RE: Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-11 Thread Shelly Schneider
Thank you, Simon! That was exactly the problem! I turned off Microsoft Security Essentials [MSE] and that solved the problem. I first tried to disable the Adobe .exe files - that didn't help. I had to disable MSE. I did alert the folks I had talked to at Adobe support, so hopefully they can post

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-10 Thread Shelly Schneider
Thank you, Simon! That was exactly the problem! I turned off Microsoft Security Essentials [MSE] and that solved the problem. I first tried to disable the Adobe .exe files - that didn't help. I had to disable MSE. I did alert the folks I had talked to at Adobe support, so hopefully they can post

Re: Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread rebecca officer
Hi Shelly Sounds like you've got a solution, which is great. In case you or others are interested, we deal with covers by making a separate 1-page PDF from the graphics program (currently Illustrator). In our FM file, we put a holding page. Once we've made the final PDF from Framemaker, we use

Re: Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread Matt Sullivan
Hmm, Sounds like either a printer driver issue (are you using Adobe PDF?) or an issue with the PDF. I would open the PDF into Illustrator, and resave as PDF with Illustrator editing capabilities. -Matt Matt Sullivan technical communication | online training | eLearning twitter:

Re: Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread Simon BUCH
Hello Shelly, Are you perhaps using Microsoft Security Essentials [MSE] on your workstation? I have found from experience with customers that the Microsoft Anti-virus Solution is way too aggressive, and was causing FrameMaker and/or Acrobat Distiller to hand while attempting to print any

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread rebecca officer
Hi Shelly Sounds like you've got a solution, which is great. In case you or others are interested, we deal with covers by making a separate 1-page PDF from the graphics program (currently Illustrator). In our FM file, we put a "holding" page. Once we've made the final PDF from Framemaker, we use

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread Matt Sullivan
Hmm, Sounds like either a printer driver issue (are you using Adobe PDF?) or an issue with the PDF. I would open the PDF into Illustrator, and resave as PDF with Illustrator editing capabilities. -Matt Matt Sullivan technical communication | online training | eLearning twitter:

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-07 Thread Simon BUCH
Hello Shelly, Are you perhaps using Microsoft Security Essentials [MSE] on your workstation? I have found from experience with customers that the Microsoft Anti-virus Solution is way too aggressive, and was causing FrameMaker and/or Acrobat Distiller to hand while attempting to print any

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-06 Thread Shelly Schneider
I have cover art using a PDF file. The cover bleeds on all edges. I have been using this from at least Frame 7 up through Frame 10, with no issues. My company purchased FrameMaker 11 and Acrobat Pro 11 for a new 64 bit computer. Frame hangs when I try to Save as PDF or print to .ps using the

Save as PDF hangs FrameMaker 11, with PDF cover art

2013-03-05 Thread Shelly Schneider
I have cover art using a PDF file. The cover bleeds on all edges. I have been using this from at least Frame 7 up through Frame 10, with no issues. My company purchased FrameMaker 11 and Acrobat Pro 11 for a new 64 bit computer. Frame hangs when I try to Save as PDF or print to .ps using the