once in a navigation

2009-01-29 Thread Paul Eisen
I can't reference research to support this - and I'm not a guru - but I am a strong proponent of the principal that content should live in only one location, as represented in the breadcrumbs and other primary navigational mechanisms. Convenient links can and should be located wherever this

Re: [IxDA Discuss] Looking for feedback on three options for a website design

2009-02-23 Thread Paul Eisen
Irrespective of the clean design and professional look of version 3, the photos create an emotional connection that strongly trumps the other two. Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=39055

[IxDA Discuss] Best Practices in Portal Design

2009-11-12 Thread Paul Eisen
need to make sure I pay attention to? Thanks, Paul ~ Paul Eisen Principal User Experience Architect tandemseven http://www.tandemseven.comhttp://www.tandemseven.com/ Welcome to the Interaction Design Association (IxDA)! To post

Re: [IxDA Discuss] Work in groups or as individuals in your IxD work

2009-11-17 Thread Paul Eisen
Dave asks, ...how often do you find yourself collaborating on group work in your specific role as an IxD or UX designers? Here's one data point: Over the past 20 years, in the role of IxD or UX design, I'd estimate that somewhere around 50% of the projects I've worked on were collaborative with

[IxDA Discuss] Need for Portal Design Guidelines?

2009-11-17 Thread Paul Eisen
A few days ago I posted a question about existing materials out there on portal design (http://www.ixda.org/discuss.php?post=47358#47358). I'm very surprised that there was no response. I'm starting a new thread rather than posting a second item to the same thread to ask a closely related

Re: [IxDA Discuss] Need for Portal Design Guidelines?

2009-11-18 Thread Paul Eisen
Thanks for the case studies, Paul. My experience is similar to yours - nothing will trump the importance of user research and other discovery and user-centered activities to shape the needs of the portal solution to the specific organization. Still, do you not find repeating patterns among these

Re: [IxDA Discuss] Need for Portal Design Guidelines?

2009-11-20 Thread Paul Eisen
Thanks to all for the additional comments and links. Chris, your suggestion to emphasize practical guidelines make good sense; I am perhaps using the term best practices too loosely in this thread. Tanya, I'm looking forward to reading through the ATG design process paper. John, thanks for

Re: [IxDA Discuss] Can anyone point me to research about hiding interface elements?

2010-02-18 Thread Paul Eisen
I am also a supporter of the guideline of graying out any fields or controls that are not available in the current context, but can be made available to the user by shifting the context. Among other reasons stated above, another advantage is that tooltips can be displayed on the inactive fields or