-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Rajesh Janakiraman
Sent: Thursday, January 24, 2019 10:39 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Ca7 auto-ticketing with ServiceNow tool
Hello Everyone,
Could someone please help me with below request
AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: FW: Re: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
>
> Hi Lizette,
>
> Guess you meant this for Rajesh...
>
> – Vignesh
> Mainframe Infrastructure
>
> -Original Message-
> From: stars.
Your Service Now team should be able to process an email and open incidents.
We do that now.
We format an email using our automation tools and send it to a identified
mailbox, where the Service Now team picks it up and opens the incident.
As for CA7 opening incidents directly, I do not know
gt; Could someone please help me with below request!!
>
> Wanna know if there is anyone implemented auto-ticketing integration from
> CA7 Scheduler to Service Now ticketing tool whenever there is a job failure
> occurs?
>
> And I also want to know whether we have any option to crea
Hi Lizette,
Guess you meant this for Rajesh...
– Vignesh
Mainframe Infrastructure
-Original Message-
From: stars...@mindspring.com
Sent: 25 January 2019 11:41
To: Sankaranarayanan, Vignesh
Subject: RE: Re: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
This is probably internal
List On Behalf Of
Rajesh Janakiraman
Sent: 25 January 2019 04:39
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
Hello Everyone,
Could someone please help me with below request!!
Wanna know if there is anyone implemented auto-ticketing integration from
Hello Everyone,
Could someone please help me with below request!!
Wanna know if there is anyone implemented auto-ticketing integration from
CA7 Scheduler to Service Now ticketing tool whenever there is a job failure
occurs?
And I also want to know whether we have any option to create a Service
Did you ever get a workable solution?
I have to do the same thing.
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[mailto:IBM-MAIN@LISTSERV.UA.EDU] Im Auftrag
von David Crayford
Gesendet: Donnerstag, 29. Juni 2017 14:51
An: IBM-MAIN@LISTSERV.UA.EDU
Betreff: Re: AW: CA7 with service now
We use Jira but we're a vendor lab not a production site. Do you run cURL
directly from NetView or submit a batch job
AIN@LISTSERV.UA.EDU] Im Auftrag
von Nathan Astle
Gesendet: Donnerstag, 29. Juni 2017 10:06
An: IBM-MAIN@LISTSERV.UA.EDU
Betreff: CA7 with service now
Hi,
Is there anyone in the List who have integrated CA7 with Service Now(Ticketing
Tool). Basically whenever the CA7 jobs Abend it must automatica
IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] Im Auftrag
von Nathan Astle
Gesendet: Donnerstag, 29. Juni 2017 10:06
An: IBM-MAIN@LISTSERV.UA.EDU
Betreff: CA7 with service now
Hi,
Is there anyone in the List who have integrated CA7 with Service Now(Ticketing
Tool). Basica
ion please contact me offline.
Regards,
Werner
-Ursprüngliche Nachricht-
Von: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] Im Auftrag
von Nathan Astle
Gesendet: Donnerstag, 29. Juni 2017 10:06
An: IBM-MAIN@LISTSERV.UA.EDU
Betreff: CA7 with service now
Hi,
Is there any
Hi,
Is there anyone in the List who have integrated CA7 with Service
Now(Ticketing Tool). Basically whenever the CA7 jobs Abend it must
automatically create a incident in service now.
Could you please share your experience ? So that It can help me to build a
similar Solution in my Shop
Thanks Liz
-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Lizette Koehler
Sent: 13 March 2016 14:50
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: CA7
Yes. It is on communities.ca.com.
Lizette
-Original Message-
>F
Yes. It is on communities.ca.com.
Lizette
-Original Message-
>From: "Icke, Nick" <nick.i...@hpe.com>
>Sent: Mar 12, 2016 9:52 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: CA7
>
>Hi
>
>Is there a listserv specific
Hi
Is there a listserv specifically dealing with Ca7
Regards
Nick
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Hi Mainframe Professionals,
Good Day!
My question may be stupid, but I just wanna know this.
Is there any way to customize CA7 panels? i.e. can we change the options
for canceling or restarting or force completing the job to different panel
or different option?
Kindly let me know, whether
Rajesh Janakiraman wrote:
Is there any way to customize CA7 panels?
Did you RTFM? Did you contacted CA? These folks are very helpful according to
some IBM-MAIN followers.
Groete / Greetings
Elardus Engelbrecth
--
For IBM
You might also want to join the CA COMMUNITIES on the support.ca.com website.
You will find a forum/community that discusses all things CA7. They could also
be helpful with this type of question.
So long as you have a CA Site number, it is free to join.
Lizette
-Original Message
Hi All,
We are running CA7 11.3 and we are facing an issue with a batch job. The batch
job is flowing from Maestro to CA7 and both are communicated with Tivoli
workload scheduler(TWS)
Actually all Maestro jobs flows to CA7 through Console terminal (CTERM1)
whereas on particular day it flows
Welcome. If you were not aware, there is a group on MYCA community for CA7
type questions. You may find a better audience there to help. It is found
in SUPPORT.CA.COM
Also, have you contacted CA7 support on SUPPORT.CA.COM? If so, what have
they suggested?
They should be able to help you
Hi friends,
I need deta of last 1year jobs abends (i.e jan1st to dec31 of 2013) , i
have issued LRLOG,job=*,st=excp,span=(010113,0101,123013,0101).
But i can see only last 2 weeks abends details.how can i pull last year
abends list.Please help me on this.
regards,
Rajesh
On Sun, 19 Jan 2014 07:10:17 -0500 Rajesh kumar herowith.z...@gmail.com
wrote:
:Hi friends,
:
:I need deta of last 1year jobs abends (i.e jan1st to dec31 of 2013) , i
:have issued LRLOG,job=*,st=excp,span=(010113,0101,123013,0101).
:But i can see only last 2 weeks abends details.how can i pull
Have you reviewed the manuals to see what is involved with archives and
online functions?
Your shop may be offloading to an archive function. Or your shop may be
deleting data older that a specific time.
If you are not the CA 7 administrator at your shop, you should contact your
CA7
I am not very CA-7 literate. But, as others have indicated, you may need to
go against the unloaded CA-7 log data. I know that our Production Control
people do this, somehow.
But, as an alternative, I will mention that you might be able to get
similar information by looking at the SMF 30, type 5
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