[IMail Forum] FW: Web messaging session timeout

2004-07-20 Thread Katie LaSalle-Lowery
I have been unable to change the web messaging session timeout. I have changed the session timeout setting from 12 to 20 then 30. It still times out at 12 minutes. Has anyone else had this problem or can anyone offer suggestions? Thanks, Katie

[IMail Forum] mail from validation

2004-07-20 Thread Katie LaSalle-Lowery
Last night I turned on the mail from validation in Imail antispam. Today I discovered that our own email is failing that test. I'm at a loss as to why? Can anyone offer me some insight? Thanks, Katie

RE: [IMail Forum] mail from validation

2004-07-20 Thread Katie LaSalle-Lowery
I've figured it out. It was people who use us for connectivity but not email hosting. The sent from email addresses did not exist on our server... From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-LowerySent: Tuesday, July 20, 2004 3:15 PMTo: [EMAIL

RE: [IMail Forum] Hotmail.com delivery issue

2004-07-28 Thread Katie LaSalle-Lowery
Hi Chuck, I went through the same process for the same problem. I had to change my server pick a few weeks later when the one I had picked stopped working. First time I tested all of the 16 servers 6 weren't working. Next time 8 weren't working. Drives me nuts that my customers blame me

RE: [IMail Forum] Alternate FTP Server

2004-10-28 Thread Katie LaSalle-Lowery
We have Serv-U running on two servers and have been pleased with it. ~Katie From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery RehmSent: Thursday, October 28, 2004 10:00 AMTo: [EMAIL PROTECTED]Subject: [IMail Forum] Alternate FTP Server Anyone know of a good and

[IMail Forum] DNS troubleshooting assistance request (causing mail problems)

2004-10-29 Thread Katie LaSalle-Lowery
Yesterday we became the DNS authority for a domain, ifs-mt.com. They have an Exchange server. Their Exchange server's IP address was and remains 69.51.79.204. I created an Arecord for mail.ifs-mt.com for 69.51.79.204 with an MX record for mail.ifs-mt.com. At my location we have an

RE: [IMail Forum] DNS troubleshooting assistance request (causing mail problems)

2004-10-29 Thread Katie LaSalle-Lowery
be the cause of the inconsistent behavior. Hope that helps. Robert From: Katie LaSalle-Lowery [mailto:[EMAIL PROTECTED] Sent: Friday, October 29, 2004 3:13 PMTo: [EMAIL PROTECTED]Subject: [IMail Forum] DNS troubleshooting assistance request (causing mail problems) Yesterday we became the DNS

RE: [IMail Forum] DNS troubleshooting assistance request (causing mail problems)

2004-10-29 Thread Katie LaSalle-Lowery
PROTECTED] On Behalf Of Russ Uhte Sent: Friday, October 29, 2004 2:13 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] DNS troubleshooting assistance request (causing mail problems) Katie LaSalle-Lowery wrote: Yesterday we became the DNS authority for a domain, ifs-mt.com. They have an Exchange

RE: [IMail Forum] OT - e-mail rejections

2004-04-13 Thread Katie LaSalle-Lowery
Jeff, In your SMTP settings, do you have refuse null sender selected? If so, de-select. Spam filters that block from rfc ignorant servers (Verizon is an example) will refuse messages if you have null sender refused. ~Katie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

[IMail Forum] Web messaging problems message ID

2004-04-13 Thread Katie LaSalle-Lowery
Using Imail 8.05 we are having2 problems in Web Messaging: 1) Session timeout is occuring at 12 minutes despite my having changed it to 90 minutes and restarting the service. 2) Spell check does not work. Can Imail be configured to insert a message id so Outlook 2003 and GoldMine and

RE: [IMail Forum] Trouble emailing to msn and Hotmail

2004-05-12 Thread Katie LaSalle-Lowery
. - Original Message - From: Katie LaSalle-Lowery To: [EMAIL PROTECTED] Cc: Ken DeCosta ; [EMAIL PROTECTED] Sent: Tuesday, May 11, 2004 1:02 PM Subject: [IMail Forum] Trouble emailing to msn and Hotmail Since Thursday, our users (or, at least some of our users) have

RE: [IMail Forum] SMTP Auth not working

2004-05-13 Thread Katie LaSalle-Lowery
Well, I think I need to do more fixing. Disable SMTP VRFY is now selected but the problem remains. Any futher suggestions? (I did restart SMTP service after making that change). Thanks, Katie From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-LowerySent:

