Re: [JAWS-Users] unable to add to cart

2018-05-21 Thread Dennis Long
Using Firefox 52  I went to
amymyersmd.com I was using latest jaws it worked just fine to add to cart.
The add to cart button is right below the combo box to select amount.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Steve
Sent: Monday, May 21, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Ok, I didn't try the first site, but the AmyMyersMd.com site, I did.

Initially, I could not get it to add items to the cart with either IE11 on
Google Chrome version 66 on my PC.

But, I did discover a workaround with Chrome (I didn't try it with IE11):

When you search for an item and bring up the descripption, there is a
combobox to select the quantity.
I think the default is one, just make sure it is some whole number and not
zero.

Now, the workaround:
I used the Jaws OCR feature to read the Window.  As I read down through the
text (I have it set to the default where the things it recognizes are at a
slightly lower pitch); when I got to the AddToCart button, I left-clicked it
with the slash key on the numpad.

It added the item to the cart and gave me a checkout button.

HTH,
Steve
Lansing, MI

- Original Message -
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 1:23 PM
Subject: Re: [JAWS-Users] unable to add to cart


> Steve, they were two sites one called Seeking Health.com and the other
> amymyersmd.com. I am trying to buy supplements from them. I tried IE,
> Firefox and Chrome and none worked. It is possible to call these places 
> and
> order over the phone which is what I'll have to do tomorrow, but it is 
> just
> wrong that I can't do it online. I have an older Jaws, but from what 
> people
> have written, that's not the problem. I do have NVDA downloaded and 
> honestly
> didn't think to try it. But for me it is just too aggrevating to have to 
> go
> through all these various browsers, screen readers, etc to accomplish a
> simple task of putting something in a cart. Thanks. Judy & Libby
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Steve
> Sent: Sunday, May 20, 2018 1:12 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> Which site were you trying to purchase from, and which browser versions 
> did
> you try?
>
> I know Google Chrome worked for me on some sites whee IE didn't, but I
> couldn't get Google Chrome to work with versions of Jaws earlier than 17.
>
> Second question, as an assistive tech trainer, I often advise my clients 
> to
> have at least a demo of other screen-readers in their back pockets, as 
> there
>
> are instances when one will not work while another will.
>
> Steve
> Lansing, MI
> - Original Message ----- 
> From: "Judy" <bunchkinb...@sbcglobal.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, May 19, 2018 10:30 PM
> Subject: [JAWS-Users] unable to add to cart
>
>
>> Just a comment about the fact that I just went to two different websites
>> to
>> purchase items and in both of them I was unable to add the item to my
>> cart.
>> I am so sick of this. I can look it up and find it, but then can't get
>> anything to work to add to the cart. I tried three browsers and none of
>> them
>> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
>> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>>
>>
>>
>>
>>
>>
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-21 Thread Adrian Spratt
Steve, a great tip. I hope I remember it when I next encounter something like 
this. Thanks.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of 
Steve
Sent: Monday, May 21, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Ok, I didn't try the first site, but the AmyMyersMd.com site, I did.

Initially, I could not get it to add items to the cart with either IE11 on 
Google Chrome version 66 on my PC.

But, I did discover a workaround with Chrome (I didn't try it with IE11):

When you search for an item and bring up the descripption, there is a combobox 
to select the quantity.
I think the default is one, just make sure it is some whole number and not zero.

Now, the workaround:
I used the Jaws OCR feature to read the Window.  As I read down through the 
text (I have it set to the default where the things it recognizes are at a 
slightly lower pitch); when I got to the AddToCart button, I left-clicked it 
with the slash key on the numpad.

It added the item to the cart and gave me a checkout button.

HTH,
Steve
Lansing, MI

- Original Message -
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 1:23 PM
Subject: Re: [JAWS-Users] unable to add to cart


