subject:"best web help add\-on for FrameMaker 10\?"

 Flare has some advantages and I'd consider it for large projects where I 

 could start from scratch

Kieth, do you mean if you were authoring from within Flare? What are those 
advantages?

Thanks,

Nadine
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

Thanks, Keith.

Nadine


 Well, it's designed for content reuse, so sharing common content across 
 projects is easy. Since it's topic based, it's easy for more than one 
 writer to work on a project. It also has some very nice reporting and 
 tracking 
 features.  If I was working on a large project, with multiple writers, and 
 developing only for online output, I'd consider it.  (I would probably be 
 using it now, at least for some projects, if we hadn't run into a 
 showstopper issue with their WebHelp format and our application server).
 
 I found that conversion from FM to Flare was much more time consuming than I 
 expected. That was partly due to the learning curve, but even then, setting 
 up a 
 WWeP template is much easier and faster. I also found the writing environment 
 not the easiest to work in. I wouldn't use it for anything that required PDF 
 output.
 
 WebWorks is much more customizable. MadCap doesn't expose the internal 
 workings of the program the way - they give you very nice interfaces for 
 customization, but if it can't be done through the interface, you're out 
 of luck.
 
 Regards
 Keith
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: best web help add-on for FrameMaker 10?

2013-02-13 Thread Keith Soltys

Well, it's designed for content reuse, so sharing common content across 
projects is easy. Since it's topic based, it's easy for more than one writer to 
work on a project. It also has some very nice reporting and tracking features.  
If I was working on a large project, with multiple writers, and developing only 
for online output, I'd consider it.  (I would probably be using it now, at 
least for some projects, if we hadn't run into a showstopper issue with their 
WebHelp format and our application server).

I found that conversion from FM to Flare was much more time consuming than I 
expected. That was partly due to the learning curve, but even then, setting up 
a WWeP template is much easier and faster. I also found the writing environment 
not the easiest to work in. I wouldn't use it for anything that required PDF 
output.

WebWorks is much more customizable. MadCap doesn't expose the internal workings 
of the program the way - they give you very nice interfaces for customization, 
but if it can't be done through the interface, you're out of luck.

Regards
Keith

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Wednesday, February 13, 2013 9:37 AM
 To: Keith Soltys; framers@lists.frameusers.com
 Subject: Re: best web help add-on for FrameMaker 10?

  Flare has some advantages and I'd consider it for large projects where I

  could start from scratch

 Kieth, do you mean if you were authoring from within Flare? What are those
 advantages?

 Thanks,

 Nadine

NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or 
attached to this e-mail, contains proprietary and confidential information 
solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
copy, distribute or read its contents.

AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il 
contient ou qui y sont joints, renferme des renseignements exclusifs et 
confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si 
vous avez reçu le présent courriel par erreur, veuillez nous aviser 
immédiatement, notamment par retour de courriel, et vous assurer qu'il est 
supprimé de façon permanente de vos systèmes; veuillez également vous abstenir 
d'imprimer, de copier, de distribuer ou de lire son contenu.
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-13 Thread Robert Lauriston

If I were working on the kind of project where the one-file-per-topic
model seemed like a plus, I'd focus on authoring tools that support
DocBook and/or DITA.

I don't think that projects so large that you need multiple writers
make that model desirable. Usually individual writers own larger
chunks of content.

On Wed, Feb 13, 2013 at 6:57 AM, Keith Soltys keith.sol...@tmx.com wrote:
 [Flare is] designed for content reuse, so sharing common content across 
 projects is easy. Since it's topic based, it's easy for more than one writer 
 to work on a project. It also has some very nice reporting and tracking 
 features.  If I was working on a large project, with multiple writers, and 
 developing only for online output, I'd consider it.  (I would probably be 
 using it now, at least for some projects, if we hadn't run into a showstopper 
 issue with their WebHelp format and our application server).
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

best web help add-on for FrameMaker 10?

> Flare has some advantages and I'd consider it for large projects where I?

> could start from scratch

Kieth, do you mean if you were authoring from within Flare? What are those 
advantages?

Thanks,

Nadine

best web help add-on for FrameMaker 10?

Thanks, Keith.

Nadine


> Well, it's designed for content reuse, so sharing common content across?
> projects is easy. Since it's topic based, it's easy for more than one 
> writer to work on a project. It also has some very nice reporting and 
> tracking 
> features.? If I was working on a large project, with multiple writers, and 
> developing only for online output, I'd consider it.? (I would probably be 
> using it now, at least for some projects, if we hadn't run into a 
> showstopper issue with their WebHelp format and our application server).
> 
> I found that conversion from FM to Flare was much more time consuming than I 
> expected. That was partly due to the learning curve, but even then, setting 
> up a 
> WWeP template is much easier and faster. I also found the writing environment 
> not the easiest to work in. I wouldn't use it for anything that required PDF 
> output.
> 
> WebWorks is much more customizable. MadCap doesn't expose the internal 
> workings of the program the way - they give you very nice interfaces for 
> customization, but if it can't be done through the interface, you're out 
> of luck.
> 
> Regards
> Keith

best web help add-on for FrameMaker 10?

2013-02-13 Thread Keith Soltys

Well, it's designed for content reuse, so sharing common content across 
projects is easy. Since it's topic based, it's easy for more than one writer to 
work on a project. It also has some very nice reporting and tracking features.  
If I was working on a large project, with multiple writers, and developing only 
for online output, I'd consider it.  (I would probably be using it now, at 
least for some projects, if we hadn't run into a showstopper issue with their 
WebHelp format and our application server).

I found that conversion from FM to Flare was much more time consuming than I 
expected. That was partly due to the learning curve, but even then, setting up 
a WWeP template is much easier and faster. I also found the writing environment 
not the easiest to work in. I wouldn't use it for anything that required PDF 
output.

WebWorks is much more customizable. MadCap doesn't expose the internal workings 
of the program the way - they give you very nice interfaces for customization, 
but if it can't be done through the interface, you're out of luck.

Regards
Keith

> -Original Message-
> From: Writer [mailto:generic668 at yahoo.ca]
> Sent: Wednesday, February 13, 2013 9:37 AM
> To: Keith Soltys; framers at lists.frameusers.com
> Subject: Re: best web help add-on for FrameMaker 10?
>
> > Flare has some advantages and I'd consider it for large projects where I
>
> > could start from scratch
>
> Kieth, do you mean if you were authoring from within Flare? What are those
> advantages?
>
> Thanks,
>
> Nadine

NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or 
attached to this e-mail, contains proprietary and confidential information 
solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
copy, distribute or read its contents.