[IMail Forum] Trouble emailing to msn and Hotmail

2004-05-11 Thread Katie LaSalle-Lowery
Since Thursday, our users (or, at least some of our users) have been unable to send email to hotmail and msn users. I'm trying to track down the problem. Just curious if anyone else has reports of this problem. Appears that DNS is okay. Tracert last hop is a Sprint router (this mail

RE: [IMail Forum] Trouble emailing to msn and Hotmail

2004-05-11 Thread Katie LaSalle-Lowery
! Yes, hotmail and MSN delivery has been an issue from several parts of the contry for a couple of weeks. Chris - Original Message - From: Katie LaSalle-Lowery To: [EMAIL PROTECTED] Cc: Ken DeCosta ; [EMAIL PROTECTED] Sent: Tuesday, May 11, 2004 1:02 PM Subject: [IMail Forum] Trouble

[IMail Forum] Estocker filling our queue

2004-12-09 Thread Katie LaSalle-Lowery
this is happening? Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax (406)721-3438

[IMail Forum] Our server is relaying for spammers and I don't know why! Any help greatly appreciated!

2004-12-09 Thread Katie LaSalle-Lowery
Our Imail server is set to "relay for addresses." I discovered today it is relaying. Don't know how long that has been the case. The messages are stacking up by the hundreds in the queue and I'm at a loss... Any suggestions would be greatly appreciated! Thanks! Katie LaSa

RE: [IMail Forum] Our server is relaying for spammers and I don't know why! Any help greatly appreciated!

2004-12-09 Thread Katie LaSalle-Lowery
I found the issue... The mail was originated on a trusted IP (one in the relay address list). We have a customer with a trojan or something. I've un-trusted that address. However, I'm still confused. I thougt a valid address was still required. Katie LaSalle-Lowery Centric Internet

RE: [IMail Forum] Our server is relaying for spammers and I don't know why! Any help greatly appreciated!

2004-12-09 Thread Katie LaSalle-Lowery
to untrust all but a very few IP's, I guess. Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax (406)721-3438 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists

RE: [IMail Forum] Our server is relaying for spammers and I don't know why! Any help greatly appreciated!

2004-12-09 Thread Katie LaSalle-Lowery
that are using fax machines and other devices to send some mail who will have issues but I'll deal with those individually. Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax (406)721-3438 From

RE: [IMail Forum] Our server is relaying for spammers and I don't know why! Any help greatly appreciated!

2004-12-09 Thread Katie LaSalle-Lowery
h traffic on the server. Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax (406)721-3438 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Troy HiltonSent: Thursday, December 09,

[IMail Forum] OT: Not Imail per se but Imail user needing help w/ spf using JHSoft's SimpleDNS

2005-04-28 Thread Katie LaSalle-Lowery
I'm struggling with spf setup. I thought I had it good to go but tested at dnsstuff.com which found no spf text. I also don't understand the IP entry necessity. I entered the two IP's that the mail server uses. When I tested at dnsstuff.com, though, it looks like it really wants originating

[IMail Forum] MX problem has me stumped

2005-05-31 Thread Katie LaSalle-Lowery
still connecting to the wrong mail server. Any suggestions as to what I'm missing here? Thanks, Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax (406)721-3438 To Unsubscribe

RE: [IMail Forum] MX problem has me stumped

2005-05-31 Thread Katie LaSalle-Lowery
the correct DNS server to find the information for this domain. Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Tuesday, May 31, 2005 1:46 PM

RE: Re[2]: [IMail Forum] MX problem has me stumped

2005-05-31 Thread Katie LaSalle-Lowery
Just for sg I flushed dns again today and tried again. No change. Given that I had tried that previously and what Sandy points out I wasn't expecting much but I'm game to try anything that does no harm. Thanks, Katie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

RE: Re[2]: [IMail Forum] MX problem has me stumped

2005-05-31 Thread Katie LaSalle-Lowery
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Tuesday, May 31, 2005 11:39 AM To: IMail_Forum@list.ipswitch.com Subject: RE: Re[2]: [IMail Forum] MX problem has me stumped Just for sg I flushed dns again today and tried again. No change. Given that I

RE: Re[2]: [IMail Forum] MX problem has me stumped

2005-05-31 Thread Katie LaSalle-Lowery
Grand View College Des Moines IA 50316 _ From: [EMAIL PROTECTED] on behalf of Katie LaSalle-Lowery Sent: Tue 5/31/2005 2:02 PM To: IMail_Forum@list.ipswitch.com Subject: RE: Re[2]: [IMail Forum] MX problem has me stumped Not only do I not know but I don't know where to look

