RE: FrameMaker 9 "Internal error 9004" issue

2015-06-16 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Frank Ripp said: ? Maybe it is time - if I upgrade, should it be to Frame 12 or "Frame 2015"? Hmmm ... probably worth just going to FrameMaker 2015 in your case, I would think? The cost for either upgrade (well ... not an upgrade really, since it is a new purchase cost!) would be the same for

Re: FrameMaker 9 "Internal error 9004" issue

2015-06-16 Thread Robert Lauriston
Since getting the current release would cost $1000, you might consider migrating to Flare instead. Not that I'm a huge fan of Flare, but it won't cost you anything to evaluate. On Mon, Jun 15, 2015 at 9:47 AM, Frank Ripp wrote: > I noticed that my problem started several days after a series of IT

RE: FrameMaker 9 "Internal error 9004" issue

2015-06-15 Thread Frank Ripp
Hi Framers, Based on your feedback, I tried the following: 1) Setting the compatibility mode to "Windows XP (Service Pack 3)", "Vista (Service Pack 2)", and even "Windows 7". 2) Opening Frame as an Administrator. Neither of these made a difference. I noticed that my problem started

Re: FrameMaker 9 "Internal error 9004" issue

2015-06-13 Thread Robert Lauriston
If it needs "Run as Administrator," you might need to modify the shortcut that starts the application. I have one application I had to do that for in Windows 7 64-bit. On Sat, Jun 13, 2015 at 12:04 PM, Wim Hooghwinkel - iDTP wrote: > Did you try to open frame as administrator - maybe only once is

Re: FrameMaker 9 "Internal error 9004" issue

2015-06-13 Thread Wim Hooghwinkel - iDTP
Did you try to open frame as administrator - maybe only once is enough. I think you need local administrator rights to work with FM. Also check your local user folder. That must be accessible and writable. Kind regards, Wim Hooghwinkel ___ You are

RE: FrameMaker 9 "Internal error 9004" issue

2015-06-12 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
obert Lauriston Sent: Friday, June 12, 2015 2:45 PM To: Frank Ripp; framers@lists.frameusers.com Subject: Re: FrameMaker 9 "Internal error 9004" issue 64-bit Windows 7 is not a supported OS for FrameMaker 9, it's designed for 32-bit XP or Vista. Have you tried installing in compati

Re: FrameMaker 9 "Internal error 9004" issue

2015-06-12 Thread Robert Lauriston
64-bit Windows 7 is not a supported OS for FrameMaker 9, it's designed for 32-bit XP or Vista. Have you tried installing in compatibility mode? Here's an old Adobe forum thread on the subject: https://forums.adobe.com/message/2992588 On Fri, Jun 12, 2015 at 2:34 PM, Frank Ripp wrote: > Hi Frame