RE: FrameMaker 9 Internal error 9004 issue

2015-06-17 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Frank Ripp said: ? Maybe it is time - if I upgrade, should it be to Frame 12 or Frame 2015? Hmmm ... probably worth just going to FrameMaker 2015 in your case, I would think? The cost for either upgrade (well ... not an upgrade really, since it is a new purchase cost!) would be the same for

Re: FrameMaker 9 Internal error 9004 issue

2015-06-16 Thread Robert Lauriston
@lists.frameusers.com Cc: Frank Ripp Subject: FrameMaker 9 Internal error 9004 issue Hi Framers, I’m running Frame 9 (v9.0p255) under Windows 7 on a Dell Latitude with 16 GB of RAM. The software was recently installed, and for a few weeks everything worked as expected. Today, when I open

RE: FrameMaker 9 Internal error 9004 issue

2015-06-15 Thread Frank Ripp
: Frank Ripp Subject: FrameMaker 9 Internal error 9004 issue Hi Framers, I'm running Frame 9 (v9.0p255) under Windows 7 on a Dell Latitude with 16 GB of RAM. The software was recently installed, and for a few weeks everything worked as expected. Today, when I open *any* existing Frame document

Re: FrameMaker 9 Internal error 9004 issue

2015-06-13 Thread Wim Hooghwinkel - iDTP
Did you try to open frame as administrator - maybe only once is enough. I think you need local administrator rights to work with FM. Also check your local user folder. That must be accessible and writable. Kind regards, Wim Hooghwinkel ___ You

Re: FrameMaker 9 Internal error 9004 issue

2015-06-13 Thread Robert Lauriston
If it needs Run as Administrator, you might need to modify the shortcut that starts the application. I have one application I had to do that for in Windows 7 64-bit. On Sat, Jun 13, 2015 at 12:04 PM, Wim Hooghwinkel - iDTP w...@idtp.eu wrote: Did you try to open frame as administrator - maybe

FrameMaker 9 Internal error 9004 issue

2015-06-12 Thread Frank Ripp
Hi Framers, I'm running Frame 9 (v9.0p255) under Windows 7 on a Dell Latitude with 16 GB of RAM. The software was recently installed, and for a few weeks everything worked as expected. Today, when I open *any* existing Frame document: 1) The document is blank. 2) When I close the

Re: FrameMaker 9 Internal error 9004 issue

2015-06-12 Thread Robert Lauriston
64-bit Windows 7 is not a supported OS for FrameMaker 9, it's designed for 32-bit XP or Vista. Have you tried installing in compatibility mode? Here's an old Adobe forum thread on the subject: https://forums.adobe.com/message/2992588 On Fri, Jun 12, 2015 at 2:34 PM, Frank Ripp

RE: FrameMaker 9 Internal error 9004 issue

2015-06-12 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Lauriston Sent: Friday, June 12, 2015 2:45 PM To: Frank Ripp; framers@lists.frameusers.com Subject: Re: FrameMaker 9 Internal error 9004 issue 64-bit Windows 7 is not a supported OS for FrameMaker 9, it's designed for 32-bit XP or Vista. Have you tried installing in compatibility mode? Here's