:[EMAIL PROTECTED]
.com] On Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 1:41 PM
To: Rene Stephenson; John Sgammato; framers@lists.frameusers.com
Subject: RE: FM v. RoboHelp
Very true. However, I didn't mention that there are 4 writers on the
team who ARE using RH to create content
=adamsglobalization.com at lists.frameusers.com
[mailto:framers-bounces+acarrico=adamsglobalization.com at lists.frameusers
.com] On Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 1:41 PM
To: Rene Stephenson; John Sgammato; framers at lists.frameusers.com
Subject: RE: FM v. RoboHelp
Very true
Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 2:10 PM
To: framers@lists.frameusers.com
Subject: FM v. RoboHelp
No, it's not a typo. No, we're not being asked to use Word
The person in charge of quality for our company does
Message-
From: framers-bounces+jsgammato=imprivata@lists.frameusers.com
[mailto:framers-bounces+jsgammato=imprivata.com at lists.frameusers.com] On
Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 2:10 PM
To: framers at lists.frameusers.com
Subject: FM v. RoboHelp
No, it's not a typo
No, it's not a typo. No, we're not being asked to use Word
The person in charge of quality for our company does not seem to
understand why we don't use RoboHelp to create content for our software
manuals. After all, every office has RoboHelp (not the Adobe version),
so what's the big deal?
To: framers@lists.frameusers.com
Subject: FM v. RoboHelp
No, it's not a typo. No, we're not being asked to use Word
The person in charge of quality for our company does not seem to
understand why we don't use RoboHelp to create content for our software
manuals. After all, every office has
!
:)
-Original Message-
From: John Sgammato [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 20, 2007 11:30 AM
To: Lin Surasky; framers@lists.frameusers.com
Subject: RE: FM v. RoboHelp
I think you're right on, Lin.
You know the tools you need to produce your deliverables.
I don't tell
Agreed, John. Let the expert decide the appropriate tool.
However, it may be helpful to provide a quick synopsis of the strengths and
weaknesses of each program, followed by audience analysis, customer
expectations, and deliverable requirements, and then by drawing the inevitable
conclusion.
@lists.frameusers.com
Subject: FM v. RoboHelp
No, it's not a typo. No, we're not being asked to use Word
The person in charge of quality for our company does not seem to
understand why we don't use RoboHelp to create content for our software
manuals. After all, every office has RoboHelp
You could really stir the pot by throwing ePublisher in the mix as a
single-sourcing solution. g There's an import utility available for
ePublisher that can take any RH project and convert it to MIF, retaining links
and mapping formats as you determine in the interface. Depending on the size
To: framers@lists.frameusers.com
Subject: RE: FM v. RoboHelp
The last time I had to use RH to create printable output,
there was a substantial amount of clean-up work involved each
time between creating the Word version with all the
print-friendly stuff like continuation statements on pages,
etc
Hi Lin,
Your Quality person is way off mark. Sounds to me like you know what you
are talking about.
By the by, in the odd case where I've been required to submit HTML files
(for help systems), I've also used FM - Mif2Go with great results.
But, HTML is rare for me. The majority of my
PROTECTED]
On Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 12:22 PM
To: Gagne, Bernard (Bolton)
Cc: framers@lists.frameusers.com
Subject: RE: FM v. RoboHelp
No, I had the same thought. Just didn't know who to ask, as I'm sure no
one will divulge such valuable information before its time
at lists.frameusers.com] On
Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 2:10 PM
To: framers at lists.frameusers.com
Subject: FM v. RoboHelp
No, it's not a typo. No, we're not being asked to use Word
The person in charge of "quality" for our company does not seem to
underst
!
:)
> -Original Message-
> From: John Sgammato [mailto:jsgammato at IMPRIVATA.com]
> Sent: Wednesday, June 20, 2007 11:30 AM
> To: Lin Surasky; framers at lists.frameusers.com
> Subject: RE: FM v. RoboHelp
>
> I think you're right on, Lin.
> You know the tools
Agreed, John. Let the expert decide the appropriate tool.
However, it may be helpful to provide a quick synopsis of the strengths and
weaknesses of each program, followed by audience analysis, customer
expectations, and deliverable requirements, and then by drawing the inevitable
conclusion.
To: John Sgammato; Lin Surasky; framers at lists.frameusers.com
Subject: RE: FM v. RoboHelp
Agreed, John. Let the expert decide the appropriate tool.
However, it may be helpful to provide a quick synopsis of the
strengths and weaknesses of each program, followed
You could really stir the pot by throwing ePublisher in the mix as a
single-sourcing solution.There's an import utility available for
ePublisher that can take any RH project and convert it to MIF, retaining links
and mapping formats as you determine in the interface. Depending on the size
sers.com
> [mailto:framers-bounces+jsgammato=imprivata.com at lists.frameusers.com] On
> Behalf Of Lin Surasky
> Sent: Wednesday, June 20, 2007 2:10 PM
> To: framers at lists.frameusers.com
> Subject: FM v. RoboHelp
>
> No, it's not a typo. No, we're not being asked to use Word
>
at lists.frameusers.com] On Behalf
Of Rene Stephenson
Sent: Wednesday, June 20, 2007 3:02 PM
To: Lin Surasky; John Sgammato; framers at lists.frameusers.com
Subject: RE: FM v. RoboHelp
You could really stir the pot by throwing ePublisher in the mix as a
single-sourcing solution.There's an import utility available
alf Of Gagne, Bernard (Bolton)
> Sent: Wednesday, June 20, 2007 12:19 PM
> To: framers at lists.frameusers.com
> Subject: RE: FM v. RoboHelp
>
> In all of this, one thought occurred to me and it regards the
> upcoming release of Frame 8 later this year.
> Since RoboHelp is now an
Lin -
When you make your argument, specify your deliverables. That includes
printable PDFs, with TOC, Indexes, and an attractive, readable format
that pleases the customer and shows off the company to its best
advantage.
If RH cannot produce the required deliverables, then it is not the right
The last time I had to use RH to create printable output, there was a
substantial amount of clean-up work involved each time between creating the
Word version with all the print-friendly stuff like continuation statements on
pages, etc., and then output to PDF and all the security stuff. For a
age-
> From:
> framers-bounces+lin.surasky=retalix.com at lists.frameusers.com
> [mailto:framers-bounces+lin.surasky=retalix.com at lists.frameuse
rs.com] On Behalf Of Rene Stephenson
> Sent: Wednesday, June 20, 2007 12:59 PM
> To: framers at lists.frameusers.com
> Subjec
com at lists.frameuse
rs.com] On Behalf Of Rene Stephenson
> Sent: Wednesday, June 20, 2007 12:59 PM
> To: framers at lists.frameusers.com
> Subject: RE: FM v. RoboHelp
>
> The last time I had to use RH to create printable output,
> there was a substantial amount of clean-up work i
Hi Lin,
Your "Quality" person is way off mark. Sounds to me like you know what you
are talking about.
By the by, in the odd case where I've been required to submit HTML files
(for help systems), I've also used FM -> Mif2Go with great results.
But, HTML is rare for me. The majority of my
-seattle@lists.frameusers.com
[mailto:framers-bounces+scavanaugh=nat-seattle.com at lists.frameusers.com]
On Behalf Of Lin Surasky
Sent: Wednesday, June 20, 2007 12:22 PM
To: Gagne, Bernard (Bolton)
Cc: framers at lists.frameusers.com
Subject: RE: FM v. RoboHelp
No, I had the same thought. Just
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