> Steve, they were two sites one called Seeking Health.com and the other
> amymyersmd.com. I am trying to buy supplements from them. I tried IE,
> Firefox and Chrome and none worked. It is possible to call these places 
> and
> order over the phone which is what I'll have to do tomorrow, but it is 
> just
> wrong that I can't do it online. I have an older Jaws, but from what 
> people
> have written, that's not the problem. I do have NVDA downloaded and 
> honestly
> didn't think to try it. But for me it is just too aggrevating to have to 
> go
> through all these various browsers, screen readers, etc to accomplish a
> simple task of putting something in a cart. Thanks. Judy & Libby
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Steve
> Sent: Sunday, May 20, 2018 1:12 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> Which site were you trying to purchase from, and which browser versions 
> did
> you try?
>
> I know Google Chrome worked for me on some sites whee IE didn't, but I
> couldn't get Google Chrome to work with versions of Jaws earlier than 17.
>
> Second question, as an assistive tech trainer, I often advise my clients 
> to
> have at least a demo of other screen-readers in their back pockets, as 
> there
>
> are instances when one will not work while another will.
>
> Steve
> Lansing, MI
> - Original Message - 
> From: "Judy" <bunchkinb...@sbcglobal.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, May 19, 2018 10:30 PM
> Subject: [JAWS-Users] unable to add to cart
>
>
>> Just a comment about the fact that I just went to two different websites
>> to
>> purchase items and in both of them I was unable to add the item to my
>> cart.
>> I am so sick of this. I can look it up and find it, but then can't get
>> anything to work to add to the cart. I tried three browsers and none of
>> them
>> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
>> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>>
>>
>>
>>
>>
>>
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-21 Thread Blackwell, Clifford
For the most part, I have no problem with Amazon, but in the last week, I've 
been unable to check a check box for one time purchases.  I'm using the latest 
JAWs, IE and Windows 7.  Yesterday, for the first time, I was unable to 
activate an add to cart button for an item I wished to purchase.

I've reported the check box issue to the Amazon Disability Help line.  We'll 
see if that helps.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of 
Holger Fiallo
Sent: Sunday, May 20, 2018 10:31 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

noticing the same issue with amazon.com I tried to purchase something but could 
not find any button to add to card. I did insert key and f7. Did not work. 
Using IE 11, jaws 2018 and W10 april.

-Original Message-
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a DIY 
frame, and a combo list was presented with a style type to pick. But 
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting 
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3 then 
space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jaws-2Dusers.com_help_=DwICAg=byefhD2ZumMFFQYPZBagUCDuBiM9Q9twmxaBM0hCgII=E1UNuvfP21oTyT9mJPBpCzJFh2eHc1sN4zjJfvCidM8=fIB8KvJFlIZ94LqVCsMsykgaj3lKIP0US4aiPCNNEz8=vLdfiMoHKdBLM6fzVz3nthaqvjo686nv98yp2AHsZv0=


For answers to frequently asked questions about this list visit:
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jaws-2Dusers.com_help_=DwICAg=byefhD2ZumMFFQYPZBagUCDuBiM9Q9twmxaBM0hCgII=E1UNuvfP21oTyT9mJPBpCzJFh2eHc1sN4zjJfvCidM8=fIB8KvJFlIZ94LqVCsMsykgaj3lKIP0US4aiPCNNEz8=vLdfiMoHKdBLM6fzVz3nthaqvjo686nv98yp2AHsZv0=


For answers to frequently asked questions about this list vis

Re: [JAWS-Users] unable to add to cart

2018-05-21 Thread Steve

Ok, I didn't try the first site, but the AmyMyersMd.com site, I did.

Initially, I could not get it to add items to the cart with either IE11 on 
Google Chrome version 66 on my PC.


But, I did discover a workaround with Chrome (I didn't try it with IE11):

When you search for an item and bring up the descripption, there is a 
combobox to select the quantity.
I think the default is one, just make sure it is some whole number and not 
zero.


Now, the workaround:
I used the Jaws OCR feature to read the Window.  As I read down through the 
text (I have it set to the default where the things it recognizes are at a 
slightly lower pitch);
when I got to the AddToCart button, I left-clicked it with the slash key on 
the numpad.


It added the item to the cart and gave me a checkout button.

HTH,
Steve
Lansing, MI

- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 1:23 PM
Subject: Re: [JAWS-Users] unable to add to cart



Steve, they were two sites one called Seeking Health.com and the other
amymyersmd.com. I am trying to buy supplements from them. I tried IE,
Firefox and Chrome and none worked. It is possible to call these places 
and
order over the phone which is what I'll have to do tomorrow, but it is 
just
wrong that I can't do it online. I have an older Jaws, but from what 
people
have written, that's not the problem. I do have NVDA downloaded and 
honestly
didn't think to try it. But for me it is just too aggrevating to have to 
go

through all these various browsers, screen readers, etc to accomplish a
simple task of putting something in a cart. Thanks. Judy & Libby



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Steve
Sent: Sunday, May 20, 2018 1:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Which site were you trying to purchase from, and which browser versions 
did

you try?

I know Google Chrome worked for me on some sites whee IE didn't, but I
couldn't get Google Chrome to work with versions of Jaws earlier than 17.

Second question, as an assistive tech trainer, I often advise my clients 
to
have at least a demo of other screen-readers in their back pockets, as 
there


are instances when one will not work while another will.