AVIS DE CONFIDENTIALIT? Le pr?sent courriel, y compris tous les documents qu'il 
contient ou qui y sont joints, renferme des renseignements exclusifs et 
confidentiels destin?s uniquement ? l'usage interne du destinataire pr?vu. Si 
vous avez re?u le pr?sent courriel par erreur, veuillez nous aviser 
imm?diatement, notamment par retour de courriel, et vous assurer qu'il est 
supprim? de fa?on permanente de vos syst?mes; veuillez ?galement vous abstenir 
d'imprimer, de copier, de distribuer ou de lire son contenu.

best web help add-on for FrameMaker 10?

2013-02-13 Thread Robert Lauriston

If I were working on the kind of project where the one-file-per-topic
model seemed like a plus, I'd focus on authoring tools that support
DocBook and/or DITA.

I don't think that projects so large that you need multiple writers
make that model desirable. Usually individual writers own larger
chunks of content.

On Wed, Feb 13, 2013 at 6:57 AM, Keith Soltys  wrote:
> [Flare is] designed for content reuse, so sharing common content across 
> projects is easy. Since it's topic based, it's easy for more than one writer 
> to work on a project. It also has some very nice reporting and tracking 
> features.  If I was working on a large project, with multiple writers, and 
> developing only for online output, I'd consider it.  (I would probably be 
> using it now, at least for some projects, if we hadn't run into a showstopper 
> issue with their WebHelp format and our application server).

best web help add-on for FrameMaker 10?

2013-02-12 Thread Keith Soltys

Ditto for me. It took a lot of work to convert my first FrameMaker book. The 
process with WebWorks ePublisher was (and remains), much, much quicker for 
conversion.

Flare has some advantages and I'd consider it for large projects where I could 
start from scratch, but if I had a lot of FrameMaker content to convert, I'd go 
with WebWorks or possibly MIF2GO.

Regards
Keith

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Monday, February 11, 2013 4:14 PM
> To: framers at lists.frameusers.com
> Subject: Re: best web help add-on for FrameMaker 10?
>
> I did not find Flare's FrameMaker import clean enough to go directly to an
> output format.
>
> http://forums.madcapsoftware.com/viewtopic.php?f=10=13473
>

NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or 
attached to this e-mail, contains proprietary and confidential information 
solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
copy, distribute or read its contents.

AVIS DE CONFIDENTIALIT? Le pr?sent courriel, y compris tous les documents qu'il 
contient ou qui y sont joints, renferme des renseignements exclusifs et 
confidentiels destin?s uniquement ? l'usage interne du destinataire pr?vu. Si 
vous avez re?u le pr?sent courriel par erreur, veuillez nous aviser 
imm?diatement, notamment par retour de courriel, et vous assurer qu'il est 
supprim? de fa?on permanente de vos syst?mes; veuillez ?galement vous abstenir 
d'imprimer, de copier, de distribuer ou de lire son contenu.

Re: best web help add-on for FrameMaker 10?

2013-02-11 Thread Writer

 Buying a WWP license is expensive, especially on top of the cost of upgrading 
 to 

 TechCommSuite 4. But I've lost four entire days of income trying to 
 cooperate with Adobe Tech Support, not getting anywhere, and ultimately being 
 abandoned without so much as a sorry we can't help you we've got 
 to stop now.


IMHO, even though WebWorks ePublisher seems expensive, the time you save on 
actually being productive is so worth it. WW support is excellent, too.

Nadine
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-11 Thread Art Campbell

I'd go with MIF2GO (first choice) or

Flare... Flare links to FM files nicely for single sourcing. I think it's
kind of clunky as a primary authoring tool, but as a downstream Help
generator, not many complaints.

Art Campbell
art.campb...@gmail.com
... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl. -- Richard Thompson
No disclaimers apply.
DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

On Sun, Feb 10, 2013 at 10:32 PM, Carol J. Elkins
celk...@awrittenword.comwrote:

At 11:00 AM 2/10/2013, you wrote:

So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 9
output in IE8 and the output looks much better than what we've been getting
from RoboHelp.

I'm about ready to switch to WWP from RoboHelp, too. I uprgraded to
TechCommSuite 4 a couple weeks ago mainly to take advantage of RH's new
multi-screen mobile output. I never made it past first base in the new RH.
I spent a total of 6 hours screensharing with Adobe Tech Support to
troubleshoot why a linked book from Framemaker11 causes RH10 to crash when
generating the WebHelp output, they simply stopped communicating with me.
They cannot replicate the crash on their end using my files. I can
replicate it on two stand-alone computers in my office, one with a fresh,
default install of TechCommSuite4. I asked them to try my files on a clean
install on a stand-alone workstation and haven't heard anything more for a
week.

While waiting for Adobe to not respond, I spent another two days
rebuilding, letter by letter, the Frame file that was causing the crash and
discovered that a space between an autonumbered chapter paragraph tag
(i.e., Chapter{space}1) was the culprit. If I changed the space to a
hardspace, the RH project generated without a hitch. There are more
details, but they aren't important. What is important is that even though
I've emailed Adobe tech support, left voice mails with the Level 2 support
person, and logged the information in Adobe's case file for my issue, I've
heard nothing more from them.

Last November, I asked the sales rep at WWP to demo their Reverb product
using some sample files of this same project I'm working on, and the output
was much nicer for the mobile device formats. RoboHelp builds separate
output for each mobile device, e.g., one each for Android Galaxy, Android
Phone, iPad, iPhone, and Kindle. In contrast, WWP uses HTML5 and css to
create responsive design in a single output that scales well regardless of
the device. I'm not sure how they do it, but it looks good and I'm hoping
that it will be easier to use than RH.

Buying a WWP license is expensive, especially on top of the cost of
upgrading to TechCommSuite 4. But I've lost four entire days of income
trying to cooperate with Adobe Tech Support, not getting anywhere, and
ultimately being abandoned without so much as a sorry we can't help you
we've got to stop now.

Thanks for letting me whine. If anyone has actually used both WWP and RH
for mobile (multiscreen) output, I'd be interested in knowing how the two
programs stack up against each other in real life. (That actually was the
real point of my email.)