RE: [IMail Forum] MX problem has me stumped

2005-06-01 Thread Katie LaSalle-Lowery
of allowed rcpthosts (#5.7.1) I would try a different DNS and see if you get the same results Eric S Katie LaSalle-Lowery wrote: Hi there, Setup info: Imail 8.05 running on MS Windows Server 2003 using DNS from another MS Windows Server 2003 which, in turn, uses our primary DNS server as its

RE: [IMail Forum] MX problem has me stumped

2005-06-01 Thread Katie LaSalle-Lowery
] On Behalf Of Katie LaSalle-Lowery Sent: Wednesday, June 01, 2005 11:11 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] MX problem has me stumped Well, I entered a different DNS server in Iadmin SMTP settings and restarted SMTP Queue Manager. I didn't get the same results. However

RE: [IMail Forum] Classic web templates keep-alive

2005-06-01 Thread Katie LaSalle-Lowery
Or you might look at KB: http://support.ipswitch.com/kb/IM-20030711-DM01.htm for changing the session timeout. This article actually is about changing port but the solution enumerated worked for fixing my problem in changing the timeout from the Administrator. ~Katie -Original Message-

[IMail Forum] Users duplicated under other hosts

2005-08-10 Thread Katie LaSalle-Lowery
Hi all, I've recently noticed that users that belong under our primary host are getting duplicated under other hosts--seemingly random, in varying numbers by host and not every host. We're running Imail v8.05 on Windows Server 2003. Has anyone seen this happen or know what might be causing it?

[IMail Forum] Our mail is bounding

2006-09-27 Thread Katie LaSalle-Lowery
Hi all, We're seeing a large percentage of undeliverable returns. When I look at the logs it appears that spam filters are finding fault with our mail. We're seeing a lot fail cmdspace (like any sent from Outlook 2003 or Mac Mail 1) in Declude. I can't imagine that that is the cause,

RE: [IMail Forum] Our mail is bounding

2006-09-27 Thread Katie LaSalle-Lowery
That I can (and will) do. Explaining to all customers why that is suddenly causing their email to be rejected is more difficult. The marked increase in ndr's began about a week ago. Is that the only problem you see? Thanks, Katie From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On

[IMail Forum] Verizon 450 action not taken

2007-01-09 Thread Katie LaSalle-Lowery
staff have no means by which to do so. All of your phone support contacts do not allow a caller to proceed without an account number. Thank you, Katie LaSalle-Lowery Centric Internet Services 1410 Reserve St. Missoula, MT 59801 Local Phone 549-3337 ext. 21 Toll Free (888)593-2776 ext. 21 Fax

RE: [IMail Forum] Verizon 450 action not taken

2007-01-09 Thread Katie LaSalle-Lowery
haven't had any time to work on the new install since then. Thanks, Katie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman Sent: Tuesday, January 09, 2007 12:59 PM To: Katie LaSalle-Lowery Subject: Re: [IMail Forum] Verizon 450 action

RE: [IMail Forum] Verizon 450 action not taken

2007-01-09 Thread Katie LaSalle-Lowery
_ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Tuesday, January 09, 2007 2:29 PM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] Verizon 450 action not taken Hello, When I Google my problem I see thousands of reports of the same

RE: [IMail Forum] Install - WSH required, already installed (Was:Verizon 450 action not taken)

2007-01-09 Thread Katie LaSalle-Lowery
file. Examples: imail2006.exe ics_premium.exe imail_secure.exe I'm told this has helped everyone who has tried it... Daniel Donnelly -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Katie LaSalle-Lowery Sent: Tuesday, January 09, 2007 3:22 PM To: Imail_Forum

[IMail Forum] connection refused when try to login to iclient

2007-03-01 Thread Katie LaSalle-Lowery
Hello, We have Imail 2006.1 running on Windows Server 2003 with Declude. Yesterday the cpu got pegged and Declude fell behind. I changed the delivery process to smtpd32.exe until Declude caught up then changed it back to declude.exe. This morning the same thing happened. Suspecting that

RE: [IMail Forum] connection refused when try to login to iclient

2007-03-01 Thread Katie LaSalle-Lowery
Disregard... it was silly. IMAP didn't start on that last reboot. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Thursday, March 01, 2007 11:34 AM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] connection refused when try to login

RE: [IMail Forum] 2006.2 Branding

2007-10-10 Thread Katie LaSalle-Lowery
Resurrecting an old thread I'm still missing something. I found iclient.config in the WebClient directory. I added add string=MainTitle value= my desired page title/ No change. Then, per the next suggestions in this old thread, I edited the existing title entry in the sample

RE: [IMail Forum] 2006.2 Branding

2007-10-11 Thread Katie LaSalle-Lowery
to be in the branding.config file in the imail/webdir/webclient/branding folder. Is this the line that you added to the branding.config file? Tom Lewis Development Manager - Messaging Ipswitch, Inc. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery

[IMail Forum] mail delivery testing service?