Steve
Lansing, MI
- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 10:30 PM
Subject: [JAWS-Users] unable to add to cart



Just a comment about the fact that I just went to two different websites
to
purchase items and in both of them I was unable to add the item to my
cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of
them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
Andy,

Yes, insert+f7 brings up a list of links, but insert+f5 is necessary to 
bring up a list that contains buttons. He was looking for a button.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Andy Baracco" <w...@socal.rr.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 13:38
Subject: Re: [JAWS-Users] unable to add to cart


INSERT F7 renders a list of links.

Andy

- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 8:56 AM
Subject: Re: [JAWS-Users] unable to add to cart


>I have no problem using Amazon. And to find a button, you use Insert+F5,
>not
> F7.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> - Original Message - 
> From: "Holger Fiallo" <hfia...@rcn.com>
> To: <jaws-users-list@jaws-users.com>
> Sent: Sunday, May 20, 2018 08:30
> Subject: Re: [JAWS-Users] unable to add to cart
>
>
> noticing the same issue with amazon.com I tried to purchase something but
> could not find any button to add to card. I did insert key and f7. Did not
> work. Using IE 11, jaws 2018 and W10 april.
>
> -Original Message----- 
> From: Dave...Oregonian
> Sent: Sunday, May 20, 2018 10:25 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> Gerald,
>
> The presence of variable will depend on what you are ordering. I selected
> a
> DIY frame, and a combo list was presented with a style type to pick. But
> regardless, I was not able to work the buttons after that.
>
> But I did see a thread on the JFW list with a similar issue in selecting
> something on the screen. Here is that solution:
>
> To select the tick box with JAWS, simply press the bypass key, JAWS key+3
> then space bar.  This will tick it.
>
> Give that  a try and let us know.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> - Original Message - 
> From: "Gerald Levy " <bwaylimi...@verizon.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Sunday, May 20, 2018 08:11
> Subject: Re: [JAWS-Users] unable to add to cart
>
>
>
> On Hollar.com, there are no variables.  There are no elements other than
> the
> quantity edit field which is set to 1 by default and the add to shopping
> cart button.  You enter the quantity of the item you want if if it is more
> than 1 and click on the button to add it to your cart.  But no keystroke
> will activate it with JAWS or any other screen reader.
>
> Gerald
>
>
>
> -Original Message- 
> From: Dave...Oregonian
> Sent: Sunday, May 20, 2018 10:41 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> I'm speculating that in the case where you cannot press the "Add to Cart
> Button" there is some other element (checkbox, combo box, editable combo
> box, edit field) that needs to be used/selected before the button will
> activate. For a simple example, if the quantity edit field is blank, then
> a
> number needs first to be entered. In other cases, I've seen where a size
> or
> a color choice must first be selected before the button can be activated.
> There are so many variables in a simple shopping app that is dependent on
> the item itself, that it's hard to pin down a specific problem related to
> JAWS.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> - Original Message - 
> From: "sandy" <bshende...@gmail.com>
> To: <jaws-users-list@jaws-users.com>
> Sent: Sunday, May 20, 2018 06:56
> Subject: Re: [JAWS-Users] unable to add to cart
>
>
> this also happens to me at times, but it's when the purchase is a button
>
> -Original Message- 
> From: T. Civitello
> Sent: Saturday, May 19, 2018 11:11 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> At times when this happens I find that using the Jaws links menu will
> work.
> Insert plus F7, arrow to the link if necessary and tab down to activate
> link
> and press enter. Could be I am all wet but it's worth a try.  Tom
>
> -Original Message- 
> From: Judy
> Sent: Saturday, May 19, 2018 7:30 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] unable to add to cart
>
> Just a comment about the fact that I just went to two different websites
> to
> purchase items and in both of them I was unable to add the item to my
> cart.
> I am so sick of this. I can look it up and find it, but then can't get
> any

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Andy Baracco

INSERT F7 renders a list of links.

Andy

- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 8:56 AM
Subject: Re: [JAWS-Users] unable to add to cart


I have no problem using Amazon. And to find a button, you use Insert+F5, 
not

F7.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Holger Fiallo" <hfia...@rcn.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:30
Subject: Re: [JAWS-Users] unable to add to cart


noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected 
a

DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than 
the

quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then 
a
number needs first to be entered. In other cases, I've seen where a size 
or

a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will 
work.
Insert plus F7, arrow to the link if necessary and tab down to activate 
link

and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message----- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites 
to
purchase items and in both of them I was unable to add the item to my 
cart.

I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of 
them

worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently aske

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Andy Baracco
No issues with Amazon here. I am a Prime member, and shop with them all the 
time.


