On Tue, 9 Jun 2009 17:13:47 -0600
Chad Perrin per...@apotheon.com wrote:
If 0.111% of customers are unfortunate enough to end up with something
entirely beyond their control causing something to happen that can be
imagined to be a violation of GoDaddy's partially undisclosed policies,
and 0.1% of
Every time you get in a car, you risk your life. Does that mean you
Everything is dangerous, life itself being the most - always ends with
death.
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On Wed, Jun 10, 2009 at 06:33:05AM -0400, Jerry wrote:
On Tue, 9 Jun 2009 17:13:47 -0600
Chad Perrin per...@apotheon.com wrote:
If 0.111% of customers are unfortunate enough to end up with something
entirely beyond their control causing something to happen that can be
imagined to be a
On Mon, Jun 08, 2009 at 05:31:12PM -0400, Jerry wrote:
On Mon, 8 Jun 2009 14:55:49 -0600
Chad Perrin per...@apotheon.com wrote:
I try to learn from others' mistakes to reduce the likelihood that I
will be forced to learn from my own. If you really want to learn from
your own mistakes,
On Sun, 7 Jun 2009 19:46:29 -0600
Chad Perrin per...@apotheon.com wrote:
On Thu, Jun 04, 2009 at 11:50:35PM -0400, itsemu wrote:
if your dealing with a isp such as a cable/dsl company, remember the
requirements to work there, they arent trained on anything besides
windows.. probably dont
On Mon, Jun 08, 2009 at 04:45:43AM -0400, Jerry wrote:
I have used GoDaddy for 7 years now without a single problem. Maybe I
am just lucky. I have only contacted them twice; however, I received
a quick and courteous response to my inquiry.
I try to learn from others' mistakes to reduce the
On Mon, 8 Jun 2009 14:55:49 -0600
Chad Perrin per...@apotheon.com wrote:
I try to learn from others' mistakes to reduce the likelihood that I
will be forced to learn from my own. If you really want to learn from
your own mistakes, though, go ahead and ignore the instances where
GoDaddy has
On Thu, Jun 04, 2009 at 11:50:35PM -0400, itsemu wrote:
if your dealing with a isp such as a cable/dsl company, remember the
requirements to work there, they arent trained on anything besides windows..
probably dont really know what a static ip is or have any idea what hardware
each different
On Fri, Jun 05, 2009 at 06:23:56PM +0200, Wojciech Puchar wrote:
The tech support people do what they are told to do. If you've ever had
a job in which every single incoming call is someone who is frustrated,
angry and is going to take it out on *you*, it might be understandable
why the tech
, due to security reasons. After
asking, I was told that I would be able to run a mail server and http
server on my connection.
8. Do you have complete reverse DNS?
(They didn't know.)
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s?
Yes.
it's 10Gbit/s
No.
So 1Gbyte or Gbit/s?
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Man, you're with the wrong ISP.
Or maybe it's best ISP available there? :)
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itsemu wrote:
if your dealing with a isp such as a cable/dsl company, remember the
requirements to work there, they arent trained on anything besides windows..
Excuse me, unless you have ever worked at an ISP, might I kindly ask you
to have some respect. (if you have, the call centre you likely
Modulok wrote:
While it sounds pretty bad, I think my ISP takes the cake:
- Regardless of the problem, their solution is to unplug the cable
modem, wait 30 seconds and plug it back in and hope for the best.
Well, I don't know about cable, but this is the way DSL works. 90%+ of
the issues
In response to Steve Bertrand st...@ibctech.ca:
[snip]
Disclaimer: I work as a network engineer at a small ISP. From time to
time, I still have to answer the phone every once in a while
(unfortunately).
I do not like dealing directly with users. Most of them complain, bitch
and snivel and
Bill Moran wrote:
In response to Steve Bertrand st...@ibctech.ca:
[snip]
Disclaimer: I work as a network engineer at a small ISP. From time to
time, I still have to answer the phone every once in a while
(unfortunately).
I do not like dealing directly with users. Most of them complain,
Written by Steve Bertrand on 06/05/09 08:43
Despite frustrations try to remember, it's not the tech support
people's fault. They're just there 8-5 trying to make rent and pay for
their kids dental. If you want to blame somebody, blame management.