Carol

Carol J. Elkins---A Written Word LLC
Making Information Understandable
Phone: 719-948-3773
mailto:celkins@awrittenword.**com celk...@awrittenword.com
http://www.awrittenword.com
*

__**_

You are currently subscribed to framers as art.campb...@gmail.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe@lists.**frameusers.comframers-unsubscr...@lists.frameusers.com
or visit http://lists.frameusers.com/**mailman/options/framers/art.**
campbell%40gmail.comhttp://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

___

You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

@Carol, are you using RH's HTML5 SSL, called Multiscreen? 

Although you can still create SSL's per device, using Mulitscreen as your SSL 
produces only one set of HTML files, with a single CSS3 to do exactly what you 
mentioned in your post.




-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Feb 10, 2013, at 7:32 PM, Carol J. Elkins celk...@awrittenword.com wrote:

 RoboHelp builds separate output for each mobile device, e.g., one each for 
 Android Galaxy, Android Phone, iPad, iPhone, and Kindle. In contrast, WWP 
 uses HTML5 and css to create responsive design in a single output that scales 
 well regardless of the device. I'm not sure how they do it, but it looks good 
 and I'm hoping that it will be easier to use than RH.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-11 Thread Carol J. Elkins

Matt, yes I am using RH's Multiscreen output. I'm annoyed at the 
differences in the out-of-box options for the various device outputs. 
There doesn't appear to be a unified set that retains the same 
color scheme or other skin characteristics. But my biggest whine is 
that RH10 treats the device outputs as separate entities with a 
separate folder for each output device. There is a separate index.htm 
file for each output device. And within each device folder, the 
entire set of templates for each device is repeated.  For example, 
here is a simplified folder structure to illustrate:

!ISSL!
--Multiscreen_HTML5
|android_galaxy_tab
--|index.html plus my project files
--|template
-|Android_Phone_Layout
|all PNG files for the layout
|-Desktop_Knowledge
|all PNG files for the layout
-|iPad_Layout
|all PNG files for the layout
-|iPhone_Layout
|all PNG files for the layout
-|Kindle_Fire_Layout
|all PNG files for the layout
-|resources
-|scripts
--|whxdata
|android_phone
--|index.html plus my project files and the other folders as listed above
|desktop
--|index.html plus my project files and the other folders as listed above
|ipad
---|index.html plus my project files and the other folders as listed above
---|iphone
--|index.html plus my project files and the other folders as listed above
|kindle_fire

I don't understand why the redundancy is necessary. So what I'd like 
to know is whether or not WWP's output contains this redundancy or 
whether they build all of this into one separate HTML5 and one 
separate css. It seems to me that as the device market expands and 
new devices are added, RH will be limited by what it is currently 
configured for. What I see in WWP suggests that their coding will be 
truly responsive and flexible regardless of the device that 
displays the output. If I'm wrong here about either product, let me 
know. That's what I'm trying to determine.


Carol

At 09:38 AM 2/11/2013, you wrote:

@Carol, are you using RH's HTML5 SSL, called Multiscreen?

Although you can still create SSL's per device, using Mulitscreen as 
your SSL produces only one set of HTML files, with a single CSS3 to 
do exactly what you mentioned in your post.


___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: best web help add-on for FrameMaker 10?

2013-02-11 Thread David Shaked

Vendor post: I am a WebWorks reseller.

 What I see in WWP suggests that their coding will be 
 truly responsive and flexible regardless of the device that 
 displays the output. If I'm wrong here about either product, let me 
 know. That's what I'm trying to determine.

The information about WebWorks is correct. In the WebWorks Reverb format, a
single HTML5 output works on all devices. On a large desktop monitor, it
looks and behaves like output that was designed for a large screen. On the
small screen of a smartphone, it looks and behaves like output that was
designed for a smartphone.

On a desktop computer, you can simulate the behavior by reducing the size of
the browser window. As you make the window smaller, the Reverb layout adapts
automatically.

David Shaked (Wernick)

AlmondWeb Ltd.
http://www.almondweb.com
Technical Documentation * Web Development * Word and WebWorks Consultants
  







___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

Yep, in other words, just like RH Multiscreen output.


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Feb 11, 2013, at 11:29 AM, David Shaked da...@almondweb.com wrote:

 Vendor post: I am a WebWorks reseller.
 
 What I see in WWP suggests that their coding will be 
 truly responsive and flexible regardless of the device that 
 displays the output. If I'm wrong here about either product, let me 
 know. That's what I'm trying to determine.
 
 The information about WebWorks is correct. In the WebWorks Reverb format, a
 single HTML5 output works on all devices. On a large desktop monitor, it
 looks and behaves like output that was designed for a large screen. On the
 small screen of a smartphone, it looks and behaves like output that was
 designed for a smartphone.
 
 On a desktop computer, you can simulate the behavior by reducing the size of
 the browser window. As you make the window smaller, the Reverb layout adapts
 automatically.
 
 David Shaked (Wernick)
 
 AlmondWeb Ltd.
 http://www.almondweb.com
 Technical Documentation * Web Development * Word and WebWorks Consultants
   
 
 
 
 
 
 
 
 ___
 
 
 You are currently subscribed to framers as m...@mattrsullivan.com.
 
 Send list messages to framers@lists.frameusers.com.
 
 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com
 
 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-11 Thread Robert Lauriston

I did not find Flare's FrameMaker import clean enough to go directly
to an output format.

http://forums.madcapsoftware.com/viewtopic.php?f=10t=13473

On Mon, Feb 11, 2013 at 6:38 AM, Art Campbell art.campb...@gmail.com wrote:
 I'd go with MIF2GO (first choice) or

 Flare... Flare links to FM files nicely for single sourcing. I think it's
 kind of clunky as a primary authoring tool, but as a downstream Help
 generator, not many complaints.
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

best web help add-on for FrameMaker 10?

2013-02-11 Thread Writer

> Buying a WWP license is expensive, especially on top of the cost of upgrading 
> to?

> TechCommSuite 4. But I've lost four entire days of income trying to 
> cooperate with Adobe Tech Support, not getting anywhere, and ultimately being 
> abandoned without so much as a "sorry we can't help you we've got 
> to stop now."


IMHO, even though WebWorks ePublisher seems expensive, the time you save on 
actually being productive is so worth it. WW support is excellent, too.

Nadine

best web help add-on for FrameMaker 10?

2013-02-11 Thread Art Campbell

I'd go with MIF2GO (first choice) or

Flare... Flare links to FM files nicely for single sourcing. I think it's
kind of clunky as a primary authoring tool, but as a downstream Help
generator, not many complaints.


Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Sun, Feb 10, 2013 at 10:32 PM, Carol J. Elkins
wrote:

> At 11:00 AM 2/10/2013, you wrote:
>
>> So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 9
>> output in IE8 and the output looks much better than what we've been getting
>> from RoboHelp.
>>
>
> I'm about ready to switch to WWP from RoboHelp, too. I uprgraded to
> TechCommSuite 4 a couple weeks ago mainly to take advantage of RH's new
> multi-screen mobile output. I never made it past first base in the new RH.
> I spent a total of 6 hours screensharing with Adobe Tech Support to
> troubleshoot why a linked book from Framemaker11 causes RH10 to crash when
> generating the WebHelp output, they simply stopped communicating with me.
> They cannot replicate the crash on their end using my files. I can
> replicate it on two stand-alone computers in my office, one with a fresh,
> default install of TechCommSuite4. I asked them to try my files on a clean
> install on a stand-alone workstation and haven't heard anything more for a
> week.
>
> While waiting for Adobe to not respond, I spent another two days
> rebuilding, letter by letter, the Frame file that was causing the crash and
> discovered that a space between an autonumbered chapter paragraph tag
> (i.e., Chapter{space}1)  was the culprit. If I changed the space to a
> hardspace, the RH project generated without a hitch. There are more
> details, but they aren't important. What is important is that even though
> I've emailed Adobe tech support, left voice mails with the Level 2 support
> person, and logged the information in Adobe's case file for my issue, I've
> heard nothing more from them.
>
> Last November, I asked the sales rep at WWP to demo their Reverb product
> using some sample files of this same project I'm working on, and the output
> was much nicer for the mobile device formats. RoboHelp builds separate
> output for each mobile device, e.g., one each for Android Galaxy, Android
> Phone, iPad, iPhone, and Kindle. In contrast, WWP uses HTML5 and css to
> create responsive design in a single output that scales well regardless of
> the device. I'm not sure how they do it, but it looks good and I'm hoping
> that it will be easier to use than RH.
>
> Buying a WWP license is expensive, especially on top of the cost of
> upgrading to TechCommSuite 4. But I've lost four entire days of income
> trying to cooperate with Adobe Tech Support, not getting anywhere, and
> ultimately being abandoned without so much as a "sorry we can't help you
> we've got to stop now."
>
> Thanks for letting me whine. If anyone has actually used both WWP and RH
> for mobile (multiscreen) output, I'd be interested in knowing how the two
> programs stack up against each other in real life. (That actually was the
> real point of my email.)
>
> Carol
>
>
> 
> Carol J. Elkins---A Written Word LLC
> Making Information Understandable
> Phone: 719-948-3773
> mailto:celkins at awrittenword.**com 
> http://www.awrittenword.com
> *
>
> __**_
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.**frameusers.com lists.frameusers.com>
> or visit http://lists.frameusers.com/**mailman/options/framers/art.**
> campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
-- next part --
An HTML attachment was scrubbed...
URL:

best web help add-on for FrameMaker 10?

@Carol, are you using RH's HTML5 SSL, called Multiscreen? 

Although you can still create SSL's per device, using Mulitscreen as your SSL 
produces only one set of HTML files, with a single CSS3 to do exactly what you 
mentioned in your post.




-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Feb 10, 2013, at 7:32 PM, "Carol J. Elkins"  
wrote:

> RoboHelp builds separate output for each mobile device, e.g., one each for 
> Android Galaxy, Android Phone, iPad, iPhone, and Kindle. In contrast, WWP 
> uses HTML5 and css to create responsive design in a single output that scales 
> well regardless of the device. I'm not sure how they do it, but it looks good 
> and I'm hoping that it will be easier to use than RH.

-- next part --
An HTML attachment was scrubbed...
URL:

best web help add-on for FrameMaker 10?

2013-02-11 Thread Carol J. Elkins

Matt, yes I am using RH's Multiscreen output. I'm annoyed at the 
differences in the out-of-box options for the various device outputs. 
There doesn't appear to be a unified "set" that retains the same 
color scheme or other skin characteristics. But my biggest whine is 
that RH10 treats the device outputs as separate entities with a 
separate folder for each output device. There is a separate index.htm 
file for each output device. And within each device folder, the 
entire set of templates for each device is repeated.  For example, 
here is a simplified folder structure to illustrate:
!ISSL!
--Multiscreen_HTML5
|android_galaxy_tab
--|index.html plus my project files
--|template
-|Android_Phone_Layout
|all PNG files for the layout
|-Desktop_Knowledge
|all PNG files for the layout
-|iPad_Layout
|all PNG files for the layout
-|iPhone_Layout
|all PNG files for the layout
-|Kindle_Fire_Layout
|all PNG files for the layout
-|resources
-|scripts
--|whxdata
|android_phone
--|index.html plus my project files and the other folders as listed above
|desktop
--|index.html plus my project files and the other folders as listed above
|ipad
---|index.html plus my project files and the other folders as listed above
---|iphone
--|index.html plus my project files and the other folders as listed above
|kindle_fire

I don't understand why the redundancy is necessary. So what I'd like 
to know is whether or not WWP's output contains this redundancy or 
whether they build all of this into one separate HTML5 and one 
separate css. It seems to me that as the device market expands and 
new devices are added, RH will be limited by what it is currently 
configured for. What I see in WWP suggests that their coding will be 
truly "responsive" and flexible regardless of the device that 
displays the output. If I'm wrong here about either product, let me 
know. That's what I'm trying to determine.

Carol

At 09:38 AM 2/11/2013, you wrote:
>@Carol, are you using RH's HTML5 SSL, called Multiscreen?
>
>Although you can still create SSL's per device, using Mulitscreen as 
>your SSL produces only one set of HTML files, with a single CSS3 to 
>do exactly what you mentioned in your post.

best web help add-on for FrameMaker 10?

2013-02-11 Thread David Shaked

Vendor post: I am a WebWorks reseller.

> What I see in WWP suggests that their coding will be 
> truly "responsive" and flexible regardless of the device that 
> displays the output. If I'm wrong here about either product, let me 
> know. That's what I'm trying to determine.

The information about WebWorks is correct. In the WebWorks Reverb format, a
single HTML5 output works on all devices. On a large desktop monitor, it
looks and behaves like output that was designed for a large screen. On the
small screen of a smartphone, it looks and behaves like output that was
designed for a smartphone.

On a desktop computer, you can simulate the behavior by reducing the size of
the browser window. As you make the window smaller, the Reverb layout adapts
automatically.

David Shaked (Wernick)

AlmondWeb Ltd.
http://www.almondweb.com
Technical Documentation * Web Development * Word and WebWorks Consultants
?

best web help add-on for FrameMaker 10?

Yep, in other words, just like RH Multiscreen output.


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Feb 11, 2013, at 11:29 AM, "David Shaked"  wrote:

> Vendor post: I am a WebWorks reseller.
> 
>> What I see in WWP suggests that their coding will be 
>> truly "responsive" and flexible regardless of the device that 
>> displays the output. If I'm wrong here about either product, let me 
>> know. That's what I'm trying to determine.
> 
> The information about WebWorks is correct. In the WebWorks Reverb format, a
> single HTML5 output works on all devices. On a large desktop monitor, it
> looks and behaves like output that was designed for a large screen. On the
> small screen of a smartphone, it looks and behaves like output that was
> designed for a smartphone.
> 
> On a desktop computer, you can simulate the behavior by reducing the size of
> the browser window. As you make the window smaller, the Reverb layout adapts
> automatically.
> 
> David Shaked (Wernick)
> 
> AlmondWeb Ltd.
> http://www.almondweb.com
> Technical Documentation * Web Development * Word and WebWorks Consultants
>   
> 
> 
> 
> 
> 
> 
> 
> ___
> 
> 
> You are currently subscribed to framers as matt at mattrsullivan.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

-- next part --
An HTML attachment was scrubbed...
URL:

best web help add-on for FrameMaker 10?

Without going into too much detail (probably already too late for that 
statement?) I believe what you are seeing is actually an *opportunity* to 
customize, not a requirement.

Media Query (CSS3 option) allows for formatting based on the device being used 
to display.

You can define as many or as few targets as you like, and the definitions can 
be within ranges. 

That means you can choose to:
define one "look" for everything, 
define mobile, tablet, laptop and large monitor targets
define more explicitly for specific devices
Regardless of the tool, the CSS3 simply needs to know the things that are 
important to you, and then apply the formatting based on the user's device of 
choice.

RoboHelp provides device definitions for things available today, and allows you 
to define new things as they become available, or customize the things that 
already exist.


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Feb 11, 2013, at 9:37 AM, "Carol J. Elkins"  
wrote:

> Matt, yes I am using RH's Multiscreen output. I'm annoyed at the differences 
> in the out-of-box options for the various device outputs. There doesn't 
> appear to be a unified "set" that retains the same color scheme or other skin 
> characteristics. But my biggest whine is that RH10 treats the device outputs 
> as separate entities with a separate folder for each output device. There is 
> a separate index.htm file for each output device. And within each device 
> folder, the entire set of templates for each device is repeated.  For 
> example, here is a simplified folder structure to illustrate:
> !ISSL!
> --Multiscreen_HTML5
> |android_galaxy_tab
> --|index.html plus my project files
> --|template
> -|Android_Phone_Layout
> |all PNG files for the layout
> |-Desktop_Knowledge
> |all PNG files for the layout
> -|iPad_Layout
> |all PNG files for the layout
> -|iPhone_Layout
> |all PNG files for the layout
> -|Kindle_Fire_Layout
> |all PNG files for the layout
> -|resources
> -|scripts
> --|whxdata
> |android_phone
> --|index.html plus my project files and the other folders as listed above
> |desktop
> --|index.html plus my project files and the other folders as listed above
> |ipad
> ---|index.html plus my project files and the other folders as listed above
> ---|iphone
> --|index.html plus my project files and the other folders as listed above
> |kindle_fire
> 
> I don't understand why the redundancy is necessary. So what I'd like to know 
> is whether or not WWP's output contains this redundancy or whether they build 
> all of this into one separate HTML5 and one separate css. It seems to me that 
> as the device market expands and new devices are added, RH will be limited by 
> what it is currently configured for. What I see in WWP suggests that their 
> coding will be truly "responsive" and flexible regardless of the device that 
> displays the output. If I'm wrong here about either product, let me know. 
> That's what I'm trying to determine.
> 
> Carol
> 
> At 09:38 AM 2/11/2013, you wrote:
>> @Carol, are you using RH's HTML5 SSL, called Multiscreen?
>> 
>> Although you can still create SSL's per device, using Mulitscreen as your 
>> SSL produces only one set of HTML files, with a single CSS3 to do exactly 
>> what you mentioned in your post.
> 

-- next part --
An HTML attachment was scrubbed...
URL:

best web help add-on for FrameMaker 10?

2013-02-11 Thread Robert Lauriston

I did not find Flare's FrameMaker import clean enough to go directly
to an output format.

http://forums.madcapsoftware.com/viewtopic.php?f=10=13473

On Mon, Feb 11, 2013 at 6:38 AM, Art Campbell  wrote:
> I'd go with MIF2GO (first choice) or
>
> Flare... Flare links to FM files nicely for single sourcing. I think it's
> kind of clunky as a primary authoring tool, but as a downstream Help
> generator, not many complaints.

best web help add-on for FrameMaker 10?

2013-02-10 Thread Carol J. Elkins


At 11:00 AM 2/10/2013, you wrote:
So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 
9 output in IE8 and the output looks much better than what we've 
been getting from RoboHelp.


I'm about ready to switch to WWP from RoboHelp, too. I uprgraded to 
TechCommSuite 4 a couple weeks ago mainly to take advantage of RH's 
new multi-screen mobile output. I never made it past first base in 
the new RH. I spent a total of 6 hours screensharing with Adobe Tech 
Support to troubleshoot why a linked book from Framemaker11 causes 
RH10 to crash when generating the WebHelp output, they simply stopped 
communicating with me. They cannot replicate the crash on their end 
using my files. I can replicate it on two stand-alone computers in my 
office, one with a fresh, default install of TechCommSuite4. I asked 
them to try my files on a clean install on a stand-alone workstation 
and haven't heard anything more for a week.


While waiting for Adobe to not respond, I spent another two days 
rebuilding, letter by letter, the Frame file that was causing the 
crash and discovered that a space between an autonumbered chapter 
paragraph tag (i.e., Chapter{space}1)  was the culprit. If I changed 
the space to a hardspace, the RH project generated without a hitch. 
There are more details, but they aren't important. What is important 
is that even though I've emailed Adobe tech support, left voice mails 
with the Level 2 support person, and logged the information in 
Adobe's case file for my issue, I've heard nothing more from them.


Last November, I asked the sales rep at WWP to demo their Reverb 
product using some sample files of this same project I'm working on, 
and the output was much nicer for the mobile device formats. RoboHelp 
builds separate output for each mobile device, e.g., one each for 
Android Galaxy, Android Phone, iPad, iPhone, and Kindle. In contrast, 
WWP uses HTML5 and css to create responsive design in a single output 
that scales well regardless of the device. I'm not sure how they do 
it, but it looks good and I'm hoping that it will be easier to use than RH.


Buying a WWP license is expensive, especially on top of the cost of 
upgrading to TechCommSuite 4. But I've lost four entire days of 
income trying to cooperate with Adobe Tech Support, not getting 
anywhere, and ultimately being abandoned without so much as a sorry 
we can't help you we've got to stop now.


Thanks for letting me whine. If anyone has actually used both WWP and 
RH for mobile (multiscreen) output, I'd be interested in knowing how 
the two programs stack up against each other in real life. (That 
actually was the real point of my email.)


Carol


**
Carol J. Elkins---A Written Word LLC
Making Information Understandable
Phone: 719-948-3773
mailto:celk...@awrittenword.com
http://www.awrittenword.com
***

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

best web help add-on for FrameMaker 10?

2013-02-10 Thread Carol J. Elkins

At 11:00 AM 2/10/2013, you wrote:
>So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 
>9 output in IE8 and the output looks much better than what we've 
>been getting from RoboHelp.

I'm about ready to switch to WWP from RoboHelp, too. I uprgraded to 
TechCommSuite 4 a couple weeks ago mainly to take advantage of RH's 
new multi-screen mobile output. I never made it past first base in 
the new RH. I spent a total of 6 hours screensharing with Adobe Tech 
Support to troubleshoot why a linked book from Framemaker11 causes 
RH10 to crash when generating the WebHelp output, they simply stopped 
communicating with me. They cannot replicate the crash on their end 
using my files. I can replicate it on two stand-alone computers in my 
office, one with a fresh, default install of TechCommSuite4. I asked 
them to try my files on a clean install on a stand-alone workstation 
and haven't heard anything more for a week.

While waiting for Adobe to not respond, I spent another two days 
rebuilding, letter by letter, the Frame file that was causing the 
crash and discovered that a space between an autonumbered chapter 
paragraph tag (i.e., Chapter{space}1)  was the culprit. If I changed 
the space to a hardspace, the RH project generated without a hitch. 
There are more details, but they aren't important. What is important 
is that even though I've emailed Adobe tech support, left voice mails 
with the Level 2 support person, and logged the information in 
Adobe's case file for my issue, I've heard nothing more from them.

Last November, I asked the sales rep at WWP to demo their Reverb 
product using some sample files of this same project I'm working on, 
and the output was much nicer for the mobile device formats. RoboHelp 
builds separate output for each mobile device, e.g., one each for 
Android Galaxy, Android Phone, iPad, iPhone, and Kindle. In contrast, 
WWP uses HTML5 and css to create responsive design in a single output 
that scales well regardless of the device. I'm not sure how they do 
it, but it looks good and I'm hoping that it will be easier to use than RH.

Buying a WWP license is expensive, especially on top of the cost of 
upgrading to TechCommSuite 4. But I've lost four entire days of 
income trying to cooperate with Adobe Tech Support, not getting 
anywhere, and ultimately being abandoned without so much as a "sorry 
we can't help you we've got to stop now."

Thanks for letting me whine. If anyone has actually used both WWP and 
RH for mobile (multiscreen) output, I'd be interested in knowing how 
the two programs stack up against each other in real life. (That 
actually was the real point of my email.)

Carol

**
Carol J. Elkins---A Written Word LLC
Making Information Understandable
Phone: 719-948-3773
mailto:celkins at awrittenword.com
http://www.awrittenword.com
***

Re: best web help add-on for FrameMaker 10?

2013-02-09 Thread Robert Lauriston

Actually, there is a call similar to that:

http://server/help
path/wwhelp/wwhimpl/api.htm?context=groupnametopic=TopicAlias
string

groupname is a string you need to specify for merged help. It's kind
of weird that it's required when you're not merging help, but no big
deal. Web help URLs often look pretty gnarly.

So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 9
output in IE8 and the output looks much better than what we've been
getting from RoboHelp.

On Tue, Feb 5, 2013 at 8:35 AM, Robert Lauriston rob...@lauriston.com wrote:
 I hadn't tried generating web help with WebWorks in a long time. It's
 very slick. The output looks very professional.

 They handle context-sensitive help calls in a way I haven't seen
 before. The output contains an HTML file for each TopicAlias marker,
 so you can call it with help path/topicalias string.html. Though
 for my purposes it would be easier if I could stick with help
 path/some file.html#topicalias string.
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

best web help add-on for FrameMaker 10?

2013-02-08 Thread Robert Lauriston

Actually, there is a call similar to that:

http:wwhelp/wwhimpl/api.htm?context==

 is a string you need to specify for merged help. It's kind
of weird that it's required when you're not merging help, but no big
deal. Web help URLs often look pretty gnarly.

So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 9
output in IE8 and the output looks much better than what we've been
getting from RoboHelp.

On Tue, Feb 5, 2013 at 8:35 AM, Robert Lauriston  
wrote:
> I hadn't tried generating web help with WebWorks in a long time. It's
> very slick. The output looks very professional.
>
> They handle context-sensitive help calls in a way I haven't seen
> before. The output contains an HTML file for each TopicAlias marker,
> so you can call it with /.html. Though
> for my purposes it would be easier if I could stick with  path>/.html#.

best web help add-on for FrameMaker 10?

We've encountered JavaScript bugs in Internet Explorer 8 that break
the TOC and search in RoboHelp 9's WebHelp output.

We could fix that by upgrading to TCS 4, but that would cost $800, so
I might as well look at other options for generating web help from
unstructured FM.

I've got MIF2Go so I'm trying that, but encountering some issues with Firefox.

I'll give WebWorks ePublisher a try.
http://www.indoition.com/online-help-authoring-tools-survey.htm says
it costs $795 a year, does the license actually expire?

Last time I tried Flare, the FrameMaker import was quite good but it
needed some cleanup so wasn't a replacement for RoboHelp.