Andy

- Original Message - 
From: "David Ferrin" <ow...@jaws-users.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 5:22 AM
Subject: Re: [JAWS-Users] unable to add to cart



I have always found Amazon easy enough to manage myself.

-Original Message- 
From: Gerald Levy

Sent: Sunday, May 20, 2018 6:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart


Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, 
and

trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which 
sites
you are having problems with. Secondly, per your skill level -- are you 
able

to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites 
to
purchase items and in both of them I was unable to add the item to my 
cart.

I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of 
them

worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Adrian Spratt
Judy, actually you do need the current release of JAWS to work with the current 
version of Firefox, and I'm pretty sure Chrome works much better with the 
current release of JAWS.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Judy
Sent: Sunday, May 20, 2018 1:23 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Steve, they were two sites one called Seeking Health.com and the other 
amymyersmd.com. I am trying to buy supplements from them. I tried IE, Firefox 
and Chrome and none worked. It is possible to call these places and order over 
the phone which is what I'll have to do tomorrow, but it is just wrong that I 
can't do it online. I have an older Jaws, but from what people have written, 
that's not the problem. I do have NVDA downloaded and honestly didn't think to 
try it. But for me it is just too aggrevating to have to go through all these 
various browsers, screen readers, etc to accomplish a simple task of putting 
something in a cart. Thanks. Judy & Libby

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Steve
Sent: Sunday, May 20, 2018 1:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Which site were you trying to purchase from, and which browser versions did you 
try?

I know Google Chrome worked for me on some sites whee IE didn't, but I couldn't 
get Google Chrome to work with versions of Jaws earlier than 17.

Second question, as an assistive tech trainer, I often advise my clients to 
have at least a demo of other screen-readers in their back pockets, as there

are instances when one will not work while another will.

Steve
Lansing, MI
- Original Message -
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 10:30 PM
Subject: [JAWS-Users] unable to add to cart


> Just a comment about the fact that I just went to two different websites 
> to
> purchase items and in both of them I was unable to add the item to my 
> cart.
> I am so sick of this. I can look it up and find it, but then can't get
> anything to work to add to the cart. I tried three browsers and none of 
> them
> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>
>
>
>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
Gerald and Steve,

I used Chrome in my attempts this morning to no avail. But then I didn't 
select more than one item, so did not meet the minimum $10 requirement...

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 10:59
Subject: Re: [JAWS-Users] unable to add to cart



Maybe Hollar.com is only accessible with Chrome and not with IE 11 or
Firefox 52 ESR, both of which I tried.  Can't try Chrome because I'm still
using JAWS 16.

Gerald



-Original Message- 
From: Steve
Sent: Sunday, May 20, 2018 1:49 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

With Hollar, I had no issues adding a couple items to my cart.  The site
isn't what I'd call totally accessible -- but it's close.

I used Jaws 18 with Google Chrome version 66.something.

I searched for Mosquito and added a set of three mosquito bands to my cart.

Then, I went to the pest control category and added some rodent glue traps
to my cart.

I did n't try to checkout, but I did verify that there were two items in the
cart and it showed my total; although I needed a $10 minimum order to
check-out.

Steve
Lansing, MI


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 6:30 AM
Subject: Re: [JAWS-Users] unable to add to cart


>
> Well, I have also encountered this problem on a number of shopping sites.
> For instance, when I try to activate the add to shopping cart button on
> Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
> key, left mouse click and links list, all to no avail.  And switching to
> another screen reader doesn't work, either.  If anyone has a work around,
> pleas share it. To test your work around, I suggest visiting Hollar.com,
> and trying to activate the button to add an item to your shopping cart.
>
> Gerald
>
>
>
> -Original Message- 
> From: Dave...Oregonian
> Sent: Saturday, May 19, 2018 10:51 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] unable to add to cart
>
> Judy,
>
> That's too much of an open-ended question. First, we don't know which
> sites
> you are having problems with. Secondly, per your skill level -- are you
> able
> to put items in your cart in any other shopping sites?
>
> C'mon, give us a clue here.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> - Original Message ----- 
> From: "Judy" <bunchkinb...@sbcglobal.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, May 19, 2018 19:30
> Subject: [JAWS-Users] unable to add to cart
>
>
> Just a comment about the fact that I just went to two different websites
> to
> purchase items and in both of them I was unable to add the item to my
> cart.
> I am so sick of this. I can look it up and find it, but then can't get
> anything to work to add to the cart. I tried three browsers and none of
> them
> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>
>
>
>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy


Maybe Hollar.com is only accessible with Chrome and not with IE 11 or 
Firefox 52 ESR, both of which I tried.  Can't try Chrome because I'm still 
using JAWS 16.


