Hi,
I don't like unsophisticated at all, sounds negative to the
person. Maybe users don't have experience using a particular
application but that does not mean that they are unsophisticated.
Novice and unexperienced sounds much better to me...
Alex
. . . . . . . . . . . . . . . . . . . . . .
Thanks everyone!
I think I am going to suggest that my director of product describe
our users in terms of different levels of literacy as well as perhaps
create a few cool descriptions like Catriona mentioned to help us talk
about them in short hand.
I also agree that I am need to build empathy
:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [IxDA Discuss] unsophisticated users
Thanks everyone!
I think I am going to suggest that my director of product describe
our users in terms of different levels of literacy as well as perhaps
create a few cool descriptions like Catriona mentioned to help us
Hi Everyone --
I am having a bit of a terminology problem within my company. Most of the
product people and developers like to refer to our users as
unsophisticated (a euphemism for dumb). My understanding of the majority
of our users is that they are generally of a lower socio-economic level and
web-challenged ?
seriously though, try 'novice'
personas almost always help, IMHO
jd
On Jun 3, 2008, at 11:15 AM, Alla Zollers wrote:
Hi Everyone --
I am having a bit of a terminology problem within my company. Most
of the
product people and developers like to refer to our users as
this is an interesting option - depends on the context ;-)
http://everything2.com/index.pl?node_id=1418715
There are many different types of computer users out there; here is a
list of the better known ones and descriptions on each.
Joe Sixpack - Owns a computer, but doesn't use it very
There's nothing necessarily wrong with the term unsophisticated,
though new or novice might be more neutral. However, it sounds as if
the developers product folks in your organization have a specific
perception of the typical end-user that no new phrase is going to
change. If it's important to
Naive? It's used fairly often in a variety of contexts to describe
any group of people who are unacquainted with the basics of whatever
you are discussing.
At 11:15 AM -0700 6/3/08, Alla Zollers wrote:
Hi Everyone --
I am having a bit of a terminology problem within my company. Most of the
PROTECTED]
Subject: [IxDA Discuss] unsophisticated users
Hi Everyone --
I am having a bit of a terminology problem within my company. Most of
the
product people and developers like to refer to our users as
unsophisticated (a euphemism for dumb). My understanding of the
majority
of our users
I have used 'novice'
--- On Tue, 6/3/08, Katie Albers lt;[EMAIL PROTECTED]gt; wrote:
From: Katie Albers lt;[EMAIL PROTECTED]gt;
Subject: Re: [IxDA Discuss] unsophisticated users
To: Alla Zollers lt;[EMAIL PROTECTED]gt;, [EMAIL PROTECTED]
Date: Tuesday, June 3, 2008, 4:03 PM
Naive? It's used
I personally think that, in the end of the day, is not just about just
being politically correct when talking about the users (well...
being respectful and polite is always nice!), but also about
communicating clearly their background, needs and intentions.
I'd go with Becky checklist to start,
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