Anything else out there?
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

 I'll give WebWorks ePublisher a try.

 http://www.indoition.com/online-help-authoring-tools-survey.htm says
 it costs $795 a year, does the license actually expire?

The subscription expires, but you can still use the software. You just don't 
get the four upgrades/year or access to direct support once your subscription 
expires.

Nadine
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-05 Thread Shmuel Wolfson

I use Mif2Go. It's complicated to set up, but once it's set up there is 
no clean-up afterwards. It's also relatively inexpensive. I had a 
consultant set it up for me, and I've been using it ever since. The 
consultant was Steve Wiseman (swise...@context.co.il or +972-2-999-7816).


Regards,
Shmuel Wolfson
052-763-7133

On 05-Feb-13 2:45 PM, Writer wrote:

I'll give WebWorks ePublisher a try.
http://www.indoition.com/online-help-authoring-tools-survey.htm says
it costs $795 a year, does the license actually expire?

The subscription expires, but you can still use the software. You just don't 
get the four upgrades/year or access to direct support once your subscription 
expires.

Nadine
___


You are currently subscribed to framers as shmue...@gmail.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.



___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

I must correct myself. When you purchase a *perpetual* license, you can 
continue to use ePublisher after your subscription is done.


I recommend that you contact WebWorks' sales department so that you can discuss 
your particular needs with them.

Nadine

  I'll give WebWorks ePublisher a try.
 
  http://www.indoition.com/online-help-authoring-tools-survey.htm says
  it costs $795 a year, does the license actually expire?
 
 The subscription expires, but you can still use the software. You just don't 
 get the four upgrades/year or access to direct support once your subscription 
 expires.
 
 Nadine
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-05 Thread Jeremy H. Griffith

On Mon, 4 Feb 2013 15:11:28 -0800, Robert Lauriston rob...@lauriston.com 
wrote:

We've encountered JavaScript bugs in Internet Explorer 8 that break
the TOC and search in RoboHelp 9's WebHelp output.

We could fix that by upgrading to TCS 4, but that would cost $800, so
I might as well look at other options for generating web help from
unstructured FM.

I've got MIF2Go so I'm trying that, but encountering some issues with 
Firefox.

To be clear, the only issue with Firefox you have reported
to us is with invoking OmniHelp from a Web application.
This has never been reported by anyone else, and cannot be
duplicated here...  We use OmniHelp in FireFox all the time.

I'll give WebWorks ePublisher a try.
http://www.indoition.com/online-help-authoring-tools-survey.htm says
it costs $795 a year, does the license actually expire?

Mif2Go is $295 *perpetual*, with $75/year for upgrades
and support.  IOW, about 10% of ePP's cost...  ;-)

Last time I tried Flare, the FrameMaker import was quite good but it
needed some cleanup so wasn't a replacement for RoboHelp.

Anything else out there?

SuiteHelp, perhaps?  AIR Help (if Adobe still supports it)?

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.comhttp://mif2go.com/
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

2013-02-05 Thread Johan Anglemark


On 2013-02-05 00:11, Robert Lauriston wrote:

We've encountered JavaScript bugs in Internet Explorer 8 that break
the TOC and search in RoboHelp 9's WebHelp output.

We could fix that by upgrading to TCS 4, but that would cost $800, so
I might as well look at other options for generating web help from
unstructured FM.

I've got MIF2Go so I'm trying that, but encountering some issues with Firefox.

I'll give WebWorks ePublisher a try.
http://www.indoition.com/online-help-authoring-tools-survey.htm says
it costs $795 a year, does the license actually expire?


No it doesn't, but when your year is out you no longer get the quarterly 
software updates from them if you don't renew. Moreover, they only 
support a release for two years, so if you are still using an old 
version, you're on your own after two years.


Best,

Johan
--
Johan Anglemark, Technical Communicator  Localization Manager.
IAR Systems AB
Box 23051, Strandbodgatan 1
SE-750 23 Uppsala, SWEDEN
Mobile: +46 708 651088, Phone: +46 18 167894, Fax: +46 18 167838
E-mail: johan.anglem...@iar.com Website: www.iar.com
Twitter: www.twitter.com/iarsystems
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

I hadn't tried generating web help with WebWorks in a long time. It's
very slick. The output looks very professional.

They handle context-sensitive help calls in a way I haven't seen
before. The output contains an HTML file for each TopicAlias marker,
so you can call it with help path/topicalias string.html. Though
for my purposes it would be easier if I could stick with help
path/some file.html#topicalias string.
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

Yes, the Firefox issues are definitely related to the oddities of our
application. The help is served by Tomcat without Apache, it's https,
the help is on a different port than some of the calls ... not a
plain-vanilla environment by any means.

On Tue, Feb 5, 2013 at 9:08 AM, Jeremy H. Griffith jer...@omsys.com wrote:

 To be clear, the only issue with Firefox you have reported
 to us is with invoking OmniHelp from a Web application.
 This has never been reported by anyone else, and cannot be
 duplicated here...
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

This is a web application, https being served by Tomcat.

We've encountered browser-version-specific RoboHelp rendering bugs
with MSIE, Firefox, and Chrome. Typically if I test the help on an
Apache server it works fine, so the only way for me to troubleshoot
the issues and test potential fixes is to load the help on a test
instance of the application.

On Tue, Feb 5, 2013 at 10:05 AM, Jim Owens jow...@magma.ca wrote:
 In case it's relevant,  most browsers (including Firefox) won't open HTML
 files saved to a non-local drive and called using the file protocol.  If
 they're not on a local drive, the files must be served by an HTTP server and
 called using the http protocol.
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: best web help add-on for FrameMaker 10?

Once I get the output customized as necessary, I shouldn't need
support, though we do need to support new browsers.

On Tue, Feb 5, 2013 at 4:36 AM, Johan Anglemark johan.anglem...@iar.com wrote:
 No it doesn't, but when your year is out you no longer get the quarterly
 software updates from them if you don't renew. Moreover, they only support a
 release for two years, so if you are still using an old version, you're on
 your own after two years.

 I'll give WebWorks ePublisher a try.
 http://www.indoition.com/online-help-authoring-tools-survey.htm says
 it costs $795 a year, does the license actually expire?
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

best web help add-on for FrameMaker 10?

> I'll give WebWorks ePublisher a try.

> http://www.indoition.com/online-help-authoring-tools-survey.htm says
> it costs $795 a year, does the license actually expire?