Gerald



-Original Message- 
From: Steve

Sent: Sunday, May 20, 2018 1:49 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

With Hollar, I had no issues adding a couple items to my cart.  The site
isn't what I'd call totally accessible -- but it's close.

I used Jaws 18 with Google Chrome version 66.something.

I searched for Mosquito and added a set of three mosquito bands to my cart.

Then, I went to the pest control category and added some rodent glue traps
to my cart.

I did n't try to checkout, but I did verify that there were two items in the
cart and it showed my total; although I needed a $10 minimum order to
check-out.

Steve
Lansing, MI


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 6:30 AM
Subject: Re: [JAWS-Users] unable to add to cart




Well, I have also encountered this problem on a number of shopping sites. 
For instance, when I try to activate the add to shopping cart button on 
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter 
key, left mouse click and links list, all to no avail.  And switching to 
another screen reader doesn't work, either.  If anyone has a work around, 
pleas share it. To test your work around, I suggest visiting Hollar.com, 
and trying to activate the button to add an item to your shopping cart.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which 
sites
you are having problems with. Secondly, per your skill level -- are you 
able

to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites 
to
purchase items and in both of them I was unable to add the item to my 
cart.

I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of 
them

worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Steve
With Hollar, I had no issues adding a couple items to my cart.  The site 
isn't what I'd call totally accessible -- but it's close.


I used Jaws 18 with Google Chrome version 66.something.

I searched for Mosquito and added a set of three mosquito bands to my cart.

Then, I went to the pest control category and added some rodent glue traps 
to my cart.


I did n't try to checkout, but I did verify that there were two items in the 
cart and it showed my total; although I needed a $10 minimum order to 
check-out.


Steve
Lansing, MI


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 6:30 AM
Subject: Re: [JAWS-Users] unable to add to cart




Well, I have also encountered this problem on a number of shopping sites. 
For instance, when I try to activate the add to shopping cart button on 
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter 
key, left mouse click and links list, all to no avail.  And switching to 
another screen reader doesn't work, either.  If anyone has a work around, 
pleas share it. To test your work around, I suggest visiting Hollar.com, 
and trying to activate the button to add an item to your shopping cart.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which 
sites
you are having problems with. Secondly, per your skill level -- are you 
able

to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites 
to
purchase items and in both of them I was unable to add the item to my 
cart.

I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of 
them

worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread T. Civitello
I have been shopping on Amazon for years and for the most part have no 
problems. Sometimes however when something is not available, either out of 
stock or they no longer carry it, the add to cart button doesn't work or the 
button is absent.  Tom


-Original Message- 
From: Gerald Levy

Sent: Sunday, May 20, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart



I just placed an order on Amazon last week using JAWS 16, and had no problem
finding and activating the add to shopping cart button.

Gerald



-Original Message- 
From: Holger Fiallo

Sent: Sunday, May 20, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked quest

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Judy
Steve, they were two sites one called Seeking Health.com and the other
amymyersmd.com. I am trying to buy supplements from them. I tried IE,
Firefox and Chrome and none worked. It is possible to call these places and
order over the phone which is what I'll have to do tomorrow, but it is just
wrong that I can't do it online. I have an older Jaws, but from what people
have written, that's not the problem. I do have NVDA downloaded and honestly
didn't think to try it. But for me it is just too aggrevating to have to go
through all these various browsers, screen readers, etc to accomplish a
simple task of putting something in a cart. Thanks. Judy & Libby

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Steve
Sent: Sunday, May 20, 2018 1:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Which site were you trying to purchase from, and which browser versions did 
you try?

I know Google Chrome worked for me on some sites whee IE didn't, but I 
couldn't get Google Chrome to work with versions of Jaws earlier than 17.

Second question, as an assistive tech trainer, I often advise my clients to 
have at least a demo of other screen-readers in their back pockets, as there

are instances when one will not work while another will.

Steve
Lansing, MI
- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 10:30 PM
Subject: [JAWS-Users] unable to add to cart


> Just a comment about the fact that I just went to two different websites 
> to
> purchase items and in both of them I was unable to add the item to my 
> cart.
> I am so sick of this. I can look it up and find it, but then can't get
> anything to work to add to the cart. I tried three browsers and none of 
> them
> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>
>
>
>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Judy
Hi, I find that amazon does work but I use the amazon access page. It
shouldn't hve to be that way, but it is, and at least I can shop without
hassle, so give that a try.  Judy & Libby

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Holger Fiallo
Sent: Sunday, May 20, 2018 11:31 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

noticing the same issue with amazon.com I tried to purchase something but 
could not find any button to add to card. I did insert key and f7. Did not 
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Judy
Dave, I absolutely agree. In this case and those others that didn't work
though, the quantity was there, no other info needed but it didn't work.
Thanks for pointing that out though, it does need to be considered. Judy &
Libby

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart 
Button" there is some other element (checkbox, combo box, editable combo 
box, edit field) that needs to be used/selected before the button will 
activate. For a simple example, if the quantity edit field is blank, then a 
number needs first to be entered. In other cases, I've seen where a size or 
a color choice must first be selected before the button can be activated. 
There are so many variables in a simple shopping app that is dependent on 
the item itself, that it's hard to pin down a specific problem related to 
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Steve
Which site were you trying to purchase from, and which browser versions did 
you try?


I know Google Chrome worked for me on some sites whee IE didn't, but I 
couldn't get Google Chrome to work with versions of Jaws earlier than 17.


Second question, as an assistive tech trainer, I often advise my clients to 
have at least a demo of other screen-readers in their back pockets, as there 
are instances when one will not work while another will.


Steve
Lansing, MI
- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 10:30 PM
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites 
to
purchase items and in both of them I was unable to add the item to my 
cart.

I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of 
them

worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dennis Long
I use 2018 just fine.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Gerald Levy 
Sent: Sunday, May 20, 2018 12:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart



I just placed an order on Amazon last week using JAWS 16, and had no problem
finding and activating the add to shopping cart button.

Gerald



-Original Message-
From: Holger Fiallo
Sent: Sunday, May 20, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message-
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For a

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy


I have set up an account on Hollar.com, but none of your suggestions work. 
This is one stubbornly inaccessible web site.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 11:31 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,
Okay, another shot using Hollar.com. I first tried to use the bypass key
(Insert+3) and then press spacebar -- no reaction. Tried it on both buttons.
Then Tried to route JAWS to pc and used left mouse button. I heard the word
"forbidden" and apparently nothing. Same with the "added" button. Not sure
if I am required to set up an account before I can actually purchase
something or not, so I didn't go further than that. Have you tied any of
these ideas?

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:24
Subject: Re: [JAWS-Users] unable to add to cart



Thankks for checking out this site.  At least I'm not the only one who is
having this issue.  When you click on the add to shopping cart button,
nothing happens.  There is no audible feedback to indicate that any action
has been taken.  And there is apparently no way to access the shopping cart
to see whether anything has been added.  It's too bad because Hollar has a
lot of great stuff cheap, but I guess it is not JAWS accessible.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:57 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

Out of curiosity, I went to hollar.com. Yes, found the same issue you
report. This shopping site does not play well, as compared to Amazon. Even
if I make sure to select a color, style, or size and make sure that there is
a quantity in the edit spin box, pressing on either the "Add to Cart?"
button or the "Added" button does not give any feedback. Moreover I'm not
familiar enough with the site to know just how to proceed to checkout to see
if the items are in the cart or not. I could not find an element with words
like "checkout", "proceed", "go to", or "view cart". I also suspect that
this site updates itself periodically without warning so as to wipe out the
current search list, so that added a level of frustration. I'll stick with
Amazon for now.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 03:30
Subject: Re: [JAWS-Users] unable to add to cart



Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, and
trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequ

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy



I just placed an order on Amazon last week using JAWS 16, and had no problem 
finding and activating the add to shopping cart button.


Gerald



-Original Message- 
From: Holger Fiallo

Sent: Sunday, May 20, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Adrian Spratt
Dave and list,

Dave has listed the methods I would try when frustrated by a "confirm" or 
"purchase" button. In IE11, I find that if I can't locate the button with the 
JAWS cursor, chances are nothing is going to work. 
However, websites that don't work with IE11 are increasingly working for me 
with Chrome. 
Dean Martineau's newsletter this past week links to a lecture on browser 
accessibility. Referring to HTML5 content, the speaker said that IE11 picks up 
only 50% of controls. Chrome and Firefox were somewhere in-between, and Edge is 
at 100%. These percentages don't reflect my browser experience. For example, 
she gave a higher percentage to Firefox than Chrome, but my experience with 
Firefox 60 is so bad that I've given up on it. I imagine the reason for the 
difference between the speaker's numbers and my experience is that HTML5 is 
only one coding system that websites use. All the same, the percentages suggest 
that IE11 is falling further and further behind. 
I hate to promote Chrome because its file menu system is so cumbersome and 
often not intuitive. But in terms of speed and greater access to Web content, 
it seems to be the best at this moment, May 20, 2018.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of 
Dave...Oregonian
Sent: Sunday, May 20, 2018 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I have no problem using Amazon. And to find a button, you use Insert+F5, not F7.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Holger Fiallo" <hfia...@rcn.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:30
Subject: Re: [JAWS-Users] unable to add to cart


noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message----- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a com

Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
I have no problem using Amazon. And to find a button, you use Insert+F5, not 
F7.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Holger Fiallo" <hfia...@rcn.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:30
Subject: Re: [JAWS-Users] unable to add to cart


noticing the same issue with amazon.com I tried to purchase something but
could not find any button to add to card. I did insert key and f7. Did not
work. Using IE 11, jaws 2018 and W10 april.

-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
Gerald,
Okay, another shot using Hollar.com. I first tried to use the bypass key 
(Insert+3) and then press spacebar -- no reaction. Tried it on both buttons. 
Then Tried to route JAWS to pc and used left mouse button. I heard the word 
"forbidden" and apparently nothing. Same with the "added" button. Not sure 
if I am required to set up an account before I can actually purchase 
something or not, so I didn't go further than that. Have you tied any of 
these ideas?

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:24
Subject: Re: [JAWS-Users] unable to add to cart



Thankks for checking out this site.  At least I'm not the only one who is
having this issue.  When you click on the add to shopping cart button,
nothing happens.  There is no audible feedback to indicate that any action
has been taken.  And there is apparently no way to access the shopping cart
to see whether anything has been added.  It's too bad because Hollar has a
lot of great stuff cheap, but I guess it is not JAWS accessible.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:57 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

Out of curiosity, I went to hollar.com. Yes, found the same issue you
report. This shopping site does not play well, as compared to Amazon. Even
if I make sure to select a color, style, or size and make sure that there is
a quantity in the edit spin box, pressing on either the "Add to Cart?"
button or the "Added" button does not give any feedback. Moreover I'm not
familiar enough with the site to know just how to proceed to checkout to see
if the items are in the cart or not. I could not find an element with words
like "checkout", "proceed", "go to", or "view cart". I also suspect that
this site updates itself periodically without warning so as to wipe out the
current search list, so that added a level of frustration. I'll stick with
Amazon for now.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 03:30
Subject: Re: [JAWS-Users] unable to add to cart



Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, and
trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message----- 
From: Dave...Oregonian
Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Holger Fiallo
noticing the same issue with amazon.com I tried to purchase something but 
could not find any button to add to card. I did insert key and f7. Did not 
work. Using IE 11, jaws 2018 and W10 april.


-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

The presence of variable will depend on what you are ordering. I selected a
DIY frame, and a combo list was presented with a style type to pick. But
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
Gerald,

The presence of variable will depend on what you are ordering. I selected a 
DIY frame, and a combo list was presented with a style type to pick. But 
regardless, I was not able to work the buttons after that.

But I did see a thread on the JFW list with a similar issue in selecting 
something on the screen. Here is that solution:

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar.  This will tick it.

Give that  a try and let us know.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 08:11
Subject: Re: [JAWS-Users] unable to add to cart



On Hollar.com, there are no variables.  There are no elements other than the
quantity edit field which is set to 1 by default and the add to shopping
cart button.  You enter the quantity of the item you want if if it is more
than 1 and click on the button to add it to your cart.  But no keystroke
will activate it with JAWS or any other screen reader.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy


Thankks for checking out this site.  At least I'm not the only one who is 
having this issue.  When you click on the add to shopping cart button, 
nothing happens.  There is no audible feedback to indicate that any action 
has been taken.  And there is apparently no way to access the shopping cart 
to see whether anything has been added.  It's too bad because Hollar has a 
lot of great stuff cheap, but I guess it is not JAWS accessible.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:57 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Gerald,

Out of curiosity, I went to hollar.com. Yes, found the same issue you
report. This shopping site does not play well, as compared to Amazon. Even
if I make sure to select a color, style, or size and make sure that there is
a quantity in the edit spin box, pressing on either the "Add to Cart?"
button or the "Added" button does not give any feedback. Moreover I'm not
familiar enough with the site to know just how to proceed to checkout to see
if the items are in the cart or not. I could not find an element with words
like "checkout", "proceed", "go to", or "view cart". I also suspect that
this site updates itself periodically without warning so as to wipe out the
current search list, so that added a level of frustration. I'll stick with
Amazon for now.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 03:30
Subject: Re: [JAWS-Users] unable to add to cart



Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, and
trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy


On Hollar.com, there are no variables.  There are no elements other than the 
quantity edit field which is set to 1 by default and the add to shopping 
cart button.  You enter the quantity of the item you want if if it is more 
than 1 and click on the button to add it to your cart.  But no keystroke 
will activate it with JAWS or any other screen reader.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Sunday, May 20, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

