Re: Zapf Dingbats mystery

2009-02-27 Thread Steve Rickaby
I raised the ATM issue with Brian... Thanks for persevering. Update to info below. I have just uninstalled ATM and restarted PC App but it has made no difference. I am using Adobe Acrobat 3D v7.0.7. My new PC has Win XP Pro SP2. All programs have been clean installed and fonts reinstalled.

Re: Zapf Dingbats mystery

2009-02-27 Thread Lin Sims
As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but

Re: Zapf Dingbats mystery

2009-02-27 Thread Steve Rickaby
Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but

RE: Zapf Dingbats mystery

2009-02-27 Thread Combs, Richard
To: Lin Sims Cc: fram...@frameusers.com Subject: Re: Zapf Dingbats mystery Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I

Re: Zapf Dingbats mystery

2009-02-27 Thread Lin Sims
[mailto:framers- boun...@lists.frameusers.com] On Behalf Of Steve Rickaby Sent: Friday, February 27, 2009 9:14 AM To: Lin Sims Cc: fram...@frameusers.com Subject: Re: Zapf Dingbats mystery Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm

RE: Zapf Dingbats mystery

2009-02-27 Thread Combs, Richard
I hastily wrote: Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. Sorry, I should have suggested an alternative course of action. This typeface is available from Adobe in PostScript Type 1 ($26) and OpenType ($29) versions (

Re: Zapf Dingbats mystery

2009-02-27 Thread Art Campbell
Updating to a newer/OpenType version of the font was suggested 3 days ago ;- ) Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson

Zapf Dingbats mystery

2009-02-27 Thread Steve Rickaby
I raised the ATM issue with Brian... >Thanks for persevering. Update to info below. > >I have just uninstalled ATM and restarted PC & App but it has made no >difference. I am using Adobe Acrobat 3D v7.0.7. My new PC has Win XP Pro >SP2. All programs have been clean installed and fonts

Zapf Dingbats mystery

2009-02-27 Thread Lin Sims
As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but

Zapf Dingbats mystery

2009-02-27 Thread Steve Rickaby
Hi Lin >As I recall, I had the same problem with that until I actually copied >the old Dingbats.pfm/pfb font files from my home computer to the >windows\fonts folder on my work machine. Prior to invoking the sneaker >net, I was able to see the symbol I selected in FM documents when I >was at

Zapf Dingbats mystery

2009-02-27 Thread Combs, Richard
7, 2009 9:14 AM > To: Lin Sims > Cc: framers at frameusers.com > Subject: Re: Zapf Dingbats mystery > > Hi Lin > > >As I recall, I had the same problem with that until I actually copied > >the old Dingbats.pfm/pfb font files from my home computer to the > &g

Zapf Dingbats mystery

2009-02-27 Thread Lin Sims
lists.frameusers.com [mailto:framers- >> bounces at lists.frameusers.com] On Behalf Of Steve Rickaby >> Sent: Friday, February 27, 2009 9:14 AM >> To: Lin Sims >> Cc: framers at frameusers.com >> Subject: Re: Zapf Dingbats mystery >> >> Hi Lin >> >> >As

Zapf Dingbats mystery

2009-02-27 Thread Combs, Richard
I hastily wrote: > Please be aware that Zapf Dingbats is a copyrighted work that may not > simply be passed around freely. Sorry, I should have suggested an alternative course of action. This typeface is available from Adobe in PostScript Type 1 ($26) and OpenType ($29) versions (

Zapf Dingbats mystery

2009-02-27 Thread Art Campbell
Updating to a newer/OpenType version of the font was suggested 3 days ago ;- ) Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

Re: Zapf Dingbats mystery

2009-02-25 Thread Steve Rickaby
Here is some additional information from colleague in response to the queries that Art, Lester and other raised... At 09:18 +0100 25/2/09, White Brian wrote: 1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 FM6. 2- Hard printing displays exactly as shown on screen. I've tried

Re: Zapf Dingbats mystery

2009-02-25 Thread Art Campbell
But he still doesn't say if the system default printer is set to Adobe PDF or a hard printer somewhere, which is a key diagnostic... Are there any other users at his site who can open the file? Given that it works on your system, that he may be running three unsupported versions of (FM 5-7) on a

Zapf Dingbats mystery

2009-02-25 Thread Steve Rickaby
Here is some additional information from colleague in response to the queries that Art, Lester and other raised... At 09:18 +0100 25/2/09, White Brian wrote: >1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 & FM6. > >2- Hard printing displays exactly as shown on screen. I've tried

Zapf Dingbats mystery

2009-02-25 Thread Art Campbell
But he still doesn't say if the system default printer is set to Adobe PDF or a hard printer somewhere, which is a key diagnostic... Are there any other users at his site who can open the file? Given that it works on your system, that he may be running three unsupported versions of (FM 5-7) on a

Zapf Dingbats mystery

2009-02-24 Thread Steve Rickaby
I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats,

Re: Zapf Dingbats mystery

2009-02-24 Thread Art Campbell
You don't mention if it's an on-screen problem, or also shows up in printed copy, both PDF and hard copy... Also, does Dingbats display and print OK in other applications? It's possible that he's using a printer's hard fonts. So a good first thing to check would be that his system default printer

Re: Zapf Dingbats mystery

2009-02-24 Thread Les Smalley
Does your colleague actually have the Zapf Dingbat font installed?  Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not

Re: Zapf Dingbats mystery

2009-02-24 Thread Steve Rickaby
At 08:12 -0800 24/2/09, Les Smalley wrote: Does your colleague actually have the Zapf Dingbat font installed? Did this happen in FM 6 also or did the dingbat characters display correctly? Everything worked as expected in FrameMaker 6, as I understand it. Do any error messages appear in the FM

RE: Zapf Dingbats mystery

2009-02-24 Thread Les Smalley
I received a reply directly that may shed additional light on this question. It is always important to know what changed when things that once worked nicely suddenly go awry, so finding out if a system update or other external activity may have occurred which might be the source of the font

Zapf Dingbats mystery

2009-02-24 Thread Steve Rickaby
I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats,

Zapf Dingbats mystery

2009-02-24 Thread Art Campbell
You don't mention if it's an on-screen problem, or also shows up in printed copy, both PDF and hard copy... Also, does Dingbats display and print OK in other applications? It's possible that he's using a printer's hard fonts. So a good first thing to check would be that his system default printer

Zapf Dingbats mystery

2009-02-24 Thread Les Smalley
Does your colleague actually have the Zapf Dingbat font installed?? Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not

Zapf Dingbats mystery

2009-02-24 Thread Steve Rickaby
At 08:12 -0800 24/2/09, Les Smalley wrote: >Does your colleague actually have the Zapf Dingbat font installed? Did this >happen in FM 6 also or did the dingbat characters display correctly? Everything worked as expected in FrameMaker 6, as I understand it. >Do any error messages appear in the

Zapf Dingbats mystery

2009-02-24 Thread Les Smalley
I received a reply directly that may shed additional light on this question. It is always important to know what changed when things that once worked nicely suddenly go awry, so finding out if a system update or other "external" activity may have occurred which might be the source of the font