RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Genealogy
/Support [mailto:jimte...@legacyusers.com] Sent: Thursday, September 25, 2014 11:37 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] RUNTIME ERROR 5 again Geoff, Yes, Check/Repair is excellent preventive maintenance for a variety of run-time errors. You don't have to wait for problems

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Jim Terry/Support
: [LegacyUG] RUNTIME ERROR 5 again Jim, This error has only started occurring for me after upgrading to V8, the previous versions I've used never caused this error. Legacy is an excellent program and the best I've found for genealogy recording and this is the only major negative point that I have

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread MikeFry
On 26 Sep 2014 17:28, Jim Terry/Support wrote: Run-time error 5 can happen at different times and when totally different things in Legacy. In order for our programmers to be able to fix a problem they first must be able to reproduce it. If they can't reproduce it, they have no way of

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Jim Terry/Support
Yes, please send us the steps and the family file. Jim Legacy Family Tree Technical Support Original Message From: MikeFry emjay...@gmail.com Sent: Friday, September 26, 2014 9:36 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] RUNTIME ERROR 5 again On 26

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Sherry/Support
Technical Support Original Message From: MikeFry emjay...@gmail.com Sent: Friday, September 26, 2014 9:36 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] RUNTIME ERROR 5 again On 26 Sep 2014 17:28, Jim Terry/Support wrote: Run-time error 5 can

[LegacyUG] Runtime Error 5

2014-09-25 Thread kinhunter25
All: Did everything Jim Terry suggested in the help for Error 5 and still getting the runtime error 5. I am trying to use the descendant tab to build a report of part of my database. All went well until I made changes to the options, clicked Save, and went back to the Descendant screen. Then I

[LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread kinhunter25
Sorry, forgot necessary info: Using Legacy 8 latest version. Running Windows 8.1 fully updated and have been for as long as it has been out w/o a problem with Legacy. Additionally, using a program called START8 to avoid the W8.1 start menu and all the modern apps and have been since about a

re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Jim Terry/Support
To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] RUNTIME ERROR 5 again Sorry, forgot necessary info: Using Legacy 8 latest version. Running Windows 8.1 fully updated and have been for as long as it has been out w/o a problem with Legacy. Additionally, using a program called START8 to avoid the W8.1

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Genealogy
more is to run check and repair very frequently. Geoff -Original Message- From: Jim Terry/Support [mailto:jimte...@legacyusers.com] Sent: Thursday, September 25, 2014 9:33 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] RUNTIME ERROR 5 again Pat, Try a clean removal

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Stu and Priscilla Fanning
. I just use the program within my computer. Priscilla From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Thursday, September 25, 2014 6:37 PM Subject: RE: [LegacyUG] RUNTIME ERROR 5 again Geoff, Yes, Check/Repair

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Pierre Simoneau
: [LegacyUG] RUNTIME ERROR 5 again Geoff, Yes, Check/Repair is excellent preventive maintenance for a variety of run-time errors. You don't have to wait for problems to appear to run Check and Repair. Jim Legacy Family Tree Technical Support Legacy User Group guidelines: http

[LegacyUG] runtime error '5'

2013-12-22 Thread Kim Jones
Hi, Have reported this but just wondering if anyone is receiving 'runtime error 5'. checked up on what to do about it and it says to delete certain files if running Legacy 7.5and if it wont open but I'm not I've got version 8 with all the updates. I was getting the error occasionally but now it's