The subscription expires, but you can still use the software. You just don't 
get the four upgrades/year or access to direct support once your subscription 
expires.

Nadine

best web help add-on for FrameMaker 10?

2013-02-05 Thread Shmuel Wolfson

I use Mif2Go. It's complicated to set up, but once it's set up there is 
no clean-up afterwards. It's also relatively inexpensive. I had a 
consultant set it up for me, and I've been using it ever since. The 
consultant was Steve Wiseman (swiseman at context.co.il or +972-2-999-7816).

Regards,
Shmuel Wolfson
052-763-7133

On 05-Feb-13 2:45 PM, Writer wrote:
>> I'll give WebWorks ePublisher a try.
>> http://www.indoition.com/online-help-authoring-tools-survey.htm says
>> it costs $795 a year, does the license actually expire?
> The subscription expires, but you can still use the software. You just don't 
> get the four upgrades/year or access to direct support once your subscription 
> expires.
>
> Nadine
> ___
>
>
> You are currently subscribed to framers as shmuelw1 at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

best web help add-on for FrameMaker 10?

I must correct myself. When you purchase a *perpetual* license, you can 
continue to use ePublisher after your subscription is done.


I recommend that you contact WebWorks' sales department so that you can discuss 
your particular needs with them.

Nadine

>>  I'll give WebWorks ePublisher a try.
> 
>>  http://www.indoition.com/online-help-authoring-tools-survey.htm says
>>  it costs $795 a year, does the license actually expire?
> 
> The subscription expires, but you can still use the software. You just don't 
> get the four upgrades/year or access to direct support once your subscription 
> expires.
> 
> Nadine

best web help add-on for FrameMaker 10?

2013-02-05 Thread Jeremy H. Griffith

On Mon, 4 Feb 2013 15:11:28 -0800, Robert Lauriston  
wrote:

>We've encountered JavaScript bugs in Internet Explorer 8 that break
>the TOC and search in RoboHelp 9's WebHelp output.
>
>We could fix that by upgrading to TCS 4, but that would cost $800, so
>I might as well look at other options for generating web help from
>unstructured FM.
>
>I've got MIF2Go so I'm trying that, but encountering some issues with 
>Firefox.

To be clear, the only issue with Firefox you have reported
to us is with invoking OmniHelp from a Web application.
This has never been reported by anyone else, and cannot be
duplicated here...  We use OmniHelp in FireFox all the time.

>I'll give WebWorks ePublisher a try.
>http://www.indoition.com/online-help-authoring-tools-survey.htm says
>it costs $795 a year, does the license actually expire?

Mif2Go is $295 *perpetual*, with $75/year for upgrades
and support.  IOW, about 10% of ePP's cost...  ;-)

>Last time I tried Flare, the FrameMaker import was quite good but it
>needed some cleanup so wasn't a replacement for RoboHelp.
>
>Anything else out there?

SuiteHelp, perhaps?  AIR Help (if Adobe still supports it)?

-- Jeremy H. Griffith, at Omni Systems Inc.
  http://mif2go.com/

best web help add-on for FrameMaker 10?

2013-02-05 Thread Jim Owens

On 2013-02-05 12:08, Jeremy H. Griffith wrote:
> To be clear, the only issue with Firefox you have reported to us is 
> with invoking OmniHelp from a Web application. This has never been 
> reported by anyone else, and cannot be duplicated here... We use 
> OmniHelp in FireFox all the time. 

In case it's relevant,  most browsers (including Firefox) won't open 
HTML files saved to a non-local drive and called using the file 
protocol.  If they're not on a local drive, the files must be served by 
an HTTP server and called using the http protocol.

best web help add-on for FrameMaker 10?

2013-02-05 Thread Johan Anglemark

On 2013-02-05 00:11, Robert Lauriston wrote:
> We've encountered JavaScript bugs in Internet Explorer 8 that break
> the TOC and search in RoboHelp 9's WebHelp output.
>
> We could fix that by upgrading to TCS 4, but that would cost $800, so
> I might as well look at other options for generating web help from
> unstructured FM.
>
> I've got MIF2Go so I'm trying that, but encountering some issues with Firefox.
>
> I'll give WebWorks ePublisher a try.
> http://www.indoition.com/online-help-authoring-tools-survey.htm says
> it costs $795 a year, does the license actually expire?

No it doesn't, but when your year is out you no longer get the quarterly 
software updates from them if you don't renew. Moreover, they only 
support a release for two years, so if you are still using an old 
version, you're on your own after two years.

Best,

Johan
-- 
Johan Anglemark, Technical Communicator & Localization Manager.
IAR Systems AB
Box 23051, Strandbodgatan 1
SE-750 23 Uppsala, SWEDEN
Mobile: +46 708 651088, Phone: +46 18 167894, Fax: +46 18 167838
E-mail: johan.anglemark at iar.com Website: www.iar.com
Twitter: www.twitter.com/iarsystems

best web help add-on for FrameMaker 10?

I hadn't tried generating web help with WebWorks in a long time. It's
very slick. The output looks very professional.

They handle context-sensitive help calls in a way I haven't seen
before. The output contains an HTML file for each TopicAlias marker,
so you can call it with /.html. Though
for my purposes it would be easier if I could stick with /.html#.

best web help add-on for FrameMaker 10?

Yes, the Firefox issues are definitely related to the oddities of our
application. The help is served by Tomcat without Apache, it's https,
the help is on a different port than some of the calls ... not a
plain-vanilla environment by any means.

On Tue, Feb 5, 2013 at 9:08 AM, Jeremy H. Griffith  wrote:

> To be clear, the only issue with Firefox you have reported
> to us is with invoking OmniHelp from a Web application.
> This has never been reported by anyone else, and cannot be
> duplicated here...

best web help add-on for FrameMaker 10?

This is a web application, https being served by Tomcat.

We've encountered browser-version-specific RoboHelp rendering bugs
with MSIE, Firefox, and Chrome. Typically if I test the help on an
Apache server it works fine, so the only way for me to troubleshoot
the issues and test potential fixes is to load the help on a test
instance of the application.

On Tue, Feb 5, 2013 at 10:05 AM, Jim Owens  wrote:
> In case it's relevant,  most browsers (including Firefox) won't open HTML
> files saved to a non-local drive and called using the file protocol.  If
> they're not on a local drive, the files must be served by an HTTP server and
> called using the http protocol.

best web help add-on for FrameMaker 10?