I'm speculating that in the case where you cannot press the "Add to Cart
Button" there is some other element (checkbox, combo box, editable combo
box, edit field) that needs to be used/selected before the button will
activate. For a simple example, if the quantity edit field is blank, then a
number needs first to be entered. In other cases, I've seen where a size or
a color choice must first be selected before the button can be activated.
There are so many variables in a simple shopping app that is dependent on
the item itself, that it's hard to pin down a specific problem related to
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>

To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
Gerald,

Out of curiosity, I went to hollar.com. Yes, found the same issue you 
report. This shopping site does not play well, as compared to Amazon. Even 
if I make sure to select a color, style, or size and make sure that there is 
a quantity in the edit spin box, pressing on either the "Add to Cart?" 
button or the "Added" button does not give any feedback. Moreover I'm not 
familiar enough with the site to know just how to proceed to checkout to see 
if the items are in the cart or not. I could not find an element with words 
like "checkout", "proceed", "go to", or "view cart". I also suspect that 
this site updates itself periodically without warning so as to wipe out the 
current search list, so that added a level of frustration. I'll stick with 
Amazon for now.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Gerald Levy " <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 03:30
Subject: Re: [JAWS-Users] unable to add to cart



Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, and
trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message- 
From: Dave...Oregonian
Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Dave...Oregonian
I'm speculating that in the case where you cannot press the "Add to Cart 
Button" there is some other element (checkbox, combo box, editable combo 
box, edit field) that needs to be used/selected before the button will 
activate. For a simple example, if the quantity edit field is blank, then a 
number needs first to be entered. In other cases, I've seen where a size or 
a color choice must first be selected before the button can be activated. 
There are so many variables in a simple shopping app that is dependent on 
the item itself, that it's hard to pin down a specific problem related to 
JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "sandy" <bshende...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 20, 2018 06:56
Subject: Re: [JAWS-Users] unable to add to cart


this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello
Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy
Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







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http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread sandy

this also happens to me at times, but it's when the purchase is a button

-Original Message- 
From: T. Civitello

Sent: Saturday, May 19, 2018 11:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

At times when this happens I find that using the Jaws links menu will work.
Insert plus F7, arrow to the link if necessary and tab down to activate link
and press enter. Could be I am all wet but it's worth a try.  Tom

-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread David Ferrin

I have always found Amazon easy enough to manage myself.

-Original Message- 
From: Gerald Levy

Sent: Sunday, May 20, 2018 6:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart


Well, I have also encountered this problem on a number of shopping sites.
For instance, when I try to activate the add to shopping cart button on
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter
key, left mouse click and links list, all to no avail.  And switching to
another screen reader doesn't work, either.  If anyone has a work around,
pleas share it. To test your work around, I suggest visiting Hollar.com, and
trying to activate the button to add an item to your shopping cart.

Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-20 Thread Gerald Levy


Well, I have also encountered this problem on a number of shopping sites. 
For instance, when I try to activate the add to shopping cart button on 
Hollar.com using JAWS, nothing happens.  I have tried the space bar, enter 
key, left mouse click and links list, all to no avail.  And switching to 
another screen reader doesn't work, either.  If anyone has a work around, 
pleas share it. To test your work around, I suggest visiting Hollar.com, and 
trying to activate the button to add an item to your shopping cart.


Gerald



-Original Message- 
From: Dave...Oregonian

Sent: Saturday, May 19, 2018 10:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Judy,

That's too much of an open-ended question. First, we don't know which sites
you are having problems with. Secondly, per your skill level -- are you able
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-19 Thread T. Civitello
At times when this happens I find that using the Jaws links menu will work. 
Insert plus F7, arrow to the link if necessary and tab down to activate link 
and press enter. Could be I am all wet but it's worth a try.  Tom


-Original Message- 
From: Judy

Sent: Saturday, May 19, 2018 7:30 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] unable to add to cart

Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] unable to add to cart

2018-05-19 Thread Dave...Oregonian
Judy,

That's too much of an open-ended question. First, we don't know which sites 
you are having problems with. Secondly, per your skill level -- are you able 
to put items in your cart in any other shopping sites?

C'mon, give us a clue here.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 19:30
Subject: [JAWS-Users] unable to add to cart


Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby







For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] unable to add to cart

2018-05-19 Thread Judy
Just a comment about the fact that I just went to two different websites to
purchase items and in both of them I was unable to add the item to my cart.
I am so sick of this. I can look it up and find it, but then can't get
anything to work to add to the cart. I tried three browsers and none of them
worked. I know my jaws is old, jaws 14, but honestly shouldn't something
work? Any ideas are appreciated. I know homicide is out! Judy & Libby

 

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/