When I attempt to backup to the Legacy cloud I get a black screen and then
a blue screen that says in part: shut down to prevent damage to your
computer; crash dump; DRIVER_IRQL_NOT-LESS-OR-EQUAL.
This happens only when attempting to backup to the Legacy cloud. I sure
hope someone can provide a
That probably indicates that one or other “driver” program for your computer
hardware needs to be updated.
You will be able to see if that is the problem, using an inbuilt-Windows
utility, called Device Manager.
When Device Manager is run, if there is an error, a yellow exclamation mark
against
I also had this problem and other companies blamed Legacy. The bottom
line, it was my Virus protection. If I disconnect the antivirus while I
back up to the cloud, it is supposed to handle the issue. However, I
didn't feel comfortable doing that. So I now back up my family files to a
Dropbox
David
That is another reason I don't use it regularly... my large file takes a long
time.
But my speed is:
https://www.speedtest.net/my-result/d/b58b4123-39ee-46cb-b776-3ea6d9f11e6c
Henry
-Original Message-
From: LegacyUserGroup On Behalf Of
David Cripps
Sent: Tuesday, February 04,
I also have this problem and reported it to Legacy last October, I took it
to a local repair shop and they told me it was a Legacy problem, it is an
incompatibility with Windows it seems. I thought it would be dealt with in
the last upgrade but no difference. I have had problems earlier last year
On 05-Feb-20 3:03 PM, hpete...@cox.net wrote:
Hi Henry,
> I don’t always use the Legacy cloud backup, but I wanted to try it again
> (it has been a while since I have tested it)
>
> My file contains over 610,000 individuals and while it took a few
> minutes to complete, I did NOT receive any
Jenny,
It's just that, as I understand it, the process is actually an import
into a new empty file. It's not just copying the file like a Save As.
It's rebuilding it by importing everything to a new file which is why it
fixes several bugs.
You may have checked "Show Combine options when Event
Janette, Linda, and others..
I don’t always use the Legacy cloud backup, but I wanted to try it again (it
has been a while since I have tested it)
My file contains over 610,000 individuals and while it took a few minutes to
complete, I did NOT receive any errors.
Nor did I get a “blue
This is not a problem, I am just curious.
I had to export my Family File to a new one because of an error. Two or
three times during the export I had a tab come up which was querying
locations because, it said, the Short Location Name in the new file was
different to that in the original
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