The tech support people do what they are told
Well, I don't know about cable, but this is the way DSL works. 90%+ of
the issues with DSL are due to the modem losing connectivity overnight,
so a reboot is the quickest and easiest method of troubleshooting.
i don't remember now what brand of modem i have (i'm not in place) from
Polish
You are absolutely right, and I'm glad you pointed that out. Even I will
admit to not minding hanging on the phone a few extra minutes with a
calm, polite user (no matter how 'green' they are) if they do what I say
(without click-click-clicking in the background) throughout the
troubleshooting
I did the support gig for the better part of two years when I started
school. It was difficult, especially when the people that were
frustrated, angry, and determined to take it out on me had broken or
ancient hardware and lived out in the boondocks where audible crackling
Just put the earphone
On Fri, 05 Jun 2009 09:43:17 -0400,
Steve Bertrand st...@ibctech.ca said:
S If you've ever had a job in which every single incoming call is someone
S who is frustrated, angry and is going to take it out on *you*, it might
S be understandable why the tech support call centre business is like an
S months.
I've been at a US Air Force MIS helpdesk since Sept 1988. I wrote an
article about some of my favorite tools, and as an aside I mentioned
my time working in IT support. My favorite article comment:
If I'm still doing this in 21 years, someone please write a
program to
be able to run a mail server and http
server on my connection.
8. Do you have complete reverse DNS?
(They didn't know.)
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like these? If so, what kind of response
did you get? Does anyone know of a really
?
Cannot provide this info, due to security reasons. After
asking, I was told that I would be able to run a mail server and http
server on my connection.
8. Do you have complete reverse DNS?
(They didn't know.)
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP
?
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like these? If so, what kind of response
did you get? Does anyone know of a really good ISP, or a good
resource for finding a good ISP around Cincinnati, OH?
I recommend hooking up with your local
On Thu, 4 Jun 2009 13:10:17 -0400
Bill Moran wmo...@potentialtech.com wrote:
In response to Mark Hartkemeyer hartk...@gmail.com:
4. What kind of hardware and software are you running?
Can't provide this, due to security reasons.
That's the stupidest answer I've heard today.
Actually, I
4. What kind of hardware and software are you running?
Can't provide this, due to security reasons.
That's the stupidest answer I've heard today.
It isn't that stupid. As many ISPs admins aren't very good, they simply
fear.
___
That's the stupidest answer I've heard today.
It isn't that stupid. As many ISPs admins aren't very good, they simply
fear.
Based on the answers provided, I highly doubt that the OP was speaking
to an admin...
Of course not, but THEY require others to not talk about used hardware and
Wojciech Puchar wrote:
4. What kind of hardware and software are you running?
Can't provide this, due to security reasons.
That's the stupidest answer I've heard today.
It isn't that stupid. As many ISPs admins aren't very good, they simply
fear.
Based on the answers provided, I
--- On Thu, 6/4/09, Wojciech Puchar woj...@wojtek.tensor.gdynia.pl wrote:
From: Wojciech Puchar woj...@wojtek.tensor.gdynia.pl
Subject: Re: ISP questions
To: Bill Moran wmo...@potentialtech.com
Cc: freebsd-questions@freebsd.org
Date: Thursday, June 4, 2009, 12:56 PM
4. What kind
this info, due to security reasons. After
asking, I was told that I would be able to run a mail server and http
server on my connection.
8. Do you have complete reverse DNS?
(They didn't know.)
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions
Your the only one who's found this problem, so we'll wait until the next
version to patch this problem.
It's just like my upstream network provider. When they have longer
problems i heard Sorry we working on this, you must be really unlucky, as
nobody else have problems here.
I asked few
These responses don't surprise me. I'm actually impressed your rep knew
the numbers for the up/down bandwidth, even though their metric was
It's just marketing bandwidth as most clients don't understand what it
mean anyway, but just expect higher value that others for the same price.
It's
. Incoming port 137-139, 445 closed
8. Do you have complete reverse DNS?
(They didn't know.)
Yes.
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like these? If so, what kind of response
did you get? Does anyone know of a really good ISP, or a good
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s? it's 10Gbit/s
What card do you use to connect?
server on my connection.
Outgoing port 25, 137-139 closed. Incoming port 137-139, 445 closed
So
Wojciech Puchar said the following on 2009-06-05 01:34:
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s?
Yes.
it's 10Gbit/s
No.
What card do you use to connect?
A netgear 310fx I only
NB this is a residential ISP I'm writing about.
Wojciech Puchar said the following on 2009-06-05 01:34:
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s? it's 10Gbit/s
What card do you use to
this info, due to security reasons. After
asking, I was told that I would be able to run a mail server and http
server on my connection.
8. Do you have complete reverse DNS?
(They didn't know.)
I assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like
assume this is a pretty typical response from ISPs. Has anyone
asked their ISP questions like these? If so, what kind of response
did you get? Does anyone know of a really good ISP, or a good
resource for finding a good ISP around Cincinnati, OH?
Thanks,
Mark Hartkemeyer
While
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