2007-12-17 Thread Katie LaSalle-Lowery
Hello, Can anyone recommend a mail delivery testing service? What I want is something that sends a test message through our server every 10 minutes and if the message is not received it will page us. Thanks, Katie

RE: [IMail Forum] mail delivery testing service?

2007-12-18 Thread Katie LaSalle-Lowery
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Monday, December 17, 2007 3:10 PM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] mail delivery testing service? Hello, Can anyone recommend a mail delivery testing service? What I want is something

[IMail Forum] Time stamp problem

2008-03-13 Thread Katie LaSalle-Lowery
Hello all, I've got a problem that is is perplexing me. Messages received into some POP clients are displaying a time stamp that is one hour fast. Other POP clients display a time stamp with the correct time. We have tested using 3 pc's -- one with Windows XP Pro, one with Windows Vista

RE: [IMail Forum] Time stamp problem

2008-03-14 Thread Katie LaSalle-Lowery
To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Time stamp problem Are the time zones correct? _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Thursday, March 13, 2008 6:54 PM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] Time

RE: [IMail Forum] Time stamp problem

2008-03-14 Thread Katie LaSalle-Lowery
] On Behalf Of Katie LaSalle-Lowery Sent: Thursday, March 13, 2008 6:54 PM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] Time stamp problem Hello all, I've got a problem that is is perplexing me. Messages received into some POP clients are displaying a time stamp that is one hour fast

RE: [IMail Forum] Time stamp problem

2008-03-14 Thread Katie LaSalle-Lowery
Subject: RE: [IMail Forum] Time stamp problem Restart your services - and make sure you have it in the correct TZ. TR From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Friday, March 14, 2008 11:17 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail

[IMail Forum] Comcast Reverse DNS Issue

2008-09-17 Thread Katie LaSalle-Lowery
Hello, For some time now our customers (both on our Imail server and their own Imail servers on our IP's) have been unable to reliably and consistently deliver email to Comcast email addresses. When I check the logs I see a response from the Comcast servers comcast reverse DNS failure : try

RE: [IMail Forum] Comcast Reverse DNS Issue

2008-09-19 Thread Katie LaSalle-Lowery
to admin at Comcast now. ~Katie _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Katie LaSalle-Lowery Sent: Wednesday, September 17, 2008 5:05 PM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] Comcast Reverse DNS Issue Hello, For some time now our customers

RE: [IMail Forum] Comcast Reverse DNS Issue

2008-09-22 Thread Katie LaSalle-Lowery
Sent: Sunday, September 21, 2008 7:42 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Comcast Reverse DNS Issue Contact Info For Others _ From: [EMAIL PROTECTED] on behalf of Katie LaSalle-Lowery Sent: Fri 9/19/2008 7:25 PM To: Imail_Forum@list.ipswitch.com

[IMail Forum] SMTP Slow

2009-01-11 Thread Katie LaSalle-Lowery
Hello, We're having issues today with SMTP. First the service crashed a number of times. Now it is slw. The server is close to idle - nothing hogging cpu, etc. I've restarted services (SMTP + Queue Manager). I've restarted the machine. I've rebooted the firewall that it is connected via.

[IMail Forum] DNS blacklist suggestions

2009-01-26 Thread Katie LaSalle-Lowery
Hello, I've had to take Spamhaus out of our DNS blacklists. I was not previously aware that they had limits on free use. We exceed those limits. I think their price is a bit steep, though, so I'm looking for effective DNS blacklists to put in our connection checks. I have Spamcop and CBL

RE: [IMail Forum] Services page rejects correct login

2009-01-27 Thread Katie LaSalle-Lowery
Are you on the browser on the server itself? If so, try a browser on another pc. ~Katie -Original Message- From: imail_forum-ow...@list.ipswitch.com [mailto:imail_forum-ow...@list.ipswitch.com] On Behalf Of Rob Heck Sent: Monday, January 26, 2009 10:25 PM To: